Maidstone hotellia

Plussat: Beds

Miinukset: Spoilt orange pieces in my breakfast on Sunday

Plussat: Location, staff,room and breakfast were superb. Exactly as I'd expected it to be being a Hilton superior brand

Miinukset: Having to pay for parking. Unfortunately due to the Covid19 restrictions all extraneous facilities were closed (Pool, restaurant, sauna etc) that I feel we'd paid extra to enjoy.

Plussat: I liked the comfort of the room, I enjoyed the breakfast and dinner, the staff at check in was was extremely attentive and helpful, as was the in house staff, always helpful with a smile on their face

Plussat: Room a good size with a comfy seating ares

Miinukset: Pool was closed and so was the restaurant due to corona virus

Plussat: Excellent place excellent location, loved the spa and swimming pool

Miinukset: Nothing

Plussat: Everything was good value. The room was bigger than expected. Buffet Breakfast was great, and the staff were helpful and friendly. In terms of value for money there are no complaints.

Miinukset: Lack of access for disabled

Plussat: The reception areas, bar and restaurant

Miinukset: The rooms were very dated

Plussat:

Miinukset: The stay was good until 9am, no water, therefore could not shower. After breakfast there was no toilet facilities, that was horrendous because all toilets were blocked by then. The hygeine was nil. I would expect some compensation for this depolrable inconvenience.

Plussat: friendly helpful staff. had deluxe room which exceeded expectations.

Miinukset: buffet breakfast could've been better; not very hot, rubbery eggs,hard croissants and had to ask for more hot water for teapot as only enough for 1 and a half cups between us.

Plussat: My friends and I stayed at Hilton Maidstone as it is half way between our homes. It suited our needs perfectly and was very comfortable. It was close enough to town to leave our cars there and get a cab into town. Staff were very friendly and helpful.

Plussat: The standard of service was of the highest level. Made to feel a valued guest.

Plussat: Nice Room!

Miinukset: Nothing at all. Great hotel.

Plussat: The staff were very friendly and helpful when asked for assistance. Restaurant food was high quality with a good selection.

Plussat: Excellent service and facilities

Miinukset: None

Plussat: Great quality alround

Miinukset: None at all

Plussat: The food in the restaurant was excellent, unfortunately, they cannot cope when the hotel is full, so unless you go early, you will have to queue.

Miinukset: The reception staff, are poor, our rooms were not available until 4.30, and sadly that was after a lot of complaining.

Plussat: I enjoy your swimming pool very much - one of the best around.

Miinukset: I phoned reception many times on the Friday evening to request a taxi but your colleagues did not answer and so I was late for my appointment. The following morning I again phoned reception and again they did not answer.

Plussat: Easy parking good staff

Plussat: I slept like a baby . A Power socket near the head of the bed would have been nice . Cool greenery outside the window .

Miinukset: something about the window was broken .

Plussat: Staff excellent Bed and shower excellent

Miinukset: Wifi didnt work, that meant tv was unable

Plussat: Price was good area near Leeds Castle great for wedding or family event out

Miinukset: Bathroom old fashioned and room hot when you opened the window you heard the traffic but great to crash ur head after a night at a wedding

Plussat: The staff were so friendly and helpfull

Plussat: Ystävällinen rouva tiskin takana. Edullinen paikka, hieman kulunut, mutta ok.

Miinukset: Hidas ja heikko wifi. Heikko valaistus huoneessa.

Plussat: They have two room suite which was great for our family.

Plussat: Clean, spacious room, friendly reception

Miinukset: No soap in bath dispenser. Bed too soft and felt that as it was such a spacious room that a king size bed would have been more comfortable. Just observations

Plussat: The weather was very cold but the room was very warm, the booking system was efficient, the staff at reception were pleasant.

Miinukset: A notice in the car park that hotel guests did not have to pay a parking fee would have been helpful.

Plussat: close to the venue of my wedding the next day (Leeds Castle)

Miinukset: I booked the hotel for my family and myself as my wedding was the next day, unfortunately we were unable to sleep because of loud banging due to something which had broken (boiler I think) the night before, both family rooms had to move to a smaller room the next day so they were not disturbed again. However everyone was so tired at the wedding because of the night before which obviously was not statisfactory

Plussat: Was quite quiet.

