Lakeland hotellia

Plussat: The updated, contemporary style

Miinukset: The AC unit was very loud and would wake me up when it would turn on and off

Plussat: The breakfast was the best part and the rooms were up to dare

Plussat: The ease of the location.

Miinukset: Sandra Plummer the manager. She was extremely rude and passive aggressive. No professionalism at all nor a good representative for the company.

Plussat: Easy check in. The desk people were friendly and helpful. Liked the availability of a laundromat. Noise level was minimal

Miinukset: When I called the hotel to check on my reservation they stated I didn't have one and do not use anything from booking .com. I ended up paying full price for a room-this was in anticipation of hurricane Dorien.

Plussat: Close to I4 and restaurants. Very clean.

Miinukset: Nothing

Plussat: The studio rooms are great and the hotel is clean.

Miinukset: It have yet to see bacon in the breakfast selection.

Plussat: excellent breakfast, clean and easy

Plussat: 1- spacious, well equipped studio room with fridge, microwave, dish washer, stove. Everything super clean. Even detergent was present. 2- friendly staff, including front desk employee, cleaners, manager. 3- location near shopping center, restaurants.

Miinukset: No

Plussat: Good accommodations. Close to where we needed to be. Wonderful staff.

Miinukset: Arm chair in sitting area near tv.

Plussat: Clean

Miinukset: No microwave in my room. Front desk person didn't believe me and didn't make any provisions.

Plussat: Everything

Miinukset: There was nothing I didn't like

Plussat: Staff was very polite and helpful. The room was clean and well made.

Miinukset: Noises throughout the night, maybe plumbing or pipes.

Plussat: I took midnight flight to get in Orlando, and away early to arrive the hotel before check in time, the staff was so kind to let me check in and rest.

Plussat: The staff was very friendly

Miinukset: I was locked out of our room for 5 hours after a long 10 hour dance competition because the door key card did not work and management did not know enough on how to bypass the card to get us in. It took them 5 hours to get it open

Plussat: Staff was awesome

Plussat: The entire set up of the room was nice and comfortable.

Miinukset: Staff for the cafe had the TV's turned to propaganda and racist news station Fox News. Also the curtains were shear and wasn't sure if people could see inside.of my room. My lights stopped working so I wasn't able to see that good in the bathroom..i was later informed that there was a main switch.

Miinukset: When I booked the room it was for a two bedroom suite. when I got there they had given the room away. They gave us two separate queen rooms instead, which under normal circumstance would have been okay. BUT the reason I booked a two bedroom was because I was traveling with my parents and my father is ill and in a wheelchair and I needed to constantly be there to help them, this is why I booked this hotel so I could get the two bedroom suite so I was away from family and friends and further away from the wedding venue just so I could have this room. I was very upset when I checked in. They told me some people extended their stay and they could not kick them out. So why are you booking rooms that people need and can't have. The hotel and cleanliness was great but the situation was not good. very upset

Plussat: Large, well-furnished room

Plussat: The breakfast in the morning and coffee with french vanilla cream! And the social hour on the evenings. They should have it every week night- it really brings the people together- but maybe do light "finger foods" on Thursday and Friday-

Miinukset: They turn off that soda machine too early- they should leave that on at night - LOL It's in Lakeland and there's nothing to do in Lakeland - other than that it's very nice- clean, friendly staff for the most part.

Plussat: Everyone is so friendly. Our room was very comfortable and everything was in working order. Very clean place.

Miinukset: The only thing I would say I didn't like is that it states it has a heated pool and it was not heated. But that could have been because it was off season. Also breakfast could have been a little better if they had more staff to help.

Plussat: Room was terrific. Way more than expected

Plussat: Super clean throughout the whole place including common areas and room. Staff was super nice, helpful and friendly. Would absolutely stay again!!

Plussat: I love the room. One of the best hotel I ever stayed before.

Plussat: Very comfortable

Miinukset: $50 pet fee

Plussat: New facility

Plussat: Staff were very friendly

Miinukset: No

Plussat: Nearness to our event.

Miinukset: Need more sound proofing. The noise level in the halls, carried into the rooms. Pool is very small for number of rooms.

Plussat: Cleanliness, bed comfort and excellent breakfast included in rate

Miinukset: All was good

Plussat: Comfortable and clean with plenty of room. Stayed in king evolution room. Everything we needed was right here.

Plussat: The room was crisp and clean. Furniture updated and spacious. Bathroom was spacious and clean with newer motif. Pool clean and hotel provided pool towels and comfortable lounge chairs.

