La Crosse hotellia

Plussat: Great Breakfast! Very friendly staff! Good job!

Plussat: We were pleased with our stay, nice facilities, good breakfast, and friendly employees.

Miinukset: Our only complaint is that the carpet in our floor was very sticky. We had to wear our shoes the entire time. It was especially inconvenient because we had our 3 young children with us and had to keep telling them to stay off the floor.

Plussat: Very convenient to the college

Miinukset: Only suggestion would be to add drawers for clothes in the rooms

Plussat: All of the staff was very friendly and accommodating. Made sure I was able to get to all the destinations I needed over the weekend and allowed me to check in early. Would go there again for sure.

Plussat: Good continental breakfast

Miinukset: No hot tub...

Plussat: Awesome breakfast

Plussat: Very clean, excellent staff, nice breakfast, convenient location.

Miinukset: For a new-seeming property there were several issues with the room. The control knob for the sink faucet pulled off, the faucet itself was loose coming from the wall (but didn't leak), and there was a rattle in the a/c-heating unit that was annoying.

Plussat: It was quiet on the 1st floor. Good breakfast selection.

Miinukset: Room was small, but adequate. Bathroom was cold. No heat fan or heat light.

Plussat: Comp breakfast and quiet rooms

Miinukset: No ice machine on 1st floor

Plussat: Easy walk to the convention center and tons of dining options downtown

Plussat: We checked in after 11:00pm and were not abe to access the building until we called in and were buzzed in by the front desk manager. This made us feel more secure in staying here, not that we were concerned about our safety, but i did appreciate the security. The room was clean, smelled wonderful and was spacious the beds were uber comfy!! We asked for a extra hour to check out and our request was granted with no hassle.Very close to downtown so we were abe to walk to shops and restaurants.

Plussat: The staff was very friendly & helpful. The breakfast was great and the central location was great so we could walk most places.

Plussat: Charming! Loved the salvaged wood and how the rooms were decorated. I will never stay anywhere else in La Crosse. The rooms were so clean, the atmosphere quaint and the staff was nice and helpful.

Miinukset: The worst part of the hotel was having to go back home.

Plussat: Bed was insanely comfortable and the view was to die for!

Miinukset: A better mocktail menu

Plussat: Breakfast was excellent in a wonderful setting. So was dinner. Welcome chocolates were outstanding.

Miinukset: The public parking situation in front of the hotel and that only valet parking available with a huge, mostly empty, parking lot behind.

Plussat: Beautiful! Service was outstanding!

Plussat: Very comfortable and clean. Staff is superb.

Miinukset: Lack of parking.

Plussat: Bed was good. Big bathroom. Two sinks.

Miinukset: No coffee maker.

Plussat: Look of motel

Miinukset: Very rude and didn't stay because wasn't aware of needing credit card for damage deposit...

Plussat: Great Hotel experience and their restaurant was wonderful too.

Plussat: The location of this hotel was great being right on the river. It also had a restaurant and a roof top bar and pizza area.

Miinukset: The room was small - There are larger rooms than we had but did not know about that until after we had checked in.

Plussat: The refrigerator was stocked with beverages and snacks for purchase. I was in dire need of a water, even at $5 a bottle I still bought it. However, they need to put a price list of the mini bar items on the counter above, so people know what the prices.

Miinukset: Would be nice if they had a pool/Hot Tub, but no biggie.

Miinukset: Front desk staff not friendly. Not even a hello or how was your stay.

Plussat: Great staff!

Miinukset: Parking

Plussat: Great Room... Very Clean and Comfortable. Location was great as Several Restaurants and Bars within Walking Distance. Staff was very friendly and the Breakfast Selection was Great!! Will be staying here again in the future.

Plussat: the location was on a very, very busy street but it was downtown

Miinukset: only parking for one car if you were lucky we went to breakfast there were not even crumbs left I have never had such a bad experience at breakfast in any hotel ever. We paid ---- for a room and then had to go and buy breakfast somewhere Unacceptable

Plussat: New and clean. Free breakfast was above average.