Miinukset: The attached restaurant was not very nice, the range of food is very limited.

Plussat: Easy access as just off the M20.Room was very clean and quite comfortable, with little noise noticeable although very close to the services. The staff were also very polite and helpful.

Miinukset: As the dining area was in a seperate building there might have been a problem if raining although this is a minor observation.

Plussat: Proximity to the Channel Tunnel Terminal

Miinukset: Traffic noise.

Plussat:

Miinukset: Hotel directions unclear.Not easy to find

Plussat: Excellent facilities

Miinukset: None

Plussat: Clean spacious comfortable we were allowed into the room early and were able to change for the wedding. Receptionist extremely helpful.

Miinukset: We were overe the front doors and the opening and closing started about 3am and was quite noisy.

Plussat: Over all good.

Miinukset: Did not appreciate the connecting door I think, which curtails privacy both ways.

Plussat: Lovely

Miinukset: Jacuzzi wasn’t all that and pool was very cold

Plussat: Comfortable beds Good fan! Large bathroom - good shower Quiet

Miinukset: No water in our room (had our own anyway, but if we hadn’t as it was so hot, it could have been a problem)

Plussat: Easy check in. Comfortable bed. Good sized room with good facilities.

Miinukset: Not particularly clean. Marks in toilet. Hairs and bristles in washbasin. Marks in fridge. Chipped mug. Not generous with tea bags or milk.

Plussat: the evening meal was excellant value for money and restaurant staff very nice

Miinukset: reception staff a bit offhand

Plussat: Starbucks

Miinukset: Not overly impressed, have stayed in better hotels for the price, Towels could do with being replaced

Plussat: Room was clean and comfortable, staff were polite and helpful, bar meal selection was more than ample and well presented, all in all a pleasant stay

Plussat: hotel was well looked after, rooms and beds very comfortable. Excellent facilities. Will stay in the hotel again. Excellent value for money.

Plussat: It's conveniently placed with plenty of parking and easy access. The restaurant is pleasant enough.

Miinukset: The cost of food, 10.95 for a burger and 3.40 for chips is a bit excessive.

Plussat: Staff, location, ease of use, quick check-in &out. Shampoo/body wash in shower.

Miinukset: Bit basic for a 4* hotel , bathroom floor could have been cleaner.

Plussat: The restaurant and leisure facilities

Miinukset:

Plussat: gym and pool excellent

Miinukset: restaurant service, no pay movies

Plussat: a very pleasant stay- made a working weekend much more enjoyable.we made use of the pool -wonderful.

Miinukset: would have liked pool to be open earlier on saturday!

Plussat: Food in the restaurant was excellent

Miinukset:

Plussat: Bed was really large and comfortable and the staff and service was mostly very good.

Miinukset: The room was too hot in the night so we found it difficult to sleep. The bathroom was on the small side comparative time other hotels I’ve stayed in for a similar price. Staff behind the main bar near restaurant were very slow - even when not busy.

Plussat: Free parking. Breakfast. Smiling Staff. Clean bedding and towels. Comfortable bed. Good night's sleep (apart from noisy peacock in the tree outside the room).

Miinukset: Broken lift. Tired and shabby rooms that are in need of an urgent upgrade. Expensive for being rather run down.

Plussat: Bathroom was excellent and the breakfast very good. Dinner was exceptional

Miinukset: Coffee etc facilities were a little sparse in the room and we were disappointed just a little by poor restaurant service on our final day.

Miinukset: Breakfast particularly poor and service totally inadequate

Plussat: Room was spacious and the ironing facilities were very useful

Miinukset: The staff were confused about dinning offer. I was told my understanding was wrong it turned out to be correct.

Plussat: Friendly staff.

Miinukset: Had a problem in the bathroom which didn't get sorted even though reported. Inconvenient.

Plussat: Very accommodating with us having our dog with us. They Even gave him a sausage for breakfast. Nice outside area to sit in.

Miinukset: Update bathroom but it was clean and functional.

Plussat: Rooms nice but a little on the small side for the money. Room clean. Breakfast good.

Miinukset: Very hot heating! Shower curtain had been doubled up and was going mouldy / smelly inside it.

Plussat: It is located right next to Leeds Castle, which is why we stayed there.

