Kovalam hotellia

Plussat: Nice area, very green. Spacy room (villa), nice pool. Good food. Staff is friendly. Lots of stairs to walk.

Miinukset: Service wasn't per my expectations for the price I paid. Too much staff around and management was too much present. Breakfast facilities were chaotic at peak hours. In room facilities were average (no fruit, no welcome drink etc). Room cleaning was done late afternoon. Food and liquor very expensive. Beach area wasn't real beach.

Plussat: Great location and panoramic views

Miinukset: Need more maintenance and cleaning in rooms

Plussat: Location, Food, Friendly staff, cleanliness

Plussat: NOTHING

Miinukset: An absolutely disappointing experience at Taj Kovalam yesterday . We had booked three rooms for our family including minor children for one night ( 23/12/2019-24/12/2019) . It was a nightmare right from the moment we arrived . 1. One of the 3 rooms we booked for was not ready for atleast 30 minutes after we checked in and no one had the courtesy to even contact us prior to inform us of the delay . 2. 2 of the 3 rooms that we were given had twin beds which were separated by side tables ( not pushed together despite the request) and only 1 had a king bed. 3. We had to wait 30 minutes for a buggy to travel for 2 minutes inside the property. ( The entire staff and concierge were attending to a VIP and his cronies - who were not even patrons of the hotel , while we were made to wait for 30 minutes , despite multiple requests to multiple staff members.) 4. The childrens play area and other parts of the hotel are under renovation with construction workers walking everywhere in the property, sand and gravel and multiple points where kids are playing . A safety hazard and an absolute eye-sore on a" premium property " .The area was not cordoned neither were there signs posted indicating the same. 5..The service at the Bait restaurant was pathetic - we had to literally shout out to the staff to get someone to bring us water or get our orders . Even wait for 20 minutes to even get a finger bowl . The staff lacked even basic courtesy to inform us about how long the food order would take . 6.The bathtubs were painted and the paint was peeling of the tubs when we started using them . Unfortunately our kids were using the bathtubs unaware of the toxic paint peels floating in the water . There were cracks on the ceiling of the rooms . Such poor quality of rooms are not expected when you check into a "Taj" .

Plussat: Everything was just perfect. The property is amazing. Their lagoon and sea area is amazing.they take for boat ride in the evening. Bait restaurant is good with sea facingand candle lit tables.

Plussat: Enjoyed our stay. Staff very friendly and helpful. Property is great and we and our son had a great time. Would definitely recommend.

Plussat: i liked everything! this was one of the best hotels I've stayed in! the staff was unreal. always willing to help! hands down 5 stars over all!!!

Plussat: Food, Service

Plussat: The overall opinion is positive. Nice Hotel in a very nice location. Some details could be improved but, for local standards it is quite good.

Miinukset: There is no beach, but, the sea is quite rough so, most likely, it is better...

Plussat: Location great, food excellent, choice of pools and beaches were really good.

Plussat: The staff were very friendly and helpful from start to Fi ish

Miinukset: Sometimes the dining room was a little hectic and sometimes had to wait but all in all didn’t spoil the stay. Often the 2 was busy and pool 3 always looked dirty. So we used Pool 1 until we read pool 1 was out of use until 10th January. Had not been pre-warned which was disappointing.

Plussat: Property was ok not bad close to the beach but beach not very clean or enjoyable.

Miinukset: Food and beverage service team need to train. Not professional, friendly, not concern about guest needs.

Plussat: Old, traditional, good spread

Miinukset: Crowded breakfast hall, inadequate food counters, mostly empty dishes ... staff very rushed

Plussat: o Lobby, grounds - Ambience was nice o Family members really enjoyed the spa experience o Food quality was good

Miinukset: o Crowded restaurant - at both breakfast & dinner buffet times o No beachfront o No alternative restaurants nearby o Had to hire a car and drive 10-12 km to find ‘local’ food places

Plussat: Large property

Miinukset: Poor pool water, lousy breakfast, no beach for swimming as full of rocks. Noisy split a/c in room 253.

Plussat: The breakfast was explicit. Had a nice varied menu..Also the staff were very courteous..

Miinukset: I feel the hotel infrastructure is in due for a renovation.

Plussat: It’s a nice home stay.

Miinukset: Approach road

Plussat: Location good for beach and three restaurants

Miinukset: Low cold water pressure to shower, so shower very hot

Plussat: Lovely staff good breakfast good location .

Miinukset: Could of done with cotton sheets and softer pillows. Could of done with out side seating

Plussat: Super clean lovely ambiance. Host is very helpful. Food is lovely, too. The host Manoj himself showed us the short cut way to the Samudra beach. Highly recommended for all looking for a peaceful stay at Kovalam.