Miinukset: I think the bar should open a bit earlier around 4. Three clients waiting at bar to open on Sunday night Aug 2017.

Plussat: The breakfast was excellent. Lots of healthy choices and the wait-staff was excellent!

Miinukset: Nothing.

Plussat: Arrived late, left early,would of loved to stay longer,very convenient and enjoyable atmosphere of Lakeland

Miinukset: A couple extra towels would have been good, my fault for not asking

Plussat: Great location, short drive to food and shopping. Hotel very clean and well cared for. Very pleasant staff.

Miinukset: Extra charge for breakfast, which I thought was high, $11.99 per person.

Plussat: I would have given 4 stars but the beds weren’t very comfortable for me. Otherwise, great place to stay.

Miinukset: Uncomfortable beds.

Plussat: Exceptionally clean. Food in restaurant was superb and staff was very friendly and helpful

Plussat: Breakfast was good. A little pricey if not included in your room rate.

Miinukset: There wasn't really anything I didn't like. I have stayed at this location several times and have been satisfied.

Plussat: Close by

Miinukset: Na

Plussat: Room and bathroom was very clean

Plussat: Great location.. many restaurants and bars within walking distance. The front desk staff were very friendly with awesome customer service. Will definitely stay here whenever in Lakeland!

Plussat: Second time I’ve stayed here. Very nice facility and friendly staff. Rooms were clean and comfortable.

Plussat: The location is fantastic with the hotel sitting in Lakeside Village and then just a short distance to Lakeland's beautiful downtown.

Miinukset: No!

Miinukset: Priced solely on location. Very small rooms. The room smelled like they emptied a bottle of lysol air spray in it. The sheets were extremely itchy. Both me and my daughter couldn't sleep we were so itchy. Breakfast is served between 6-10. We went down at 8:30 and everything was empty. Nobody was refilling anything. Ended up having to go buy breakfast somewhere else. I've stayed at many hotels and havent experienced this. Wouldn't stay at a Hampton Inn again.

Plussat: Located near several good restaurants and shops.

Miinukset: Bed was horrible; pillows were worse; lighting very poor; only one chair; no fridge; hallways icy cold. Breakfast mediocre; I would not stay here again.

Plussat: The staff, especially Matt, made this trip wonderful.

Plussat: Love the mall!

Plussat: Nice location, movies restaurants etc.

Miinukset: It was noisy due to music from next door nightclub. But they changed our room. No sleep first nigt. I also hate those damn deveux (duvay) they either make you too hot or you push them down and freeze. Also they are short sheeted and you can't pull them up enough. Hampton should get rid of them and I would stay more.

Plussat: COnvenience

Miinukset: A little too noisy from the tavern across the street.

Plussat: Location

Plussat: Close to great shopping and restaurants, literally they are outside your front door and within walking distance!

Miinukset: No shuttle to local areas such as the college (Florida Southern College) since we were there for a college visit and I am sure there are other families who are out of town and visit that school

Plussat: service!

Miinukset: no.

Plussat: The bed was comfortable

Plussat: The location was perfect - top floor with a balcony overlooking the water and the bridge. I loved the indoor heated pool and the hot but not scalding hot tub. It was open until 11pm so there was plenty of time to use it. The room was very comfortable and well thought out. There was even a laundry basket. The breakfast had eggs and fresh fruit and a newspaper.. We had a great stay!

Miinukset: Everyth8ng was excellent.

Plussat: Nearby resturants

Plussat: It was quiet, clean, and friendly.

Miinukset: No.

Plussat: clean, friendly staff, great breakfast options

Plussat: street location quiet, hbo

Miinukset: female staff over phone was rude and very short,I waited several minutes before female staff came to the front and I specifically asked for quiet locations, instead she put me with couple with several boys next door and kept hearing bang noises

Plussat: Great location and wonderful staff.

Miinukset: Compared to our last stay at a Holiday Inn Express, the breakfast was definitely subpar.

Plussat: Most complete breakfast of any hotel have stayed in! Something for every diet, which was much appreciated.

Plussat: Breakfast was good , every person serving breakfast was very nice . The check-in staff was great quick ! House cleaning was great . The heated pool was wonderful after a long drive !

Miinukset: Nothing

Plussat: Nothing. Room was very dirty , hair all over bed and bathroom. Told front desk and told manager would call me.

Miinukset: Everything! Bad experience!