Miinukset: Hotel parking lot is small and crowded. The front desk will tell you to park across the street in the free city lot.

Plussat: The room was nicely appointed. It was quiet and clean. The staff was friendly and the location was great!

Miinukset: The breakfast could have been better. Better pastry selection and fresh fruit. Microwave sandwich was soggy. The sleeper sofa was not comfortable and the blanket was not adequate.

Plussat: The location and the mini kitchen.

Plussat: Our room was amazing! The best hotel room we've stayed in.

Plussat: Value and location.

Miinukset: This is the new hotel concept and it is very Stark. But, it was very Spacious and it had everything you could possibly want to know hotel room.

Plussat: Everything was very professional. Super clean Great room super comfortable bed and pillows. Breakfast was different but very good.

Miinukset: No

Plussat: Location

Miinukset: Expensive

Plussat: Bathroom had access from bedroom and living room.

Miinukset: The pillows were not supportive. People poorly parked taking multiple spots making it difficult to park in the lot.

Plussat: It was right across the Lacrosse Center, which was perfect! Also, the breakfast was amazing!!

Miinukset: N/A

Plussat: Convenience to the LaCrosse Center was very important to me during this stay. But, I love the kitchen area although we didn't really use it. It is a great feature and had we been staying longer, I am sure it would be used. The sofa was great, too!

Miinukset: The soundproofing doesn't exist. Rooms are fairly noisy.

Plussat: Very comfortable

Miinukset: Loved everything

Plussat: open airy lobby, good coffee, comfortable bed and room temp

Miinukset: Our toiled seat was dirty and the floor in front of the toilet had dried pee dribbles on it. I live with three men, so I know what it looks like

Plussat: Location

Miinukset: Couldn’t give me a double bed. Plus no room for handicap vehicles. Had to sleep on the floor. So I was cold.

Plussat: Modern, Clean, Hotel

Miinukset: Pool was too small. Breakfast selection was limited.

Plussat: Great location.

Miinukset: Could have had a better selection for breakfast. But overall ok.

Plussat: Location is great...close to everything in downtown La Crosse.

Miinukset: The water temp. for the shower/bath was inconsistent.

Plussat: The breakfast was great. The desk staff were incredibly friendly and helpful. The room was nice and clean and comfy. Would stay here again.

Miinukset: No negative comments.

Plussat: Clean hotel. Friendly staff. Convenient location. Nice breakfast. Easy parking.

Miinukset: No hot tub. Did not like the $20 hold on my credit card for several days after the stay.

Plussat: Very central. Great hotel!

Miinukset: The rooms had a constant ventilation noise during the night. If you are a light sleeper it might be annoying.

Plussat: Clean and right where I wanted to be. Staff was pleasant and helpful.

Miinukset: Small swimming pool.

Plussat: We loved the whirlpool suite. Very spacious. Really nice furnishings. Quiet and relaxing. Didn't hear noise of other guests, so nice sound proof. Bed and pillows very comfy. We will be back!

Plussat: Breakfast was excellent. Person in charge was extremely friendly and the area was clean. Hot items were hot and that's good.

Miinukset: We were a little disappointed in the advertisement of a bar. It isn't really a bar but the gentlemen serving us was very nice. I guess we were expecting a "bar and grill".

Plussat: Friendly yet professional staff and a clean hotel. Oh, and the cookies!

Plussat: The beds were comfortable and the breakfast was good. There is a really good family restaurant that shares the parking lot with the hotel. The portions are big and the price is small -- I highly recommend that restaurant. We enjoyed the pool, also.

Miinukset: Our room was narrow and crowded -- the 4 adults in the room with 2 queen beds had to carefully move around each other. The hallway had a strong, flowery smell.

Miinukset: The breakfast was satisfactory, but I've had better.

