Lenox hotellia

Plussat: Excellent food and service. Great hosts and staff.

Plussat: This is a beautiful mid-18th century house with well appointed common spaces, beautifully decorated rooms and fantastic amenities. The owners are lovely, engaging and very helpful.

Plussat: From the cozy decor to the scrumptious breakfasts, Birchwood Inn is one of a kind! Tom and Debbie, the innkeepers, serve up a warm, hospitable atmosphere from the moment you step out of your car. The location is just steps away from downtown Lenox. We walked to Tanglewood and enjoyed a concert there. We also paddle boarded at the Stockbridge Bowl and walked on the trails of the Mass Audobon's Pleasant Valley Wildlife Sanctuary. Brenda, their treasure of a cook, creates delicious breakfasts and baked goods that are fit for the gods! Finally, I must mention the sweet, homemade treats laid out for guests to nosh on any time of the day. A gem of a place!

Plussat: Extremely well maintained Bed & Breakfast Inn of the Highest Calibre. Much though given to every little detail. Quite Perfected. Decanter of Sherry in the vast Library to boot!

Miinukset: The entry driveway is kind of narrow but that is about it. That Is a nit pick for sure.

Plussat: Breakfast was amazing!

Plussat: The Birchwood Inn was charming and historical yet tasteful and modern in its amenities. The hospitality was truly excellent. My husband and I spent a night at the inn for our anniversary, and Tom was so welcoming and helpful. The breakfast was gourmet. Could not recommend more.

Plussat: The owner was very nice. The home is very comfortable. The location is great.

Miinukset: The furnishings need updating. The bedding needs updating with better quality pillows, down comforters, white duvets. Its a little old fashioned. Would like to see an updated kitchen and it would be helpful if the service understood the history of the home and surrounding areas. Would also be nice to have less sugary options for breakfast.

Plussat: The BB was simply beautiful! The breakfast was outstanding—more like a five star hotel than a typical BB.

Plussat: The inn is lovely. The grounds lush with flowers and trees. The front porch looks out on lovely gardens. Close walk to town, but not right in town, which is great. The breakfast was delicious and plentiful. Home baked goodies, eggs and fruit. Our room lovingly decorated and comfortable with all amenities. We will definitely stay at he Birchwood Inn again!

Plussat: The owners were super,couldn’t be nicer and the breakfast was always excellent

Plussat: Awesome location, beautiful grounds, fantastic beakfast and friendly staff

Plussat: The uniqueness of staying in an Inn. It was clean and cozy. The staff was great and the breakfast was wonderful!

Plussat: The staff was exceptionally accommodating and the room was beautiful and comfortable.

Plussat: Staff was really friendly

Plussat: Tim ,the owner ,makes your stay feel like you’re staying with friends! His full breakfast is so delicious,made with fresh ingredients.

Plussat: The owner, who made himself available to assist us in any way. Very personal service.

Plussat: Owners were great. Food was good. Room was very nice.

Plussat: The owner,Tim is a great host. Very comfortable and breakfast was awesome. Always coffee and cookies available.

Miinukset: Nothing

Plussat: Great place for Lenox. Close to everything. Staff was great and breakfast was fantastic.

Plussat: The room, the fireplace, the staff and the food were all fabulous!

Miinukset: It is much closer to a busy road than I expected

Plussat: Friendly service. Proximity to Lenox, MA

Miinukset: Bad breakfast food. Bathtub plumbing and drain didn't work properly.

Plussat: Location was convenient walking distance to many restaurants and shops.

Plussat: Very clean , great area !

Miinukset: One of the Jets in the jucuzzi wasn’t working

Plussat: We loved the Hampton Terrace Inn. What a fantastic place!!! Stan greeted us when we arrived and gave us a tour of the main house and the grounds. He was a terrific host. The room was charming and beautiful as was the bathroom. The breakfast was amazing as well. We hung out in the common area a bit and this was like a hallmark movie. It was decorated for Christmas. This was also a terrific location. You are a stone’s throw from the village and some of the amazing restaurants. This is one of the best places I have ever stayed....don’t think twice....stay here.

Plussat: Beautiful old house. Comfortable bed. Quiet and lovely location.

Miinukset: Nothing.

