Lakeland hotellia

Plussat: The updated, contemporary style

Miinukset: The AC unit was very loud and would wake me up when it would turn on and off

Plussat: The bed was comfortable. They allowed a late checkout.

Miinukset: The room was small. It was too small for 3 people. The breakfast was not good.

Plussat: The breakfast was the best part and the rooms were up to dare

Plussat: The ease of the location.

Miinukset: Sandra Plummer the manager. She was extremely rude and passive aggressive. No professionalism at all nor a good representative for the company.

Plussat: Easy check in. The desk people were friendly and helpful. Liked the availability of a laundromat. Noise level was minimal

Miinukset: When I called the hotel to check on my reservation they stated I didn't have one and do not use anything from booking .com. I ended up paying full price for a room-this was in anticipation of hurricane Dorien.

Plussat: Close to I4 and restaurants. Very clean.

Miinukset: Nothing

Plussat: Large room, and comfy beds. New facility and only 1 1/2 years old. Right by small airport. Nice front desk attendant, Amy. Not much near by in terms of restaurants, but within 10 minutes there are many options. Plan to return.

Plussat: Property

Miinukset: Reserved 2 different rooms at 2 different prices however got two identical rooms not happy with that at all...i would hope in the future u would give me what i reserved or not charge me 2 different prices and i feel i should be refunded the difference of the higher room rate as im not sure i will not be using ur company again

Plussat: This property was very clean, the staff was very nice and accommodating,

Miinukset: There was a wild party going on in one of the rooms adjacent to ours late Saturday night early Sunday morning. Lots of screaming and banging on walls. Definitely not conducive to having a restful night.

Plussat: Very clean and the beds were very comfortable!! Travel with a dog and it was perfect - reasonable pet fee and walking area for her!

Miinukset: Nothing

Plussat: Everything

Miinukset: Na

Plussat: 1. Staff was quite friendly and efficient 2. Property was attractive and welcoming 3. Spacious and clean room 4. Comfortable bed 5. Nice television 6. Various and tasty breakfast options

Miinukset: Nothing worthy of mention

Plussat: The breakfast in the morning and coffee with french vanilla cream! And the social hour on the evenings. They should have it every week night- it really brings the people together- but maybe do light "finger foods" on Thursday and Friday-

Miinukset: They turn off that soda machine too early- they should leave that on at night - LOL It's in Lakeland and there's nothing to do in Lakeland - other than that it's very nice- clean, friendly staff for the most part.

Plussat: Room was terrific. Way more than expected

Plussat: I love the room. One of the best hotel I ever stayed before.

Plussat: New facility

Plussat: Great location and amazingly comfortable rooms.

Miinukset: I had to spend two nights there due to having dental surgery in Lakeland. The staff was extremely accommodating as well as the facility was very clean and made my visit as pleasant as it could be

Plussat: Location and accommodations.

Miinukset: Parking was difficult one night NO SPACES avaioable on a Saturday night. Concerned with safety and vandalism theft for vehicle.

Plussat: Very good breakfast, clean.

Plussat: Staff were very friendly

Miinukset: No

Plussat: Nearness to our event.

Miinukset: Need more sound proofing. The noise level in the halls, carried into the rooms. Pool is very small for number of rooms.

Plussat: It was in close proximity to where we needed to be.

Miinukset: No

Miinukset: I thought breakfast was free, but it was not! One price no matter what you ate! Very disappointed. No other restaurants were really close.

Plussat: Location was very convenient for customer visits in area as well as visiting exercise gym.

Plussat: The room was crisp and clean. Furniture updated and spacious. Bathroom was spacious and clean with newer motif. Pool clean and hotel provided pool towels and comfortable lounge chairs.

Miinukset: I think the bar should open a bit earlier around 4. Three clients waiting at bar to open on Sunday night Aug 2017.

Plussat: Nicely maintained property

Miinukset: Access into building has small doorways to parking lot which are difficult to maneuver with luggage.

Plussat: Extremely clean, every staff member went out of their way to address our needs One of our best experiences ever

Miinukset: Nothing

Plussat: The staff was outstanding. Very clean and comfortable hotel.

Miinukset: Had to travel a bit to find a resturant outside the facilities.