Miinukset: It's a bit out of date and unloved. It could be better with some upgrading and cleaning up. 4 Stars? Only on paper!

Plussat: Friendliness of staff

Miinukset: Poor quality of the function food especially the main course

Plussat: Whilst typical of so many modern hotels, this one has some helpful and friendly staff and it is in a convenient and pleasant location.

Miinukset: The hotel only offers double rooms suitable for disabled guests - I would have preferred a twin room.

Plussat: There isn't anything I can really say...

Miinukset: Din't have WI-FI in the room.

Plussat: The grounds were nice.

Miinukset: The food and drinks were way overpriced, and on the first day the bar had run out of Rose and Vodka!

Plussat: The room was of an excellent standard and the staff were very friendly and helpful.

Miinukset:

Plussat: ,nice leisure facilities, lovely setting and grounds

Miinukset: distance from lift to room ,

Plussat: Excellent tv / internet

Miinukset: An improvement would be air conditioning

Plussat: staff very good

Miinukset: Hotel being revamped but is very jaded

Plussat: Dinner was lovely. Breakfast average

Miinukset: Spa closed and we weren't advised., room very noisy at night so bad night's sleep

Plussat: The location and quality of hotel

Plussat: Great beds and pillows; lovely staff and good breakfasts.

Plussat: The staff were very helpful and friendly.

Miinukset: The front entrance did not have an automatic opener which made it difficult for me, in a wheelchair, to get in.

Plussat: Good location for what we required ,also good free parking, restaurant was flexible and food good , room was excellent and bed was very comfortable.

Plussat: Nothing

Miinukset: Only 2 Disabled parking spaces and when was occupied by a van that was not displaying a blue badge and when we pointed this out to a mamber of management His response was did you manage to park somewhere else in the car park Would not stay again will in future will look for a Hilton Hotel

Plussat: the whole stay was really fanstatic and relaxing, the staff was all very nice

Miinukset: only one prob booked breakfast through this site and it wasnt forwarded to the hotel but as soon as i showed my copy of booking they allowed it, but it was this site that hadnt told them

Miinukset: We did not find this the usual standard of Marriott Hotels. Restaurant for dinner is not recommended.

Plussat: Evening meal was nice but very expensive!

Miinukset: The hotel booking was a joke, room was not what we booked, moved rooms, they couldnt find our luggage, spa pool was not working, breakfast choice was very limited, they took our breakfast plates from under our noses at exactly 11am when breakfast finished, we had to ask for our plates back. When we checked out they added items to our bill that we had not had from the minibar, even after I told them exactly what we had. The long weekend was like a prison sentence

Plussat: Stayed overnight as we had a Party near by to attend

Miinukset: The air con was broken in one of our rooms on the hotest day and we were given a fan

Plussat: we stayed there to attend a family wedding, - immaculate room

Miinukset: only thing was going into breakfast at 9.30 we felt the staff were not too interested and rushing to get the room ready for lunch

Plussat: The friendly staff, cleanliness of rooms and the variety of foods.

Miinukset:

Plussat: The room was quite small but adequate with the beds very comfortable and all fittings ,bathroom etc. up to normal Marriot standards.Restaurant food and service was very good.

Miinukset:

Plussat: I was very impressed with the help I received as I am blind and found staff extrememly helpfull

Miinukset: I found that my room card had not been programed properly and I accidentally was able to open somebody elses room as well as mine

Plussat: Well set out - rooms are comfortable - easy parking

Miinukset: Internet didnt work - aircon unit in room was broken - check out took an age (one staff member only on reception)

Plussat: The whole experiance was very good

Miinukset: The only bad ponit was that 2 or 3 things on the late menu where not avalible

Plussat: Ecleent service and very clean I find the beds are great and not too soft

Miinukset: Decor is traditional but suits the style of the building

Plussat: The room was very clean

Miinukset: Good clean hotel

Plussat: Great location, incredibly nice and helpful person at the reception. Very affordable and tidy.

Miinukset: There was a tv in the room that didn’t work, but we didn’t bother to call and tell someone because we were there only for the night. Also at one point in the night it felt as someone next to us was smoking from the window, because it was reaching our room strongly. As an ex smoker I know the smell and I know it wouldn’t be so intense if it was from the outside and not somewhere close. But that’s not a fault of the hotel. Some guests are just nasty, but it was still a bit unpleasant.