Plussat: Lovely place, warm and helpful staff, fabulous location, we couldn’t have asked for more!

Plussat: Service and hospitality are top notch.

Plussat: Friendly, responsive staff. Clean environment. Satisfying breakfast.

Miinukset: No

Plussat: The staff was amazing! The hotel was clean and decor spot on. The cleanliness was seen as soon as we walked through the door and continued throughout the whole hotel. Comfortable bed and a fantastic shower...we will definitely return!

Miinukset: There wasn't one thing we disliked about this hotel and will be returning soon!

Plussat: Clean and new. Close to yoga studio.

Miinukset: Fireplace in lobby out of order. Not in town.

Plussat: The manager was wonderful. Efficient, friendly, checking in to make sure we had everything we needed, made recommendations and dinner reservations. This was my second time staying in this Hampton Inn and I am recommending it to all my friends.

Miinukset: No, it was all great.

Plussat: Nice staff...pleasant surroundings and easy to access without being directly on the highway.

Plussat: The room was clean and comfortable. The staff was very helpful.

Plussat: The location is perfect. Very close to the center of Lenox and other roads to the great sites of the Berkshires.

Miinukset: I felt that the air conditioning unit sounded like a freight train and the pool was to tiny.

Plussat: Was clean and staff was friendly.

Miinukset: The room size just wasn't worth the price of hotel have stayed in multiple Jacuzzi rooms in Massachusetts. This one was the most expensive and least quality.

Plussat: Free breakfast was good, nice indoor pool, pleasant staff. They even had a complimentary bottle of wine in the room for my husband’s birthday!!

Plussat: Everything & our suite was fabulous.

Plussat: great service

Miinukset: no

Plussat: The pool was warm and breakfast was amayzing... the bed was so comfy

Miinukset: Couldn’t connect my ROKU to there internet it was blocked and service sucked

Plussat: Very nice small and family style hotel. Owners are very friendly and helpful

Plussat: Innkeepers and staff were exceptionally friendly and helpful. The breakfast was to die for. Smoked salmon, smoked trout, herring cream cheeses with different spicing. House made granola you have never had anything that good.

Miinukset: The historic building needs careful attention to bring it up to date for comfort. Heating system needs an overhaul/replacement. It was cold, especially if you were anywhere near a window. The latter could also use an upgrade for comfort. The shower head in our room did not work.

Plussat: The ambiance, room and the breakfast

Plussat: We had drinks & dinner, selection was wonderful, as was the food & service. There was live entertainment in the lounge. Owners and staff were very welcoming and responsive to any needs. The room was nicely appointed and comfortable. Breakfast was delicious and a very pleasant. Will definitely return!

Plussat: great selection, health and home made

Miinukset: entertainment downstairs if you want to go to bed early very loud

Plussat: Very nice inn. Clean and owners very friendly. Great location in the heart of Lenox

Miinukset: It’s very pricey

Plussat: Great location

Miinukset: It was expensive and for the price it appeared “tired” and somewhat shabby. There was a sitting room and fireplace and couches but no lights for reading. The curtains were coming off the curtain rods. Overall, a little sad.

Plussat: Nothing other than it was close to my family which also saw the room and stated we could have done better for the price At best the little hole in the walls a Ross the street which are in same shape for 1/2 less

Miinukset: We were put in with people who lived there. They were sketchy with drug deals occurring. Then a fire alarm for over 2 hours called front desk 3 times this was well after midnight. 3rd time finally after I stated I wanted a refund it stopped. I felt that this establishment was deceptive especially since they statesd when booked only 2 rooms left. There were many available rooms much nicer than the smaller moldy smelling dated room we were unfortunately rented I will never stay there or recommend .

Miinukset: The bathroom in our room was absolutely gross.

Plussat: Quaint, clean, convenient with a warm, accommodating, helpful staff

Miinukset: Beds were uncomfortable

Miinukset: Dated. Separate rooms (different building) from pool. Not described

Miinukset: Significantly overpriced for what it offered!

Plussat: Great hotel. Very clean room, attention to detail and staff was great. We arrived early and they accommodated an early check in for us. The room was a nice size and I loved the little patio off the back of the room. Nice indoor pool too.

Miinukset: Can't think of anything.