Plussat: Price decent is

Miinukset: Room has musty smell. A very humid feel and windows do not open to rid of the smell.

Plussat: Staff was very friendly and accommodating. The rooms were spacesh and clean.

Miinukset: Free breakfast wasn't available... Which would have been fine. but the Bistro options were not good either. The items we received, a breakfast sandwich and avocado toast were both disgusting and we were told there were no refunds.

Miinukset: The AC didn't get that cold. I have a hard time sleeping if it's not cold. I had to sleep on top of all the sheets and blankets. Also, there was a $20 charge that isn't mine that I will have to call about.

Plussat: We were in town for a birthday celebration, hotel was in walking distance of where the party was held so location was perfect.

Miinukset: Everything was great, wouldn't change anything.

Plussat: Room was very close to parking lot. Very convenient for us. Bathroom nice and large.

Miinukset: The price was extremely inflated due to airshow. Staying there again in 3 weeks and price is half of what we paid this stay.

Plussat: Clean. Friendly. Easy registration.

Miinukset: Chose this hotel because of bistro and wanted to watch Superbowl on TV grab supper and have a drink. TV wasn't working so was sent to another restaurant to watch game. We would have stayed somewhere else.

Plussat: Aesthetically pretty. The rooms, lobby and even the hallways are pleasant to look at.

Miinukset: Comfort

Plussat: NA

Miinukset: Had to change rooms as room smelled like cat. New room was great

Plussat: Convenient. Loved the young guy, at front desk - Aja (Taz on receipt), friendly and made us feel very welcome.

Miinukset: Everything was good.

Plussat: The location: good Th value: good The amenities: good The staff: excellent

Plussat: Location

Miinukset: Did not get room as reserved!

Plussat: All around it was exceptional.

Miinukset: I can't think of an issue that there was one.

Plussat: The location, and character were good with easy access to downtown dinning and events

Miinukset: The sound proffness is poor and it was under renovation outside so even on the 9th floor it was noisy, as well as it is located in close proximity to a train station that runs in the middle of the night.

Plussat: I loved sitting in the lobby area near the continental breakfast area and having coffee. Just an all around nice experience at the Terrace Hotel?

Miinukset: I would have appreciated having a ramp closer to the front entrance for loading and unloading the car and for anyone with issues with stairs.

Plussat: I booked a night for my hsbandand me, downtown Lakeland was having date night. I thought it would be fun to get away. From the young man outside to the long girl at the desk everyone was great. We had dinner with you and the food was really good

Plussat: Everything...easy ,tasty,c lean and stylish.

Miinukset: Nothing.

Plussat: Wonderful location, wonderful stuff and restaurant. The hotel really has a spirit of and old beauty. Very good value for the price; nostalgia when you read the book about historical hotels, that is in the night table.

Miinukset: Bathroom floor is a bit outdated (cracked tiles) but it does not at all diminish the overall very pleasant stay

Plussat: Location

Miinukset: Front desk staff was rude. Shower had hairs in it. Also water temp is either ice cold or scalding hot.

Plussat: Staff tremendously helpful and friendly. We had both dinner and breakfast with at the hotel. The food was outstanding! Everyone raved about how delicious everything was. Little perks like the complimentary pastries and coffee in the lobby as well as other little touches make this hotel an excellent value for the price.

Miinukset: Rooms are a little worn but comfortable nonetheless.

Plussat: The staff was excellent and very friendly... And the location doesn't get any better... Walking distance to everything

Miinukset: Just needs to be updated but I think that process was already under way

Plussat: This is an old quaint hotel. Our was comfortable and quiet and the staff was courteous. We like that this hotel is midway between the East and West coast. As we were traveling from one to the other. This also gave time to meet with friends.

Miinukset: Breakfast could have more options

Miinukset: There was a bug that fell in my husbands lap while laying on the bed and U saw ants crawling in the bathroom. Our neighbors woke us at 2:00 a.m playing loud music . It took 2 calls to management to get it turned down.( not until3/30!)

Plussat: Room was clean, breakfast was good. Beds were comfortable. Good location.

Plussat: Nice and clean, updated building, shows pride of ownership. Nice continental breakfast.

Plussat: Location

Miinukset: The room had a musty smell.

Plussat: Nothing they were rude, one of the 1st things I saw after checking in was a roach inside the information book. The water was turned off the morning I checked out because of an issue with the pipes & they

Plussat: Price

Miinukset: Room smelled a tiny bit funky and was pretty warm when I checked in. Though neither wasn't quickly remediale.