Plussat: Staff was very friendly and accommodating. The rooms were spacesh and clean.

Miinukset: Free breakfast wasn't available... Which would have been fine. but the Bistro options were not good either. The items we received, a breakfast sandwich and avocado toast were both disgusting and we were told there were no refunds.

Miinukset: The AC didn't get that cold. I have a hard time sleeping if it's not cold. I had to sleep on top of all the sheets and blankets. Also, there was a $20 charge that isn't mine that I will have to call about.

Plussat: We were in town for a birthday celebration, hotel was in walking distance of where the party was held so location was perfect.

Miinukset: Everything was great, wouldn't change anything.

Plussat: Room was very close to parking lot. Very convenient for us. Bathroom nice and large.

Miinukset: The price was extremely inflated due to airshow. Staying there again in 3 weeks and price is half of what we paid this stay.

Plussat: There was nothing complimentary at this hotel. We paid $225 for nothing but room. Pool area was dirty. No towels. When we checked in there was a sign on desk that said be back in 5 minutes. 15 minutes later someone appears. Will never stay with this chain hotel

Plussat: NA

Miinukset: Had to change rooms as room smelled like cat. New room was great

Plussat: Convenient. Loved the young guy, at front desk - Aja (Taz on receipt), friendly and made us feel very welcome.

Miinukset: Everything was good.

Plussat: The location: good Th value: good The amenities: good The staff: excellent

Plussat: The studio rooms are great and the hotel is clean.

Miinukset: It have yet to see bacon in the breakfast selection.

Plussat: excellent breakfast, clean and easy

Plussat: 1- spacious, well equipped studio room with fridge, microwave, dish washer, stove. Everything super clean. Even detergent was present. 2- friendly staff, including front desk employee, cleaners, manager. 3- location near shopping center, restaurants.

Miinukset: No

Plussat: Good accommodations. Close to where we needed to be. Wonderful staff.

Miinukset: Arm chair in sitting area near tv.

Plussat: Clean

Miinukset: No microwave in my room. Front desk person didn't believe me and didn't make any provisions.

Plussat: Everything

Miinukset: There was nothing I didn't like

Plussat: Staff was very polite and helpful. The room was clean and well made.

Miinukset: Noises throughout the night, maybe plumbing or pipes.

Plussat: I took midnight flight to get in Orlando, and away early to arrive the hotel before check in time, the staff was so kind to let me check in and rest.

Plussat: Room and bathroom was very clean

Plussat: Breakfast was very good . Good variety . The property is in really good shape well maintained.

Miinukset: Everything was very good.

Plussat: The bed was extremely comfortable, breakfast had fresh fruit and there was coffee all day!

Miinukset: The pastries at breakfast were pretty bland

Plussat: Great location.. many restaurants and bars within walking distance. The front desk staff were very friendly with awesome customer service. Will definitely stay here whenever in Lakeland!

Plussat: The location is fantastic with the hotel sitting in Lakeside Village and then just a short distance to Lakeland's beautiful downtown.

Miinukset: No!

Plussat: Relaxing very quiet breakfast was great

Miinukset: n/a

Plussat: Cleanliness

Miinukset: There was nothing that I didn’t.

Miinukset: Priced solely on location. Very small rooms. The room smelled like they emptied a bottle of lysol air spray in it. The sheets were extremely itchy. Both me and my daughter couldn't sleep we were so itchy. Breakfast is served between 6-10. We went down at 8:30 and everything was empty. Nobody was refilling anything. Ended up having to go buy breakfast somewhere else. I've stayed at many hotels and havent experienced this. Wouldn't stay at a Hampton Inn again.

Plussat: Located near several good restaurants and shops.

Miinukset: Bed was horrible; pillows were worse; lighting very poor; only one chair; no fridge; hallways icy cold. Breakfast mediocre; I would not stay here again.

Plussat: The staff, especially Matt, made this trip wonderful.

Plussat: COnvenience

Miinukset: A little too noisy from the tavern across the street.

Plussat: Location

Plussat: Location.

Miinukset: Paid for "breakfast included" which turned out to be a sorry continental breakfast.....

Plussat: The location! We were half a mile away from the wedding reception. We got free breakfast for the inconvenience.