Plussat: The pool was nice and warm, they had toys and noodles to play with, great location, very friendly company, room was spotless, beds were comfy, very welcoming when you walked in. Complimentary upgrade on our room, so we got the same building as the pool/hot tub/breakfast. Breakfast was delicious lots to choose from including gluten free. Omlettes on weekends yum!! Definitely coming here again!

Plussat: I liked the following : received text prior to check in telling me room was ready, staff very friendly and went out of way when they learned we ate at particular restaurant about the special relationship they have with them and suggested we could go back with hotel receipt for discount, rooms clean, comfortable beds with enough pillows, but mostly loved the family vibe you got from staff. You knew they cared.

Miinukset: Nothing bad to say

Miinukset: Breakfast wasn’t that great.

Plussat: Very clean and cozy. Exactly like the pictures

Plussat: The staff was super friendly. We arrived early with friends and asked about possibly upgrading both rooms to the main building and they gave us a great deal for 2 rooms close together. The breakfasts offered custom omelets plus the usual fixings and more. It was very good! The whole place was clean and friendly and we will certainly return!

Miinukset: This is not about the hotel per se, but it was a holiday weekends with lots of kids. We did complain about the kids on the 2nd floor running and stomping their feet well into the early hours of the morning. This is something the parents should have controlled. The Yankee Inn apologized and stated they did speak to the kids and parents multiple times, but got no results. To us on the first floor, it sounded like a herd of elephants above us. Either better behaved kids, or better expression to those staying above or put those with kids in the other building and adults only in the main building or more sound deadening material between the floors. This is our only complaint. Otherwise was an excellent stay.

Plussat: The hosts - amazing American hospitality!

Miinukset: Nothing!

Plussat: Innkeepers were super friendly and helpful in tips for exploring the area

Plussat: Good breakfast; personable hosts. Sherry in evening. Good location.

Miinukset: Room somewhat archaic and awkward - having to go down three steps to the bathroom. Bed too soft. Not enough space in bathroom to lay things out.

Plussat: Great breakfast, lovely pantry to make your own tea and coffee. Great cookies. Glasses for drinks. Great big bed. Excellent hosts.

Miinukset: The steep stairs between the 2nd and 3rd floor. The low ceiling in the bedroom

Plussat: Staff was very helpful and accommodating. Beautiful spot very convenient to my work.

Miinukset: The bathroom and shower were very small. The room was ok but required a walk up some very steep stairs.

Plussat: Very interesting house to stay in. With all it’s history and antiques. Owners were very friendly and knowledgeable about the area. Nice breakfast and easy walk into town

Plussat: Beautiful home, beautiful people, beautiful surroundings, beautiful food.

Miinukset: Overhead fan in room didn't work if overhead light was turned off.

Plussat: Lovely old inn, very friendly staff

Miinukset: Needs a little updating. Fixtures like lamps, TV, WIFI, are below contemporary standards. Continental breakfast spread was ok, but "made to order" eggs arrived sans toast, meats or any sides. Seemed skimpy. I guess had I specifically asked for sides they would have made them, but in most places the host offers those as choices.

Plussat: Breakfast was well prepared, healthy, sumptuous and plentiful , set in an elegantly decorated dining room. The place is conveniently located near the town center where one can find restaurants, novelty shops , Christian churches and a park. The best part of our stay is meeting the owners of the inn ... Richard, Joan, and Lisa Mears. They are so gracious, warm, hospitable and very engaging in conversing with their guests. Their kindness and sincerity makes you feel like your family. We wish the Mears all the very best!

Miinukset: Everything was well thought out by the owners. I couldn't think of anything lacking in it. The place is unique, lovely, inviting and well-kept. It's a "home away from home". We fell in love with the place, most especially with the beautiful owners. Definitely a place worth going back to!

Plussat: The owners, Joan and Richard Mears, with their daughter Lisa, have created a magical place. From the moment we walked in we were greeted with beauty; from the outside entrance with the flowered trellis, to coming into the space. It felt like walking into another time. The room was lovely as was the rest of the house. My husband was even able to play the beautiful piano in the music room. The breakfasts were great and every time, there was someone interesting to talk to including the Mears. Lisa was very helpful in letting us know the vibe of Lenox and pointed us to great restaurants and Berkshire interests. We’ll definitely go back. True magic!

