Leutasch hotellia

Plussat: Very clean and modern

Miinukset: No comment

Plussat: Aamiaisen söimme Alpennest ravintolassa ja se oli ihan ok.

Miinukset: Olisin kaivannut ravintolapalveluita. Aamupalaa emme syöneet koska lähdimme aamuisin niin aikaisin , sitä en siis voi arvioida.

Plussat: Good breakfast, Nice spa and sauna, modern clean apartment. Great views. Staff tried to be helpful, but their English isn't very good. Restaurant nearby.

Miinukset: No towel rail in the bathroom and a lack of hooks throughout. 2nd bedroom was very small. No internal bar or restaurant. Mind you, they've only been going a year so still time to improve. We wanted to be in Seefeld so location was only adequate.

Plussat: Great location, rent an ebike!

Miinukset: some traffic noise in the mornings, noticeable to us because we live in a quiet area with very little traffic, may not bother city folk too much, nights were not a problem at all in terms of noise

Plussat: Clean apartment, the staff are helpful, kitchen is well equipped and the location is great very close to Seefeld

Miinukset: Nothing, everything was great

Plussat: Everything specially the staff and the location

Miinukset: Nothing

Plussat: Awesome place! Really comfortable appartment with new interior and super clean. I could move in such an apartment for permanent living. The hotel has a good eye for details (for example: free coffee beans for the coffee maker).

Plussat: Such a beautifully made property, neat and clean. Super nice staff and facilities

Plussat: Excellent breakfast and some of the staff were the best I’ve dealt with while overseas. They always did everything they could to help and were very friendly. They also spoke a range of languages which was great. Excellent range of facilities, including the waxing room downstairs which was something so many sport hotels lack! Rather spacious rooms and comfy beds.

Miinukset: it was all pretty good! A little bit older but I didn’t mind it as the facilities were worth it!

Plussat: The location provided excellent views.

Miinukset: While we made reservations at the hotel restaurant, we still were placed in the bar area for our supper. For breakfast, while the Buffett was in the restaurant, we had to again carry our meals to the bar area to eat. A woman even told my daughter “you can’t sit here, hear are reserved” yet the entire area was empty. While the hotel is great, I didn’t like how guests were treated by staff and how meals were done at the hotel.

Plussat: Near to nordic ski tracks. Aprox 100m.

Miinukset: Check in is from 14:00. We arrived 14:30 and need to wait 30 min. Pool starts from 7 a.m butat 7:20 it was still close.

Plussat: Only the location is great but there are many other options in the area.

Miinukset: Facilities and the whole hotel is not 4 star hotel as you would expect at all! Breakfast is ok, but very basic but the service is bad. Every morning we had to ask to clean the table because there were never made up tables available even though half of them were not in use. Seems like staff just didn't bother at all. The seating area was always covered in bread crumbs and one morning when we were sat at one of these tables the waiter just wiped the crumbs onto the seating and to the floor. I pointed this out to him but he said they will clean it later so i ended up cleaning it myself with my 5 years old son as it was just acceptable to eat in this mess. I know i should have complained non stop there but i just didn't want to ruin my holiday and my mood especially that the staff there is very unfriendly, some cant help much at all. They couldn't even advise which supermarket is the biggest nearby. The other big negative is the cleanliness! The cleaner never clean the room, just making up beds. On the day of our arrival my son was playing on the carpet floor (which is in just horrible horrible condition and must have been replaced like 5 years ago) and got his knee pricked by big piece of glass. Bed sheets were never changed during 1 week stay.The bathroom and the sink was never even wiped. the tissue box had literally 4 tissues in and finished the next morning we arrived and never replaced. one day she left the door to the terrace half opened and when we got back late in the evening it was freezing cold, almost same as outside. on the second day we found someones underwear between our twin beds and that was just horrible! I don't understand at all how the cleaner could miss that especially when she is making up beds before guests arrive.!And on the day before departure she didn't even showed up but we thought she will as we were run out of toilet paper.

Plussat: Super location. Food good , plenty of cakes at afternoon snack. Breakfast ok, could be more extensive. Nice swimming pool area. Dining room waiters worked hard to make up for lack of staff.

Miinukset: Rooms shabby and tired looking. We only ever saw 2 housekeeping staff on duty and our room only had the most basic attention each day. Staircases and public areas needed a good dusting. Reception staff provided minimum service and were unable to provide an iron when requested. We have stayed here previously and it is sad to see the hotel in this condition and lacking its former atmosphere.

Plussat: It was ok, food was good, staff were friendly.

Miinukset: Facilities were minimal, cold pool with ants, everything was coin operated, no slippers, no bathrobes for children, tiny ski room with not enough drying space, location very long way from ski lifts, no common area for hotel guests to meet, will not visit again. By no means a 4 star hotel, way overpriced for the quality offered.

Plussat: The staff was fantastic, very helpful and kind, wellness was OK

Miinukset: The food could be better (please have better/modern vegetarian options), the room has a kitchenette, but without any equipment and the pillows weren't good at all...

Plussat: beautiful location, very friendly staff, nice buffet, very spacious rooms with comfort, good swimming facilities, hammam and sauna

Plussat: Good friendly staff (specially Jessica in the restaurant) , very good atmosphere, excellent kitchen. Bravo Bravo head cook!

Miinukset: I feel sorry that the hotel has charged deposit from credit card one month before we came' and we specially asked in our reservation "not to charge credit card" because we pay money cash.

Plussat: Wonderful ; We hope to stay more day.