Plussat: Welcoming and accommodating host. Easy to walk down to the beach and get a tuk tuk into Kovalam from there. Nice and quiet.

Plussat: We enjoyed the garden setting and sense of being surrounded by nature , yet within easy walking distance of good restaurants and beach

Miinukset: The only downside was the dawn til night music broadcast from the nearby temple. This was nothing to do with the property and would effect anyone staying in the vicinity at the time of a festival.

Plussat: Pretty and clean house with several rooms that is situated quite away from everything else in Kovalam. Only good thing is the lovely Curry Leaf and especially Sanjeveeni restaurant about 5 minutes walk away towards the beach.

Miinukset: Ganesh House is so well hidden that not even the rickshaw driver could find it but had to stop many times and ask as well as call the house. He then wanted 50% more on top of the prepaid price... The manager from Ganesh House did not help at all when the rickshaw driver tried to rip us off but just stood there in silence. At the homestay you're pretty much left to your own devices since the manager of the place is hardly ever to be seen. Night times were poor due to very hard bed and lots of noise from fighting dogs, prayer calls etc. It also says on the website that there are yoga classes at the location but when I asked upon arrival I was told that something could possibly be arranged. I wouldn't even know where in or at the house this could take place. There is no terrace or anything. So I arranged something myself but had to go all the way to Lighthouse Beach. All the rickshaw numbers displayed in Ganesh House were useless since nobody answered so we had to walk 10 minutes to the main road to find a rickshaw. So overall I must say pretty place within walking distance to small beach, poor comfort and we would not stay there again.

Plussat: Easiness for beach, good variety of food, including local cuisine. Near to locals who were very welcoming. The hosts were lovely and were available for all our needs. The house was very quiet and set in a lovely garden.

Miinukset: There was nothing we didn't like. We didn't want to leave!

Plussat: The property was beautiful, very clean and spacious. It was very close to the beach and a few nice restaurants. In particular, we enjoyed the walk to the beach, surrounded by lots of green. The owner also picked us up from our other guest house as there was a strike and no taxes were available.

Miinukset: Sometimes it was a bit noisy, because of the animals that surround the place or just the morning prayer. A problem easy to solve wearing earplugs.

Plussat: Staff are super helpful, room was large and spacious.

Miinukset: The hotel is in need of a refurb, it’s tired and needs some TLC. For example the room was large and bright but the bathroom was quite dated and had mould growing on the tiles. For sure one of the best hotels in Kovalam though.

Plussat: The best thing about this property is the service attitude of the staff. The wait staff in the restaurant were friendly and helpful. Rest of the staff especially the drivers and bell boys were fantastic too. My son fell sick and the driver was so great taking us to nearby hospital even at middle of night. The bell boy ran over and got coconut water for my son even without us asking. Thankful for their kind and caring attitude.

Miinukset: The facilities were bit older and well worn than expected. Food at breakfast was average. Overall more 4 star than 5 star when compared to Taj or Leela.

Plussat: Fabulous place, excellent service minded staff that always were keen on helping out. Would love to return!

Miinukset: If I could ask for more it would be the game room for children to be placed elsewhere, it was too small for a pool table..

Plussat: Good breakfast and friendly staff. Clean room with good views of the Arabian sea. Nice pool.

Miinukset: The hotel infrastructure does not match a 5 star standard. It was way over priced for the facilities offered. Pool was nice, room was spacious and staff were helpful. But not 5 stars more like 3 stars accommodation.

Plussat: Location & ambience

Miinukset: 1. No exhaust fan in the bathroom 2. No hot water supply 3. Towels very old

Plussat: Location n reasonable price

Miinukset: Bathroom r old n smelling

Plussat: 1.Property is clean. 2.Staffs are courteous. Food is average. Complaints were resolved immediately.

Miinukset: Handwashing near toilet has become very hard.It needs replacement.

Plussat: Very scenic location

Miinukset: Overall everything can be improved

Plussat: Location (the best in Kovalam), Clenaliness, Spaciousness, Food Quality and Freshness, Staff Activeness.

Miinukset: Faucet for commode non-functional. Bathroom facilities need more maintenance though cleanliness is good.

Plussat: It was a great experience, all staffs were very helpful and friendly. Sunrise and Sunset was visible from our balcony which was amazing.

Miinukset: Nothing

Plussat: Amazing location overlooking the beach. Friendly staff. Several good restaurants within walking distance. Quiet hotel.

Miinukset: Rooms are slightly dated and tired.

Plussat: Treatments

Miinukset: We like vegetarian food, but this requires improvement

Plussat: The resort is very good and close to beach. little old though

Miinukset: Very bad and unprofessional Staffs! they have no idea what they are doing, I had a very bad experience in the property. However the resort is very good and close to beach.

