Etsi halvat lennot: LOT Polish Airlines

Plussat: There was in-flight entertainment. It was the cheapest flight.

Miinukset: The food was the worst I have had in over 10 years on EU-Asia flights. They missed two connections, causing over 11 hours of delay, and arrived at a different airport. We spent 4 hours dealing with visa procedures and luggage rechecking in Beijing without staff assistance. Deplorable.

Miinukset: flight was delayed 4 hours

Miinukset: flight was delayed 4 hours

Plussat: New gate number already established on the live update screen while printed still with old (three flights in three weeks - same airport/airline ad same story). Crew misinforms about the gare number too. Very confusing for the 75-year-old. Luggage lost, entertainment poor, plane late

Miinukset: people were nice, other than that logistics poor so work o every aspect

Miinukset: Flight was delayed 2 hours and gate was changed 4 times. Unbelievable!!!

Plussat: Crew was amazing

Miinukset: Flight delayed and we lost connection

Miinukset: Luggage did not arrive in Los Angeles. Representatives not sympathetic. Luggage was delivered to my home the following day. I will probably not use this airline again.

Plussat: No frills flight. Crew not very sympathetic about flight departing late jeopardizing everyone’s connecting flights. Seemed like it must be a common occurrence.

Miinukset: Flight departed an hour late.

Miinukset: The food honestly could have been better for business class. And the first flight wasn't actually business class seats which was disappointing.

Miinukset: Flight was delayed 1.5 hours. My seat was changed from the front of the plane to the back.

Plussat: The crew was great and in-flight service was great.

Miinukset: This is twice now I've had massive delays flying with LOT and because of this one I'm currently still stuck in Chicago because my international flight landed with 35 minutes for me to get to my connecting domestic flight when i should have had an hour and a half.

Miinukset: Late boarding, late in arrival, not so great service

Plussat: The crew was very kind and helpful. Boarding was much more smooth compared to my flight to WAW.

Miinukset: The seat creaked a lot and seemed to disturb the person sitting to my left when I moved the sitting part forward or back when I needed to.

Plussat: The crew was fine and polite, the plane made on time despite 40min delays on the tarmac

Miinukset: going through Warsaw border control took forever, long lines, bad set up for transit passengers.

Miinukset: Flight delayed for 5 hr

Plussat: The aircraft.

Miinukset: Boarding crew in Warsaw very unprofessional, rude and unhelpful! No info, no communication at the gate! Crew joking about personal stuff, on personal phones, ignoring passengers! I actually made a video of them, shocking behavior!

Plussat: The flight crew!

Miinukset: Missed my original flight, it actually left 10 minutes early! Came late from NYC and had no info or assistance on that flight at all!

Plussat: The aircraft.

Miinukset: First and last time on LOT!Boarding and flight crew rude, unhelpful. Flight late, no communication, no info at the gate. No standard communication, no info from the pilot during the flight. When the crew spoke in english or polish it was unclear. No help no info with connecting flight, missed it!

Miinukset: Male agent at boarding rude. Aircraft dark and dingy. WiFi not working. Many lights not working. Majority of TV screens not working and “misfiring”, flashing throughout the whole flight gave me headache and hurt my eyes.

Miinukset: Not delete

Plussat: First of all, we had to line up in a very long que when arriving from Zagbreb. Then we had to wait very long for the bus to take us to the plane. Finally, we had to wait for almost 30 minutes ON the bus before we could enter the plane.

Miinukset: The crew

Review

Plussat: We had to line up in a very long que when arriving from Zagreb. It took too long.

Miinukset: The crew was very nice

Miinukset: Arranging the connection flight to wait for us, we were only few min late

Miinukset: Seat was not stable and moved when I moved. In the toilet the cover of toilet was falling down constantly. There was no Wifi (what is now quite ussual)

Plussat: Nothing

Miinukset: Have the plane on time

Miinukset: I’m not in Chicago I’m still in Hungary

Miinukset: 1.5 Hrs Delay

Miinukset: Better punctuality