Plussat: Everything was excellent

Plussat: The room was like brand new, everything in it was clean and nice. Didn't have time for breakfast, but it looked good with lots of options. I would recommend to anyone and will stay again if back in La Crosse.

Miinukset: Nothing, very satisfied with stay.

Plussat: Breakfast was good.

Plussat: The staff was friendly, location was close to access for restaurants and things to do, hotel was clean and room was spacious, amenities such as the pool were open late, free breakfast was included with several decent options.

Miinukset: The pool temperature was a little cold for an indoor pool. Wasn't a major issue at all and my two oldest still enjoyed using it. It was just too cold for our toddler to use.

Plussat: While the location was convenient, it was the only positive aspect of the stay.

Miinukset: The staff was indifferent and offered no help in solving a problem with my room. I am a frequent traveler and typically stay at Hyatt place properties where the service is consistently high. The closest Hyatt was too far, so I thought I’d try this hotel. Honestly, I should have continued the drive.

Plussat: Very clean and tidy

Miinukset: No

Plussat: We have stayed here many times. Staff always friendly and helpful. Freshly updated. Nice and clean.

Plussat: I've already let the manager who refused to communicate with me until providing an email survey. Never before have I been to a hotel without housekeeping!!!

Plussat: Very elegant lobby, staff promptly completed requests, very clean.

Miinukset: Walls are very thin!

Plussat: friendly staff, very clean

Miinukset: It was a little noisey in the evenings. Lots of banging and running around noises.

Plussat: The breakfast was hands down the most magnificent breakfast I've experienced! They offered fresh fruits, berries, granola, cinnamon rolls, an amazing quinoa salad and the list goes on! Excellent!!

Miinukset: Really, everything was great!!!

Plussat: Within walking distance to downtown. Spacious rooms.

Miinukset: Overnight staff was sitting in the lobby watching tv. Seemed salty when we walked in and interrupted him.

Plussat: Lovely location, building, friendly staff, pet friendly, clean comfortable rooms!

Plussat: The hotel is close to downtown. It is right down the street from a popular restaurant, The Freight House! The hotel and suite was very clean and spacious. The hotel has breakfast every morning and included in the price of the suite.

Miinukset: The scrambled eggs are very rubbery and tasteless. There was salt and pepper added to try and make them taste better, but it needs a some milk added to make them fluffy. Cheese added would even help with the taste. After all, we do live in Wisconsin!

Plussat: Great place to stay near river and downtown.

Plussat: Hotel has a beautiful location on the Mississippi River with a great view. It was easy to access all the restaurants and activities in La Crosse. The staff is first rate, very professional and very nice.

Miinukset: The bathroom and vanity area are very small. It was difficult to get into the bathroom and difficult to turn around in the bathroom, it was that small. The vanity area was poorly lit and had no space to accommodate all our toiletries.

Plussat: Great location and the view overlooking the river was awesome.

Miinukset: The room had a very odd smell to it that we noticed when we walked in each time.

Miinukset: We were billed twice for the room and in the process of rectifying the problem.

Plussat: It was downtown

Miinukset: The room had a smell to it the second thing the breakfast was almost $30 for the two of us and it was terrible.

Plussat: Location, cleanliness, friendly staff, and accessibility.

Miinukset: No.

Plussat: Clean rooms, large, recently renovated, good amenities. Great location on the river.

Miinukset: No- it was only a brief one night stay, but no complaints!

Plussat: I was supposed to pay on site. Directly after booking my account bing me it was you taking the room payment out.

Plussat: Clean and comfortable rooms, friendly and efficient staff.

Plussat: Breakfast was very good! The chicken pot pie and carrot cake were very good the night before.

Plussat: We could walk to everything we wanted to do!!

Miinukset: We liked everything

Plussat: Staff and location

Plussat: The location was excellent and we loved the bistro area. We ate there at about 8:30 am on 10/13, and the servers were EXCELLENT!!