Miinukset: Radiator didn't work, lamps above the bed didn't work. Horrible fan sound coming from outside the window all night resulted in barely any sleep.

Plussat: Everything

Miinukset: From the minute we got there till we left was exceptional service would stay again

Plussat: The beds were extra comfy, indeed, the staff was extra kind.

Miinukset: Might have been the heating, it could have been a little warmer at 4 in the morning

Plussat: Nice view of the trees from the window. Nice sedately decorated room with plenty of storage space.

Plussat: Food

Miinukset: Main car park full because of wedding party so had to use overflow car park down road. Room smelled of drains. Bed could have been more comfortable. Because of wedding party dining room very noisy at breakfast, also not asked if we wanted more coffee/tea/toast. We did not see our waitress after serving breakfast.

Plussat: Staff were great. Friendly astmosphere. Breakfast was also good with a choice of full english or continental (weekend menu). Rooms were unique and spacious. It was good to find a full sized kettle for use in the room which would be great for families.

Miinukset: During my stay the windows were not clean on the outside but obvious this did not affect the quality of my stay but just the quality of my view.

Plussat: We booked on a room only basis. There was a choice of breakfast but we didn't use it. Because of the current Virus situation we opted for an evening meal which was delivered to our room. The room was comfortable for an overnight stay.

Miinukset: Nothing to dislike

Plussat: Nothing,

Miinukset: It was outdated, shabby, terrible bed with springs poking through, room was not cleaned satisfactory and the food was terrible. The whole hotel needs closing down and refurbishing

Plussat: Mia the receptionist was very helpful.

Miinukset: Toilet was dirty. Food was very poor. Mattress was too soft.

Plussat: Staff were very good although understaffed one girls was working the kitchen as well as the bar .

Miinukset: Room and bathroom were filthy , we actually cleaned it . The carpet hadn’t seen a Hoover in weeks and there was dust on everything. I have paid and was offered no refund I was also promised by the “Manager” that he would call me back 3 times he never did . I’m immuno suppressant and have been very ill and I spent £180 for dinner and the room . The photo is of the dirt from the bath and hair from the plug using spray cleaner with bleach , on top of that only two lightbulbs worked and the reading lights on the headboard were frankly a death trap , when I asked to change rooms I was informed that there were non available . There were 8 cars in the car park and maybe 6 people for dinner that I saw , it was definitely not full . I’m very angry that I haven’t received any kind of contact or refund . Oh and don’t start me on the awfulness of the bed , at best a car boot find as you say on it it went from 8” to 1” and extremely uncomfortable . Disgusting .

Plussat: Non

Miinukset: Old building needs refurbishments

Plussat: The room is very good for a price and the staff is very kind. Hotel parking lot is very huge so it is alway possilbe to park the car any time of year.

Miinukset: The hotel restaurant is very bad. One night I ordered my food in restaurant on ground floor, the bar people made our food because there isn't chef.

Plussat: Clean and comfortable room. Adequate amount of clean towels every day. Approachable and friendly staff.

Miinukset: There wasn't anything I didn't like.

Plussat: convenient access, good car parking

Miinukset: hunt for reception staff for 08h00 checkout on Sunday morning

Plussat: the room and reception

Miinukset: the evening meal

Plussat: Comfortable, clean, spacious room, decent breakfast...excellent value for money.

Plussat: Nice hotel in general

Miinukset: Bathroom very poor, flooring had chips and dirty, requires decorating!! Bed only a double and very hard

Plussat: Nothing

Miinukset: Tv stopped working, told us that an engineer would arrive on Monday, little point as we left on Sunday. No exchange arranged. Long narrow hole in Bathroom floor by bath. Very dated.

Plussat: Convenient location for travel to business meeting next day

Miinukset:

Plussat:

Miinukset: The room was very small and basic, and in need of refurbishment

Plussat: The restaurant was beautiful and the food excellent

Miinukset: The staff in the restaurant did not understand our order and confused yhe meal twice!

Plussat: The food was very nice and the staff were friendly. The room was nice and clean.

Miinukset: We had room number 7 and mattress had seen better days to the point where i didn't have a good nights sleep at all and is sqeaky very loud every time i moved i woke my self up and my boyfriend, it was very dissapointing. When i inspected the mattress is was soo squished and old it i felt a bit ripped off for having to pay to sleep in it i would of been better off on the floor on a blow up one.

