Tivoli Avenida Liberdade Lisboa

We had a smooth check in and check out experience. The service from the doorman, concierge, receptionists, room service and spa all exceeded my expectations. The breakfast was definitely worth having with your booking. There is a big variety of hot food to cold food and the service once again, was excellent. Comfy beds and room is well equipped with robes, slippers, hairdryers, coffee&tea making facilities, desk, towels and toiletries. The one thing that stood out to me was the bathroom. Water pressure and temperature was extremely good - you can adjust it to whatever your preference. Water pressure is strong and the shower has 2 types of shower heads. Rook service food was prompt and good quality. We had deep tissue massages at the spa and it was one of the best massage I have had in a long time. All in all, everything was spectacular and I would definitely recommend this hotel to travellers who seek amazing location, wonderful service and live up to the expectations of 5 stars hotel.

The hotel was lovely and the concierge,Rachel,was wonderful She helped us put together a private tour with a driver, Abel. He showed us Sintra as well as many important sites in Lisbon. She also helped us with all of our questions and seemed really interesed in us. The hotel itself is quite lovely and the view from the 9th floor is amazing Our price, thanks you, was wonderful.

Although I checked in on line a day before arrival, our room was not ready. When they gave us a key, someone was in the room. Finally when we finally got in the room, it was not the twin beds I had requested. The last full day we were there, we came back to find a key in the electric switch. This hotel is very careless about keys. Prices for breakfast in the hotel were ridiculous.