Plussat: Amazing host, amazing view , wonderfully comfortable rooms, superb value for money

Plussat: The host was very friendly and help us finding a great restaurant and attractions. Thanks Bart.

Plussat: It was great stay, all was nice and clean, beautiful designed and many thanks to owner Bart for warm welcome and his help. Hope we could stay longer.

Miinukset: All was great.

Plussat: Everything!!! Quite Clean Modern Character Personal Food Sauna Kitchen

Miinukset: Maybe the wifi was at evening slow and not possible to work on that.

Plussat: Beautiful place and surroundings, daugther enjoyed the swimming pool, nice clean room, great breakfast and very friendly staff - thank you Bart for all so we enjoyed our holidays here.

Miinukset: Missing ventilation in room and no place for drying wet clothes or towels

Plussat: Lovely host and great house. We really enjoyed our stay, especially the sauna. It was a shame the weather was so cloudy but still had fun. Minor comments were that the bed sheets could have been comfier, less bobbly. It would be useful to have spare bin bags and smaller plates & bigger cereal bowls. Otherwise all great.

Plussat: Very nice and friendly family running this mansion. Our room was very cosey and well furnished. Really nice place to stay for relaxation and to do other things. Beautiful enviornment and surroundings. Hygiene and cleanliness of the room were excellent. We really enjoyed it there and looking forward to go again in winter times. Thanks for eveything. Adrian and Joanne MALTA

Plussat: Staff was very helpful. Hotel is situated in quiet romantic valley without any traffic and other disturbancies. Our room was very cosey and well furnished. Really nice place to stay.

Miinukset: We missed soap in our bathroom.

Plussat: In our 10 day trip to Europe, we stayed her two nights and it was both my children's favorite place to stay! We all loved it. Great family atmosphere, comfy beds, beautiful place!

Plussat: We are more than sattisfied. Friendly, personal attitude. Beautiful countryside.

Plussat: Very nice and friendly family running the hotel - it gives a warm homely feeling. Lovely location and very food. Rooms very nicely decorated.

Plussat: Good hotel, with very friendly staff. Exellent option for cross-country ski and nordic walking. Countryside.

Miinukset:

Plussat: Very friendly family managing the guest house, and they all speak so many languages. Brilliant breakfast was included. Good home made food served in their restaurant too. Our room was small but very comfy. The restaurant is very welcoming with a massive fire place in the middle.

Miinukset:

Plussat: Friendly staff., warm hospitality, reasonable price.

Miinukset: Windows and doors of the room should me maintained under control.

Plussat: We came for 2 nights and liked it so much we stayed 5 more! It is run by a wonderful family that provides high quality service. The location is really beautiful - two mountains on either side, great walking and hiking in summer. The food in their restaurant, which was prepared by the mother of the family, was excellent. And all of this for a great price. We loved it. P.S. Kids (and even some adults) will love the trampoline in back!

Miinukset:

Plussat: Being lactose free , I was surprised how much choice their was,and everything beautifully prepared And the great variety of fresh food. Your staff were exceptionally friendly, important as it was not easy travelling on my own , but I have loved staying in your cosy hotel.

Miinukset: So sorry ! But there was nothing at all to complain about

Plussat: A really warm and friendly hotel with great service and food.

Miinukset: Hotel room was over bar so noisy at night. Lack of view from room 31

Plussat: Lovely, clean hotel. Everyone was really kind & helpful.

Plussat: Amazing view from the balcony. Large choice of food during breakfast. The hotel staff did its best to make their customers as happy as possible. A Good value for money. Safe Parking around hotel.

Miinukset: The fridge was running loud. (Simple solution, I unplugged it, problem solved).

Plussat: Hotel calme, chambre spatieuse et propre. 2 piscines intérieures bien agréables. De délicieux gateaux sont offerts pour le gouter. Le repas du soir peut être un peu long quand on a de petits enfants (3 entrées).

Plussat: We went with our 2 little children (3 and 5 years) during skiing high-season. We brought only 1 travel bed, the bigger child could sleep on the sofa. No extra costs were charged upfront neither for sleeping nor for their half-board, and also at payment there were no surprises.

Plussat: Hotell staff, Daniel from reception

Plussat: Great and friendly staff, in bar, at front desk and in restaurant.

Miinukset: Wellness/relax area opening hours - opening 13:00, closing at 19:00 - for late check-in useless :(

Plussat: Friendly Staff, great breakfast, ( different bread , fruit, honemade sweets, yoghurt) coffee machine with cups in the room. Great with a cup of coffee on youre one balcony. Downstairs you can sit in the evening with friends. Great value for money because you also get a loipe ticket for free! Room is clean and comfy. Some rooms have Netflix on the tv. So highly recommended.

Miinukset: Nothing

Plussat: Loation is nice, staff was friendly

Miinukset: The heating was not working entire night and it was cold night. So it was a not comfertable!

Plussat: The breakfast was outstanding (in truth more than we could even finish).

Plussat: Very caring personnel, clean and cozy rooms. Delicious breakfast. Great location and magnificent view. I would definitely recommend this place to my friends.

Plussat: A most excellent breakfast. Every day.

Miinukset: Time to upgrade the mattresses!

Plussat: The views are incredible

Miinukset: A separator/wall on the balcony between rooms would provide a little more privacy/comfort

Plussat: Excellent buffet breakfast.

Miinukset: Nothing.

