Lijiang hotellia

Plussat: I have come here twice already, because the property and rooms are beautiful and well located in Lijiang Old Town. The staff is very friendly and helpful, for example for arranging day trips. A cute plus: the adorable dogs!

Plussat: The hotel is quite close to the South Gate of the town, the staffs are extremely helpful to arrange our day tour activities and recommend nice places for meals and performances in Lijiang! The room is clean, has umbrella and pajamas, good service.

Miinukset: Nope.

Plussat: The best place we have stayed at during our time in China! The staff went above and beyond to help us! They really made us feel like we were family. They have a lot of helpful information on where to go for day trips, restaurants, and more on arrival. Someone is always available to help. Another plus: the dogs are the cutest! The location is great too, it is in a quiet side alley in the old town center. The rooms are beautiful and the value for money is unbeatable, especially in this town!

Plussat: The super kind hospitality of staffs. Clean facilities.

Miinukset: NA

Plussat: The staff at the reception were trying their best to provide a room that I would be happy with and to help with any issue. They speak some English and communicate mostly through translating apps and there are also volunteers who speak English. So we understood each other 109%. I had free laundry service there as well, very helpful:) I stayed for 5 nights in a few different rooms, the suite was the most amazing. Hope to stay there on my next visit to Lijiang. P.S. For the internet: they have wi-fi but you need to be ready with your own VPN for internet because most of the western internet sites are blocked in China.

Plussat: Situated in Old town itself, it’s a perfect place to experience the beauty of Lijiang and its old town. What’s more to mentioned is the Inn’s cleanliness, facilities and helpful staff. The staff was helpful in giving suggestions, making of bookings for day trips and restaurants, and purchasing of local delicacies (eg. teas and flower pastry). The property also had a washing machine and dryer for us to do our laundry. Our stay with this property was really memorable and will definitely be back again, and recommend to all!!

Miinukset: Nothing, it was all good!!

Plussat: I've stayed in numerous hotels and I have never received a better service then I did in this hotel. On our first day, the boss lady helped us to book a show to watch and even insisted to walk us t the bus stop where we can take the bus. She even volunteered to find us to bring us back t the hotel if we are lost. The second day, they arranged someone to walk us t wait with us for our tour bus t the mountain. He even waited with us t the bus arrived. When my bf had altitude sickness, they gave my bf medicine and oxygen and told us how he could get better. They brought us t buy silver and we managed to get 10% off and the person who brought us there even waited w us till we finished buying!! That is rt fantastic service that I did not get even when I was staying at 5 star hotels. One of the Staffs even volunteered to bring us tea samples to the hotel so we can sample it at the hotel. And walked us from the north gate to the guesthouse when we arrived in the guesthouse for the second time. They often invite us for tea in their living room to chat w us on how we can enjoy our stay better. I would say our stay in lijiang was made better because of such great hospitality by the hotel. Thank you so much.

Plussat: They upgraded our room for free. Great service and nice staff :) helped us to book taxi and gave us a map to reach the best tourist places. Cute dogs !

Miinukset: No western breakfast available.

Plussat: Everything is very good. Room is clean, staff is so kind, dogs is so cute. I love it.

Plussat: Hotel located in the centre of the Lijiang Old Town. Extremly helpful staff, they helped us a lot, advise were to go, where to eat or to buy the best tea. Almost forgot about delicious home-made breafasts which were served during our stay.

Miinukset: Everything was fine.

Plussat: Nothing at all

Miinukset: No smiles no greetings no assistance from staffs at all. Breakfast below hyatt standards. Surrounding retail shop all closed. Nothing can be experienced as a hyatt managed resort. Garden and landscape not manged. After check in, we were driven by buggy and was dumped at room block. No luggage service or introduction of the room. Absolutely not worth paying the rate

Plussat: The food here was varied, well-cooked and all round wonderful. We loved the buffet restaurant, especially the fresh fish counter and the Chinese area where the friendly chefs whizzed up really tasty local noodle dishes for us on request. The breakfast choice is vast and the western-style bacon is as perfectly cooked as the Chinese baozi. Cleanliness is Hyatt-high. The rooms are exceptionally well-appointed (with ironing boards and decent hairdryers). Staff are super-warm, helpful and speak good English. The pool is big, perfect for swimming lengths, and the jacuzzis (separated by gender) are decently-sized. There's also a good gym.