Miinukset: The suite was not very clean(stains all over carpet); we had to wait for the iron for an hour( we had somewhere to go...WEDDING). The sofa was broken, which pushed the sleep time for my toddler waaaay past the regular time. Very bad experience. Got free breakfast for the inconvenience—not enough on my opinion.

Plussat: It was a nice historical hotel

Miinukset: The a/c in our room did not cool the room- so we did not sleep well . When I told the front desk in the morning I was told “ thanks for letting us know”. The breakfast is a fruit bowl, coffee and sweet rolls served in the lobby by the eleva

Plussat: Brenda at the front desk immediately welcomed us and made us feel very special. Due to some unforeseen incident, we needed a place to stay quickly. When I made her aware that it was my boyfriends 50th birthday, she gave us a free drink and breakfast coupon. Shelby the bartender and server also was a delight. Very friendly and served incredible mojitos! Breakfast the next morning was perfect and served by Savannah who made sure we felt so special as well. The entire staff could not have been more welcoming and we will return! Place was clean and worth the money.

Miinukset: Nothing could have been better.

Plussat: Location

Miinukset: Front desk staff was rude. Shower had hairs in it. Also water temp is either ice cold or scalding hot.

Plussat: Simply beautiful!

Miinukset: I loved everything.

Plussat: Great, beautiful hotel and perfect location!

Miinukset: We reserved a double capacity room through booking.com weeks in advance and then were given one bed for 3 people. I called lobby but was told they were booked so they gave us a roll out bed. They said booking shouldn’t have offered double- bed room. It was tough to fit it in room and mattress was loud every time my son moved. They offered us free breakfast which was nice but my other(college) son had a meet in town early so we had to eat very early (6:30)to use coupon. I’m not sure who’s responsible for mix up but a partial refund would’ve been better in my opinion. We do love the hotel and staff was friendly.

Plussat: Location

Miinukset: Worn out rooms

Plussat: Historic nature and architectural elements

Miinukset: Breakfast could have more options

Plussat: location

Miinukset: The carpet was really durty.

Miinukset: housekeeper. Room was clean thanks .

Plussat: Room size was great! Has a living room type area with a sofa that is great for hanging out. Wonderful complimentary breakfast.

Plussat: Great staff

Plussat: The room

Miinukset: Yes the staff in the day. They also charged my card twice for one stay and then even charged it for the next night when I didn't even stay I was already going home

Plussat: location was great as we had business at the adjacent convention center.

Miinukset: bathroom sink area open to bed so if someone needed to get ready early those that were still sleeping were exposed to light and noise. Toilet/shower area very small. I'm 6'2" and 300 lb and it was difficult to maneuver.

Plussat: clean

Plussat: the breakfast selection was very nice all food was hot and all fruit was nice and chilled everything about was breakfast was superb and great selection of more than a few things to pic form.

Miinukset: house cleaning stunk I was there 5 nights the first two okay and then went downhill did not clean ice bucket or empty water in bucket left dirty coffee cups in room and dirty glasses . did not even put wash clothes in room on last night there and did not vacuum the room only once . if this is there regular housekeeping then Hyatt can take a hike

Plussat: Front desk, dining room, and housekeeping staff were exceptional. Friendly, professional, customer focused, and efficient! We have an FSC fraternity reunion every October in Lakeland. We will be back. Have sales call me June 2020 so we can get everyone over to the Hyatt from the Hampton. Thanks!

Miinukset: Cannot honestly think of anything.

Plussat: Near the wedding venue.

Miinukset: The breakfast room and lobby was very crowded during breakfast.

Plussat: Ajaa asiansa yhden yln yöpymisessä. Ruokaa sai ympäri vuorokauden. Pärjää pyörätuolin kanss. Ok stay one night. And can use with wheelchair.

Miinukset: Hampurilanen oli kuumennettu huonosti sain ripulin.

Plussat: Location was OK for my work.

Miinukset: The bed was the most uncomfortable i have slept in for some time, definitely not worth the money the Hyatt charges.

Plussat: How the customer service helped us with getting a better room

Miinukset: The atmosphere was spot on

Miinukset: One of the beds sheets and pillow cases appeared to have not been cleaned. Smelled of perspiration.