Plussat: Very very good the breakfast, Very nice the owner. Everything was perfect except a little misunderstanding during the check-in

Miinukset: Nothing to make better

Plussat: Nice comfortable room with an excellent breakfast. Our host was very pleasant and helpful. The price was very modest.

Plussat: Perfect host, wonderful surroundings and landscape. good hiking!

Plussat: The hostess was very helpful and friendly, Hotel facilities v good

Miinukset: Finding the hotel was not easy,

Plussat: Shown room and given details of breakfast on arrival. Clean room Good breakfast with good variety of foods. Cash payments. Good value.

Plussat: Very welcoming, comfortable, great location for cross-country ski trails, beautiful views. Added touch: daily cake available in the afternoon.

Plussat: Frau Neuner is an excepitonally warm-hearted person! She creates a very cozy and family friendly space. She goes an extra mile to make sure the guests are most welcome at Alte Schmiede. I have never met anyone this friendly, caring and genuinely attentive to guests as Frau Neuner.

Miinukset: there is nothing a i didn't like.

Plussat: This accomodation is under new ownership and is being renovated. In our case, both bedrooms and the bath were at 4* level. However, please be prepared to overlook some beatuy-defects here and there. This is the perfect location for sports and a bit of quiet, the 100s of km crosscountry slopes start directly next to the venue. A shuttle bus allows to shortcut wherever you want to start. The building is situated isolated in the woods, near the entrance to the famous gorge. Next is a restaurant that is quite charming but not our first chiloice.

Plussat: the location was excellent. the treatment by the two brothers. both were very pleasant and took the time to make sure our stay was good. The restaurant next door is traditional and cool.

Plussat: Magical, peaceful location in the forest with a very short walking distance to the vertiginous Geisterklamm - a wonder of nature - deep gorge and mountain river, which excellent Austrian infrastructure allows one to explore. The place has a historical atmosphere, due to nearby ruins and the "Klammgeist' a historical Gatehouse, now an Austrian specialities restaurant. The cross-country 'loipen' start in front of the hotel, no need for a car as local transport is very efficient. Extremely helpful host who went out of his way to make our trip easy and accommodating. All in all, very charming!

Miinukset: Would have liked more choice for breakfast...

Plussat: Original room tv didn't work so switched to smaller room

Miinukset: A little remote

Plussat: Great breakfast ... the room was huge and clean, the hosts are very welcoming and friendly. The location is about 3 kms from the town center and there is a restaurant next to the hotel. Amazing view from the room. Will definetly stay again if we can.

Plussat: Nice place to spend the night, spacious, clean and very friendly staff. We got offered a breakfast to go, because we left early to see the sunrise. We came back for breakfast, because we had plenty of time.

Plussat: Nice hotel in the middle of the mountain forest. A lot of walking trails around, beautiful river and waterfalls. Very atmospheric restaurant, which was an old customs building.

Miinukset: Bathroom is quite old fashioned, but clean and functional.

Plussat: Very friendly staff, excellent breakfast, wonderful view of the mountains.

Plussat: Nice big room, good breakfast, nice guesthouse in the middle of nowhere surrounded by mountains. Quite place

Plussat: Proprietor was very friendly and helpful. We asked for help with our SatNav which was missing Germany and Austria maps and we were helped for over 30 minute to sort this out. Local restaurants were easy to walk to and provided very good food.

Miinukset: I cannot criticise this accommodation at all. Everything was perfect.

Plussat: Very helpful and kind staff

Plussat: Bergfrieden Leutasch/ Seefeld is a very decent place to call home. We felt the warm welcoming aura the very moment we step into this premises. It is well decorated, very clean and very well organize guest house. The owner Mr Martien was friendly with cheerful personality and speaks English very well. Apparently on the Christmas Eve day , we checked out and on the way to Innsbruck, we ran into some driving problem due to the slippery road after the downpour of heavy snow. We drove back to this guest house to request for help and without any hesitation, we were very well received by Mr Martein. Through his great kindness , he has gone the extra miles to help us to manage the situation and as well as providing us an extra night stay . We will like to express our sincere appreciation to your great hospitality during our stay giving us the feeling of comfort during this period. We highly recommend Bergfrieden guest house to all future guests. TQ Bergfrieden Leutasch. Sincerely Mohamad Nasir ( Malaysia)

Plussat: Great welcome from the host who was able to offer tips and advice about the area. The town is beautiful and we enjoyed one free entry to the local swimming pool.

Plussat: The Bergfrieden was an excellent guest house. We were met by the family who runs the hotel and eveyone was wonderful and very helpful and friendly. We had the apartment which was set up for a family with two double rooms and a smaller room which was obviously for children with a small bed and crib as well as a changing area, although we do not have children we can appreciate these little things for familiies. It was exceptionally clean. The kitchen had everything you would look for, even the little things you would look for such as a collander that you would have at home. Even the towels in the bathroom were different colours so you knew whose was whose. On top of that, the location is in a small valley which is absolutely picturesque

Miinukset: That my stay was too short!!!

Plussat: The gentleman that was maybe the owner of the hotel was really helpful and kind with us willing to give us any information we needed.

Miinukset: I think that the breakfast needs to be improved.

Plussat: Near to Salzburg. Near to mountain,

Plussat: location was great

Plussat: We were there with our 4,5 months old son and it was perfect. The owner is very warm and friendly person. She welcomed us and memorize the name of our son, to ask him every day how he slept (although he cannot understand much yet). Moreover the breakfasts was simply delicious with a remarkable variety so it was challenging to decide what to eat. We want to come back when our small one is older. There were so many toys and things for kids to play, it was pity he is too small.