Miinukset: We loved everything about the property. Nothing was out of place.

Plussat: Beautiful Inn with a great location and walking distance to town.

Miinukset: The electric needed to be updated.

Plussat: Lisa was very kind and attentive.

Miinukset: A real TV, a safer shower/tub-the handle in the tub was loose and mat in the shower was not secure.

Miinukset: The shower no pressure

Plussat: Beautiful property

Miinukset: Unfortunately construction underway

Plussat: If you are in Western MA seeing a show at Tanglewood, this place is in a great location for that.

Plussat: Room was not totallyready coffee maker had used grounds in it. Bed sheets were not fully in place leaving 15 percent of mattress exposed not enough towels for 2 people also only 1 chair in room with no desk bath room water not hot enough

Miinukset: Every thing above in what you liked thought I was reporting what I didn’t like the thing I did like was the jacuzzi also didn’t like the TV reception

Plussat: The newly remodeled rooms are really beautiful!!! The staff was excellent. The rooms are spotless and very well appointed. View was very nice.

Miinukset: You can book directly with the resort (on their website) for less. Be careful of the no cancellation policy. I had to change the number of nights from three to two. They did it but at a much higher per night cost. It ended up being pretty expensive considering the resort is under construction and everything is closed (pool, gym, spa, etc.) however the rooms are really beautiful and our stay was very comfortable and nice.

Plussat: Location and spacious rooms

Miinukset: The hotel is under construction and it should have communicated before we booked the hotel and not after in a random email. The hotel is dysfunctional and should not book guests during the construction.

Plussat: Spectacular location at one of the grandest "cottages" remaining in the Berkshires. A 5 minute drive to downtown Lenox. Delicious brunch. The bathroom in our room was newly renovated and luxurious. Good service.

Miinukset: The main building of Cranwell is breathtaking, and the prices are what you would expect to stay in such a historic and beautiful place. However, our room was in an adjacent building, circa 1963. It was pretty nice, but definitely more like what I would expect for $300 rather than $500. Perhaps on their website they make it more clear that you aren't staying in the main house, but booking through Kayak I was surprised to get less than I thought I'd paid for. I found the walls to be pretty thin in the building we stayed in (Founders).

Plussat: Nice room if I wanted to stay at a chain motel

Miinukset: Said that they were renovating but it more like a construction site

Plussat: Close to all of the places we wanted to visit.

Miinukset: The bar in the mansion was not open on Sunday evening

Plussat: We come to area frequently...it is our go to place

Miinukset: Under construction... but we knew that ..... so that was okay.... very noisy upstairs neighbors... acoustics not good.... feel it lost a little bit of rustic and quaint charm....

Plussat: Spacious room. Comfortable beds. Ample closet space. Brand new, very clean.

Miinukset: Under construction. They should have closed the facility until construction was completed. Although the room was brand new, the heating system was not adequately working. Called front desk but with no satisfaction. No extra blankets in room. Parking was on the road. Due to weather conditions and construction, muddy access from road to facility.

Plussat: The Cranwell was amazing place alot of history and the grounds were beautiful

Miinukset: No

Plussat: Beautiful house in a great location. Friendly staff, Excellent breakfast. My advice is always book directly through the Rookwood Inn site, you'll have a lot more room options.

Miinukset: No complaints!

Plussat: Charming inn perfectly situated to attend events at Tanglewood. Beautifully appointed with Victorian antiques. Very clean. And such a comfortable bed! Amy, the innkeeper, is welcoming and easy to work with.

Miinukset: Breakfast was the only disappointment-- for the cost, it should have been a bit more creative than mediocre scrambled eggs, fresh fruit and standard cereals and breads.

Plussat: Location can't be beat. Breakfast was excellent. Was not aware not all rooms had TVs. We were out most of the time and I didn't notice that when I made the reservation but it was a surprise.

Plussat: The bed was very comfortable....appreciated that.

Miinukset: The breakfast was disappointing.

