Axel Guldsmeden

Close to station, so not far to walk from hotel.

The whole place is fitted out with animals skins and dead animal heads? Being a vegan this was disturbing. Even the lift is lined with animal skin, this is not a place for vegetarians or vegans. We had to change rooms as the first one had a wall in the middle - which cut the bedroom in half, this was the most odd thing - so I called down to reception to ask for a different room, the receptionist was kind enough to say yes, but said he didn't know which rooms had a wall in the middle so I would need to check myself? These were supposed to be superior rooms, £1900 for 6 nights, that's not cheap so I had expected more frankly. Only paper cups in the room to drink tea or coffee from, they don't stand more than one cup so take your own. Balcony has a table and two chairs on it, which can only be put up when the doors are shut due to lack of space, if you shut the doors to do that you get locked out as there are no handles on the outside.. There is no mini bar, so don't believe their website or bookings sites.

the toilets were not clean and the room was very cold. we asked the reception to check the heating system in the room they said we cant check it. we asked if they can offer a small heater they said they dont have. the customer service is very poor,and no one even appologize for selling you a cold unconfortable room. I would never come back and would never recommend anyone to stay in this hotel.

the toilets were not clean and the room was very cold. we asked the reception to check the heating system in the room they said we cant check it. we asked if they can offer a small heater they said they dont have. the customer service is very poor,and no one even appologize for selling you a cold unconfortable room. I would never come back and would never recommend anyone to stay in this hotel.

Literally 3 min walking from the Central train station of Copenhagen. Nice interior and good room amenities

When booking I wrote a special remark that I would like a quiet room on the upper floor. The hotel gave me a room on the ground floor but it was double room instead of single for the same money. The window faced technical backyard with gates and a back door. Between 2 and 3 am I woke up because of a terrible noise! A truck entered this backyard and stood there under my window with working engine. Meanwhile some heavy trolleys growled in the corridor behind my door. I guess I was given a room in the corridor through which they bring out dirty laundry or garbage at night. So, absolutely obvious that this can't be a quiet room! Why did I received it when I specially asked for a quiet room?! I had a business meeting next morning and it was extremely important for me to have a good sleep. Thanks to the room 0017 in fact it appeared to be the worst night in hotels I've ever had.