Plussat: Everything else is good.

Miinukset: They sent me an email after I left telling me that the TV remote control is missing and they charged me 50 EUR because of that. Is that mean I stole it? Shame on you. We spent thousands of EUR to have fun around cities. Why should I stole small thing cost small money?

Plussat: The apartment was very roomy.

Miinukset: The bathroom was very small and dated

Plussat: Very beautiful countryside hotel with fantastic view from the balcony. The owner is super nice! friendly staff and clean room. very happy about everything!

Plussat: The cleanliness in the apartment and huge sized bath and toilets were very impressive. The host very friendly and obliged for the late check in and also let us use their bar freely till late night. Overall it was a very good place and would definitely recommend anyone.

Miinukset: NA

Plussat: Great place great facilities, the owners where very helpful and nice.

Miinukset: Everything was good

Plussat: Breakfast was excellent and provided a good range of foods. Dinner was very acceptable and sufficient in quantity. We didn't take advantage of the afternoon tea since we were out walking!!

Miinukset: A little more space between tables at breakfast and supper.

Plussat: From the first moment you walk in 2 the hotel you don't feel as a gast but as part of the family. Everthing the staff did was with the biggest smile & from the heart. The food was great.

Miinukset: Nothing!!!!

Plussat: We loved this hotel! We travel a lot and this was one of the nicest hotels we have stayed in. The most amazing food cooked and served with pride and love by the owner. Wonderful friendly and helpful staff. Beautiful setting. A real Austrian family hotel - go and you will love it!

Miinukset: nothing

Plussat: שלום רב מלון מעולה הבחירה היתה מוצלחת מחיר טוב יחסית למלונות באותה רמה אני הזמנתי שני חדרים קיבלנו שדרוג לשני החדרים ללא תוספת תשלום א חדרים מאובזרים נקיים ארוחת בוקר עשירה עם תוספות שלא רואים במלונות אחרים באותה רמה צוות המלון אדיב

Plussat: Maisemat hulppeat!! Ystävällinen ja avulias henkilökunta. Siisti huone,parveke kiva lisä!

Miinukset: Huoneissa ei jääkaappia/minibaaria. Ravintolasta ei saanut ruokaa, muuta kuin sesonkiaikana elokuussa.

Plussat: Great breakfast.

Plussat: Hyvä sijainti hiihtoa ajatellen. Hyvä aamiainen.

Miinukset: Heikot kuivausmahdollisuudet (hiihtovarusteet + vaatteet). Heikko ilmastointi kylppärissä.

Plussat: We really loved the place and the kindness of the people at Schweizerhof. The rooms are comfortable and quiet, the surrounding places are marvellous, expecially in snowtime, and breakfast is gorgeous.

Miinukset: If you're planning your stay for visiting Innsbruck, you better have a car.

Plussat: Watching the mountains from your bedroom window in the morning was great.

Plussat: Location, close to cross-country ski trails (about 100-150m on foot)

Miinukset: Poor service, staff not available during advertised times, worse value for money than other hotels we stayed in

Plussat: Friendly family-run hotel. Breath-taking views of the mountains, glorious location, convenient for cross-country skiing (Langlauf).

Miinukset:

Plussat: The Owners was very nice and friendly.

Miinukset: The staff was excellent

Plussat: Cleaness, modernity, location, very nice staff, size of the room

Miinukset: Mispricing about taxes. They give you the access for WiFi but staff did not mentioned about the 3€/day. A bit strange for a Mariotte, it should be included in the general price.

Plussat: Huone oli tilava ja siisti, jopa moderni, vaikka ulospäin hotelli on kulahtanut. Ylemmistä kerroksista (ainakin 7. kerros ja siitä ylöspäin) näkyy ikkunasta väkisinkin hieno vuorimaisema.

Miinukset: Aamupala oli yllättävän vaisu ja painottui "epäterveelliseen". Aamupalalla tarjoilu oli myös jokseenkin ailahtelevaa. Meille ei koskaan tuotu kahvia pöytään, vaikka naapuripöytään saatettiin tuoda. Samoin munakas tuotiin toiveiden mukaan paistettuna yhtenä aamuna, seuraavana ei edes kyselty... Siivous on hidasta eli check in ei todellakaan onnistunut kuin vasta kolmelta iltapäivällä. Siivooja ei myöskään tuonut uusia pahvikuppeja käytettyjen tilalle ja oli jättänyt käyntinsä jälkeen ikkunan sepposen selälleen...!

Miinukset: Uloskirjautuessa kävi niin, että avainkortit ei enää toimineetkaan yhtäkkiä varttia vaille kaksitoista, eli tavaroiden saamiseksi huoneesta piti käydä uudelleen respassa ja sitten taas huoneeseen jne. Vähän tarpeetonta.

Plussat: View Staff Cleanliness Location

Miinukset: Breakfast should be INCLUDED...NOT EXTRA INTERNET should be FREE (Note: Innsbruck Austria offers Free Wifi) AC Marriott should be free as well.

Plussat: The location is fantastic

Plussat: Good breakfast, nice view from the room, good location near the train station

Plussat: Avulias henkilökunta. Meitä todella palveltiin. Lyhyt matka juna asemalta hotelliin. Kaupungin sydän kivenheiton päässä. Tämän parempaa sijaintia ei voi olla. Vaalea sisustus, kaunis harmonia. Ihana tuoksu respa aulassa.