Plussat: Location

Miinukset: We paid $600 for a “suite” which was a very small extra room to fit our two children on a cot and a pull out bed. They advertise a “spa” which does t exist and the pictures really don’t match the experience. Everything was cheaply appointed and looks to have been last renovated in the 1970s. I had to ask for heat from the proprietor. The breakfast was instant oatmeal, and a warmed up quiche. The main problem was the price. In any circumstance, $600/a night comes with expectations of far more value. This place is a true rip off.

Plussat: Breakfast excellent and considerate of my preferences

Miinukset: Greeted by 'You should have booked directly with me!

Plussat: All needs when travelling had been carefully thought of. At check-in owner took care to ask for any special dietary requirements, which I have, and ensured they were met. Extremely comfortable rooms with great cosy ambience in an interesting property. Fantastic location - just a couple of minutes walk from shops and town. Terrific breakfast eg fruit crisp, fruit pastries, eggs, cereal etc - the works! Afternoon cakes and tea etc a real treat!

Miinukset: Bathroom a bit small but functioned well and had everything needed.

Plussat: The eggs Benedict breakfast was very good. The location is excellent for walking down town Lenox.

Miinukset: The facility needed a lot of TLC. Rooms were very nice, but the exterior needs lots of work.

Plussat: The building itself is beautiful and its location is excellent with easy access to restaurants and shops in Lenox and beautiful views from the terrace. Rooms are large and comfortable, public spaces are inviting. Bartender was excellent.

Miinukset: Staff in the restaurant seemed inexperienced though polite. Dinner was adequate but could be at a higher level what with the setting and prices.

Plussat: The staff was fantastic. The breakfast was Phenomenal. James & Mary made our stay memorable. I would recommend Kimble for a nice relaxing weekend.

Miinukset: Nothing to complain about.

Plussat: Accommodation was good. Lovely location and staff, enjoyed the bar.

Miinukset: Rather disappointed with Table Six.

Miinukset: Was not advised that heated indoor pool and hot tub were closed for maintenance.

Plussat: It was a perfect location for us to attend various cultural events.

Plussat: The appartment had cooker, fridge/freezer, microwave and kitchen facilities, so option was there to cook instead of eating out. The bathroom included a Jacuzzi bath. The pool area included a Hot Tub and a Sauna.

Miinukset: Nothing the rooms were spacious and well appointed.

Plussat: Location. The walk inside the property is very pleasant as well

Miinukset: Rooms have not been maintained well. The AC filters do not seem to have been cleaned. They do not clean the room or replenish the towels

Plussat: Very quiet location. Very spacious. Clean. Good parking spaces.

Miinukset: No restaurants on location. Hot tub not available. Older and used condo.

Plussat: cheap , semi clean, its a truck drivers motel type place

Miinukset: i would not bring my family there, I slept with my pepper Spray in hand.

Plussat: Temp in Room 60 degrees all night! Room warmed up to 67 by 4:00AM!!!! Temp outside was 28 degrees. NOT acceptable! I asked proprietor to come to see room was 60 degrees & give me a warmer room. Propritor would NOT, he said to wait for room to warmUP!!! BAD BUISNESS MODEL!

Miinukset: Warm up room BY 6:00 PM. NOT 4:00 AM

Plussat: The staff was welcoming. The room was immaculate and fresh. The bed was very comfortable and the shower awesome! How wonderful to have a little refrigerator and microwave available, too! Highly recommend! So close to many attractions.

Miinukset: Even though this motel is on a main thoroughfare, the sounds were blocked by the air conditioner and the stay was very restful. No problem with this motel. We would definitely stay here again!

Plussat: Simple and affordable. If you are expecting fancy, this is not it. If you want a room where the windows open and the bathroom is clean, this is the place. The location is close to all attractions. Can't beat the price!

Plussat: Easy to check in. Staff was nice

Miinukset: Room reeked of smoke and it was supposed to be a non-smoking room.

Plussat: Very friendly staff and cleanliness

Miinukset: Its just an older place, but very functional.

Plussat: This hotel was exactly as advertised and the photos are accurate. The bathroom and carpet are dated, but the bed seemed very new. It was very clean. Overall I'd say a bit dated, but clean - definitely worth the price and I would stay again.

Miinukset: For the price, I think this hotel is great.

Plussat: Very clean!!!

Plussat: The price, you pay for what you get.