Plussat: Everything was great staff was very nice and professional everything was clean and breakfast was amazing will definitely stay again

Plussat: service!

Miinukset: no.

Plussat: Everything was clean and the beds were amazing. The staff was very friendly

Plussat: Everything was amazing EXCEPT THE WIFI OR I GUESS MY ROOM LOCATION.... I couldn’t get a signal to save my life ughh

Miinukset: WIFI

Plussat: Staff,room, price

Miinukset: Nothing

Plussat: Nearby resturants

Miinukset: My AC didn’t work the greatest. I had to lower it down to 64 to cool my room. It wasn’t until almost 430 am when I woke up because I was cold that room that it was finally working. Unfortunately the entire hotel was booked to capacity so we couldn’t switch rooms either and there was no maintenance staff on site. Keep in mind we had the AC down to 68 for two hours without the room cooling in the first place before I finally called the front desk.

Plussat: My wife and I were very pleased with the overall cleanliness of the hotel and the room as well as the 'newness' of all amenities.

Miinukset: Lakeland has some pretty sketchy inhabitants, but the hotel is perfect.

Plussat: street location quiet, hbo

Miinukset: female staff over phone was rude and very short,I waited several minutes before female staff came to the front and I specifically asked for quiet locations, instead she put me with couple with several boys next door and kept hearing bang noises

Plussat: The staff was very nice and helpful in answering any questions that I had. It was also very close to restaurants and other food options.

Plussat: Convenient location

Miinukset: The entire hotel was hot. The air in the room was not working properly.

Plussat: Really clean, A/C was cold, people were friendly, breakfast was breakfast! Enjoyed our one night stay for a job interview in the early morning.

Plussat: The sausage was not cooked properly. Eggs were runny.

Miinukset: The people at the front desk should greet all guest coming through the door. Also, the front have a delay opening. When you have luggage and walking up to the door. It should open immediately.

Plussat: Customer service and cleanliness

Miinukset: Noise from outside, car passing by

Miinukset: No fitness center

Plussat: Breakfast was good. great location.

Miinukset: The only problem I had. The mattress was to firm for me.

Plussat: Nice room

Miinukset: The cable had hardly any channels and guide

Plussat: It was located near many Resturant’s and stores.

Miinukset: The traffic near by at intersection was rough.

Plussat: All good. Great service, good location.

Plussat: The room was clean and comfortable. Good location with good places around to eat.

Plussat: Staff is super friendly. Room size and setup was very comfortable for a long stay.

Miinukset: There wasn't sausage available at breakfast on Monday, Tuesday as Wednesday and laundry facilities need updated.

Plussat: Mattress needs to be replaced it is worn

Miinukset: Noisy at night need new matress

Plussat: Comfy beds.

Miinukset: I found cheaper places but I like to stay at the days inn.

Plussat: Location! Super close to restaurants but not located on a busy road. The room was also very clean. We will definitely stay here again.

Miinukset: I absolutely hate staying at a hotel that does not separate the guest from the people that show up for events such as a conferences. I was at the pool with my children and two random men came out to the pool just to smoke.

Plussat: This hotel is great for the price. The staff were all extremely pleasant, the room was very clean and comfortable.

Plussat: Front desk and housekeeping staff.great hot water and water pressure in bathroom.property is quiet and location is great.appelbees bar and grill is next door. 24hr 7/11 across the street

Miinukset: Nothing

Plussat: Friendly staff.

Plussat: Friendly staff, fair price

Miinukset: Everything was adequate (except for no shower curtain). The breakfast was decent but not as great as the reviews suggested.

Plussat: The staff and the cleanliness is great!

Plussat: It was a great location for family to all stay together. Kids loved the pool! I like that there is a fridge, coffee maker and microwave in the room. That's a big plus!

Miinukset: The bathroom linens should be replaced. They were a bit worn out.

Plussat: Like it all

Miinukset: All ws great

Plussat: Location

Miinukset: The room had a musty smell.

Plussat: Nothing they were rude, one of the 1st things I saw after checking in was a roach inside the information book. The water was turned off the morning I checked out because of an issue with the pipes & they

Plussat: Everything

Miinukset: Everything was fine

Plussat: Price

Miinukset: Room smelled a tiny bit funky and was pretty warm when I checked in. Though neither wasn't quickly remediale.

