Leukerbad hotellia

Plussat: Breakfast was fine, the baths are as always lovely. The staff were all friendly and helpful as always. the location is magnificent.

Miinukset: The place was severely understaffed. As a result check-in took too long, breakfast nit as good as before, and in the evening when we needed an extra pillow we were told that was impossible because there were no housekeeping staff. The place has partly been redecorated but much of it is terribly in need of refurbishment.

Plussat: Hotel location and swimming pool facilities are very good. But parking is a hassle as its far from the hotel. Staff are ok and its family and pet friendly. Rooms are horrible! They are OLD, small and are dying for an urgent refurbishment!

Miinukset: rooms are horrible! they are small and old, begging for an urgent refurbishment! the hotel has potential but do not be fooled by its pictures

Plussat: The location (it’s right at the village square and on the street to the lift) The breakfast buffet had a great variety of fresh fruits, breads, yoghurts etc. The fact that you can take a tunnel to the wellness facilities. The sauna was probably the nicest I’ve been to so far. It’s a perfect getaway for people who are searching for the combination of skiing and wellness.

Plussat: Hotel (and its rooms) is charming, but old and should be renovated. Same applies to all facilities such as sauna/spa, breakfast area etc. However, its good value for the price, also the pool area is quite big with different pools (also outside and a "grotto" at 39 degrees). Regarding the spa area (it does have sauna, steam room etc): its family like, meaning small kids might run around, no one's naked, some do not even use a towel, so dont expect real spa spirit. However, for 30 bucks you can go 5 hours to the Valais Spa Area of the large building opposite (direct connect underground), and that one is really good.

Miinukset: The hotel should be renovated at some point.

Plussat: Friendly staff and excellent breakfast

Miinukset: The room was old

Plussat: The breakfast was nice and view from our room was beautiful

Miinukset: The pictures showed the pool with an amazing backdrop of mountains but we got there to find out it's not apart of the hotel and actual cost 30chf extra to go and use the pool which we thought was crazy. We booked the hotel because of the location And the thought of relaxing in that pool and were pretty upset to learn it would cost extra. The hotel does have it's own indoor and outdoor pool but the view just isn't quite the same. Shouldn't use those photos in the booking because it's a false claim to be apart of the hotel when it isn't.

Plussat: Great continental breakfast with a fantastic view of the surrounding mountains. Superb indoor and outdoor pools and spa facilities.

Miinukset: Certain aspects of the hotel a little dated for those looking to find faults but it didn’t reduce my enjoyment at all.

Plussat: The breakfast was outstanding!!!

Miinukset: The bathroom in our room should be renovated, especially the shower!

Plussat: Very comfortable. Friendly staff. A bit expensive for what you get in terms of room etc, but not if you use the baths and pools which are a big bonus

Plussat: In spite of our unusual group (grandmother, daughter and baby granddaughter!), we found our stay beautifully easy because of baby waggon access everywhere, in lifts, tunnels, baths, shopping, massages, meals, etc. Staff very friendly to us.

Plussat: The access to the spa (swimmingpool, sauna...) directly in the hotel

Miinukset: The only thing is that I booked a double room but for a single person in the main building, and as finally I was located in another building (even if it was near the main one), I had to change for a single one.

Plussat: Spa facilities

Plussat: location,spa and tranqulity

Miinukset: the room was old fashioned and we didnt have any toothbrush or paste etc

Plussat: location.beautiful brekefast

Miinukset: too expensive

Plussat: The hotel itself. Friendness, services, nice bufett...

Miinukset:

Plussat: The breakfast was magnificent.

Miinukset: The fact that the other hotels have free access to the spa, this hotel does not.

Plussat: Very nice room, good service, good meals, convenient connection with the wellness centre via tunnel. It was easy & simpe to go to treatments in dressing gown.

Miinukset:

Plussat: Staff perfect.

Miinukset: Noisy neighbors ho

Plussat: Staff extremely friendly and helpful. Room comfy and quiet

Miinukset: Drab decor and mis- matched furniture in dining room. Gave a bad initial impression.Needs a makeover

Plussat: The Spa area is excellent. Especially pool outside and pond with a cold water. After check out we could stay at the spa all day. Our room was big. The kettle at the room was provided by request. Fresh orange juice at breakfast.

Miinukset: Breakfast could be more varied, there are no traditionally fried eggs and sausages, also we did not find fresh vegetables (cucumbers, tomatoes and lettuce).

Plussat: Breakfast was good, and had a good selection. The hotel swimming pool and spa was ideal after a day on the piste, or up hiking. The room we had was really big for a ski resort, with easily enough room for 3-4.

Miinukset: So access to the room from the front door involved multiple elevators, stairs and corridors. It was not ideal when carrying lots of luggage. Although the room was big, the bathroom was closet-sized.

Plussat: Es war alles tip top

Plussat: Very good service

Miinukset: The restaurant

Plussat: The best part of the hotel is the swimming pool area.

Miinukset: The breakfast seemed very standard and we struggled to find something that we were excited to eat.