Plussat: the staff were very nice to us the room was always kept clean the check in and check out was both done in a timely manner

Miinukset: the only problem we had was we had a room on the bottom floor the other guest in the room on the top floor above our room was always moving things around like furniture and dropping cigarette ashes over the balcony and they fell on our back patio

Plussat: Friendly staff, clean comfortable room. Affordable. Easy access to freeway, shopping,and dining.

Miinukset: Not enough electric outlets for all the items I needed to charge. Honestly no hotel is able to accommodate, so I Bring a power strip.

Plussat: front desk lady was very nice. bed was comfortable

Miinukset: the air unit in the room barely put out any cool air so it was stifling. also the bathroom had no working vent so much vapor.

Plussat: Very clean and convenient to all the stores and the staff was friendly

Plussat: Room was clean & comfortable.

Miinukset: There really wasn’t a breakfast...There were pancakes, cold cereal, bagels & instant oatmeal. There wasn’t any toast, peanut butter, hard boiled eggs, yogurt.

Plussat: Location

Miinukset: No fitness center

Plussat: It was amazing big bed and super clean I would definitely stay again and it was Close to my family home

Plussat: Nice room

Miinukset: The cable had hardly any channels and guide

Plussat: Melinda Bullock, the general manager was extremely helpful along with her assistant Manu and Katrina. All of them went way above the norm of just cheerfully doing their job. We were there doing family business that turned ugly. The staff was extremely helpful with the computer, copier, and directions. There were other people staying there long term because of tornadoes. They described everyone at the motel as being friends and neighbors helping out in a time of need. Although this was not our case, the staff at the comfort inn were very understanding and very consoling but professional. I can’t tell you how much my wife and I appreciated them. You are very lucky to have them representing the comfort inn system.

Plussat: Great breakfast

Plussat: Breakfast

Miinukset: Noisy

Plussat: Spacious rooms and easily accessible to the Lakeland downtown area

Plussat: The location to the convention It's practically attached

Plussat: Room size was great! Has a living room type area with a sofa that is great for hanging out. Wonderful complimentary breakfast.

Plussat: Beautiful!!!

Plussat: Overall staff was great. Breakfast options were very good.

Miinukset: There was an issue with the staff & a food order from the bar that was very significant. We received a refund for the dinner. Ideally it would have been better if the issue had not occurred.

Plussat: Staff really helpful and kind. Location perfect for our purpose

Miinukset: Humidity in the facility and the room. Poor options at breakfast

Plussat: Great staff

Plussat: We were there for the Dance Competition, instead of arriving early at the 6am, gave the girls a chance to sleep in a little and walk over when they were ready. Able to walk back to room during lunch breaks and relax a little.

Miinukset: Well, all of the breakfast food had been eaten by the old folks baseball/ softball team and staff was preparing more food but the girls did not have time to eat before competition started.

Plussat: Great breakfast, great location

Plussat: Ajaa asiansa yhden yln yöpymisessä. Ruokaa sai ympäri vuorokauden. Pärjää pyörätuolin kanss. Ok stay one night. And can use with wheelchair.

Miinukset: Hampurilanen oli kuumennettu huonosti sain ripulin.

Plussat: Arrived early in evening,staff made excellent recommendations for dinning in town, house keeping supervisor. Road in elevator with me, and was very pleasant

Miinukset: Nothing

Plussat: Clean staff friendly kind.

Miinukset: Nothing near by..clea

Plussat: 1.The staff was friendly and warm 2. The room was nice and clean 3. Room was spacious 4. The bed was comfortable 5. Breakfast was good.

Miinukset: Window blinds didn’t close all the way

Plussat: Location! Super close to restaurants but not located on a busy road. The room was also very clean. We will definitely stay here again.

Miinukset: I absolutely hate staying at a hotel that does not separate the guest from the people that show up for events such as a conferences. I was at the pool with my children and two random men came out to the pool just to smoke.

Plussat: Room, staff and amenities were great.

Miinukset: The only complaint that I have is that the floor was dirty. I usually wear shoes at all times but I forgot my house shoes so I had to walk barefoot. Walking one time across the room my feet were dirty, made sure to keep socks on after that.

Plussat: This hotel is great for the price. The staff were all extremely pleasant, the room was very clean and comfortable.

Plussat: Friendly staff.

Plussat: Big clean rooms, friendly staff.