Plussat: We enjoyed our 3 nights stay at the Ayurvedic village as we needed something a bit more luxury and were yearning for some Ayurveda Wellness. The massages were good. The therapist chanted a mantra before each treatment, light up a candle and incense.

Miinukset: We would have thought to get more information about how to balance our doshas from the first consultation. The treatments were good but it felt a bit too Treatment business like. Bed & Brekfast guest are properly not their main fous as most guest their booked a package. The breakfast was disappointing. Mainly I missed herbal teas in the morning which where available at the extraodinary dinner buffet.

Plussat: The property is beautiful. A beautiful garden, many flowers and trees. The beach is close by, and the beach is also a very nice one. The ayurveda is very good.

Miinukset: The staff that takes care of the property is very loud in the morning (the speak to each other in a loud voice and they’re just in front of my room (or any room). Also many of them don’t understand English very well, so one needs to be very patient when ordering food for food example. Nevertheless the restaurant staff was amazing - really tried to make the customer happy every time! The front office team has a manager who is very aggressive and rude and shouts all the time while he speaking.

Plussat: Pleasant environs, friendly and helpful staff, very good food..!! Great view from restaurant..

Miinukset: Distance from car parking to main entrance, and lack of suitable parking spaces in hotel.

Plussat: The resort was located in a beautiful part of the world and the rooms and facilities were lovely however we were disappointed with the initial consultations with 'doctors' which seemed to be tailored to specific treatment packages rather than to the specific individual's needs and there was inflexibility regarding any changes to their ayurvedic treatments packages. The a la carte menu (for those who chose not to have a 'package' ) was limited and repetitive and

Miinukset: as above

Plussat: Pool, close to ocean

Miinukset: There are so many local stuff and it creates lot of confusion (typical in India, unfortunately). You would expect everything goes smoothly....NOT! Every second somebody is asking what is your room number. Slow check-in and check-out. Take time for everything!...Don't waste your money for the treatments! I wouldn't call the "rubbing and tapping" a massage! I think non of these "doctors" are really ayuverdic doctors! Food is tasteless. Cabins are very dark, no windows and most of the time no hot water

Plussat: The sea view of the middle rooms were lovely. Good breakfasts and just a short walk to the beach.

Miinukset: We occupied 2 rooms before the third room had an air conditioning unit that worked properly, but the shower unit however was useless, no more than a dribble.

Plussat: The room was of a good size, large bed and comfortable. The view was very good.

Miinukset: Staff were sloppy especially dining room staff. The dining room supposedly opened at 7am but this was just a guideline as it seemed the staff arrived about this time and then set up. The breakfast food was extremely disappointing and the dining area wasn't particularly clean. We asked for yoghurt one morning, we had to ask as it wasn't ever put out, it was sour it had gone off. Asked for a pot of hot water and as the girl didn't understand she just ignored our request instead of asking someone else to serve us! One member of dining staff decided to stop and pick at his spots in the mirror, not a pleasant thing to see. One member of staff in the dining room who had noted the key with our room number, told me to remove my towels from the balcony and quite he was quite rude. There was no information in the rooms ie about food times, checkout times. We asked for 2 towels instead of one every day, but every day we had to ask for the extra towels. Staff need training and also their personal hygiene and appearance could be improved.

Miinukset: There was much to much chlorine in the pool and no umbrellas for the sunbeds. The fan in the room was loose and made a lot of noise.

Plussat: Location only

Miinukset: Furniture was sub standard. I have taken some photos also allow me to send the same to you.

Plussat: Room was spacious with great views.

Miinukset: Breakfast choices were limited Asked for an alarm/wake up call as had early morning departure for international flight.Fortunately for me,I managed to wake up naturally as had I relied on the wake up call,I would have missed the flight!

Plussat: Not much

Miinukset: Rooms very basic and staff rude

Plussat: The location is perfect. Near the beach and the view from the balcony is what we look forward to everyday.

Miinukset: The toilet is a little small.

Plussat: Nighttime staff was a nightmare. Room was dirty, bathroom dirty, no hot water, shower door didn’t close. I would not recommend this hotel. Plus I was price gouged and charged double what we had agreed on.

Miinukset: Nighttime staff was a nightmare. Room was dirty, bathroom dirty, no hot water, shower door didn’t close. I would not recommend this hotel. Plus I was price gouged and charged double what we had agreed on.

Plussat: Very very bad no service No breakfast but cost including breakfast Very very higher costly

Miinukset: No words

Plussat: Location is close to the beach.

Miinukset: Beach facing room was not provided despite having booked specifically for beach view room. Chef wasn't available for lunch and all they could offer for dinner was non veg food!!!

Plussat: Good location. Good view of the sea. They bring you breakfast in the room that you can eat it in the balcony. 5 minutes from the beach.