Plussat: The homely atmosphere, the welcoming staff. The photo on the internet does not do it justice.

Miinukset: The hotel was almost empty, despite the Leeds Castle Fireworks night. Again I would say a better photo on the internet and detail the fact that hotel its right on top of Leeds castle might draw more bookings in my view.

Plussat: Such a helpful and friendly staff. Our rooms were perfect for our needs. We loved our time at the Roebuck!

Plussat: Beds comfortable. Food good.

Miinukset: Disabled bathroom not very suitable for non disabled guests - basin far too small, no shelf on which to put sponge bags etc.

Plussat: The comfort and cleanliness of the room was second to none. Unlike some hotels I have stayed in every piece of furniture was in very good condition and matching..Very friendly and obliging staff. To have a Happy 2 hours in the bar was an added bonus.

Plussat: Clean & comfortable. Good food.

Miinukset: It is the only pub & hotel in the village so everyone goes there. The village is just one street. You had to be in the restaurant by 8pm to get served even though the room info states 9pm. They actually turned people way at 7.45pm and it wasn't busy. they seemed short staffed.

Plussat: as a party of seven we did not have to worry about sitting together for breakfast or dinner as the table was already for us.

Miinukset:

Plussat: The room was very clean. It was also an excellent price for the room. Once the music ended downstairs, it was very quiet; we enjoyed a good night's sleep.

Miinukset: The room was very small; there was not even room for a chair. Moreover, the noise from the pub downstairs carried up into the accommodations area until about 11:30, although since it was Friday night, we probably should have expected that. Also, no one showed us to the room, and there were several mechanical and electrical aspects that we had to figure out on our own.

Plussat: the rooms were very comfortable and the staff excellent, we would thoroughly recommend this hotel, breakfast was great.

Miinukset:

Plussat: Standard of room very high, reasonably priced food,good choice

Miinukset: Quality of food did not match accommodation

Plussat: Price, Location. Friendly staff. Free parking. Not much else. I guess being in the countryside, there was no threat of violence or thievery!

Miinukset: The entire building is succumbing to entropy - nature is reclaiming it from the outside. No maintenance meant the window frames are rotten, the patios covered in moss. One of them also seemed to have a pile of car tyres and the detritus of motor maintenance strewn about. It is less 'in decline' and more in a zombie state awaiting final collapse. Damp was apparent and the drains smelling as the water had evaporated from the U bends in the en suite - pointing to a long time since it had been let out before. Breakfast was 'full english' but on the second day I was extremely ill after it. The bar/restaurant seemed to have been opened only to serve breakfast (owing to no customers?), so it was effectively a BNB. The poor girl running it on her own was friendly and cheerful, but must have realised what the circumstances were.

Plussat: Pleasant location. If the place was spruced up could be a lovely place but it’s pretty run down. Breakfast was good.

Miinukset: The toilet did not flush and when I mentioned it to the staff I was told ‘sorry about that’ - no offer of a change of rooms or anything. The double bed had a quilt that was smaller than the bed and only 1 pillow. There was cat mess behind the front door.

Plussat: We really enjoyed the people working here and it has a nice location in the countryside.

Miinukset: The room (number 12) was a disappointment, especially the bathroom. It was clean but the shower was useless with only 3 small drips of water coming out, same goes for the sink and the toilet didn't flush. The beds in the room were a good size but way too old and too soft. For this price the room was a big disappointment.

Plussat: Bar man ,was the best

Miinukset: Needs a good clean and up dating

Plussat: nothing the room was dirty paint peeling off the wall dead spiders hanging from the ceiling alone with 2ft long cob webb’s hang down ithe room smelt damp bed was rock hard the place is very run down and dated

Miinukset: all of it was horrible

Plussat: The owner and staff are very friendly and will make an extra effort for you.

Miinukset: The room quite old, do not expect to be spoiled...

Plussat: Unique hotel, good room rate, clean and well maintained, interesting. Wholesome Evening Meal. Good breakfast. Free WiFi in public areas. No mobile phone signal (Orange).

