Kc Beach Club & Pool Villas

Beach and the pool. Location is also ok.

This hotel needs to step up in so many different areas. While checking in, was told the original seaview balcony rooms we booked are all full so we are upgraded to a luxury seaview room. we didn"t really care about the upgrade but sure, they made us sign a form about the upgrade then the receptionist took us to the room. while we were going up I reallized it was the exact room type we booked, not an upgrade... I asked, is this a luxury seaview room and he looked and acted like he didn't know which room is which..... Well, I knew the room types as I researched already so stop lying to us. We never asked to be upgraded anyways. And why did you even make us sign a form? So basically I knew more about their room types than the receptionist? How ridiculous is that.... When we got in to the room, we saw it was a bit dirty and not well kept but whatever... at this point couldn't even bothered, we just went to the pool and enjoyed the beach as well, which were pretty nice. We got back and stepped into the bathroom saw the toilet seat was not just stained and disrty but on top of that, it was scratched and rough on the surface that we didn't even want to touch. Pics are attatched... You can see. Shocked that they give out rooms this way... And we realized everything else was falling out stained, mildews... Just awful. This was the first time ever I asked them to changed the toilet seat removed and changed in a hotel..... The breakfast was awful. It was almost like a joke. Worse than a 2 star hotel.... Housekeeping removed two bottles of beers from the minibar, without letting us know. We asked and told they were almost expired so they removed them... And did not replace it! While the beach and the pool were nice the rest at this hotel is just awful. apparently they offer free things to get their good reviews from clients so beware. No wonder there are so many good reviews from first time reviewers on tripadvisor... Stay away!