Miinukset: The rooms are pretty outdated. I paid less for AC Marriott near the Great Mall and it was much nicer than this one. I was disappointed considering the price point. I know it's a pain, but time for a remodel.

Plussat: Location, close to downtown.

Miinukset: I left my hair straightener in room. I called right away, was transferred to housekeeping...had to leave message. They called the next day, said it was not there, which I know it was!

Plussat: location

Plussat: Location and the bar and restaurants were open for the holidays.

Miinukset: The comforters on both our beds were stained with eggs and some kind of brown liquid.

Plussat: Comfortable bed and pillows. Best pool/whirlpool I've seen Nice bar, restaurant. Great price.

Plussat: The pool was awesome!

Plussat: Super close to everything I was in town to attend.

Plussat: I have stayed at this hotel for past 5-7 Christmases, so I knew what expect. The view we had was excellent for viewing the Rotary Lights. Restaurant staff were outstanding.

Miinukset: I learned that this year this Radisson is “pet friendly” hotel. The occupants next door to us had a dog that barked frequently. He sounded dangerous. I never saw it. I only heard it. When I mentioned that I wasn’t aware of the “pet friendly” nature of the property, the clerk said that it had been “pet friendly” for years. She said that usually pets are put on the second floor. (We were on the 5th floor. ) This will factor into my decision about returning next year.

Plussat: What a fabulous location, overlooking the Riverside Park where several Rotary Clubs put on an unbelievable light display. The hotel is super in all aspects - just had trouble getting the shower to work (have to be strong to pull out the handle to get water). Loved our stay!!

Plussat: Location

Miinukset: Low ceilings small rooms. Chlorine was way to strong. So strong it lingered into lobby.

Plussat: The front desk employee was very nice and gave us a room to party in so we wouldn't disturb anyone

Miinukset: We were celebrating my nieces graduation and got yelled at 2 times to be quiet at 8:30 and 9:00 at night. Really ?

Plussat: Close to all the activities we were there for. Rotary lights were right out the back door. Walking distance to downtown. Food was great in the in Radisson restaurant. Will definitely go back!

Plussat: Location was great for holiday light display & walking distance to restaurants.

Miinukset: The bathroom fixtures & full length mirror were full of fingerprints.

Plussat: Very Clean

Plussat: Clean & modern rooms

Miinukset: None

Miinukset: When we checked in the clerk was spending her time talking to the other clerk while we were giving her our information. It was very unprofessional and rude.

Plussat: Comfortable beds, great location to downtown.

Miinukset: Room smelled musty

Plussat: Location to the Lacrosse Center

Miinukset: No, had a great stay!

Plussat: Nice staff

Miinukset: Location, no breakfast. Hard to find rooms

Plussat: Price

Miinukset: Everything else. The staff was deceptive and added charges that I was not made aware of. When talking to the manager she was rude and awful. I have stayed in hotels 100's of nights in the last few years and I can tell you this is literally the worst place

Plussat: Location, well managed, clean, nice amenities

Miinukset: lack of complimentary breakfast, uncomfortable pillows

Plussat: The location and the room.

Miinukset: The staff, particular the guy who worked the overnight shift (when I checked in) was clueless and extremely rude. Didn’t care to help. No matter what I asked it wasn’t his job and there wasn’t anything he could do to help.

Plussat: The location. and hotel employee was super awesome and helpful!

Miinukset: There was a lot of chlorine in the pool, but I get it.

Plussat: Location is convenient. Room was clean.

Miinukset: Parking situation not good. Side entrance off of sketchy alley with homeless encampment - felt very unsafe. My room 225 overlooked the ugliest view of a roof. Front desk not very helpful or engaging. Hot water took minutes to feel warm. WiFi bad.

Plussat: Good location. Staff was friendly and helpful

Miinukset: Rooms smelled musty. Carpet was dirty. Very dated and worn rooms

Plussat: J. R. Watkins toiletries

Miinukset: No complimentary breakfast

Plussat: Large room. Good bed. Good shower.