Miinukset: Staff was ok. The shower was short we had to squat to wash our selves.

Plussat: Just on the beach

Miinukset: Bathroom fittings not working. there is a kitchen next to bathroom and sharing same ventilator.

Plussat: Location of property is superb beyond imagination, staff is cooperative,we enjoyed every moment of stay.

Miinukset: Nothing to dislike in beach flora inn.... But AC IS MUST.

Plussat: Facing the beach. Not very clean. No water was coming the first day.

Miinukset: Bathroom was not clean. No water on the first night of stay. The room boys shut off the electricity during mid night from the outside switch. No air conditioning. Ok for a one night stay if you are a budget traveller.

Plussat: The location only

Miinukset: Housekeeping Maintenance Restaurant

Plussat: The hotel was very clean and well looked after. The staff were very friendly and cheerful. The pool and private beach were quiet and a big bonus after 4 weeks travel

Miinukset: The lighting in the room could be better It would be good if the beggars by the beach gate could not be encouraged

Plussat: Nice Hotel, but maintenance is poor.

Miinukset: Nice staff.

Plussat: A fantastic place. Calm , beautiful and runned by very nice and helpful staff. Outstanding were those in the reception, the head of the kitchen and the Beach Guard, Mohammed.

Plussat: Staffs were very friendly. Specially the reception staffs.

Miinukset: Building is quite old

Plussat: Nothing I liked at this property. Will not go and not recommend to anyone in future.

Miinukset: Had lizard in my room, called helpdesk but they couldn't spot and remove it Phone was not working TV was not working Room cleanliness was missing One of the staff in the night time was with bad attitude

Plussat: Location

Miinukset: Cleanlinesa

Plussat: Location is near to beach

Miinukset: Bed spreads are not clean. Disappointing restaurant looks and cleanliness. Food was ok

Plussat: Access to beach, a/c rooms, helpful staff, on site 'beer parlour'.good

Miinukset: Nothing really - swimming pool area had no parasol.

Plussat: the room provided was exactly in front on beach. Also it was with fresh air

Plussat: Location is good

Miinukset: So many times electricity disturbed. Food arrangements very poor

Plussat: Everything . They have their own private beach.

Plussat: Staff were very friendly and helpful throughout my stay. Where very helpful with payment and understanding with any issues that had happened.

Plussat: Location is very bad. No electric cattle in room to make tea. Tea not available before 7 am. Staff are rude. Toiletries are of poor standard. No parking space.

Plussat: Close location to the beach. Staff were helpful. Bottled water provided. Nice pool. Very powerful AC.

Miinukset: Breakfast left a lot to be desired. We had a ground floor bedroom which had lots of ants so got a few bites.

Plussat: Proximity to beach

Miinukset: Paper cups at breakfast, state of swimming pool, pool regs. Ignored by Indian visitors re wearing clothing in pool. General air of surroundings looking very unkept. Staff unable to understand enquiries re breakfast. Only 4 broken sun beds for the whole of the hotel- needI go on!

Miinukset: Good and clean place

Plussat: The location close to the beach and the lighthouse. The staff was very helpful.

Miinukset: The bathroom could be cleaner and have better shower. The room was a bit tight for 4 people.

Plussat: I like nothing in hotel seaview palace I suggest when anyone go kovalam please don't it stay in hotel seaview palace

Miinukset: the behaviour of staff is very bad rooms and bathroom are very dirty overall bad experience I never go again there and even never suggest anyone to stay there

Plussat: As always the general atmosphere was good so you just have to remember you are in india

Miinukset: Unfortunately the reception was usually unmanned and despite paying the night before we left,t there was an issue as we were leaving. The hotel requested a deposit before we arrived and yet there was no record of me paying this. Fortunately I was able to show my online payment but they still had to ring someone before we could leave.

Plussat: The staff behavior is extremely good.

Plussat: Location only

Miinukset: Hotel is located on beach this is the core point so u can enjoy beach any time. Parking is not available n it's far from hotel so u have to carry ur luggage upto 300mtrs, Cooley is also available but charged high, if u hv trolley bag u can roll it coz floor is good conditioned. Hotel food is ok n too expensive, u can buy sea foods at every hotel if u r sea food lover but will cost u high may be u would not love it if u r from North side. Overall average hotel n not worthy of ur pocket.

Plussat: Staff were very tolerant and helpful around my ineptitude with online booking process

Miinukset: I had difficulty managing the airconditioning.Also comfortable seating on wide shadybalcony,would havelikedpossibility occurring in the sun as well

Plussat: Rooom was big. View was good. Poor maintenance. Staff was not attending at all. They even didnot bother to give back the change after payment. As such property was good. Mirror in was besi. Was rusted. Good staff and some maintenance will help

Miinukset: Staff.