Miinukset: -

Plussat: Location

Miinukset: Not as Marriott hotel standard.only good point for this hotel is the location. I paid for king room mountain view and got it but it was handicapp room so very uncomfortable.part of the room dirty as Windows. They say they have a garage but it is a pubblic parking and nowhere indicated as Marriott garage plus is very busy and you have to pay Before collect your car at reception if you want to pay with credit card because at cashier often it dosen't accept cards.and it costs 20euros daily.At reception the staff say they speak english but they speak a terrible language.Not helpfull people and not honest about parking. Wifi is not free and it is so strange in 2020 at 4stars hotel.

Plussat: Huone oli tyylikkäästi sisustettu ja näköalana oli vuoret. Huoneessamme oli ilmastointi ja parveke, mikä oli suuri plussa hellesäällä. Huoneen kylpyhuone oli tilava ja toimiva. Auton saimme lisämaksusta (13 eur/vrk) parkkiin hotellin alapuolella sijaitsevaan kauppakeskuksen parkkihalliin. Aamiainen oli keskivertoa parempi ja valikoimaa riitti.

Miinukset: Huone oli hieman ahdas ja siisteydessä oli paikoitellen toivomisen varaa.

Plussat: Very clean hotel. Modern interior design. Hotel is located in a fantastic location in the center of the city.

Miinukset: A little expensive.

Plussat: Aamiainen oli yksi parhaimmista! Valikoima todella runsas kaikessa, erityisesti kylmissä. Erikoisruokavaliot huomioitu hienosti. Astiasto piristävä ja aamiaishuone upea! Sijainti keskeinen ja hotellin puitteet yksinkertaisesti todella hienot!

Miinukset: Näkymä huoneesta oli valokuiluun (huone oli kuitenkin todell siisti ja suuri).

Plussat: Ihanan hyvä aamiainen.

Plussat: Perfect location, central to everything. We had an amazing balcony that was really nice to relax on. Everything was clean and the staff were very friendly.

Plussat: Great Room. Wonderful views of the mountains

Plussat: Breakfast is ok but nor for 4 stars hotel. Location is in the very center but in total -- it was awful expirience.

Miinukset: Everything is totally disaster. In one word: i don’t know how this hotel got 4 stars, for me it was like a hostel and even worth. There is nothing in the room: no glasses, no tea, coffee (i had this even in cheaper hotels!), no spoons, knifes... The fridge is empty: they propose to buy it in vending machine on other floor! I remind: 4 stars... There is only shampoos, shower gel and 1 soap. During all our staying they NEVER gave more shampoo and i had to ask them about it on a third day. We booked economy class room (145 eur per night) with view. It was in description of the room and i even wrote it in a letter to hotel, to make sure that we will have it. When we arrived i found a room with a view on a grey wall in 1 meter of window and the little window on a side which doesn’t give any light at all, not functional. So -- no view. When i went on reception and asked why it’s like this they said that i booked this kind of room and if i want room better i need to pay... Wow, really? I was shocked. To have bathrobes you have to pay deposit 50 eur. And then return them on a desk by yourself while checkout. Pay extra, even deposit, do all by yourself while it’s 4 star hotel?.. If you need iron you have to go downstairs and take a key from a room with iron. No one cares: you have to do everything by yourself, go downstairs, after you have to return it by yourself... And the room with iron is just disgusting: 2x3 mètres, the strongest smell of chemistry, was awful. And the board for ironing was very old, dirty, in yellow spots... I had to prepare my white shirts for official meetings and i didn’t do it. When we checked out it was the last day before quarantine so next day no clients. When we went to breakfast guy downstairs told it will be in OTHER hotel! We spent time going there and back, where a bit late with checkout (20 min) and had a call that we need to checkout faster! Wow, really? So awful service... Someone check this hotel and take away the stars!

Plussat: The size of the room, the spa, the quietness in the room, comfortable bed.

Miinukset: A little far from the old town. The restaurant was closed on Sunday.

Plussat: Aamiainen ihan kelpo

Miinukset: Vessatila liian julkinen, lasiovi ja ympäriinsä kiertävät ikkunat takivät vessareissusta julkisen tilaisuuden.

Plussat: Good location, right opposite to the hungerburg-bahn lowenhaus station. Particularly convenient for travelers aiming for the Nordkette. It is fairly close to the major attractions viz. Golden-Roof, the Hofburg Palace.

Miinukset: Breakfast options are limited and overpriced. The hotel lobby and public areas could have been cleaner in general. The reception could be more lively and involved while interacting with guests.

Plussat: Location, cleanliness, value for money, staff

Miinukset: Nothing

Plussat: Breakfast Cleanliness of the rooms Staff

Plussat: this is a real design hotel, but nevertheless very comfortable. The rooms are very large and the view opens to the mountains. The station of the "Hungertalbahn", that leads to the mountains is just in front of the hotel. The hotel staff is friendlier than usual.

Miinukset: the hotel is on the border of the inner city, so just a 10 minutes walk.

Plussat: The room is spacious, the hotel brand new and the location excellent.

Plussat: The staff was wonderful. The breakfast delicious.and location

Miinukset: we had a problem with our ac condition system

Plussat: The design, minimal and efficient and comfortable! It all made sense -- uncluttered, roomy, efficient, with wonderful attention to detail. The hotel is efficient and functional. We love the bathroom access to light and ease of use with the two way door, etc.

Miinukset: Nothing! We like every thing and admire the folks who designed the entire hotel but especially the guest rooms.