Miinukset: I liked everything and was tempted to give this hotel a perfect 10 but knocked a point off for location just because we like to walk everywhere. If you want a resort hotel that gives you peace and quiet, the location of this hotel is perfect, with views of the snow mountain and an idyllic setting. However, you will need a taxi to access Lijiang old town (the hotel is much closer to the pretty Shuhe ancient town) and it's a decent taxi ride to the train station (around half an hour depending on traffic). We walked to the old town but it wasn't a pretty walk, better to drive to the (many) pretty areas and do your walking there. That said, taxis in China are cheap and plentiful, and there was a constant stream at the hotel. Shuhe is walkable and is very pretty, well worth a visit for souvenirs or a tea stop (new tourist infrastructure is currently being built).

Plussat: Breakfast was marvelous. Location is good. The all design for interior and exterior is super.

Plussat: Very comfortable and we appreciate with the charming scenery every morning.

Miinukset: Nothing

Plussat: Excellent location (near Shuhe ancient town) and excellent facilities( better than most of the hotels in that area). Hotel room is very clean and service is great! All the staff are very kind, front desk Ms Shen is very helpful upgraded our room as we were three girls staying in one room. The view is amazing if you are looking for some nice peaceful Mountain View and breakfast got tons of Choice!

Miinukset: None

Plussat: Great value for money especially the buffet evening meal. Lovely surrounding area and helpful friendly staff.

Miinukset: Missing soap in the powder room.

Plussat: The staff were all lovely. The concierge - Lancelot was exceptional. He went to great lengths to ensure that we had a great time in Lijiang.

Miinukset: Location. However we’d stayed the previous night right in the centre of the Ancient Town and we hadn’t been able to sleep. So, it was a joy somewhere yurt.

Plussat: Need to mark all the food in English. Specially for Muslim its very important to know which food they are taking. Other all the facilities are awesome.

Plussat: The pool, the setting and the staff! All 10/10.

Miinukset: Nothing

Plussat: Breakfast was excellent with different spread every day. The room was spacious and comfortable with a fantastic view of the Yu Long Snow Mountain. The resort compound was tastefully landscaped and picturesque. The staff were warm and professional. We especially liked the sweet tea they served whenever we were at the lobby area, so thoughtful!

Miinukset: The toilet compartment was a bit too small for a big man (especially when you need to clean yourself ) although the whole bathroom area was spacious and well designed.

Plussat: The setting is absolutely stunning

Plussat: we had very pleasant stay. had wonderful exprience and happy to stay at banyan tree Lijiang. all the staffs are very helpful and kind. we will be back for our next trip.

Miinukset: Location is bit faraway from everything. and Facilities bit Old, eventhough they try to be well maintains and cleanness in the villa. need to be update.

Plussat: Good service by a staff that tries very hard to please customers.

Miinukset: The checkout experience was very poor. I asked for help with luggage to take to front desk at an exact time 30 minutes prior, no one ever showed up despite 3 calls.

Plussat: Room design, views of Jade Dragon Snow Mountain, stunning grounds, great staff

Plussat: The view; the serenity and the exclusivity; food is excellent; staff is very helpful; the complimentary birthday cake

Miinukset: It would be nice if they have a swimming pool

Plussat: Excellent design and location. Some of the premises look a little tired

Plussat: View from the Vila was great

Miinukset: Service was absolutely terrible. The restaurants were not up to standard. Towels in the room were taken away but not replaced. The lock to the room was broken and the staff didn’t seem to care. Lots of other minor disappointments.

Plussat: Everything! View, Room, Location and Staff

Miinukset: No

Plussat: Friendly and helpful staff

Plussat: Quiet, clean and very helpful staff

Miinukset: Nil

Plussat: The hotel is small but very stylishly and tastefully decored. All the details in the hotel are immaculately put together. They only have 3 client service staff, it seemed, but then it’s a small boutique hotel with 15 rooms only. Tucked away in the heart of the Lijiang Old Town, it requires a small walk through cobbled, narrow streets to get there, but their hardy service ladies had no qualms just carrying out bags for us on their own!! We were welcomed by a friendly, personalised tea service, and the tea was sooooo nice. Staff took great pride in their service and took guest reviews very seriously, hence they went out of their way to be helpful and responsive. It was a real highlight to our visit to Lijiang.

Miinukset: Slight problem with their air con - their staff was very apologetic and offered to changed rooms for us the moment they were notified, but our stay was too short to make that necessary. We appreciated their attitude and response though.

Plussat: We had an excellent stay. The service was amazing and they took care of everything. The manager had special attention to all our needs. Also it was really interesting to taste different teas and have an explanation of the qualities. Really good service!!