Plussat: It was clean, good wifi, no bugs, decent food and staff worked hard to keep things nice. The location is near food, highway halfway between tampa and orlando.

Miinukset: The tv channels were all wonkey, no hbo. Some of the update rooms they have tried to incorporate a universal one switch power button but that is more awkward than anything. Bed was a little firm but no sagging or noise from the halls.

Plussat: The new floors fixed the musty smell of the past.

Miinukset: The new floors are loud. Could hear the people in the room above walking and rolling in the desk chair very clearly. Could hear the staff talking as I was not far from the front desk area.

Plussat: The rooms were very large and clean! The breakfast was wonderful and so were the staff attending.

Miinukset: Musty smell in the hallway

Plussat: The staff and the cleanliness is great!

Plussat: It was a great location for family to all stay together. Kids loved the pool! I like that there is a fridge, coffee maker and microwave in the room. That's a big plus!

Miinukset: The bathroom linens should be replaced. They were a bit worn out.

Miinukset: WiFi/cell service inside rooms horrible

Plussat: Clean and food for breakfast. Felt safe .

Miinukset: Not enough towels or pillows or blankets in room . Frig not cold enough.

Plussat: Close to the Lakeland center. Overall pretty clean. breakfast opened early

Miinukset: Yes, my reservation was not correct on their end. Instead of a 2 double bed room I had to take a king bed room. Had to pay the same price when I thought they should have discounted me for their mistake.

Plussat: Cable

Miinukset: Hot breakfast was very inadequate when compared to other hotels with a similar rating.

Plussat: Staff

Miinukset: No

Miinukset: Thought we were getting a king and it turned out to be a double bed

Plussat: The room was kept very clean. We were there for a few days and housekeeping did a great job of tidying up while we were gone and making sure we had fresh towels.

Miinukset: The elevator made a very rough stop on the 3rd floor. Apparently this was the only floor it did it on and it was only going up. It made my daughter very uneasy. It was just a very sudden stop and very loud.

Miinukset: Wish that there was an exercise room.

Miinukset: The hallway carpeting was dirty and smelly. It was in desperate need of cleaning. The room was musty smelling and the bathroom floor was dirty. The shampoo bottle that was provided by housekeeping and folded into washcloth was half empty with residue on the outside. The coffee pot in the room had hair in the water reservoir. For $155 a night I at least expected it to be clean. The only reason we stayed was because other hotels were all booked and it was 11:30 at night. We didn't even attempt the free breakfast in the lobby as we couldn't see the condition of the food prep area. One of the worst hotels I've ever stayed in..

Plussat: Safe, clean, quiet.

Miinukset: Tiny breakfast room crammed with people. People always smoking by the front door. Lobby felt like an airport. Cars parked badly taking up 2 parking spaces. Good for 1 night only.

Plussat: Leaving.

Miinukset: The front desk staff gave very little information. The room was not clean. Bathroom smelled like urine and room was very dusty. Shower made noises. Because the hotel takes dogs, there was barking all night. Also the walls are so thin I could hear every door open and close all night.

Plussat: Staff was very nice.

Miinukset: It was clean, but in need of cosmetic updates. Paint was peeling on walls. Towel rods fell off wall. Carpet was stained.very dated.

Plussat: Reasonable room rate, great location, pleasant staff

Plussat: Didn’t eat it

Miinukset: No bed bugs.. got bit all up

Plussat: The location was great.

Miinukset: The check-in was 45 minutes long. The person checking me into the room tried to charge me again for a prepaid room. I was placed in a room that previously had pets, a smell of urine by the head of the bed. Several things in the room not working well.

Miinukset: The window was open upon entering the room and would not close, a major security issue. The TV would not connect when I expressed my concern with the front counter I was asked if I wanted a new remote. NO, now I want a new room The staff never apologized

Plussat: Very friendly respectful, knowledgeable staff. Great accommodations at an affordable price!

Miinukset: Internet connection spotty

Plussat: Clean, safe environment. Staff were nice to a degree. Manager not very understanding considering the situation with their water and plumbing problems.

Miinukset: No hot water for my entire stay and not warned ahead of time. Should've been told earlier so I could book elsewhere or given discount!! Moved me twice due to major plumbing repairs. I asked for help with moving all my stuff, manager not helpful at all!

Plussat: The service there at the front desk is excellent. Workers are amazing!

Miinukset: The bed was hard and uncomfortable.

Plussat: location was great!

Miinukset: Accommodation was canceled by hotel, however have no received info and offered price by guy on front desk was higher than promissed. I can not to recommend.

