Le Mont-Saint-Michel hotellia

Plussat: Great location with loads of parking and a free shuttle bus to the Mont. Breakfast was also included which was a bonus in the morning. Le Relais Gascon restaurant in Pontorson is a great for dinner.

Miinukset: The roof on the 1st floor is thin so when it rained during the night its quite noisy. The hot element of the breakfast was poor quality, for example the sausages were hot dogs!

Plussat: Breakfast is good, the restaurant is also good, nice location

Miinukset: shower is not so perfect, the water kept coming to the floor and gone wet

Plussat: Location

Plussat: the location , comfortable room , delicious breakfast.

Miinukset: there is no lift here

Plussat: Staff is friendly and location is excellent. We did not tried restaurant because of other review. To us looks ok. There are several restaurants near-by. The room is a little for American standard.

Plussat: Good breakfast. Very good location. Parking is great. It is clean and does the job. Good bed.

Miinukset: Old, outdated and too expensive. It looks like a gloomy business hotel. The toilet in the room was so small it is difficult to go in (and I am skinny). This is not at all accessible (weird step to enter the room too). No room service before 9pm. Restaurant for dinner is super expensive and there is really nowhere to eat, better plan to bring a sandwich or something.

Plussat: Warm, cosy, plenty of hot water.lovely towels, large bed....and best of all was the food.

Miinukset: Nothing in particular.

Plussat: Staff are very accomodating, breakfast is good, clean hotel...

Plussat: - Location - Helpful staff

Miinukset: rooms are quite small for money, but it comes with location. very close to island, so it's fine

Plussat: Great location

Miinukset: Staff a little ignorant

Plussat: NOTHING

Miinukset: customer service.

Plussat: the shuttle bus to the mont St Michel stops right in front of the hotel

Plussat: The continental breakfast was descent and the room was clean. Staff was considerate. The location was great. Free shuttle to Mont Saint Michel or close enough to walk.

Miinukset: The rooms were cramped, especially having the bathroom right next to the main door to the room. No amenities at all!!! No hot water pot, tea, coffee, coffee cups, or refrigerator in any room...completely basic. Expected more for the price paid. Went to the front desk and asked for a cup of hot water to make myself a cup of tea and they told me I had to go to Doree for that. I made the comment that it would be nice for the customer if you had a tea/coffee station downstairs at the entrance like most hotels do. The reply...”no, we’re a 2 star.” WOW!!! Wasn’t expecting that kind of response. You may be a 2 star, but take pride in your work and the hotel. Make it better for your customers or you will end up losing them.

Plussat: The restaurant "le relay du Roy" is the place to go to enjoy good french cuisine. Free bus to le Mont Saint Michel.

Miinukset: Decoration

Plussat: Hyvä hotelli.

Miinukset: ?

Plussat: Location.

Miinukset: The price I paid is 190 euro for my family of four, but the billboard in front of the hotel advertises 137 euro for four persons with breakfast. I felt being thieved at the advertisement.

Plussat: Location was amazing, The bus stop was right outside the hotel. The grocery store was right across the street as well as a coffee shop. The room was tight but clean, Two twin beds then upstairs was the double, But at least we had a fan for the upper level as it get hot in the summer Breakfast was croissant's, ham, cheese, coffee, juice. Our room had a hot pot so I could enjoy coffee in the room..

Miinukset: Would love to have had some scrambled eggs.

Plussat: Great location, walking distance to the Mt St Michel. Really good breakfast, including fresh bread. Great support to find location prior to arrival + assistance for late arrival.

Miinukset: No elevators, bathtub very very slippery,, very expensive

Plussat: Nice property, 20 min walking to the Mont!! Or shuttle 5-10 min...

Plussat: Good location

Plussat: This hotel was comfortable and clean. The best thing was location as we went there to see the Mont and here it was easy to see and photograph it at all times of the day. It was a good walkable distance, and also close to the navette.

Plussat: Super close to Mont Saint Michel... one free bus every 15 minutes takes you to the entrance.

Miinukset: There is no elevator and I needed to carry a 23kg to my room in the 2nd floor.

Plussat: I found the location very good, 40min walk to Saint-Michel, the room was clean, not the most modern one, but clean and comfy. The staff was friendly and helpful. The breakfast was not very offering but tasty and the essentials covered.

Miinukset: -

Plussat: Restaurant food was excellent.

