Etsi halvat lennot: LOT Polish Airlines

Plussat: nothing

Miinukset: everything

Plussat: Professional crew.

Miinukset: Late boarding, aircraft was full and the seats had very narrow width making the trip very uncomfortable for the passengers. Food was only served for extra payment (I didn't buy budget airline ticket at least the price didn't reflect that!). Parking in Frankfurt far away from the terminal, the busses were waiting long till start fully packed with people very frustrating.

If you can get on one of their Dreamliners, great! If not, watch out..

Plussat: The crew on this flight was amazing. Very attentive, courteous and professional!! The crew was in no way responsible for how terrible this airplane was, and they did a wonderful job of making sure everything was taken care of.

Miinukset: The plane was terribly old and decrepit. None of the television screens worked, the airplane was dingy, brown, worn out looking and just overall gross. This flight was operated by a company called Privilege Style, and while the crew was fantastic everything else was terrible. The food was pathetic and nasty; they served breaded chicken that was so soggy it resembled a used dish cloth. It came with soggy oily vegetables and a cake that had condensation all over it. The only redeeming thing on this flight was the free Polish beer (it was warm). The flight we took going to Poland was on one of their new Dreamliner planes and it was amazing! We were so disappointed with this return flight as it was a stark contrast to the wonderful experience we had coming to Poland. I hope in the future they can discontinue use of these older planes, as it makes flying much more aggravating.

Miinukset: no food was served, only water. no entertainment was offered.

Plussat: We didn't even really fly this route. Had to go to Hamburg then Frankfurt.

Miinukset: Our flight was cancelled. Employees lied to us about other flight information. Other passengers received food and water as a small compensation and we received nothing, even though our same flight was cancelled. They had to rebook us twice due to their mistake and no one even apologized. Barely made any effort into helping us from their own mistake.

Miinukset: Entertainment system decades out of date. Worked poorly. Cabin crew kept their curtain closed, as if they didn't want to interact with passengers. Food was extremely mediocre, thank goodness I brought nuts. Drink glasses very small.