Plussat: Pleasant spatious room, quiet, well equipped. Excellent spa, not overcrowded.

Miinukset: We were deceived by the restaurant: lack of originality of the food, very limited choice. It looks more like half board. You will be asked if you booked a table. If you did not, you may still get a table, but you will not necessarily have the feeling to be welcome... Breakfast is OK except the very basic coffee provided by the cheap caffee machines.

Plussat: Spa

Miinukset: There were a lot of children in the spa area, which made a lot of noise. For this I have understanding. We decided to go to the quiet area, but this room was next to the pool and there was no door to close this area off. It was just as noisy. Also there were no towels in the sauna area. I also booked a double bed and got two single beds.

Plussat: Large rooms, good spa facitility although the outdoor pool was uncomfortably cool and it was snowing.

Miinukset: Agressive waitress at dinner who treated us with hostility as we had not reserved a table in advance. Not only were we not told to do so when checking in, but the dining room had ample seating left.

Plussat: super, indoor pools, good price

Plussat: quite clean room with comfortable bed and room is big enough. My friend's room with balcony has beautiful view.

Miinukset: The clerk at the front desk (one man who we met at check out) was very cold and no helpful!

Plussat: Very nice indoor & outdoor swimming pool with wellness area's !

Miinukset: Breakfast is a bit expensive for what is served (for 25 CHF I would expect some cava or bacon)

Plussat: pleasant swimming and relaxation area. great after a good ski.

Miinukset: choice at restaurant is very limited.

Plussat: the thermal bath

Miinukset:

Plussat: the location is very nice, the hotel rooms are clean.

Miinukset: The breakfast is rather expensive for what is on offer and for 200 CHF pppn I would have expected the parking fees to be included.

Plussat: The spa and dressing gowns

Miinukset: Could not black out windows - thin unlined curtains only. Baby woke v. early.

Plussat: Dinner and breakfast were fantastic, staff was so friendly. My room had a balcony with mountain view, simply magical!

Plussat: Thx

Miinukset: Nothing

Plussat: The location, facilities, hot pool and the staff were super excellent

Plussat: Luxury, comfort and a family-like atmosphere in this grand hotel. We’ve loved it for years!

Plussat: Staffs are kind and helpful. Especially thanks Franka for arranging the Gemmi trip for me. Due to the delay of the train, I had insufficient time to catch up with the last Gemmi. Franka told the driver to drive me directly from the bus stop to the Gemmi station, along with a ticket, so that I could have a round-trip journey before it closed. I appreciate her help. The view from the balcony is fantastic. I strongly advise you to try the room facing the mountains. Not to mention the great SPA surrounded by the Mother Nature. I recommend this hotel.

Miinukset: It would be better if steps can be built inside the outdoor SPA for sitting, just like the inside one.

Plussat: Good location (10 minutes walk to cablecar, 3 minutes to supermarket, central termal center an ski rental shop). Excellent staff in spa (especially massage person). Pretty view from the hotels termal pool.Free garage parking. Helpful staff (we did an upgrade form standart room to suite on half price). The only hotel having an good termal pool!!

Miinukset: Prices are absolutely unreasonable. We stayed in suite but we did a bit furniture relocation to have a good view from the bed. Kitchen on breakfast are to slow and some items could finish, crepes was birned. No free internet in rooms.

Plussat: excellent staff, spacious rooms, amazing bathroom.

Plussat: Very friendly staff, convenient apartment. All necessary staff was provided.

Miinukset: Pillows and wardrobes

Plussat: Sijainti oli erinomainen. Hissit rinteille olivat lähellä ja ajomatkat muille mielenkiintoisille paikkakunnille kohtuulliset. Talon emäntä oli energia+ tyyppiä ,ystävällinen, huolehtivainen ja kaikkiin kysymyksiin tuli vastaus jo ennen kuin ehdittiin kysyä.Hyvä sauna oli plussaa päivän patikointien jälkeen.

Miinukset: Aamiainen viikon kestävälle vierailulle oli yksipuolinen.

Plussat: Well located, very clean, excellent breakfast and very nice welcome from the staff, we could check in early, which was greatly appreciated

Miinukset: Some rooms have been renovated and others not, yet you’re not sure which kind you’ll get when you book... we were ‘unlucky’ as we got an ‘old’ one. Would be better to know in advance, so you know what to expect. Opening times of sauna only until 19:00. Altogether we thought it was a bit overpriced for what we got.

Plussat: Breakfast was really nice and included bacon and eggs. Bread was fresh and tasted like bakery bread, not storebought. And big plus - hotel also offered a good selection for coffee! The owners was also so kind to advice us on things to do and they upgraded us to a family room. Room was clean and very nice. Location was also good, with walking distance to anywhere we wanted to go.

Miinukset: A waterboiler in the room would have aced it.

Plussat: Warm family run hotel and staffs. Delicious breakfast. The hotel location is easy to find.

Miinukset: nil

Plussat: Family suite is great, very spacious. Lovely view from balcony.