Miinukset: Small charge by hotel on my credit card. Was told it was error on their part but still waiting for it to be reversed.

Plussat: The place was clean. Staff was great.

Plussat: The location for the occasion that we were in town for was great! The room had a kitchenette, which if we choose to stay again, we would utilize more. The bed was comfortable.

Miinukset: The staff was incompetent on all levels from front desk, management and housekeeping.

Plussat: Close to our location

Miinukset: Asked twice to have shower and body wash and conditioner refilled and said they would do it and never did

Plussat: Clean room and bathroom was clean and very large compared to most hotels.

Miinukset: A little further to drive since it was about 2 miles away from I-90

Miinukset: Everything was fine except I was not made aware that there would be renovations going on during our stay. Being on vacation and trying to sleep in a little was not possible! These things should be told to a customer when booking a hotel for a week!

Miinukset: Bedding and as still very damp on the bed! My husband got is clothes wet.

Plussat: The room was immaculate and has a great layout with amenities.

Miinukset: My husband commented on the small television, but it was new and he is used to a 60" screen.

Miinukset: No pool. No daily housekeeping. It was very expensive due to it being UWLa Crosse family weekend. It was t worth the high cost.

Plussat: Clean, comfortable bed.

Miinukset: Wish the safe worked, and the deadbolt could be locked from the outside.

Miinukset: We reserved king rooms we thought but got 1 queen

Plussat: Everything!

Miinukset: No, I was impressed.

Plussat: It was very clean and everyone was very kind and friendly. They asked about my stay at the end and apologized for all of the noise.

Miinukset: It was very noisy and my room was right next to the elevator but also the staff rooms. Doors were slaming at all hours of the night. I wpuld go back but would ask for a different room location.

Plussat: Room was nice and clean. Beds were very nice. Very pleased with the value as well.

Plussat: For the price, it is excellent. Everything comfortable and good breakfast with lots of offerings.

Plussat: We got to the hotel late in the evening. The front desk clerk was quick to respond after we rang the bell. Check in was quick and painless and we got a first floor room close to the main entrance which was a plus. The room was very clean. The bed was comfortable. We liked the couch!

Miinukset: We had a hard time folding up the ironing board after we used it. Maybe it was rusty. We could hear the bathroom fan next door.

Plussat: Just walking through the doors you feel the comfort welcoming feeling that you can relax. Quiet, friendly, and very caring. I'm a bilateral amputee from the knees down, and they went above and beyond expectations.your a name not a number.

Miinukset: Bed was a bit uncomfortable.

Miinukset: stairs were dirty with popcorn entire stay otherwise outstanding

Plussat: Complementary Nachos and breakfast were really good!

Miinukset: Our window had plastic covering it -I m assuming construction was happening at the time of our stay

Plussat: Was in a good location relative to downtown. The staff was also helpful. I had to park a car at the hotel for an extra day due to unforeseen plans and they were very helpful and understanding. Overall it was a serviceable hotel. Good breakfast.

Miinukset: The room I stayed in had a hole partially punched in the bathroom door from a previous person. Also, some of the gym equipment was kind of low level.

Plussat: Great price for this location. Needed somewhere to sleep as I traveled through and this hotel was great. Bed was comfy and room was very clean.

Plussat: Nothing

Miinukset: My hr long wait to get checked in after booking online

Plussat: The bed and pillows were so comfortable. The pool and hot tub were nice.

Miinukset: Could have been cleaner. The bathroom in our hotel room could have been cleaner, but everything else was great for the money.

Plussat: Clean staff is great best hotel

Miinukset: Everything is wonderful relaxing

Plussat: Room size and location

Miinukset: Stained & dirty sheets , broken light fixture in bathroom , broken wobbly toilet . Terrible view from the room . Pool area had old rolled up carpets and rusted outdated handicapped pool entry chairs . Garbage around hot tub z

Plussat: Standard hotel breakfast. Good make your own waffles.