Plussat: Comfortable room, very helpful staff (with good command of English), delicious local breakfast (recommended)

Miinukset: Google map took me for a ride until I thought of checking Apple Maps.

Plussat: I loved the peaceful atmosphere at this boutique hotel. Staff was very friendly. Excellent location in the Old Town but in the quiet part. Delicious breakfast. Clean room.

Plussat: Staff was very helpful. Hotel is situated in the middle of ancient town.

Plussat: 　comfortable，very kind people

Plussat: The staff are friendly. The architecture of the building is beautiful.

Miinukset: The hotel is far from the taxi dropoff point and it is on a slop top. Carring heavy suitcases is a problem. The condition of the mattress is bad. The mattress is old and the centre part is sunk in. It makes lying down uncomfortable. One of the water taps is not working. The private garden is not maintain properly. Breakfast only starts at 8am. Early morning departure only given some bread and packet milk. Also the quantity and quality of breakfast should be improved.

Plussat: The staff were very helpful and accommodating with whatever I asked them for. It was a very nice and warm atmosphere. I was particularly touched by the staff member helping me with mu luggage to get to the main road at 7 am to get a taxi.

Miinukset: Nothing really!

Plussat: The staff were absolutely amazing. Information and help provided before the stay was thorough and really helpful. The rooms were lovely and suitable / comfortable in all weather : underfloor heating, electric blanket and heater in the cold and fan unit when warm. Lots of little touches were provided - sachets of honey, special moisturiser and lip balm. Breakfast was absolutely delicious and plentiful. But it really was the staff, they were so helpful and welcoming, we wish we had stayed longer.

Miinukset: N/A

Plussat: Super friendly and helpful people

Plussat: The first hotel in China that I go which has VPN directly trough wifi! Very quite location, which is also makes something rarely for China!

Plussat: The room was vey clean and modenly furbished. The breakfast was delicious and had lots of variety. The staff were super nice and helpful. My husband didn't feel well at the night we stayed in. When they learned that, they cooked a special meal for him. Thank you! Will definitely come back.

Miinukset: None

Plussat: I love the people who made our experience wonderful. The staff and the owner really took care of us and made us feel welcomed. The whole place was homy and allowed us to simply relax and have a great time. Amazing environment, organic & freshly picked arugula, great yak cheese and wine,. We had great chats with the owner of Bivou who was very interesting and inspiring too!

Plussat: Very nice hotel, perfect position but overall the best is the nice girls that work at the hotel. Very helpfull, very nice and always smiling. Really recomanded!

Miinukset: Matress too hard.

Plussat: Everything! Service was excellent and the little touches made it perfect. Well-designed room, great cafe (love the little library and great wifi access), staff made everything easy and arranged great tours, made suggestions, etc. Awrsome location, steps to so much yet peaceful and a beautiful view of the little farm area. SO many little touches to make our visit special, from good info and communication on checkin (even though very late at night) to handrawn maps of the local towns to a special little gift on checkout. They have really thought through what travelers may need.

Miinukset: Can't think of a single thing.

Plussat: Green Tea, cake and fresh local fruit on arrival, and beautiful lilies in reception area. Boutique hotel just on edge of the old town and park area - only 5 mins stroll to the centre. Very friendly and helpful staff, with good English.

Miinukset: Rooms a little warm. Short walk from where car could drop you (village boundary) in pouring rain- though staff did come with trolley to help with luggage

Plussat: Owners were 4th generation tea specialists who really took care of us. They gave us great advice on our itinerary, showed us how to prepare and taste local tea and gave us free room upgrades. Xiaoshimei and Amy are amazing hosts and they went out of their way to make us feel welcomed in Lijiang. We love this inn and its location. Every time we entered the inn, we felt an immediate sense of peace and beauty.

Plussat: Great location, friendly boss and helpfull staff

Plussat: We really enjoy our stay very much from the moment we check in and the moment out. Everyday, during breakfast, we have great time together with the guesthouse team and also their help in sharing with us what to buy, what to eat and what to do in Lijiang. It is truly very nice to be treated like a family member whenever we meet since the owner and her team treat every guest well. During our trip, chinese teas, fruits, coffee and their special brew plum wine were free flowing everyday. The atmosphere is like a home to us. After our 4 days of stays, we now plan our next trip with 4 more couples in the near future. For the number of stars, this hotel quality for a full 5 stars. I will be very happy to recommend Jun Bo Xuan Boutique Guesthouse to anyone who intend to stay In Lijiang.