Plussat: Rooms were big the entertainment and restaurant locations were great.

Miinukset: All was well

Plussat: It had everything you need. Staff was super friendly and accommodating.

Miinukset: The building is just super old, from the look of the interior hallways, carpet, and doors. Room was dark, dingy. It was clean though it just felt depressing in a way. Don’t like the fact that the TV is mounted flush up against the wall thus not giving you the option to connect a streaking stick to watch your channels from home and recorded shows.

Plussat: the staff were very nice to us the room was always kept clean the check in and check out was both done in a timely manner

Miinukset: the only problem we had was we had a room on the bottom floor the other guest in the room on the top floor above our room was always moving things around like furniture and dropping cigarette ashes over the balcony and they fell on our back patio

Plussat: Great staff, lovely room. Very comfortable beds. Pool was lovely after a long day out in the sun. Great continental breakfast. Also had extras at reception such as toothpaste and washing powder for the guest laundry. I will definitely stay here again.

Plussat: Loved the staff and breakfast. Location was near everything.

Miinukset: Dirty towels were folded and put back. Black smudges on a pillowcase.

Plussat: Friendly staff, clean comfortable room. Affordable. Easy access to freeway, shopping,and dining.

Miinukset: Not enough electric outlets for all the items I needed to charge. Honestly no hotel is able to accommodate, so I Bring a power strip.

Plussat: front desk lady was very nice. bed was comfortable

Miinukset: the air unit in the room barely put out any cool air so it was stifling. also the bathroom had no working vent so much vapor.

Plussat: Location

Plussat: Very clean and quite. However no housekeeping ever showed up upon request.

Plussat: Everything else

Miinukset: The king size bed was too firm otherwise everything else was great.

Plussat: Location and price!

Miinukset: The pull out mattress was very uncomfortable and no sheets were in the room. We had to get them from the front desk.

Plussat: very convenant to everything

Miinukset: the pool was not reopened the day after the rain couldn't enjoy it.

Plussat: Everything all the amenities. The price. The room was great and comfortable and clean.

Miinukset: There was nothing to not like.

Plussat: Clean, safe environment. Staff were nice to a degree. Manager not very understanding considering the situation with their water and plumbing problems.

Miinukset: No hot water for my entire stay and not warned ahead of time. Should've been told earlier so I could book elsewhere or given discount!! Moved me twice due to major plumbing repairs. I asked for help with moving all my stuff, manager not helpful at all!

Plussat: A lot nicer than the other hotels in the area

Miinukset: The furniture in the Living Room looks like it need to be cleaned

Miinukset: Bed Smoke alarm went off and I called the front desk and they told everything was ok. But the alarm was on for more than one hour and then when I got down I smelled smoke and there was firemen so the information given to me by the staff was incorrect.

Plussat: The breakfast staff was very welcoming, accommodating, and hard-working.

Miinukset: The front desk employee began to check me in when he received a call from a customer.Instead of asking them to please hold, he proceeded to finish the phone call with that customer which took over15 minutes.It took less than 60secs to complete check in.

Plussat: Location was great! Right off I-4, Breakfast was good, a little bit for everyone!

Miinukset: No hot water for shower, they did tell us on arrival.

Plussat: The pool was wonderful.

Miinukset: There was no hotel water the first 3 days, the staff advised us that a plumber was working on it. The evening of the 3rd day they agreed to move us to a room with hot water.

Plussat: Staff

Miinukset: One elevator so we used the stairs mostly except when we needed to take our dog up and down. Very strange vibe with the hotel and the clientele staying there.

Miinukset: Its almost 2020 and there is no microwave and refrigerator in the rooms..

Plussat: great location- right off the freeway, good variety with breakfast, comfortable and clean room

Miinukset: better black out curtains, light from outside didn't let the room get dark enough

Miinukset: We did find one live cockroach. The room was clean.

Plussat: Yes I love everything about it

Miinukset: Everything was excellent

Plussat: The staff was very helpful and friendly. The location was excellent.

Plussat: Staff and location, I stay there often never inhaooy

Plussat: Service and location

Miinukset: Great service

Plussat: Everything

Miinukset: No complaints

Plussat: The room was clean. The staff was friendly.