Plussat: Breakfast was good, especially for a 'continental' breakfast, and it went until 10:00 which was really nice for us!

Miinukset: Room was 65 degrees when we got there. It took quite a while to get the temperature up to be comfortable. We just left our jackets on a while longer.

Miinukset: The fact they wouldn't rent me the room because I live within 50 miles and this site didn't say anything about it

Plussat: Desk staff is great.

Miinukset: cleaning crew is poor, smoking notes under the door, really you give me a room with the door wide open trying to clear the smoke smell then give me a note the next morning saying my room smells like smoke and if I caught I get nicked $200.00., poor form.

Plussat: Everything was very clean and the facilities were especially well maintained. The staff were friendly and helpful. I would definitely recommend this hotel to anyone visiting the Lacrosse, Wisconsin area. Couldn't have asked for a better place.

Plussat: I've been staying there since November on and off they always have a room available.

Miinukset: Getting charged $2.00 environmental fees and $4.00 training fees and fees even when your not staying there.

Plussat: Good quality, clean rooms, helpful staff

Plussat: Stayed 3 nights, bed was comfortable, room was clean and well appointed. Nice continental breakfast, coffee, tea and hot cocoa available 24/7 in breakfast room. Reasonable price, will stay again.

Miinukset: Room heat/air conditioner was a little loud, but not intolerable.

Plussat: Great free breakfast, room was close to the pool that the kids loved.

Plussat: Nice place, great breakfast.

Miinukset: The hot tube was unavailable for use.

Plussat: The room have been remodeled and are nice.

Miinukset: The common area is in bad shape also the fitness room is in bad shape and the AC did not work in the fitness room, so it was around 80°.

Plussat: clean room with helpful staff.

Miinukset: 2 issues Restaurant was not open. All the electric outlets at the desk did not work.

Plussat: Very nice pool area. Good breakfast. Outstanding staff at breakfast bar

Plussat: Right downtown. Easy access to everything. Great breakfast too.

Miinukset: They were very strict about they're check-in time. Nothing at all before 3 pm even if available.

Plussat: Location, amentities and cost

Plussat: The friendliness of the staff, the location and the amenities. The complimentary breakfast was great!

Miinukset: The rooms were great, however, it was very humid. The air conditioning unit kept the room cool, but, it was very damp. Not sure if this was due to hot & humid temps outside or if the unit was not functioning?

Plussat: Pool was great for our five year old grandson.

Miinukset: The restaurant was closed....

Plussat: Great price, great location, free breakfast, attentive staff

Miinukset: Free breakfast didn't have a lot of the things I usually eat on a largely vegetable diet. I'm sure this wouldn't be widely popular

Plussat: Location. The water park. The tiki bar with live music. Most of the staff was amazingly nice except one creepy, rude maintenance man.

Miinukset: A maintenance man that seemed to be watching my grandchildren all day as they swam. Then 5 hrs into swimming he went up to the smallest girl to snap at her for going up the slide instead of down. He should have gone to an adult, we were there all day!

Plussat: The pool area was great for my family that I was spending Christmas with in Lacrosse. My accommodations were perfect -- not poolside, which at didn't want, but close enough to the pool area that my family could easily use m room.

Miinukset: It was further away from where my family lives in Lacrosse. I thought it was riverfront Mississippi, but was Black River. However, it worked out fine for all because I was right by the train & I had traveled from the Chicago area by train.

Plussat: Location was good. Decent value.

Miinukset: Side entrance door would not lock, allowed anyone to walk in without a key. Room was warm with no fan to run to cool down unless you plugged in the air conditioner.

Plussat: Big king size bed. Fridge and microwave. Breakfast was ok and they had sugar free syrup for my husband. The hot tub was great and had plenty of light so I could read my book while I soaked in the hot tub.

Plussat: It is a great deal for the money!