Plussat: Great view of the mountains from the apartment, very comfortable stay and friendly staff. Breakfast was delicious with great freshly baked bread and yummy alpine muesli!

Miinukset: We could not fit out UK adaptors to the hexagon shaped sockets....very, very annoying!

Plussat: Good food,and nice view from the Bolcony

Miinukset: Staff's English is not good and the room is a bit small

Plussat: A comfortable appartment in an excellent location in the centre of Leukerbad with great views of the mounts from the balcony. Good breakfast and facilities for dining.

Miinukset: As usual with Swiss hotels and apartments, a little dated and very expensive.

Plussat: Good price, excellent location. Big rooms. Nice sauna area.

Miinukset: Rooms a bit old. Downstairs disco might be loud if your room close to it (we got upgraded to another room, which was nice).

Plussat: Good location.

Miinukset: No, it was the only room available.

Plussat: Food, staff,and excellent evening activties over the weekend with excellent singers

Miinukset: rooms might need an facelift...too expensive for what it offeres

Plussat: fine

Miinukset: no

Plussat: large nice family-rooms, located close to everything,

Miinukset:

Plussat: The vieuw of the balcony was excellent.

Miinukset: Teb breakfast was not ready at a certain time. Even there was no self service, but some guests were using the custom of selfservice during corona time.

Plussat: The thermal baths free of charge, the personnel in general and the breakfast. Great place for family gatherings. Good with kids!

Miinukset: Were not advised that there are two separate hotel buildings. one has the advantage of the thermal section and the other has the dining room and is more modern. So the guests have to navigate between two buildings separated by a road.

Plussat: Everything good

Miinukset: Not as good as expected. Not 100% fit my need.

Plussat: The property was clean.

Miinukset: The restaurant was rudimentary, both from an aesthetic and culinary standpoint. One of the two waiters was very drunk and made a bunch of inappropriate jokes. He also chatted very loudly with the table next to ours while stacking their dirty dishes on our table. The spa and therme building is down the street from the sleeping accommodations, not in the same facility. Breakfast is very basic, the kitchen won’t even make you a hot drink. You can only use the coffee machine in the lobby that is the same as what you would find at a gas station. Most of the staff at the front desk is very unhelpful, borderline rude, and doesn’t explain a thing about how anything works. The door to the bathroom slides, but leaves a 15cm gap so you cannot even close it completely while using the toilet. The shower water goes from cold to boiling, nothing in between, so good luck to you and your skin. The only bathroom items they offer are toilet paper and a shampoo/soap combination in the same bottle. This is not standard for a 4 star hotel. Overall, the hotel is priced very high for very little and poor service. It felt more like a hostel that has found the right person to pay to get a few extra stars.

Plussat: The room was very spacious. The thermal bath is right downstairs. The location is very central.

Miinukset: The facilities are old. The decoration of the room isn't great. The hotel is spread between two buildings and it was confusing for the check-in. The "room service" is just pizza and flammkueche bought at a nearby restaurant.

Miinukset: Physio with Lukas was excellent!

Plussat: We've got very quite and comfortable room on the last floor with good view. Breakfast was good. We had very good Sylvester dinner. There was good spa area with hot outdoor tub, steam bath and sauna, as well as a big barrel with natural thermal water of 51C degrees. Excellent after skiing.

Miinukset: Nothing.

Plussat: very good price and nice location in the center of the village. breakfast was a bit lacking the first day, but I think I was just a bit unlucky about my timing. the second day it was really good. they also serve you good coffee to go with. nice to have their bath included, but it is small and indoors, so a visit to e.g. burgerbad is still a necessity :)

Plussat: Enjoyed the thermal bath before breakfast. Great day on Dauberhorn via ferrata.

Plussat: Rooms are in good conditions and clean. The spa facilities are enjoyable and very quiet. The public spa a few meters from the hotel is very busy and hard to relax while the one at the hotel feels empty therefore quiet.

Miinukset: It says on booking.com that pets are allowed free of charge, while there is a charge of CHF5/day.

Plussat: Good value. Friendly staff. Comfortable room with balcony. Good breakfast. Great mountain landscapes on the doorstep. Visits to the thermal spa are included in the price if that's your thing.

Miinukset: Not much wrong. Good value for Switzerland, which is an overpriced country anyway.

Plussat: Excellent value for money including 2 day spa access for the whole family with a one night stay. Generous breakfast. Super friendly staff.

Plussat: excellent breakfast

Miinukset:

Plussat: The Staff were very freindly and helpful and central location

Miinukset:

Plussat: The hotel is plain but good. The staff is very friendly. The fact that you can use the heilbad makes this location perfect value for money.

Miinukset:

Plussat: easy to access to the hotspring, close to bus station

Miinukset:

Plussat: Hospitality,tidiness,comfort,really close to all facilities like main bus station and thermal baths,disonibility of staff.Felt like been home.

Miinukset: No really...