Plussat: very good location 5 min walk from city center, very frienly staff, good design in hotel, big rooms, recommended to visit the city.

Plussat: Hotelliin saapuessa oli vastaanotto ystävällistä ja avuliasta, virkailija neuvoi mihin voi parkeerata moottoripyörän. Ravintolassa normaali rutiinipalvelu.

Miinukset: Vastaanotossa ei kerrottu parkkipaikan maksullisuudesta, neuvottiin mihin mp:n voi parkeerata. Lähtiessämme hotellista vastaanottovirkailija oli vihainen, kun emme laskua maksaessa maininneet, että moottoripyörämme on ollut parkkihallissa. Asia tuli ilmi kun joudun kysymään, avaako tulleessa saatu parkkilappu puomin. Maksoimme ko parkkipaikan, mutta parkkilappu ei toiminut, kun poistuimme hotellista. Hotellin henkilökunta (myös ravintolassa) oletti että asiakas tietää hotellin käytännöt.

Plussat: Nopea sisäänkirjautuminen, ilmastointi huoneessa, lähellä kauppa ja hissi vuorille, ystävällinen ja palvelualtis henkilökunta, oma rauha, pyyhkeet vaihdettiin päivittäin, leveä sänky

Miinukset: Likaisen näköinen lattia tullessa, ei parveketta, loukkasin jalkani kylpyhuoneen rikkinäisessä lasiovessa, hieman matkaa keskustaan, ei polkupyörävuokrausta, huonot tyynyt nukkua

Plussat: Hotelin henkilökunnan palvelu oli nopeaa ja ammattiataitoista.Vastaanotossa olitunne, että meitäodotetiin ja tiedettiin heti ketä olimme. Kokonaiskuva siis mieelyttävä.

Miinukset: Henkilökunta ei onnistuu lunastamaan luopausta "your smile is our job"

Plussat: very nice hotel

Miinukset: no

Plussat: the comfortable and modern designed room

Miinukset: After waking up in the morning i felt that the air inside the room was dry probably because of the air condition system. I'd also like to have more available pillows for the nightsleep

Plussat: Very nice location, excelent staff, highly recommendable hotel

Miinukset: Everything was excelent

Plussat: Bed creaked

Plussat: The room was fairly clean. Location not to far from the city center.

Miinukset: Pillow too soft. Way too soft. Hardly noticed any pillow was under my head. How hard can it be to get it right? Staff wrongly handed my room key to other guest. Missing a few common item normal hotel would placed in your room like kettle, complimentary mineral water, etc.

Plussat: Asiakaspalvelu respassa oli erittäin ystävällistä ja tunsimme olomme erittäin tervetulleiksi. Jos meillä oli mieltä askarruttavia kysymyksiä bussiyhteyksistä tms. osasivat he auttaa. Aamupala oli runsas ja hyvä. Huoneet tilavat ja puhtaat.

Miinukset: Henkilökunta aamiaisella ei lainkaan puhunut taikka ymmärtänyt englantia. Jos yritit kommunikoida ruokapuolen henkilökunnan kanssa englanniksi olivat he epäystävällisiä. Kuntosali ja saunaosasto olivat rajoitetusti auki (klo 17-22), joten meiltä jäi käymättä.

Plussat: Good location, good breakfast

Miinukset: It was freezing in the rooms. We alerted reception about this, but they told us it takes 20-30 min to fet warm... it never did

Plussat: Hotelli oli keskeisellä ja hyvällä paikalla. Saunaosasto oli siisti sekä rauhallinen ja sieltä oli upeat maisemat. Aamupala oli monipuolinen ja aamupalapaikasta oli hienot maisemat.

Miinukset: Kuntosalilla ei ollut painoja ollenkaan ja paikka oli aika vaatimaton.

Plussat: Aamupala hyvällä näköalalla

Plussat: The hotel is nice in general, the rooms are ok furnished. The staff was very friendly and helpful. The complementary breakfast was also very very nice and good quality.

Miinukset: The room was not completely clean. The fridge in the room had some leftovers from the guests before, it wasn't nice to see! The windows of the room were also left open, which I find it a bit strange. The location of the hotel is not nice. You need 15-20 minutes to walk to the city center, which is ok, but still it is location on a main street and it is a noisy. The parking is expensie, 12 € per day. It is a bit strange to ask for an extra parking for your hotel guests.

Plussat: Huonesiivooja huippu tyyppi. Huone väljä,viihtyisä.

Miinukset: Koiria hotellissa ja kokolattiamatot=ei siisti yhdistelmä.Allergikot eivät tule. Wc-käsisuihkua ei ollut ja huone kuuma yöllä,koska ilmastointi pois päältä n.01-04.

Plussat: Munakas hyvä

Miinukset: Sunnuntaina ei saanut ruokaa bistrosta. Pöytävarausta ei voinut tehdä jouluaatolle eikä joulupäivälle. Onneksi järjestivät ruokailumahdollisuuden. Jouluaaton ruokailun viereinen pöytä piti erittäin epämielittyvää melua. Ruoka ihan OK. Suihkussa ei turvakahvaa: vaarallinen paikka liikuntarajoitteilselle.

Plussat: Nice breakfast with a lovely view and gennerally very nice hotel

Miinukset: We had a family room with a normal bed (which was really good) and a sofa bed for the kids which was in horrible condition. Thus I cannot recommend the family rooms.