Miinukset: The rooms seem a little dark. Nothing fancy but that was expected.

Miinukset: Cost was High for the type of place. I know it was a busy weekend.

Plussat: They're always super clean and accommodating, especially for how cheap the price is.

Plussat: Staff was great

Plussat: The hotel was convenient for where I wanted to be. It was five minutes from everything.

Miinukset: NO ELEVATOR. The hotel is two story and has horrible stairs to get to the second floor.

Miinukset: no elevator

Plussat: Friendly check in, morning breakfast, location. Floor in room great idea- not carpet. Pet friendly, free internet and parking.

Miinukset: There was a definite old smoke smell through out the building. Seems some updating could be had to the rooms. I feel amount paid was too much for this hotel...

Plussat: Having the continental breakfast

Miinukset: Pool wasn’t like a pool more like a hot tub. Beds were small for queens

Plussat: Nearness to event

Miinukset: no

Plussat: THE STAFF WAS HELPFUL.

Miinukset: MY 1ST ROOM #128 HAD A DRIPPING AND I THINK MOLD IN THE WALL BY THE DRIPPING. I HAVE AN ALLERGY TO MOLD AND HAD TROUBLE BREATHING AND WAS MOVED. THE 2ND NIGHT WAY TO MUCH NOISE TILL LIKE 3 AM.

Plussat: Affordable and decent rooms

Plussat: easy to get to the room.

Miinukset: Room heater was noisy, old ramen noodles on the floor of the bathroom, putting a hold on my credit card because of possible damages I may cause made me wonder if I should even stay there and what kind of people do stay there causing the warnings in the first place. Not realizing at the time the hotel is in a college town and that’s why it has the cheaper rates. I would have paid a little more to stay in a nicer place and had a nicer breakfast where the staff more attentive and less concerned about what was on TV in the lobby.

Plussat: Not one thing! with the exception of the young man at the front desk that checked us in was extremely polite.

Miinukset: Do not stay at this hotel!!!! My wife, our 4 year old daughter and myself came to stay for 1 night. We got there around 4:30pm, and were gone by 6:00pm! We ate and my wife decided to give our daughter a bath so I went to the store to grab drinks and snacks. While gone a man stood in front of our hotel room door yelling “hey! Where that free pus*y at!! Scared my wife and 4 year old daughter so bad when I returned, my wife had everything packed and we left. Brad, the manager would do nothing about it! He said it couldn’t have been that bad because we used the bathroom to give my daughter a bath??!! Then proceeded to laugh and say you think you are the first person to complain! Absolutely horrible!!! As far as comfort of the bed or anything else, I can’t comment on because we weren’t there long enough. Tried getting the number for corporate office, no one there will give it to me. Please for the safety of your family and yourself, don’t stay here!!!

Plussat: check in staff was very informative and helpfull. He check the room to see if it was ready

Miinukset: the room could have been alittle cleaner,mirrors,bathroom. it had snowed 2 or 3 in. we went to checkout and the walkways were not cleared! staff said doing the best they can?

Plussat: N/A

Miinukset: Smell, dirty sink

Miinukset: Last time my family and I stayed at the property we had ants all over our hotel room. This time around we decided we would give them another chance could have been a bad room last time. We showed up at the hotel on a Friday afternoon the room you could tell haven’t been cleaned when going to use the restroom I noticed we had the smallest amount of toilet paper and no extra roll. I went to the front counter to get some more. The next morning I went to give my children a bath I hadn’t packed any soap knowing they supply it at this specific location, while starting the water I go to grab some soap for bubbles and notice it is completely empty.(shampoo was also empty) I had already gone to the front counter to ask for something I didn’t want to keep going up front. Sunday morning checkout, I go to the front desk to ask for another trash bag for the loose items that wouldn’t fit in the trash cans (they didn’t clean the room the whole time we stayed, I never asked them not to) waited for about 10 minutes with a lady in front of me who called the assistance line four time and got no answer finally she just threw her keys in the desk and left. About and hour later I went back down to the desk again to check out and surprise surprise it was still unattended after about 5 minutes a lady came in that seemed to be just getting to work so I assume the hotel had no staff at all for atleast two hours which obviously isn’t a good thing what if something happened. I asked for corporates number she said it’s privately owned but doesn’t have their personal number to give to customers. She did offer me the front managers number but I declined considering he is the one I dealt with when the room had ants and he said “it happens it’s that time of year, completely normal” I don’t recommend this hotel to anyone especially not down the hallway of door one the staff room smells of marijuana.