Miinukset: Bed was worn out and lumpy. Not a comfortable sleep. Could do with a refurbish.

Plussat: Dinner was lovely

Miinukset: The access code for the hotel car park wasn't provided by the hotel by email despite I had requested so we need to Park outside in the car park for monte saint michelle and pay extra 9 euros because of that.

Plussat: Being able to photograph the sunrise over Mont Saint Michel from an amazing view point literally steps from the hotel made the stay for us. Our dinner in the restaurant was very good but we didn’t try breakfast since we wanted to get out early to take photographs and ended up finding a nice cafe on Mont Saint Michel. Being able to park right in front of the hotel (a small parking fee is payable on exit) rather than in the vast public parking area was a bonus and getting the code for the barrier from reception was easily done by calling reception upon arrival.

Miinukset: As per some of the reviews I read before booking, the hotel could do with a lift and the rooms are soon due a refurb but the two twin rooms we booked were spotlessly clean, warm and comfortable and we all felt that our stay was good value so don’t let that put you off, in such a beautiful place you’ll only be in your room when you’re asleep!

Plussat: Great location

Miinukset: Very outdated facility, rather unfriendly personnel but must admit they tried to adjust to situation with technical and price issues.

Plussat: The view of Mont Saint Michell .!! Was incredibly amazing

Miinukset: More information how to go in to the hotel facilities and staff with more English speaking

Plussat: Replacement and view were exactly Ike photos of site , Air and temperatures of room were perfect. It was perfect place for visit M-S-M . Room were just perfect for family!!!!

Miinukset: None !!

Plussat: Room had a SPECTACULAR view on Mont St Michel

Miinukset: Understaffed hotel, resulting in extra waiting time. No good restaurants close by.

Plussat: Fabulous location.

Miinukset: Not Applicable

Plussat: Actually on Mont St Michel this is a charming place to stay and investigate the abbey and the medieval streets. Lovely restaurants and souvenir shops a plenty.

Miinukset: The room was clean and well appointed. I would have preferred a queen size bed over the double is my only negative comment.

Plussat: The view was amazing, the room felt like a garret on top of the world, the staff was friendly and helpful, and the restaurant was an institution.

Plussat: Outstanding location. Room was clean, but very small. Bathroom was renovated recently and very good condition (huge relative to the room). Beds were comfortable.

Miinukset: Room was a little on the small side, but the location and price made up for the rest.

Plussat: location

Miinukset: the room was completely old in comparison to the photos on website. the room was noisy from people walking nearby and from neighbours upstairs. Including that the room is too close to the staircase to upper floor, anyone who was walking it could be heard even with music in the room. I was expecting something completely different. So my experience, I cannot say terrible but frustrating in this sense.

Plussat: Breakfast was excellent. All staff was very courteous and helpful.

Miinukset: Room 203 had some noise problem. Something in wall was rattling all night long and did not permit sleep. It was not present when we checked in earlier but when we returned from dinner the noise was present and lasted all night. Very disturbing.

Plussat: Beautiful view of the tidal flats. Nice room. Awesome being on the island at night.

Miinukset: Hard to keep windows open on hot days from the noise from seagulls at night and early morning deliveries to businesses

Plussat: Amazing location, large room and very clean.

Miinukset: Front desk staff was a bit standoffish and not particularly friendly.

Plussat: The third room we were finally allocated was fine with an amazing view

Miinukset: First room smelt very damp and bathroom heater didn’t work. This took a long time to sort out, wasting an afternoon for us The second room had too many stairs for pensioners, third room was excellent, however the reallocation should have taken less than 3 hours !

Plussat: Room was clean, location was convenient, price was very competitive

Plussat: Sisustuksesta, huoneesta ja palvelusta.

Plussat: Had we know ahead of time that our very small room required us to climb 136 stairs (84 outside to get to the lobby area) with our luggage, we might've made reservations at one of the hotels at the base. Even carrying our small carry-on up and down was inconvenient and a waste of our time. Glad we asked about the price of breakfast that they tried to sell us a check in, 19.00 Euros Each! We ate elsewhere for 8.00 Euros each. Peeling paint and unfurnished second lobby where the rooms located.