Plussat: Super location and our room had a great view. Easy access to busses or a scenic walk to downtown. I think it took us 25 min or so. The staff was also very friendly. Continental breakfast was also tasty and food quality was good.

Miinukset: The beds were not great. It's basically two single beds joined together. They were not very comfortable and kept separating. Annoying. Also, for some reason they were short on extra pillows when we asked for them at the reception.

Plussat: The complete package

Plussat: Saksalaistyyppinen aamiainen oli monipuolinen ja laadultaan ok. Hotellissa uima-alla ja erikseen kolmen saunan Spa. Ystävällinen henkilökunta. Sijainti oli loistava.

Miinukset: Hieman kulunut yleisilme.

Plussat: Perfect location for sightseeing, not bad wellness, very friendly and helpful hotel staff

Miinukset: Breakfast was a bit poor and it was hard to find a clean table to sit (somehow the restaurant staff didn't have time to clean the tables)

Plussat: Ravintolasta pidimme ja jotkut virkailijat respassa olivat tosi ystävällisiä, mitä ei voi sanoa saapumisillan henkilöstä. Tuli huono ensivaikutelma. Huoneesta ei ollut mitään näköalaa, sisäpihalle vastakkaisen talon seinään. Oli ollut ilmeisesti joku vesivahinko. Jouduimme kävelemään muoviseinien läpi, minkä välissä oli kuumailmapuhallin

Miinukset: Katso yllä. Kun tulimme hotelliin ja esitimme vuocherin, sanoi virkailija: teillä on varattuna 2 kpl kahden hengen huoneita. Kun kysyin, miten se on mahdollista, virkailija sanoi: toinen on Expedialta ja toinen teiltä. Kun kysyin, eikö toista voi mitenkään peruuttaa tai muuten hyvittää, sanoi virkailija, ettei se ole mahdollista, koska molemmat on maksettu ja tolosti minulle paperin, missä oli Expedian puhelinnumero ja sähköpostiosoite. Koitin vielä samana iltana soittaa numeroon, mikä meni suoraan vastaajalle (en osaa kovin hyvin englantia), joten kurjoitin heille sähköpostin, johon en ole vieläkään saanut vastausta. Asua oli lyhykäisyydessään näin: kun olin varannut lennot, minulle tuli Expedialta mainos, hotelli Insbuckista, joka tuntui minusta sopivalta paikalta. Kun koitin varata sitä, kaikki meni ok, kunnes tuli luottokorttikohta,mihin annoin kaikki tietoni ja vastaukseksi tuli, luottokorttia ei voida hyväksyä, koita toista korttia. Sama uudestaan ja koitin vielä kolmattakinmkorttia, minkä jälkeen ymmärsin, että varaus on ok. Sitten rupesin ihmettelemään, kun ei koko viikkona ollut tullut mitään varausvahvistusta tai voucheria. Tarkastin vielä pääluottokorttini maksutiedot, eikä sieltä ollut veloitettu mitään hotellia. Koska meillä oli tärkeä olla juuri 12.1. perillä, menin ihan paniikkiin ja lähdin etsimään muuta hotellia. Huokasin helpoituksesta, kun sivullanne oli vielä yksi huone tähän hotelliin. Varasin sen heti käyttäen MC korttiani. Matkustimme Insbruckista suoraan Kanarialle, missä nytkin olen, enkä ole pystynyt selvittämään asiaa mitenkään. Ymmärrän, että olen nyt joutunut maksamaan kahdesta kahden hengen huoneesta, joista vain toista olemme käyttäneet. 4 ylimääräistä yltä on tosi paljon eläkeläisen budjetissa. Miten neuvoisitte minua nyt etenemään asian kanssa? Meidän piti vielä samana iltana ilmoittautua Olympiatoimistossa, joten kysyimme virkailijalta, miten sinne helpoiten pääsee.

Plussat: Excellent location, really close from pretty much every attraction. Overall staff is really friendly and helpful. Good value for the money!

Miinukset: Some staff members were making noise in the hallways or in the elevator sometimes, which was a bit disturbing.

Miinukset: Hotellin baarissa sai odotella henkilökuntaa todella kauan ennen kuin saapui paikalle.

Plussat: I liked the good position near the Golden roof and to city center. The hotel was clean and comfortable. We were everything to clean our hands for this Covid times .. Staff was friendly and kind.. The swimming pool was perfect and spa area .. Also the breakfast buffet was so delicious and cleaned.

Miinukset: I didn’t like the majority cost for my little baby that she slept with us in a double room and she didn’t have a bed even though we’ve booked for 2..

Plussat: Bar was very modern and comfortable. Barman was very attentive. Liked the Panorama spa facilities and terrace

Miinukset: No towels in my room when I arrived and the mini bar had half drunk bottle in it. Looks like it hadn't been checked. Car parking was a little inconvenient as the hotel car park wasn't in operation.

Plussat: Hotellin sijainti tosi hyvä, siitä hyvin lyhyt kävelymatka vanhaan kaupunkiin, bussi- ja raitiovaunupysäkeille sekä kaupungin keskustaan. Viihtyisä ja mukava hotelli, jonka huoneen (306) ikkunasta oli huikeat näkymät joelle ja vuorille. Hyvä sänky ja hinta/laatusuhde muutenkin hotellissa kohdillaan. Nude Spa alue suomalaisine saunoineen oli virkistävä kokemus aikuisille matkalaisille, tosin spa alue on aika pieni.

Plussat: The location is excellent: the hotel is situated close to many good restaurants and historical sites.