Plussat: Free parking

Miinukset: We arrived around 08:00 pm, and unfortunately the reception was absent as the owner works at the restaurant ! But at the réception there was a phone to call , that no one answers ..... we then went down to the restaurant to find someone:)! Finally we made a friendly check in with the owener , Mr. Loretan. We took possession of the room (1 night Chf 150!) Unfortunately when we got back at the hotel the main door was closed, there was no ring or phone number to call as the reception was empty! So we called the hotel number and wish that someone would answer it! Unfortunately we had an unpleasant conversation with Mr. Loretan (owner) at 03:00 in the morning . He was very upset , but we must say that he did not give us any indication Prior! It would have been better if Mr. Loretan had given explanations when we checked in ! Too bad we would have wanted to clarify in person, unfortunately at the time of check out Mr. Loretan was not present! In the hope that the input may be useful! Our best wishes and thanks for the hospitality

Plussat: The out looking of the hotel is very fancy. Only this one...

Miinukset: The stuff there is very very unfriendly and they got off work very early that I couldn’t even check in if I arrive in the night. After that, They threatened us that they had the key of the room and had eye on us!!!!!only because a friend came to visit us in our room... I don’t know why a friend can be a threat to them???? And the equipment in the room is very old fashion, the breakfast is not as good as they said. I felt very uncomfortable staying in this hotel!!!!!!! So this was the worst hotel I had ever slept in. I highly recommend you guys choose another hotel instead of this one!!!!!!!!! If you want to have a very bad experience, just go ahead.

Plussat: Personal was great, breakfast was of very good quality, room was clean, supermarket right next to the hotel

Miinukset: Room is extremely small and there is not a place where to store the ski beside the room

Plussat: A great view from the window. Very convenient to reach the thermal wellness center through the tunnel. Hotel doesn’t have their own parking space, you have to use the public one nearby. The hotel has his own restaurant but you have to make a reservation earlier, before it gets full.

Miinukset: The room is a little bit small.

Plussat: Central location, and very good breakfast and very convenient restaurant and bar.

Plussat: Cosy and comfortable room with balcony and overwhelming view. Tasty breakfast. Good restaurant for dinner. Location id perfect for every activity in Leukerbad. Staff is very friendly and helpful. Many thanks!

Miinukset: Cleaning as well as TV & wifi signal should be improved.

Plussat: Comfortable Hotel, served an excellent buffet breakfast, my daughter and I are veggie and we were well catered for.On site parking was really useful. Good location for spa's - reason for our visit.

Miinukset: My husbands bed was really creaky! I was concerned regarding the lift - there was a door to enter the lift and a door to exit but inbetween floors occupants in the lift were exposed to the wall. Possible hazard for families with small children.

Plussat: Convenient, comfortable hotel, centrally located, great view. Friendly and welcoming staff.

Plussat: Very nice staff. And the food in the restaurant is good. We had nice dinner.

Plussat: Good no-frills family-run hotel. Clean basic rooms. Good breakfast. Friendly and helpful owner and staff. Convenient central location.

Plussat: Well situated in centre of village between the two cable cars. Bus station, supermarket,wine shop and baker all very close.

Plussat: big room, nice view on the mountains, in the very centre

Miinukset:

Plussat: Good personnel, nicest woman - hotel manager

Miinukset: Would be nice to have hot beakfast, to repair water tubes, to provide more shower gel

Plussat: The location was great.

Miinukset: The hotel is sufficient. It is not luxurious yet it was comfortable. The hotel should think about updating carpets and drapery.

Plussat: Good location and views. Helpful staff. Good breakfast. Very easy to find.

Miinukset:

Plussat: Good breakfast and staff was willing to provide it early.

Miinukset: Get real internet access and don't claim it if you don't have it.

Plussat: Warmly welcomed by the owner. They were very serious about anti-COVIT protection measures. The room was large and very clean. The restaurant was excellent.

Plussat: This is a small hotel, however, the service and environment is unbelievable. You can buy the ticket of torrent ski-pass and threme with a discount. The food they provides is nice. The reception and bartender are friendly and kind, every dinner is a good experience for me. If you like skiing and threme, just go there.

Plussat: Great hotel staff! Great breakfast! Location is perfect for ski and thermal spas.

Plussat: Close to everything. Comfortable rooms. Bigger than normal for a 3 stars hotel. Nice breakfast and bar.

Plussat: Lady in reception was very helpful and kindly. Tickets to Aquathermal and lifts could be bought from the hotel. Rooms were clean.

Plussat: The hotel Astoria is located just in the center of the town, 3 minutes from the biggest thermal baths, and 5 minutes fom the bus station. The rooms are really big, the beds were very comfy, the breakfast was great.

Plussat: Family owned and very friendly staff. Good breakfast and only hotel in Leukerbad with own parking garage.

Miinukset: Super friendly staff at the hotel, but decor is very outdated. Everything is in good working order but old fashioned.

Plussat: Staff were very friendly and helpful, breakfast was excellent and service was also very good. The room was a very good size and the bed was very comfortable. Parking on site was very useful. Location in the centre of Leukerbad was ideal for cable car, spa's and town centre - everything was easily reached on foot.