Miinukset: No one in the lobby when we tried to check in had to come back. Didn't feel welcome at all, especially when we decided not to pre-pay breakfast and dinner. Outdated, worn out decor everywhere was disheartening considering the location and prices. Very small room with the same worn out carpeting and furnishings. Moderately clean. Location is a plus, however, the free shuttle busses run until 11:00 PM so we could have easily stayed just outside the area and rode back and forth.

Plussat: Friendliness, proximity, cleanliness

Miinukset: The TV did not work. Wrong remote for the television.

Plussat: We really liked how easy it was to find the hotel, and how close it was to the bus stop to go to MSM. The bathroom is nice, has a heater which was really good because we had to dry our clothes due to rain. Really was a life saver!

Miinukset: The room was a little small and the window was also small.

Plussat: Everything was wonderful! Thanks ❤️

Plussat: The "front desk gentleman" was amazingly helpful and spoke perfect English (helpful for us). The restaurant (across parking lot)staff were very good and the food was quite okay. Make sure to eat the complimentary breakfast as the food at the abbey is very expensive. Easy shuttle runs quite regularly.

Miinukset: The entrance gate isn't easy to find and you must remember to get the code to access.

Plussat: The staff were very nice and helpful about the shuttle to Mont Saint-Michel. The breakfast was delicious and the room was nice and cozy. The bathroom was very big and the shower was nice.

Miinukset: Bookingin kautta varatessa en saanut alueen sulkevan puomin koodia ja siinä olikin sommittelua sitten päästä alueelle vaikka sielä oli huone varattu. Soitto ei auttanut, kun vastaaja ei puhunut englantia.

Plussat: Hyvä sijainti ja pysäköinti isollekin autolle. Hyvä aamiainen.

Miinukset: Erillinen wc ilman käsienpesumahdollisuutta. Pesutilana amme suihkulla, hankala / vaarallinen käyttää. Kokolattiamatto. Palohälytys soi yli 15min, ei minkäänlaista ragointia henkilökunnalta! Hinta laatusuhde ei kohdallaan.

Plussat: Fabulous property and staying on le Mont St Michel is the only way to get the full experience I'd the isle. Truly magical.

Miinukset: A small problem with the service at dinner but the manager apologized for the server's poor performance removed the cost of the below-average dinner and treated us to a digestif.

Plussat: Room was nice, and clean. The staff was very nice and helpful

Miinukset: My room was in a different building that was a few blocks away from the main building

Plussat: It's amazing. You can sleepy inside the mont saint Michel. It's very cozy.

Miinukset: I have nothing to complain

Plussat: Le Mont is beautiful also the view

Miinukset: The guy that lead us to the room must go to a gentleman school, he leave me carry the baqgage for two hundred meters of stairs without helping me and saying i don't speak english. The rest of the staff have been very kind. We did not try the restaurant but it was nice to see. There are a lot of stairs to do, up and down so guys leave the baggage at home, especially if you find that good boy….

Plussat: A nice, clean and cosy place to stay, friendly staff, and generous breakfast selections.

Miinukset: The restoration works going on along Rue Grande during our visit should have been announced so that we know what to expect and prepare before coming.

Plussat: Comfortable beds, very quite, cozy interior. Everything is very clean.

Plussat: Great castle location, great staff!

Plussat: Clean and cosy room with a view.

Miinukset: Lots of stairs but it is as expected of a place like this.

Plussat: The location was great with terrific views out over the mudflats. I actually stayed in the Mere Poulard building which was great, I loved all the signed photos of the past celebrity guests. Restaurant was very good.

Miinukset: I didn't have any problems but people with mobility issues should be aware that this is an old building with a lot of stairs.

Plussat: Great staying on the island. Stay here for the experience but don’t expect luxury.

Miinukset: Small rooms, could hear neighbors talking, uncomfortable beds, small bathroom

Plussat: We actually stayed in La Mere Poulard, a neighboring hotel that appears to be connected to Le Mouton Blanc - the change may have been because of winter work in the main street of the village. Our room was delightful, comfortable and with a beautiful view.

Miinukset: Nothing specifically - not the friendliest hotel but it didn't matter because we were thrilled to spend a night on the Mont in a nice room.

Plussat: Clean and comfortable.

Miinukset: Should provide one bottle of water for each guest. Heater wasn’t working properly.

Plussat: Wonderful to be able to stay on the Mont itself. Great location, lovely room with a view breakfast was great

Plussat: Gorgeous surroundings. You are literally on the island of Mont St. Michel.