Miinukset: The bed was not comfortable. And during the whole night my sleep was interrupted by the noise from the street.

Plussat: Second stay at this hotel. Standards remain consistent. Excellent staff and breakfast. Room clean and functional. Well-located. Good spa facilities, especially the pool. Will definitely return.

Miinukset: Not applicable.

Plussat: The location was great and the views from the room were fantastic. The facilities at the hotel were the best we had encountered with saunas and pool etc.

Plussat: The hotel staff is always very polite,the facilities are clean and tidy.

Plussat: We did enjoy the location in particular and appreciated the underground parking in central location.

Miinukset: The use the car lift for personal purposes with children was not particularly exciting, but the kids liked it.

Plussat: Location, location, location. Friendly staff, nice rooms, good value. Can't wait to return.

Plussat: Erinomainen sijainti vanhassa kaupungissa. Palvelu ystävällistä. Aamiaistarjonta laaja ja palvelu ripeää. Hotelli toimi hyvin pienen lapsen kanssa matkustaessa.

Miinukset: Spa ei vastannut odotuksia.

Plussat: breakfast: good variety and quality

Miinukset: we left this hotel after 2 nights, because of the uncomfortable room: we could not turn down the heating and had to turn on the airconditionning in order to cool our room (in the winter!!) As it was situated to the busy street side, we could not sleep with the open window. Their homepage is very stylish and modern, but the hotel itself is kind of oldfashioned inside. Very tiny garage: complicate access for bigger cars. Kind of hectic hotel (bus groups)- no restaurant facilities if you want to eat à la carte.

Plussat: Location

Miinukset: Lack of evening restaurant, but plenty of places nearby

Plussat: everything - especially the staff

Miinukset:

Plussat: Location

Miinukset: Noise

Plussat: Staff were very polite and ever so helpful. They went out of their way to provide some office equipment etc that I had left at home. There help ensured I had a susscessful visit. Also their Masseur was experienced and assisted with a shoulder problem more thoughoughly than the local medical personal where I live.

Miinukset: The breakfast layout could have been a little more ergonomic. I often saw people spinning around to look for the basics.

Plussat: Helpful staff, clean room and a decent breakfast

Miinukset: Loud rooms, far out location and no real cooking facilities for a hostel.

Plussat: It was very clean and spacious. The breakfast was very good. The staff was extremely helpfull and welcoming. I even extended my stay because I had such a good time there.

Plussat: Apart from that it was tidy. Room was quiet despite being located next to the motorway. Good selection of product for breakfast. During the weekend free parking on the street.

Miinukset: Very small rooms, no shower gel or shampoo in the bathroom. No sausages or scamble eggs any sort on breakfast. Very mild coffee. Limited space for breakast (6 tables???? We had to wait, noone clean the mess and dirty dishes after people before use.

Plussat: The receptionists were extra helpful and friendly. Separate waste bins. Very clean, spacious, comfortable, bright. Nice desk with local lighting. Very stable WiFi. You can grab the nice breakfast and have a sit outside enjoying the wonderful mountain view. Close to the tram stop.

Miinukset: The room is spacious and floor is covered with laminate, so I made noise just moving inside it. The floor in the shower may get slippery when wet.

Plussat: Hyvin nukutti

Miinukset: Lähtemisestä

Plussat: Sänky ja pelkistetty tyyli. Henkilökunta ystävällistä.

Miinukset: Huoneessa ei lainkaan ilmanvaihtoa, todella huono ilma yön jäljiltä ja kuuma nukkua. Raksamiehet tekivät hommia ulkona ikkunan takana, joten verhot olivat kiinni. Aamupala niukka ja esim.hedelmäsalaattia ei tullut lisää vaikka aamupala aikaa oli melkein tunti jäljellä.

Plussat: Good room size, clean.

Miinukset: A bit far from the city center.

Plussat: Todella viihtyisä, mukavat maisemat. Helppo poiketa valtatieltä. Sopivan kokoinen kahden hengen huone.

Miinukset: Äänieristys oli heikko.

Plussat: Breakfast was good and included, beer offer price and they gave us a welcome drink. You can also pick a free borrowed umbrella

Miinukset: The fact that there is too much single use plastic usage. They should have normal spoons, forks and knives and so on available, no need of using plastic. The jam and butter could be in big jards and people pick up and not the small packages which created too much waste

Plussat: Siisteys ja huoneessa ja kylppärissä kaikki uutta. Hiiren hiljaista yöllä. Hyvä aamiainen. Parempi kuin usean tähden hotellit kokonaisuutena.

Miinukset: Kaikki hyvin

Plussat: We stayed at Hostel Maramota for one night. This is a very nice hotel, the room was tidy, clean and quiet, that was exactly what we needed. Staff was very friendly and helpful. I would stay in Hostel Maramota again.

Plussat: Huone oli todella suuri, ja siinä oli kaksi wc/suihkutilaa. Huoneessa oli myös kaikki ruoanlaittoon tarvittavat välineet. Siihen mennessä vierailemistani hostelleista siisteimmät ja parhaiten tarkoitusta palvelevat tilat.

Miinukset: Ei vaatteidenpesumahdollisuutta. Huoneen wc-tiloissa oli mahdollista pestä pyykit, mutta kiireiselle ihmiselle pesukone+kuivausrumpu-kombo olisi paras ja helpoin. Lähistöllä ei myöskään ollut ympäri vuorokauden olevia ilmaisia parkkipaikkoja, joten auton mukana pitämisestä joutui maksaan lisää.