Miinukset: The hotel bar was closed Mondays, we came down after putting our bags in the room to find the bar closed, though the owner opened up for Dinner at the time we'd agreed. Shame, he could have had a few hours of trade but we went elsewhere for a bit. TV signal variable at best, non existent at worst. Free Wifi did not work in the room which would have been useful in the absence of a TV signal. No mobile phone signal (Orange).

Plussat: The room was of a generous size and the staff was very helpful and friendly.

Miinukset: The only negative comment I would have is that the bathroom was very dated.

Plussat: Very hospitable owners.

Plussat: Excellent and friendly service. Everyone there couldn't do enough for us. Food in the restaurant was also exceptional.

Plussat: We were made very welcome and comfortable.full english breakfast very good,could have had any choice of food. Did not use main menu but it looked good.hotel in a very nice location.price very competative.hotel appears to be under new management and being brought up to date. A very nice weekend!

Miinukset: Hotel needs a bit of T.L.C. but I think the management are in the process of doing this.

Plussat: very attentive staff - especially at breakfast when we asked for something that was not the standard breakfast fayre. Staff also stayed up late to welcome us when we checked in past mid-night, took our bags to our room and were generally most helpful.

Miinukset: we had requested a late checkout....but were still disturbed in our room an hour before agreed checkout time, though they were very apologetic about this.

Plussat: Friendly staff, relaxed atmosphere

Miinukset: Decor and facilities a little out-dated and in need of refurbishment

Plussat: Very friendly staff. Breakfast Beautiful old character building .

Miinukset: No atmosphere probably due to takeover and lack of other guests . Grounds untidy . Unhappy with lack of privacy - pathway under our window .

Plussat: Peaceful area. Large room.

Miinukset: Reception not covered. Lighting in the room was not fully operational. Large cobwebs and spiders in the wardrobes. Extractor fan in the internal bathroom not working. Broken toilet seat. No light in shaving mirror. On return on the first full day room not made up. We were moved to another room which some of the facilities not in working order which obliged the hotel to clean our original room for us to move back into. After we moved back we found that the bath and wash basin had not been cleaned. On our return from a day out on our final day's stay we found that damp and dirty towels were left folded on the beds.

Plussat: Lovely looking hotel from the outside and in a peaceful location. Rooms were clean. Breakfast was tasty.

Miinukset: Staff seemed mostly miserable and only begrudgingly helpful, except for one member of the housekeeping team, who was exceptionally friendly, helpful and polite. For example, there was no explanation at check-in of the breakfast arrangements, and upon calling to find out and making my way to the sparsely populated dining area, not one member of staff approached me to offer me a table, drink or mention that it was a buffet service. Great customer service, guys. The bedroom was lovely at first sight, if cheaply equipped, but the double bed was a couple of bolted together singles and consequently had an uncomfortable solid ridge down the middle, the frankenstein-esque beds also creaked like they were going to fall apart at any second which really limited the athleticism of our sexual escapades. The walls were paper thin, which meant that our German neighbours (we could hear them talking) in the adjoining room probably got very little sleep between the creaking of our siamese-twin beds and the fact that my girlfriend snores like a dying walrus. Oh, and the room was also loving placed right underneath a spotlight which was mostly unpleasant, except for the fact it made me feel like I had finally made my West End debut... All night. Seriously, if you want to stay somewhere in the £70-£90 bracket go to a nice B&B or a Travelodge, rather than risk disappointment in Oakwood House.

Plussat: Clean, modern and comfortable room - great shower.

Miinukset: Not really a conventional hotel - a conference centre. Dining room lacking in ambience.

Plussat: The room was very nice.

Miinukset: The food was not great, only 3 main meals on the menu.

Plussat: the price was very god for the room

Miinukset: the room was cold they said there was problems with the heating but no heat at night when working in the room

Plussat: Very fresh and nice room.

Miinukset: Very hard to find the hotel (in the middle of a University area) Feeling of beeing in the middle of a conference during breakfast. Breakfast was ok but not perfect.

Plussat: The room was very comfortable with a contemporary feel.

Miinukset: Oakwood House does not have the atmosphere of a 'Hotel'. It is essentially a conference centre with very good accomodation.

Plussat: Hotelli oli loistavasti entisöity ja erittäin moderni ja siisti. Henkilökunta oli respassa vähän tylyjä alkuun, mutta loppujen lopuksi saimme parempaa palvelua kuin osasimme odottaa. Aamiaiset oli hyvät, tilauksesta sai mitä halusi. Iltaruoka baarissa oli hyvää. Paikassa oli menneen ajan lumoa.