Miinukset: Hotel is traditional and has its charm but maybe the rooms could do with updating but this is no reflection on the comfort and cleanliness

Plussat: - lovely, attentive and helpful staff - amazing bread at breakfast - great coffee - spacious room

Miinukset: - very dated hotel from 70s, frozen in time, in desperate need for renovation - no shampoo in the bathroom, just soap and shower gel - no hot options for breakfast

Plussat: The reception is really nice, friendly and feel like home

Plussat: The rooms were very large and comfortable. I didn’t expect them to be this spacious. The breakfast was also really varied and good choice.

Miinukset: The decor in the rooms were a bit dated.

Plussat: The woman at the reception and at the breakfast was very nice and welcoming

Miinukset: No air in the room, hard to sleep with a temperature higher than 25° during the night. However it was a specially hot period during the year.

Plussat: Clean room and very good food, I could let the car in the covered park for the entire day after we leave the hotel, for free. And staff was very kind and patient with my little-earthquake child.

Miinukset: Bed wag good but pillow was not so comfortable, even if I think this is subjective.

Plussat: friendly staff, large comfortable room with balcony, wide-screen t.v., very good meal at fair price in restaurant - I look forward to staying again if the opportunity arises.

Plussat: Nice view on mountain from balcony, big room with kitchen, friendly staff.

Miinukset: Typical old fashion Swiss hotel. Wi-Fi was unstable in our room. Any eggs and hot meal were not available on breakfast. Extra charge of 12 CHF per day for the parking.

Plussat: thermal baths

Plussat: Room space, hotel location, staff, breakfast

Plussat: very nice breakfast

Miinukset:

Plussat: Friendly Helpfull Staff, Location, Very charming inside.

Miinukset: During our absence in the late afternoon, one of the beds was removed from our room with out notifying us. (we had 2 spare beds). When I questioned this practice asking why we were not informed about this move, the answer I receved was: "You don't pay for 4 beds, you pay for 2 and I am the owner and allowed to do what I want" In my opinion - behaviour not acceptable for a 3 star hotel. Other than that the rest was good..

Plussat: central, own covered parking, big room

Miinukset: no bath tub, old-fashioned decoration

Plussat: The staffs ae so nice and the environment is so traditional and special.

Miinukset:

Plussat: The staff were extremely friendly and courteous

Miinukset: No

Plussat: What really made this place special was the owner. As she said, she "likes to adopt all of her guests". She really went out of her way to make sure we all had an enjoyable time. I was there with a group of friends, so was able to see a few different rooms. They were all very nice. My friend and I shared the panoramic balcony room, which I have to say was definitely worth the extra up-charge. The breakfast served every morning had great fresh fruit, a great charcuterie spread, and nice coffee. It was very close to the cable car up the mountain, and a very short walk to shops, restaurants, and the train. I can't recommend this place highly enough!

Miinukset: N/A

Plussat: Clean, comfortable, lovely rooms.

Miinukset: Nothing

Plussat: Friendly staff, excellent location and clean rooms and restaurant

Miinukset: No sausages for breakfast

Plussat: The hosts are very welcoming and nice. Breakfast is just great, you even find prosecco to have a nice start of the day with a splendid view on the mountain from the hotel's restaurant.

Plussat: The hotel by far exceeded expectations. The staff is extremely friendly and welcoming. The hotel is super clean and has everything that you need for the ski week. It is located near the ski Sportarena where the ski classes take place and where you can skin, sledge. So it worked perfectly for our 5 year old son. Overall definitely recommend this hotel and we will be back again!

Miinukset: Nothing to put here

Plussat: very clean in every respect

Miinukset: per night cost for pets and parking

Plussat: The hotel was quiet, super clean, had a very good restaurant, was an ideal location ( at the bottom of the Gemmibahn)

Miinukset: The hair dryer in my room kept over-heating, and shutting off until it cooled down (what a pain!!). When I checked in, the desk person seemed annoyed to have to deal with me... a really bad first impression.

Plussat: Room was a good size and well equipped with clothes drier, balcony table and loungers, large wardrobe and plenty of hangers. Restaurant had good atmosphere and was well frequented.

Miinukset: As with many Swiss hotels, the quality and range of toiletries in the bathroom was minimal. The hotel is near the Gemmi lift, but a bit of a walk to the baths - this was good for us, but other visitors might need to consider which is more important for them.

Plussat: Bedroom and bathroom were quite large and comfortable. Convenient parking onsite and close proximity to Alpentherme (10min walk) and Gemmibahn (less than 5min walk).

Plussat: The room was large and clean, the bathroom was large - with double sinks/hand-basins - and clean; sizeable balcony and reasonable view. It was realtively quiet apart from morning school and rubbish cart traffic!

Miinukset: We arived at about 5.30pm and they were just about to close! They had no trace of our booking initially but then found it [reluctantly]. The man who checked us in didn't seem in the least bit pleased or interested to have to check us in. There was no bar and no restuarant open on the Monday evening [this was not advised on the web-site]; it was like the Marie Celeste!

Plussat: Nice and quiet hotel in a nice village. Good breakfast. Excellent location. Large room.