Plussat: The location was perfect, easy access to the interstate. The room was very comfortable & very clean. The setup was nice too.

Miinukset: There were just a few issues. I had a faulty, loud, refrigerator and my air conditioner in my room started to smell as if it were burning or maybe it was an electrical issue. I had to be moved to a new room because maintenance wasn't available. The room walls were thin & you can hear everything from the adjacent room.

Plussat: Breakfast was good.

Miinukset: There was a pancake machine that was okay, there was always a line.

Miinukset: You all should offer points to get free stays at the motels

Plussat: very convenant to everything

Miinukset: the pool was not reopened the day after the rain couldn't enjoy it.

Plussat: Convenient location and accommodating staff.

Miinukset: I use a desk. Very bad location for the desk.

Plussat: The room was spacious as well as the bathroom, the beds were comfy, the choices on the tv channels were great.

Miinukset: Not enough parking spaces, the 2nd elevator by the room was broken, need extra help at check in.

Plussat: Location was good. Friendly staff.

Miinukset: Very dirty, mold on the windows, bad smell on the bed, humid. The bathroom was outdated and not so clean.

Plussat: Location for my needs

Miinukset: Bugs in the Bathroom.

Plussat: Quite, comfortable, clean rooms!!

Miinukset: The breakfast was mostly starchy foods.

Plussat: The staff went above and beyond!

Miinukset: No

Plussat: Nothing

Miinukset: Run down facility, purely just a warm cot and a meal 2 of the three elevators were not functioning Musty Smell in sheets and room Bath tub had a dirt ring near the drain I stayed one of my two nights and checked out the next morning.

Plussat: Location.

Miinukset: Bathroom floor was dirty, had little bug at the sink looked like the bathroom hadn't been cleaned

Plussat: Well situated, great staff and large rooms with great amenities.

Miinukset: The hotel was a bit worn and could use removal of stains in hallway carpet and on wall of elevator. Also, pool is in the shade ALL day. If I have known, I would not have booked this hotel.

Miinukset: We were in town for the night and I guess there was a dog show going on the next day. We were on a floor with several dogs in rooms near us and their owners did went out for the night and the dogs just kept barking non stop. There were no other rooms available and the guy at the desk said he was trying to call the owners. La Quinta really needs to change their pet policy. I’ll never stay at one again if I have other options. They have me a discount on the room which was nice but overall it was a bad experience

Plussat: So many options to eat nearby, target

Miinukset: The sofa bed was VERY uncomfortable. Needs updating. Also bathrooms need to be updated

Plussat: Big room and bathroom

Miinukset: Location difficult...outside not clean...group of guests partying in the parking lot

Plussat: The Staff was very friendly

Plussat: Breakfast great. Staff wonderful.

Miinukset: No hot water. Rude staff. Everything was dirty

Plussat: Where is my room

Plussat: I loved the spacious room, location and the staff is great.

Miinukset: No

Miinukset: Rom was dirty, small and looked very used

Plussat: location

Miinukset: The phone system wasn't working, the bed was hard and the gym was tiny and we couldn't get because the keys didn't work!

Plussat: The front desk staff Saturday evening when we checked in and all day Sunday could not have been nicer.

Miinukset: The shower in our room when turned the dial hot really didn’t generate what we considered hot water. My wife likes to take a bath and that was impossible because the tub drain would not work properly. We stayed for two nights and our room was not cleaned after our first overnight stay. The maid had not stepped in at all. Beds not made dirty linen and wastepaper baskets needed to be emptied. We had booked a king size bed room and none was available at check-in. We had to settle for two double beds instead.

Plussat: The breakfast was great the pool felt good

Miinukset: The bed was way too soft for my liking and some of the linen was dirty

Miinukset: They give me a room that has been not cleaned.

Plussat: Location was ok for our trip. The food was the usual for breakfast bars.

Miinukset: The place was DIRTY. There was mold on the outside and the breakfast area chairs were filthy. I was afraid to sit down because I had white pants on. The elevator, halls, and walls were also dirty. Finally, I was able to stay in the third room they showed us. There was a terrible odor in the first two and only a musty odor in the third. There were cigarette ashes on one of the window sills. Rust was abundant on the air conditioner and ceiling vents. The mattresses desperately need to be replaced.

Miinukset: no regular coffee in the room, only decaf over priced

Miinukset: They only charged me in cash and refused to give me an invoice. The room was not clean. I’m never returning again.