Miinukset: Oli kurja, ettemme saaneet huonetta heti, kun tulimme hotelliin. Baari oli myös yllätyksessemme iltapäivän kiinni.

Plussat:

Miinukset: It was more like an educational establishment than a hotel. In the bar, men were sitting around at tables with drinks, and working with lap top comuters. One bloke was on his mobile phone all through breakfast.

Plussat: The young girl and the kitchen staff were very helpfull and are to be commended.

Miinukset:

Plussat: quiet

Miinukset: late breakfast

Plussat: Very good value for money

Miinukset: could be difficult to find, due to its location

Plussat: everything was fine /clean and tidy

Miinukset:

Plussat: Loved the location and the accommodation. Very country pub kind of feel

Miinukset: As a couple and a family and also with friends we love the pub we have stayed in rooms before we went to a wedding and 80% if the bar staff were so miserable it was a joke if you don’t like your job in hospitality may I suggest you try shelf stacking where miserable faces affect no one

Plussat: It was Nice and cozy all good

Miinukset: The cold shower

Plussat: breakfast very good

Miinukset: the bed creaked.

Plussat: Breakfast and dinner were both very nice

Plussat: Great place and lovely, welcoming people. Very comfortable and top notch food, particularly vegetarian. Thoroughly enjoyed and highly recommended.

Plussat: Lovely place, staff are great. We will be back

Plussat: The personal interest shown to us- great great - we've stayed before and, will book again (directly) and, recommned it to our friends.

Miinukset: For me only one thing, no smoking enclosure. So, brrrr cold for a girl from South Africa!

Plussat: We both loved the fact it was secluded and as we got to the room the rooms themselves we can only descibe as being like attached Bungalows and as we went in the design of the room was spot on all the facilities you need but at the same time nice and spacious.The staff in the restuarant and the Hotel reception were very friendly welcoming and attentive.All in all the night from start to finish was superb.

Miinukset: Nothing at all staff and the Inn alike were faultless

Plussat: The friendliness of the staff and the quality of the food

Miinukset: the hot breakfast came before we had finished our cereal

Plussat: We were warmly greeted and directed to our room, which was down an extremely steep slope. The room was clean,comfortable and modern although, very dimly lit.The sheets were a dull cream in colour, which tended to make them look grubby white. The bathroom was modern and generally clean apart from under the rim of the toilet. a nice touch was a cafetiere with ground coffee amongst the usual hot drink facilities. The restaurant was definitely gourmet with a wide selection of starters,mains & desserts accompanied by a good choice of wines.We enjoyed two fantastic evening meals. Breakfast was delicious:fresh fruit salad,cereals,yoghurts,toast and a full English. Staff were most accommodating & very friendly.

Miinukset: The slope down to the rooms was hazardous. a ground frost made it quite icy in parts.WINTER Would be lethal! On the first two nights the food was outstanding although on our last night my steak was cold. I sent it back with minimal fuss. However, by the time it was returned to me, my partner had finished her meal. The steak was hot, but could no longer be described as "medium" and the accompanying asparagus & dauphinoise potatoes were dried out and I left most ot this meal. I am easily embarrassed & did not want to make a fuss, but did question why it was still on the bill. I was given £6.50 reduction, but still charged £13.50 for the main meal I did not eat- this spoilt our last night & I felt that I had been overcharged.

Plussat: Food was excellent & reasonably priced & rooms were clean, tidy & homely

Miinukset: Thought the mattress in my room was quite hard & unforgiving but apart from that enjoyed the stay

Plussat: Friendly and very helpful people. food good at a fair rate.

Miinukset:

Plussat: Good rural setting. Generous car parking

Miinukset:

Plussat: comfortable and quite.

Miinukset:

Plussat: The restaurant was excellent! Will visit again.

Miinukset:

Plussat: excellent accomodation, food superb, excellent sevice

Miinukset:

Miinukset: Had to report the bathroom heated towel rail not working. Forgot to report that the toilet pan needed a good scrub.

Plussat: Location , great value food and a really nice old pub

Miinukset: Nothing

Plussat: vuode hyvä. aamiainen erinomainen.