Miinukset: None

Plussat: Friendly and helpful staff

Plussat: Everything is perfect from room, food , price and staffs. We need to travel early besides arrange breakfast , packs some food for us cos they knew we need to travel long hrs in car. This trip was too rush , did not really enjoy this hotel fully. For sure we will be back.

Plussat: Welcomed by heart warming Naxi family with traditional tea service. Location is just riverside at quiet area , room is tidy. Tea and fruits at reception anytime, homemade plum wine at evening, breakfast is superb also. The most unforgettable is the staff.They were really friendly and helpful. Thanks to Ann and Amy! You just made my day.

Miinukset: Nothing

Plussat: Fantastic location. The prettiest part of LiJiang old town. The room was spacious, clean and beautifully decorated. The bed was very comfortable. The staff at the reception were very friendly and helped to organize activities around Lijiang and transport to Tiger Leaping Gorge and Shangrila. Will definite stay at Jun Bo again.

Miinukset: Nothing

Plussat: The hosts were fantastic. It's a family run business and they were warm and helpful. Location was excellent as it's right where the 古城 is. I'll highly recommend this place.

Plussat: The stuff were very nice helped us very much. Very good location. comfortable . beds and nice romms

Plussat: Clean and tidy room with comfortable bed and atmosphere of public area that is calm and peaceful in middle of crowd right out of the windows. And the hospitality of the host (owner) is accommodating and we had great time having tea made by her and chat about the trip and help on the plan in Lijiang. The family produces and trades own tea in Yunnan as well so I highly recommend to have a cup of tea while staying as well as homemade plum wine that has rich flavor. We even wanted to purchase but it was not for sale. Assorted fruits are also available in sitting area. Surprisingly all of them are complimentary. We will definitely come back if we have another chance to visit Lijiang.

Miinukset: None

Miinukset: The room looks old and dark The drainage in the bathroom is bad The iron cannot be used due to old stains not removed

Plussat: The compound are beautiful, well kept and serene,with ducks and peacocks roaming around. The horse carriage can bring you around the property but not to old town anymore which is a shame. Rooms are a bit old but still very comfortable and big. Staff are also helpful.

Miinukset: Big hotels chain to me always lack a personal touch. But I think that’s just normal.

Miinukset: poor lighting both inside and outside room.

Plussat: The space of the 2 bedroom suite. The view.

Miinukset: While everything looked beautiful. We had problems with staff English and knowledge. They were lovely and friendly. And actually we had a great relationship with the resturant manager. Who was very good. However things like helping us find a laundraumat. Or other services in town was poor and only offered in house which was going to be 200usd.! We also had Problems with fixtures in the room. Power shortages. Focets leaking. While it was a two bedroom suite. It hadnt been thought out. No beer glasses no wine glasses no plates yet had sink cupboards and a dinning table. No refridgerator that worked. The front door had no internal lock.

Plussat: Great location to Suhe old town.

Miinukset: The facilities are toooooo old. The bathroom floor looks quite dirty （）The hotel doesn’t provide a 5-star experience. I would recommend other hotels at the same level price in this area.

Plussat: Resort fell with lots of space to venture in the hotel.... fits the holiday mood that I'm looking for. Next time hopefully I can stay longer

Plussat: The villa that we booked was comfortable and well equipped. View around the hotel was fantastic. There was definitely a lot of thoughts put into the design. Restaurant staff were polite and friendly. Justin from the Front Desk is such a cheerful young chap that helped us in getting the bicycles to go round the hotel compound. We have to commend Front Desk Manager Jing in particular for her wonderful hospitality. She was most helpful in assisting with our loyalty card. Great stay

Plussat: Spacious villa with 2 bedrooms. The staff is really going the extra mile to make you happy. Breakfast buffet included and rich. Free mountain bikes

Miinukset: But there is some wear and tear and maintenance could be improved. Also restaurants seems to be understaffed. Be aware that at rush hour it is difficult to get a taxi to the old town which is 10 min drive away

Plussat: Everything is so clean

Miinukset: Nothing

Plussat: Nice hotel with good location in old town of Lijiang. As I have to leave early so no time to have breakfast so they prepare breakfast box for me.

Miinukset: Nothing

Plussat: Perfect location, within the old town but relatively quiet. Large, comfortable and romantic room. Excellent service, generous hospitality, excellent coffee, good breakfast, lovely people! Highly recommend.