Miinukset: The kitchen area was always a mess, breakfast was not so good, very small eating area, pool was not clean.

Plussat: Staff Room

Miinukset: Nope

Plussat: The dinning room is small and not clean enough, no fry eggs, only cold hard eggs, the carpet is old, a little renovation would be nice, and the hotel rooms are too expensive for the way the hotel looks like.

Miinukset: I wasn't impressed by anything

Miinukset: Hotel had a very musty smell to it like a previous water/flood was not properly remediated. The was on the first floor and in our room on the 3rd floor. There was short curly hair in the bathtub. Water damage to the drywall I'm the bathroom next to the tub. Alarm clock made a horrible clicking noise. We ended up leaving at midnight our first of 2 nights and going to the Marriot down the street for an amazing stay.

Plussat: Clean, modern, nice furniture. Easy in and out. Great for the business traveler.

Miinukset: Breakfast lacking. Old oranges, no selection. Orange juice out. No napkins. Need to pay more attention to detail. Staff seemingly always on cell phone.

Plussat: Great location, good staff, clean and comfortable bed. Got good sleep.

Plussat: The pool was very nice. The exterior needed maintenance.. Trash by the doors and landscape needed attention. Friendly staff, very accommodating.

Plussat: Price and location.

Miinukset: No. All good.

Plussat: Very good location

Plussat: Quietness

Miinukset: It's smelled like A super 8 hotel.

Plussat: I was suprised that it was so quiet due to it being so close to I-4 . Good location, for shopping ,dining ect. No problems with the check in process it was quick and painless. Rooms were clean, breakfast was OK . I will be staying there again soon.

Miinukset: No complaints at all.

Plussat: Shevwas wet & warm I was locked in & unloaded in record time she is so dam tight I thought it was going to cut the cord

Miinukset: R u crazy

Plussat: The room and staff

Miinukset: Everything was great

Plussat: The guy at the front desk was very friendly. Only good part of the stay.

Miinukset: The beds are hard, the walls are dirty, the room smelled terrible, there was a guy sleeping on the floor in the fitness room, and there was a daddy long legs in the shower.

Plussat: Very friendly check in staff and breakfast crew.

Miinukset: Guests in hall were extra loud. Carpeting in rooms dirty and need a steam cleaning , but everything else was clean.

Plussat: Clean

Miinukset: Price was to high

Plussat: Location

Miinukset: Double billed and when I informed the staff he told me this couldn't happen and there was nothing he could do about it. Had to contact my credit card company (because it did happen and file a disput)....this has tainted my experience with LaQinta.

Plussat: The check in and out process was fast and the staff was courteous. The location was convenient, there was a shopping center and restaurants close by. I would return to this hotel when we are back in the area.

Miinukset: There was nothing I didn't like.

Plussat: Helpful Staff

Miinukset: Slow elevator, and the 2nd floor hallway was not air conditioned or the air conditioner was broke.

Plussat: Breakfast rooms very spacious

Miinukset: Worker had an attitude

Plussat: Nice room, convenient location, clean

Miinukset: Thin insulation, could hear everythign in the hallways and window faced highway which was noisy at night. to be expected though

Plussat: Check in and Check out was excellent. Breakfast good was good. Location was good. Overall stay was great.

Miinukset: The room was not clean. Stained carpets throughout hotel. Spider webs on ceiling. Stained on bedding. Our last stay here was a few years ago and nothing has changed. Needs to be updated and cleaned.

Plussat: The location was close to everything, restaurants, malls, and my job site.. The breakfast was on point which is always a plus. Location was easy to find and close to I4..

Miinukset: The room could have been cleaner. The desk still had food on it, the floor had not been vacuumed and the microwave was not clean. There was hair in the shower and in the bed once I pulled back the covers.

Plussat: I enjoyed the service and the cleanliness. I def would recommend this hotel and will come back for another weekend getaway.

Miinukset: No complaints

Plussat: The staff was very accommodating. They did an awesome job in making me as a guest feel special. Excellent service.

Miinukset: The carpet in the hallway outside the room had an unpleasant odor.

Plussat: I was surprised at all choices we had . every thing I had to eat very good .The person working there very polite and very helpful.

Plussat: The Staff was very friendly