Miinukset: I arrived at midnight and this is a very difficult time to get access to the island. Make sure to arrive before 6 pm.

Plussat: our charming room

Miinukset: we loved everything. It was perfect

Plussat: sijainti hyvä

Miinukset: Ei tilaa matkalaukulle. Huone pieni, huonosti suunniteltu ja kulunut. Vaikka näköala joelle - pienet ja korkealla olevat ikkunat. Koko hotelli kaipaa ehostusta. Vaikeuksia puomin kanssa eikä henkilökunta ollut perehtynyt avaajien toimintaan.

Plussat: Great breakfast

Miinukset: You might want to email people that you need a code to get to the hotel. We were not made aware of that. We got a separate email makeing us aware that we had to check in at a separate hotel which was great, but having to park a mile away because we had no code to get down the street to get to our really nice hotel was a real pain in the butt.

Plussat: The location was excellent. Shuttle bus 1 minute from the hotel. Enjoyed my stay and will tell my friends about this hotel.

Miinukset: No hairdryer in the room. No fridge in the room.

Plussat: Excellent position and view from the room

Miinukset: The reception in autumn and winter is closed and for any support it is necessary to contact the opposite hotel. So if, as in our case, the fire alarm goes off at 7am for no reason, you are forced to go in your pajamas in the rain to the hotel across the street. In the morning there was a bug in the room that was very small and with a minimalist bathroom. For all this, we paid one night 250€

Plussat: Front desk tried to help, bed was comfy.

Miinukset: Not clean, mold in the shower, not maintened (shower and toilet clogged), very small room, ... - bad experience !

Plussat: Sijainti on paras mahdollinen.

Miinukset: Pieni huone. Suuniteltu yhdelle, lukulamppujen ja yöpöytien määrästä päätellen. Respa kyllä neuvoi, mutta pahasti pieleen. Ellei tiedä, on parempi myöntää, kuin antaa puolikkaita opastuksia. Ylimääräinen palohälytyskään ei tunnelmaa nostanut. Noilla hinnoilla turistikohteessakin soisi homman hoituvan.

Plussat: Great Location & Breakfast - bathroom clean

Plussat: location

Miinukset: price as if i did book a day later it would 1/3 of what I paid

Plussat: Location! Lovely breakfast.

Miinukset: Nothing :)

Plussat: La Mère Poulard was part of our brilliant visit to Le Mont Saint-Michel! It was a fantastic place to stay. Everything was comfortable and clean. All necessities were present. One felt at home here. The beautiful breakfast room complements the impeccable food served here. Thank you to all at La Mère Poulard!

Plussat: It' inside the walls of Mount Saint Michel... and the team is nice and attentive.

Miinukset: Our room was in an annex building... 4 floors of stairs. The entrace of the annex was not very clean AND The breakfast is not that good...

Plussat: Sijainti hieno

Miinukset: Hotelli aika kulahtanut

Plussat: Position is excellent. Staff was kind, breakfast good varied and included. Beautiful atmosphere and sight

Miinukset: It is aged but it's quite normal if we consired when it was built and the number of guests every year. Carpet could be renewed.

Plussat: The staff was the very best. The young gentleman at reception was super helpful. We loved staying in such a historic part of Mont Saint-Michel. Watching the chefs prepare the famous omelette was a real treat too

Miinukset: Priced very high but you pay for location

Plussat: Nice room, goodining amenities. In-room coffee pot would be nice but was provided downstairs with breakfast.

Miinukset: No wifi. Didn't know we needed dinner reservations, dinners are early on Mont Saint Michel.

Plussat: This hotel is on Mont Saint Michel. Staying here allows you to explore the Mont at night. This is a magical experience.

Miinukset: As expected on the Mont, there are many many stairs. Pack very lightly.

Miinukset: the personnel in the restaurant is highly impolite and the management refuses to take action while the colleagues admit that there is a huge problem.

Plussat: Nicely situated just inside the walled town. Nice room and clean. Would stay again if ever again in that area. One night is definitely enough to see everything

Miinukset: Overpriced, but that's Mont St. Michel. Although the room was already ready at 2 pm (and not only 4 pm as stated in booking confirmation) we couldn't move in until 3 pm because the key cards were unavailable which sounded a bit strange. Very steep staircase up to 4th floor.