Miinukset: Extremely outdated and a little on the seedy side

Plussat: The location is excellent for visiting the Berkshires. I like to stay here to get a nice quiet private room to myself while enjoying the offerings at Kripalu during the day. I can treat myself to some nice healing arts options with the money I don't have to spend on lodging! The room is clean and has everything you need including a mini coffee maker, microwave and refrigerator. The small table with 2 chairs and desk lamp in the King room was perfect for setting up the laptop to get some work done, too. My spouse did not find the bed very comfortable, but I had no issues with it. Owners are friendly and responsive.

Miinukset: Can't think of anything that could be better. It's an aging/dated property, but well cared for and sparkling clean. I wish they allowed well-behaved pets for an additional pet fee; however, I understand this is an added layer of cleaning and complication.

Plussat: The room was nice. The bed was comfortable.

Miinukset: The desk clerk was SUPER RACIST. She did not want to honor our reservation that was paid in advance and told us to go to another hotel.

Plussat: We were able to check in at 3am. It was clean and we were able to shower and sleep before returning to Falcon Ridge Folk Festival.

Miinukset: I was hoping for hand lotion in the room. Soap and shampoo / conditioner were provided.

Plussat: The location

Miinukset: The hotel room was in need of painting.The room was suppose to be non smoking yet there was an odor from cigarettes. I have asthma so I had a difficult time sleeping. The breakfast was not good, only 3 tables to sit at. would not go back again

Plussat: Very clean.

Plussat: Value.

Plussat: Clean and comfortable. Inexpensive. Complementary hot breakfast was very good.

Miinukset: N/A

Plussat: Room was clean and staff friendly. Bed was comfortable. Could hear people in next room quite clearly some soundproofing might help. Grounds were clean and well lit. Room keys both worked consistently. Staff especially houskeeping was excellent. Heat and air conditioning were excellent.

Miinukset: No closet but there was a coat rack installed in the corner. Hot water in shower. took a little while. Wallpaper peeling in back wall. Some parking spaces abutted up to other cars making those spaces difficult to use.

Plussat: Location

Miinukset: We were lied to. Upon reservation we were told there was a hot tub onsite. When we checked in the manager said if we want hot tub run hot water in tub. That was main reason we chose this place was hot tub as it was myself and my sisters. Unprofessional

Plussat: room was clean and comfortable . great if you are just looking for a place to sleep for the night . Can't beat the price!

Plussat: Location, comfy bed, pool

Plussat: Floor carpet need a change

Miinukset: Carpet

Plussat: The location was good.

Miinukset: We arrived about 2 hours before check in time. Even though the hotel was about 80% empty; we were not allowed to check in early. This would not happen at the Marriott or Hilton. The breakfast did not have fresh fruit or yogurt. So, if you just want a cheap room, this is an ok hotel. If you want a professional staff and a good breakfast, this is not your place.

Plussat: Friendly welcome, big, super clean room. Low key but decent help yourself buffet for breakfast with a warm cooked option.

Plussat: Great Facility for the money. Good breakfast with hot food.

Miinukset: Wi-Fi spotty. Weak signal at times,

Plussat: Very nice room, hot bath was great. Quiet, great breakfast. I would stay here for the value.

Plussat: Centrally located

Miinukset: The hotel is badly in need of an update, especially the carpeting.

Plussat: Nice resturants wlking distnce

Miinukset: Nothing..everything good

Plussat: Good value for the room. Quiet for sleeping.

Miinukset: Pretty lame breakfast.

Plussat: It was good value for money and there was a very good grocery store nearby where we were able to buy some food and cook it in the microwave in our room. The staff were very helpful

Miinukset: It was on a main road but that couldn't be helped.

Plussat: Beds were great

Miinukset: Had to run the water in the shower, sometimes, for 15-20 minutes before it was warm enough to take a shower

Plussat: Hotel had a nice pool, room was spacious.

Miinukset: Complimentary breakfast was skimpy.

Plussat: Nothing, its far below expectations for a 2 star rating.lenox has much better 2 star hotels

Miinukset: Room is dirty, old, and does not meet a 2 star rating. It had a musty odor all the time. The microwave is so old. The fleece sheet is old and stained. They only give a shampoo, no lotion or conditioner. Towels are old and worn out. Worst hotel in Lenox