Library

The location was great! On arrival lady on reception was lovely but failed to inform us there was a party in the bar area in the evening until 2am!!!

The bar staff were awful rude dismissive because there was a party going on. Didn't really want to serve us. Not a nice experience. Night receptionist rude out the phone down on me when I was calling about the noise not at all happy or impressed. The room was not worth £220.00 very small bathroom tiny TV room overall small. No complimentary still water as stated on arrival letter.

Location was excellent, check in staff were good, other than that didn’t see them

Room was not adequately cleaned. Bathroom had visible limescale staining. Self service breakfast was awful, limited selection, dirty tables, cold coffee. It felt like we were eating in a nightclub the day after, sticky floors and tables. The whole place needs a good and thorough cleaning. Poor value for the price paid.

It’s location and it’s a little quirky. Would have been great if they sort out breakfast service, mould and the heating.

They had a problem with the heating which they failed to tell us about- we sweated all night. Got up and out breakfast didn’t appear- no apologies. They just let us sit there for 45 minutes. Mould in the shower needs some attention

Breakfast was only rudimentary. We took a taxi from KX station to the hotel which is opposite a famous theatre. Liked the brightly lit bathroom.

The hotel needs a bit more TLC from the staff. Carpets on the floors were unpleasantly unappealing. The hotel is more a saloon bar in character than the eponymous library of its name.