Miinukset: Just needs better up keep good people great place. Thank you

Plussat: Not the cleanest of hotels and the breakfast was not good. Fortunately there is a McDonalds right across the street. Very friendly and helpful staff. Bed was also pretty comfortable despite the sheets that were on it.

Miinukset: Building cleanliness could be greatly improved. Sheets were questionable and the bathroom was in a desperate need of a refresh.

Plussat: Location was convenient

Miinukset: room Had ants. It was a huge pile of them near the sink area. Was just told this time of year that happens. They did have us switch rooms. Hallway smelt strongly like marijuana. And the long on our room didn’t properly work. Would’ve thought with such inconveniences, would’ve got some compensation back but that didn’t happen.

Plussat: clean big bed what I didn't like much was the incidental fees and the stupid safe fee

Miinukset: continental breakfast

Plussat: Somw of the electricity outlets in my room were not working at all. The lamps did not work and the lighting inside my room was poor.

Miinukset: The contents of the room furniture were pretty outdated. Lamps did not work, poor lighting, bed was decent.

Plussat: Price and not far from hospital

Miinukset: The room was filthy. There was a pile of poop sitting in the toilet - must have been there for days. There was hair all over the sheets and pillows. The heat did not work.

Miinukset: Was told everyone had to present ID. When I asked why I was told in case someone overdosed. When asking for a towel for my son there were three staff and no one had permission to give me a towel. It felt as though we were staying at a drug house.

Plussat: Great location,clean facility, employee's were very helpful

Miinukset: Nothing

Plussat: Warm comfortable beds

Miinukset: Noise loud all nite dog barking all nite me son didnt get any sleep cops where called for dog left in room alone barking all nite i had to complaint to staff numerour times bout noise

Plussat: Staff very friendly and helpful. I have stayed here before and will stay here again. Relatively close to downtown Lacrosse which I like.

Miinukset: Everything was fine. No Problems.

Plussat: I didn't stay here after seeing crackheads outside smoking a pipe and the overall bad look of the place.

Miinukset: Crackheads in parking lot. Crappy hotel.

Plussat: Nice basic room to sleep. Overall cleanliness was good. Staff was friendly.

Plussat: no breakfast

Miinukset: the beds

Plussat: The location of the hotel was great. The bed was comfortable as well. There was a lot of restaurants nearby too.

Miinukset: Not that I can think of.

Plussat: What breakfast? There wasn't any breakfast! There was only coffee and it was terribly weak. The new wood floors are a great change over that icky carpet they had. The staff was great and they brought fresh towels etc.

Miinukset: The deadbolt didn't work and we didn't feel very safe on Fri & Sat nites when people were in the hall 2 rooms down from us screaming for someone to open their door and other people at the side door, which was never locked all night, screaming What up dawg!? What up dawg? There were a lot of seedy characters lurking around inside and out. They should work on cleaning that up There wasn't any kleenex in the room. That's not a good thing when you have allergies like I do. They should have some sort of small breakfast.

Plussat: Nothing

Miinukset: Everything. Smelly ,loud and didn’t even have shampoo or conditioner. There was a 3” gap below the door so you heard everything going on in the whole hotel.

Plussat: The front desk was very helpful and explained all policies in advance. We were getting this reservation for a mother and child who were homeless.

Miinukset: The facility looks a little run down.