Great neighborhood and staff
Very friendly staff at this cozy little hotel. Right off Hyde Park and easy access to the tube make this location ideal. Safe and comfortable.
The tiny, slow lift that fits one person with a bag, or two without is a challenge. Rooms are small and a bit creaky, but the bed was very comfy.
No working toilet or internet
The location of the hotel is excellent. It is easy to reach by public transit, and is right by Hyde Park, which is lovely. The staff were friendly when we first checked in.
Our toilet in our room didn't work. We asked about it each of the 3 days, and they did nothing. We ended up having to use the public restaurant toilets, which were below the first level (we were on the 3rd floor). Our room smelled strongly of cigarette smoke. Then, on the last day, the internet stopped working. We called the front desk and they said they were working on it. Still didn't work the next day, so we couldn't check in for flights/call Uber. For all of these issues, the staff did not seem to be apologetic or offer any solitons. In the end, we were very disappointed by our stay.
Wonderful location is the #1 asset of this hotel.
Room style bit old fashioned.
A lovely place to stay
Restful, quiet, good restaurant and excellent location. A bit of a trip back in time.
Limited access for those with disabilities. The staff was willing to do everything possible to compensate.
Kensington Gardens (puisto) ja Hyde Park sijaitsevat 15 minuutin kävelymatkan päässä. Käytössäsi on ilmaiset sanomalehdet aulassa, kuivapesulapalvelu ja ympäri vuorokauden auki oleva vastaanotto. Palveluihin kuuluu maksullinen itsepalvelupysäköinti.
Perustuu 1 839 arvosteluun
Käytännöt vaihtelevat huonetyypin ja palveluntarjoajan mukaan.