Miinukset: We stayed only two nights and everything was fine. We didn't tested the restaurant and the sauna.

Plussat: It was close to the slopes, staff friendly and efficient clean warm. Hope to return.

Miinukset:

Plussat: I like the food a lot. They served fresh fruits, very tasty bread, assorted cheses for breakfast, good quality capuccino was available too, and I liked their locally made jams. Same for the dinner as I never ate so much tasty fish in a week. The waiter Camille really did his best to be nice, fun and attentive.

Miinukset: The sauna was not turned on one day when we came there, it was only +40, but the other day people said it worked. But I did not try with the sauna at the hotel more than once as there are marvellous spa and sauna facilities at Linderbad.

Plussat: I liked the service in the breakfast hall, the staff was friendly. The rooms were clean and I was pleased with the "homely" atmosphere

Miinukset: The extra bed in the junior-suite was a bit worn out. And it looked like it hadn`t been checked/cleaned after the last guests.The shower cover was mouldy.

Plussat: The room was very large and luminous and the staff very friendly.

Miinukset: The wellness facilities (pool, sauna) are small and do not provide the necessary environment to relax. Also, the rooms are old with furniture from the 80s.

Plussat: The location of hotel is good. Only 5 minutes walking from bus station.

Miinukset: The stuff is not so good. It is a pity. Breakfast is too simple. I had a problem with booking. My booked room was occuped first day of my visit and I had change room next day. Internet-connection is very bad.

Plussat: the restaurant is very good and the staff working there

Miinukset: we booked a twin bed with sofa and we ended up to have a 10m2 with a small double bed.

Plussat: beautiful place, nice hotel in the centrum

Miinukset: no idea yet

Plussat: It is centrally located in Leukerbad

Miinukset: I think that the rooms do not correspond to the expectation of a 4 star hotel

Plussat: Swiss quality!

Miinukset:

Plussat: montain view.... beautiful view... free pool and delicious breakfast

Miinukset: no

Plussat: Good restaurant, reasonably priced, clean, family owned and run

Miinukset:

Plussat: Very nice owners, very helpful. The breakfast was excellent. The hotel is within walking distance of all the facilities and restaurants.

Miinukset: Wifi could be improved.

Plussat: Staff are nice and helpful☺️

Plussat: Therme pass included

Miinukset: Paid parking place not too close to the hotel. Poor coffee and very simple breakfast.

Plussat: Central and very nice.

Miinukset: Small thing - asked to pay for parking the next day by hotel for some reason, after having to move the car already. No big issue.

Plussat: staff

Miinukset: heat in the first night

Plussat: Although this property is off the beaten track it is a great place to stay. The room was very clean, the bed was comfortable, and the view was excellent. Breakfast was very good and nicely presented. The Therme is included in the stay. The hostess, Agnes, was wonderful. Even though we do not speak the same language, she went out of her way to make sure we were comfortable. We had an issue with the plumbing in the first room and she immediately moved us to an even nicer room. She gave us tips on where to eat and kept us laughing. The entire staff were cheerful and helpful. This is not luxurious but it is a rich place to stay.

Plussat: .

Miinukset: .

Plussat: breakfast was good

Plussat: Breakfast, staff, views, location.

Miinukset: Bathroom.

Plussat: easily access and good for family

Miinukset: uphill walk

Plussat: The breakfast

Miinukset: They put us in the corner room which really made me scared when we came late. It was spooky.

Plussat: Location

Miinukset: The third bed is badly placed, the staff do not look happy

Plussat: Location, dinner, smiley girl waiter, help from English speaking lady who worked both in restaurant and reception.

Miinukset: Not enough information in English. I understand that we are in German part of Switzerland, but not every tourist lerned German. Any way, the staff tried their best to communicate.

Plussat: the room and especially the shower

Miinukset: the unfriendliness and antipaty of the reception staff. the hotel is very understaffed, the service at the restaurant is poor and the food was of very mediocre taste.

Plussat: good position and nice room

Miinukset: a fridge in the room would be useful

Plussat: Hotel was in an excellent location for slopes and village,rooms were very clean and warm,and reserved parking place (at small charge)

Miinukset: Authough very clean rooms and serviced daily the towels were very old and worn...a little hard on the skin, No english speaking staff on arrival made check-in difficult as were a bed short.

Plussat: Location of the hotel was very good, pretty central. Quiet location, clean room.

Miinukset: It was good that they could provide parking but the parking was very difficult to find. Some more signs would not hurt. Also, while in the parking building, the lights turned off a couple of times and it was hard to find the switch. Breakfast lacked greens.

Plussat: Staff and location - both awesome, would recommend

Miinukset: Single duvet on double bed, breakfast adequate for short stay ...

Plussat: It was very clean, well located and with very friendly staff. I suggest this place for everyone.

Plussat: Everything was fine! It was a great weekend! Very friendy people!

Plussat: The location is just perfect. Rooms are spacious enough and clean. The hotel is well maintained in general. Spa access is well thought through so that guests can enjoy it even after check out. Quite good breakfast.

