Hotel Angeleno

Friendly staff, sent complimentary ice cream and chocolate covered strawberries to our room for my daughter's birthday.

The hotel staff claimed that booking.com doesn't charge for the hotel stay and that they're supposed to collect payment so I was charged twice once from booking.com and once from the hotel. Which I am still disputing.

Hotel has a nice location for views (at the top, but not below), and the place generally felt modern, well maintained and hip.

Attitudes of the staff were too typical of what we encountered in LA generally (my home of 30 years, I will add) : snobbish and rude. Especially in the restaurant where we were treated like fools because we didn't know the difference between Menu 1 and Menu 2, and where we weren't allowed to sit next to a window despite the window tables remaining empty for the 90 minutes we dined. Front desk staff and parking attendants were fine. Noise from the freeway--even though we were assured we had a quiet bedroom--were disturbing. No wonder Holiday Inn unloaded this property.