Miinukset: We loved everything, perfect!

Plussat: Great location in center of old town. It's a little tricky to find when you arrive so have them pick you up at airport or train

Miinukset: TV is nice flat screen but only has Chinese stations,no other language. Breakfast is limited to Chinese soup,fried egg, white toast and fruit.

Plussat: The people here are all very pleasant, helpful, especially for the manager Ms Li. She is flexible and very helpful in helping us to solve a number of issues. Going back to the hotel has a feeling of going home for they will greet you with genuine smile and serve you tea and fruits.

Miinukset: No.

Plussat: Perfect place and perfect attention,will return

Plussat: Very nice host, very helpful and so nice to help and arrange.

Plussat: Luxurious rooms in an old-style building located on the edge of the old city. Floor heating! The host (Martin) was very helpful. He drove us around for a day (for a surcharge) and helped us book a bus to Lugu lake. Breakfast is simple: rice porridge, eggs and buns.

Miinukset: It's quite expensive for China, but you pay for what you get.

Plussat: Very nice owner with some english skills, great Location, beautiful room, Airport / Railway Station Transfer without any problems

Miinukset: Very noisy construction site next to the Hotel (noise until 11pm!). Annoying, but not the fault of the Hotel... Only Breakfast, no dinner in Hotel

Plussat: Small, very nice Hotel in the old City of Lijiang Great Location Very friendly and helpful Hotelmanagement The Room was very beautiful

Plussat: great and friendly staff. Great location

Plussat: The sedour hotel is a very tastefully decorated and superclean small hotel in the old city of Lijiang, the small garden is beautiful and calm. The manager is very helpful, he took us to the gorge and later on to shangrila. We can highly recommend this place

Plussat: A beautiful, tranquil boutique hotel with pretty courtyard. Excellent service and help from the owner. Really comfy rooms and great location near the old town.

Plussat: Martin the manager was extremely helpful, recommending restaurants and organising a tea tasting.

Plussat: The host was very, very nice

Miinukset: Nothing

Plussat: The host, Martin, was so lovely and helpful. We appreciated that he spoke English and that he was so knowledgeable about his city. If you're looking for the tranquil inn experience in Lijiang, this is your best bet. Also, breakfast was amazing!

Miinukset: Everything was great.

Plussat: The hotel has amazing rooms, we had a suite with lounge and bedroom and both really big. It was fairly quiet. The staff were very helpful when we tried to find a massage place and recommended a place to us. The massage was amazing.

Miinukset: Payment in China with credit cards proved to be a problem, none of our cards visa, master or amex worked. I think you need a 6 digit PIN and we only have 4!

Plussat: It’s historic atmosphere in a genuine old building.

Miinukset: Breakfast for westerners was a little poor but the Chinese noodles soup was delicious

Plussat: Great location, and good price

Miinukset: Very difficult to discuss with the staff as nobody speak English. And overall staff was not really helpful.

Plussat: Central location, friendly helpful staff

Miinukset: Nil

Plussat: Pleasant hotel in a quiet but handy location

Miinukset: All OK

Plussat: The hotel is just a few minutes walk via the South Gate in the quieter part of Lijiang Old Town. It is located in the pedestrian area and have good easy access to all there is to experience in the old town. Staff is friendly, helpful and able to provide information on places of interest to visit. Our room was very basic but clean with western bathroom. Mattress was comfortable and the temperature was cool during our stay so did not use air conditioning.

Miinukset: Mainly Chinese food was served for breakfast with limited Western option/choice.

Plussat: Beautiful traditional style courtyards! Nice selections of breakfast buffet. Very friendly staff members.

Miinukset: You can hear noises outside pretty easily especially late nights and early mornings. Beds were a little too hard for my husband, ok for me though.

Plussat: most of staffs were unable to speak english but Lisa and the team tried their best to help my friends and me.

Miinukset: NONE

Plussat: The staff is very helpful and friendly. Very nice place and convenient to other part of the ancient city

Miinukset: Nothing.

Plussat: The building is sprawling but charming, a 2-story design around sunny courtyards. Room spacious. Bathroom had a tub and separate shower. Hotel shuttled us to the airport for no charge, bicycled our luggage to the car since cobblestones are a challenge for rolling suitcases. Sally is the most fluent English speaker.

Miinukset: We had requested the hotel's airport shuttle on arrival, but had to take a taxi which cost 100 Yuan + 10 Yuan toll, since it did not arrive. Phone call failed to reach. Breakfast room is cold; sit by the heaters.