Plussat: Leukebadt rist bands the room the robe shower the bed est

Miinukset: Nothing loved it all exceed all expectations

Plussat: Super clean, friendly staff, modern attractive room and perfect location

Miinukset: Liked everything

Plussat: This is the best hotel to stay if you want to spend a lot of time in the hot pools. There is a direct passage way from the hotel to the baths.

Plussat: The location and the view were perfect. The interior design of the rooms was very nice. The owners and staff were extremely nice and attentive to our wishes.

Plussat: 1. The Burgerbad pass valid for all the journey

Plussat: friendliness, close to the thermal baths, cleanliness. Had absolutely no complaints!

Miinukset: no

Plussat: Above all else, the staff were exceptional. I would go as far as saying that it was the best service experience from any hotel I've ever visited - really exceeded my expectations. Everyone was extremely helpful, and friendly. The room itself was great, with an exceptional view. The staff at the bar/restaurant were very pleasant, gave good suggestions and were nice to chat to. The spa was great, not too crowded, and really well looked after.

Miinukset: Nothing!

Plussat: The view from the bar and restaurant is amazing

Miinukset: The spa is terrible - the pool has only two water jets and the water is cold, the sauna is small and the relaxation zone looks like a bunker. Dinner at Le Carnotzet - ate a tasty fondue (that arrived before the wine) but the doses were ridiculously small, had to complement the meal with some tapas at the bar. Breakfast - expected way more variety from a 5*

Plussat: the bar terrace is super, the stuff is gentle and careful

Miinukset: the food is definitely overpriced both at the bar and at the reataurant

Plussat: Aamiainen oli erinomainen

Plussat: Staff, restaurant

Miinukset: Rooms are quite small, beds are not that comfortable

Plussat: Traditional good quality hotel that I know since my childhood

Miinukset: Friendly people, family style,

Plussat: Huge, confortable and quiet room. We were there at the beginning of de-confinement, so it is difficult to assess some services (breakfast, restaurant) as they were not open (or limited).

Miinukset: No view. No fridge, no coffee / the maker in the room.

Plussat: Very confortable and clean. Near the bus shuttle.

Miinukset: To pay the bottles of water in the room.

Plussat: The staff were polite, friendly and efficient and we were relaxing in our room very quickly after arriving, a great relief after a long day of hiking. It was a clean and comfortable 3 star room. The hotel is attractive with nice lighting.

Miinukset: I didn't see the point of having expensive bottled water for sale in the room. With Swiss mountain water in the tap, surely someone would only pay 4 CHF for a little bottle of Henniez by mistake?

Plussat: Comfortable rooms. Clean. Pleasant place to stay. Each room had three beds. Plenty of wardrobe space.

Miinukset: Free bus was good, but we couldn't follow the timetable easily. No vegetarian food option in the restaurant, but easy to find in the village. No security latch on the door to the room.

Plussat: The people was very friendly and the hotel was so clean

Miinukset: i wish they have Prosseco but no complaint

Plussat: Friendly and very helpful reception. Room was pleasant, what one would expect for a ski area.

Miinukset: The rooms with the best view were also on the road side, for me too noisy so I changed to the mountain side.

Plussat: The price is reasonable considering the rather nice view over the villages. And breadfast is good in European standard. Room is clean as normally found in Swiss.

Plussat: Very warm and comfortable hotel. Buffet breakfast was simple but good quality with excellent coffee. Staff were friendly and helpful. Parking nearby. Good ski storage and shuttle service to the slopes (Euro 4 per day). The entire hotel was spotlessly clean.

Miinukset: Location is about 10/15 minutes walk from the village centre.

Plussat: Located in a very nice place with familiar but extremely professional staff. Rooms are clean with all facilities also for business traveler (internet connection). The food is very good as well.

Miinukset:

Plussat: Beautiful views fron south side rooms on the eastern end of the hotel.

Miinukset: Inattentive desk clerk (he was on his cell phone most of the time)

Plussat: Crans is very expensive, and this is one of the best quality/price options.

Miinukset: We arrived around 23,30hs and there was nobody, thay have left the keys aat the recpetion.

Plussat: Central.

Miinukset: Make sure you get clear directions to hotel, we didn't and had great difficulty finding the hotel.

Plussat: It is very special with personal touch. View amazing, stuff super nice. Very cozy.

Plussat: Quite unique location, modern and clean facility. Staff was very friendly in general. The ride with the snow cat to the hotel in the evening was a very nice experience. Food at the restaurant was very good, both dinner and breakfast.

Miinukset: -I've asked them if they can somehow correct an error from booking.com which charged my son as an adult but eventually they did nothing -strict 7 days policy for booking around new year

Plussat: Stunning location and very tastefully decorated. Very good food and drinks.

Miinukset: The staff were very friendly and helpful but the property seemed understaffed to justify the relatively high priced food and slowish service.

Plussat: That location was exactly what we needed and even more. The breakfast and dinner was magnificent.

Plussat: Fantastic location. Breathtaking views! Very friendly, helpful staff.

