Lake Placid hotellia

Plussat: We have gone there annually for over 10 years...customer service excellent....atmosphere and facility always warm and relaxing..one of our favorite weekend destinations

Miinukset: Nothing

Plussat: Very friendly staff, perfect location, walk to everything in lake placid. Beautiful lake and mountain views. Good food, fantastic amenities included.

Plussat: View from room was great, dinner at the view restaurant was excellent. Christmas decorations were an added pleasure, the common rooms were beautiful. We will definitely be coming back.

Miinukset: Had to pay for wi-fi

Plussat: In a beautiful setting. Staff aimed to please. Quiet, peaceful atmosphere. Upscale feeling designed to pamper guests.

Miinukset: Huge complex. Felt like I walked a mile to the entrance from my room.

Plussat: Location very nice, perfect atmosphere during the Winter time. Restaurant very good, common area cozy and room big and confortable. Spa very nice, clean and relaxing

Miinukset: The pool was full of kids that were diving, even if it is not allowed, screaming, running etc. so the pool was not very relaxing as should be a luxury one.

Plussat: excellent hotel. Wonderful view.

Miinukset: Except the bed for my baby was not good quality.

Plussat: Everything was great! The staff was very welcoming and accommodating, the room was clean, and we had a great view of Mirror Lake. We loved our seating area overlooking the water. It was a great weekend away for my husband and me!

Plussat: We listened to live music ate at the fancy restaurant ate at the pub used the spa and pool and everything was wonderful

Miinukset: Very difficult to get back and forth to pool and spa

Plussat: The view from the Hotel and proximity to the rinks.

Plussat: The location. The hotel was within walking distance to restaurants, shops and the old Olympic venues.

Plussat: Great breakfast, amazing views from the dining hall, spotless clean, close enough to Whiteface Mountain ski resort (15min drive).

Plussat: Location, bar and restraunt

Miinukset: No

Plussat: On the Main Street if everything

Miinukset: Hotel bar was always crowded

Plussat: Location and staff

Miinukset: No

Plussat: The bed was extremely comfortable and we loved the hotel. Very nicely decorated. The staff was terrific!

Miinukset: The bathroom needs a fan and the electric fireplace was ‘very weak’. It almost had no fire. Not sure I would book a room with a fireplace again since it was pretty poir

Plussat: It's a grand hotel in the old style of mountain inns. Great location right in town and free parking in their spacious lot. I would stay here again in a heartbeat.

Plussat: Staff

Miinukset: Great view of lake. Fantastic place.

Plussat: The hotel was absolutely beautiful and the staff was extremely friendly! They were very helpful in planning our day to get the most out of their town. I would definitely stay here again!

Miinukset: The only thing my family and I didn’t enjoy was the fact that there was a hockey conference going on the weekend we were there with 5-8 yo boys. There was at least 15 of them in the hot tub at all times and they were acting like complete animals spitting water all over the place and jumping from the pool to the hot tub like a bunch of monkeys and the hotel staff didn’t restore any order for the other guest staying there. The whole reason my family stayed there was to be able to use the hot tub even for 10 minutes after being in the snow to get a break from the cold and there was 15 maybe even 20 little boys raising absolute havoc the entire day until the minute the pool closed..! I told the front desk of the issue and the response was can I get you a free breakfast with a late checkout an hour later than normal checkout..! We ended our day in the snow early for the reason of hoping to get 10 maybe 15 minutes in the hot tub but that was impossible unless you wanted to get trampled all over by a bunch of horribly misbehave children while the parents sat there drinking by the pool letting their kids do whatever while the hotel staff also did nothing. The kids were running throughout the entire hotel until 3:00am in the morning so none of my family could even get any sleep either. You could hear them running through the hallways all night long. I get it when you have over 200 boys at a very young age it’s tough to control but at least warn your guest before they decide to stay there that there is such a large event going on in your hotel so we can decide before we stay there if we want to deal with that craziness when we are trying to have a peaceful vacation in the country of UpState NY!! I was very disappointed in my stay there because of it.! The hotel was beautiful and staff was friendly but I would NEVER stay there again if a conference like that was going on..!

Plussat: Hotel was packed with youth hockey players, but staff made sure I was in a section away from the teams.

Plussat: Location

Miinukset: They turned off the fire pit to early

Plussat: The view, location and atmosphere.

Plussat: The resort was very nice and close to everything. Clean, comfortable, and had an awesome shower. I would definitely stay there again.

Miinukset: Overall, great place!

Plussat: Friendly staff. Location.

Miinukset: The pools for the hotel are dated at best - Definitely needs some upgrade / attention

Plussat: Check in desk staff not pleasant and not helpful. A male.

Plussat: the room , and the lobby , the fire place, Christmas tree

Miinukset: in our package the breakfast was included, but the hotel say NO, we paid 100$$for 2 breakfast, if we know before the reservation, we went at other place……….this was a big desagrement for us...

Plussat: The Top shelf Bourbon selections on the menu at The Dancing Bears restaurant. The bathroom walk-in shower design. The lobby with fireplaces and seating areas were beautiful, inviting, and comfortable.

Plussat: Friendly staff, complimentary champagne at check in, delicious cookies and cider, nice lobby

Miinukset: Room without bedspreads, beds looked used, broken keurig

Plussat: The location was perfect. I could walk to most of my favorite spots. If I had any questions, they were answered or addressed right away.

Miinukset: No complaints.

Miinukset: Mold in our bathroom. Bed was not so good. I would have thought for the money it would be better

Plussat: Location was great

Plussat: Location atmosphere views comfort

Miinukset: Breakfast omelet at dancing bears was plain and pricy for taste

Plussat: Staff was great!

Plussat: I like the hotel location. It is very convenient and in the middle of everything. There are coffee shops, restaurants, stores and activities everywhere. The staff are nice and the room is very clean. I also like the old school feel of the elevator and how they play christmas songs :)

Miinukset: I didn't like the bed much. it's not very comfortable. The AC makes a lot of weird sounds. Other than that, everything else is okay. My family and I still had a great time.

Plussat: Location , hospitality, cleanliness

Plussat: Location and size of the room

Miinukset: The bed cover was dirty,It had yellow stains on it as well as what might have been makeup stains.

Plussat: Great location.

Plussat: The location was ideal. I liked the fact that they had so much to offer. It was also our anniversary and they made it extra special.

Miinukset: Parking was terrible. You had to plan accordingly if you wanted to leave so you would have parking.

Plussat: Helpfulness of the staff. Cleanliness of the rooms. Central location of the hotel.

Plussat: Our room was amazing! We were on the sixth floor and had a breathtaking view of the mountains and Mirror Lake. The staff was so nice and accommodating.

Plussat: location

Miinukset: needs more soundproofing

Plussat: Location was excellent. So nice to leave the car behind and go explore the shops and restaurants.

Miinukset: Carpets etc Could use some updating and the price is a little steep the rest is perfect

Plussat: location, ambiance

Miinukset: N/A

Plussat: Location and service

Plussat: Location was perfect.

Miinukset: Parking is tight. Our room had a porch, which wasn't in the best shape. Needed some TLC.