Plussat: Every things in the hotel the staff was friendly and respectful

Miinukset: I paid more tham what booking.com asked me to pay on my reservation !

Miinukset: there was quite a lot of noise in the room, i could hear other people in their room/closing of doors etc.

Plussat: Location, rooms, lovely staff

Plussat: Very nice staff, convenient and efficient, very kids friendly. Large and clean room with beautiful view and balcony. Warm pool and SPA are modern and comfortable. Good breakfast buffet, parking in the frontyard, easy check-in and check-out.

Miinukset: some of the room features are a little bit aged, worn carpet, old windows, plastic chairs on the balcony

Plussat: clean contemporary style and quiet

Miinukset: very bad internet service

Miinukset: maintenance at pool done at inappropriate time

Plussat: the style was amazing and very cozy

Plussat: Location

Miinukset: 6chf for a bottle of water with poor service. Facilities outdated and unclean.

Miinukset: Everything, the room smell, the staff dosen’t know speak English, not event 1 botol of water in our room for the money we paid. The food for breakfast really not good. The window in the toilet without curtains so your neighbors can se what you doing.

Miinukset: No shower, tiny rooms , very old premises .

Plussat: We were unable to stay here due to poor conditions of the hotel.

Miinukset: We were unable to stay at this hotel. We found the conditions of the rooms to not be habitable. The smell and condtion of the rooms is not acceptable.

Plussat: Breakfast was adequate. Perhaps a bit more variety rather than scrambled egg and sausage in the heating compartment everyday.

Miinukset: There really was nothing to dislike.

Plussat: Location is wonderful. Nice facilities.

Miinukset: Expensive food, drink and transfer to Geneva. Generally staff didn’t have good understanding of English. Bed needs new mattress. Not all staff friendly and welcoming.

Plussat: It’s very good location, very quite perfect for relaxation, clean, nice staff and good SPA , and heating system.

Miinukset: We think that the hotel only needs new paintings for some walls and carpet for some floors, New year eve dinner was also expensive Note: Above positive and negative point is my family’s comm opinion

Plussat: Apart from the wonderful location, there was nothing to like about our stay at this hotel. We were treated badly from start to finish and one wonders why this hotel merits the five star status that it claims to have

Miinukset: We paid for a "de luxe double room with mountain view" and were shown what can only be described as a cupboard overloking the carpark. For an extra SWFr 100 we were offered the chance to upgrade to a mediocre room with a queen sized bed even though I had specifically requested a king sized bed. This room did have a mountain view but the furnishings were very tired and outdated, as is indeed the entire hotel. The staff was uncooperative and disinterested in our indignation at being treated in this way. The Director of the hotel said that we had no recourse because we had used an internet booking service as opposed to booking directly with the hotel. As far as we are concerned this hotel is a disgrace to the Swiss tourist industry.

Plussat: Cosy, staff were very attentive

Miinukset: Poor breakfast, extremely expensive

Plussat: Design of the room

Miinukset: Services are not at all aligned with price and the 5* category

Plussat: Amazing hotel with excellent staff - would highly recommend

Plussat: Love the. experience end to end.

Miinukset: Would not recommend restaurant Fer a cheval or neither the Night dinner in Chetzeron not a real experience

Plussat: Thr staff, the room

Miinukset: All was great

Plussat: perfect hotel,staff perfect(Especially Remy),food good...Real and beautiful fireplace...I’ll be back...reza from iran(persian)

Plussat: The staff were friendly and helpful at all times. As the hotel is quite small, there was a more personal feeling, and we also liked the imaginative, welcoming decor.

Plussat: Although everything was beautiful, and elegant. The staff would be the stand out memory for me-nothing was too much trouble. Also the profusion of red flowers on the balconies, not a dead or wilting one to be seen.

Plussat: Everything, welcoming, hospitality of the team especially Peter and the Manager, food, atmoshphere, amenities, paying attension to details

Plussat: Good choice for breakfast with a superb view on the ridge of Swiss alps. Breakfast was included in the room rate, making huge difference on our budget for food. Parking in the hotel was included. Very welcoming staff and family ambiance. Big rooms and super comfortable beds. We will definitely come back

Miinukset: The service at breakfast was sometimes uneven. We were not systematically offer the carte for breakfast. Moreover, there was a tendency to prepare the service for lunch when still very early and clients were still enjoying their breakfast time

Plussat: Everything but the lights control in the room

Miinukset: No air conditioning neither ability to control temp in the room

Plussat: Extremely well located hotel. The facilities are very well entertained and of high level. Staff extremely courteous. Definitely a five star hotel.

Plussat: Free transfers, execellent staff, food was delicious and classy and luxurious.

Miinukset: Room was a bit dry.

Plussat: Excellent experience , perfect stay , nothing to say ;-) professional and friendly staff, very warm welcome I spend very good time with my daughter , relaxing , just how we like .

Miinukset: Not so much light in bathroom next to the mirrow ( problem with my perfect make up ;-)

Plussat: extremely good attention from owner/manager.willing to do anything to add to your comfort.