Plussat: Verry friendly Personell and good food.you best have a room on the 1st floor

Miinukset: The noise from the room above

Plussat: Paikka oli siisti. Sänky ja suihku olivat erittäin hyvät. Hotelli sijaitsi keskellä Lenhamia. Aamiainen oli ok. Sain lainaksi silitysraudan ja -laudan, kun erikseen pyysin.

Miinukset: Muutamaa poikkeusta lukuunottamatta hotellin henkilökunta ei ollut erityisen ystävällistä.

Plussat: Good location

Miinukset: Rooms were very tired and grubby, not good value for money

Plussat: If you like a full English breakfast (including a vegetarian option), then this hotel is an excellent choice. Those who prefer a Continental breakfast will find the options limited.

Miinukset: The wifi signal in my room was weak. This is a historic building with low ceilings, so standing in the bath to take a shower was not an option.

Plussat: Lovely comfortable king size beds. Nice and quiet to sleep. Good value for money. Good parking facilities.

Miinukset: Nothing

Plussat: Good parking , good good and nice staff

Plussat: Bed very comfortable. A little cold in the room but extra blanket available in the wardrobe

Miinukset: It was all good

Plussat: Nice freshly cooked breakfast.

Miinukset: The bath had hair in it from last guest and bed/pillows were not the most comfortable I have encountered.

Plussat: The location. The room was clean comfortable and the staff were polite and helpful

Miinukset: The room was a tad warm, but we switched off the radiator and opened a window

Plussat: Well appointed rooms, nice atmosphere

Plussat: Very relaxing and informal surroundings with attentive and professional staff on service when you most need it. Great food and plenty of it.

Miinukset: Although not a complaint it would be nice to have a separate quiet lounge to relax in rather than going to your room

Plussat: Pretty building in a pretty small town

Miinukset: Walls in the room very thin. Can hear neightbour all the night. Mattress in a very bad condition, can feel the springs.

Plussat: Good clean hotel with excellent food

Miinukset: Room temperature a bit too hot!

Plussat: Good cleanliness.

Miinukset: The toilet was difficult to flush and the shower had very little water coming through, which was hardly adequate to have a shower.

Plussat: nice friendly hotel ideal for our short break needs

Miinukset: a bit disappointed we could not eat after 7.00 pm on the Sunday

Plussat: Friendliness of staff

Miinukset: The bathroom was not clean and in urgent need of refurbishment

Plussat: Staff friendly, room clean and comfortable, food good and price good.

Miinukset: Not really.

Plussat: The hotel was homely and the owner was very welcoming full English.breakfast was good.

Miinukset: The carpark was hidden away and i parked in a multi storey to then be advised of where the carpark used by the hotel was.

Plussat: location was good for function we were attending nearby on Saturday night

Miinukset: having to pay on arrival - asked for Sunday newspaper but didn't receive one.

Plussat: friendliness of staff, clean rooms

Miinukset: decor

Plussat: Breakfast was amazing! Plus the location was perfect for our needs.

Miinukset: The decoration of the hotel rooms looked a little tired - could do with freshening up

Plussat: Food was good and owner friendly

Miinukset: Very tired, in need of updating. Poor Wi Fi connection in rooms

Plussat: Viehättävä ystävällinen hotelli

Miinukset: Ilmastointi puuttuu. Oli kuuma.Huonevarauksissa epäselvyyttä. Varasin 2 huonetta mutta varattuna oli vain yksi.

Plussat: Henkilökunta oli todella ystävällistä ja olivat auttamishaluisia. Huoneeni oli viihtyisä ja aamupalalla henkilökunta oli jälleen kerran mukavaa ja palvelu pelasi.

Miinukset: Suihkusta tuli vettä naurettavan pienellä voimakkuudella.

Plussat:

Miinukset: Cleanliness of shower could be improved

Plussat: i felt at ease

Miinukset: no

Plussat: Accessability to M20 motorway and local amenities.

Miinukset:

Plussat: This hotel is in a charming building in the heart of Maidstone. It is a short walk to the river where there are some nice trails to stroll along. The English breakfast was very good. I was apprehensive about the parking situation however this turned out to be a pleasant surprise as the secure lot next door had ample spaces, is patrolled by security and is very cheap, considering we were in the heart of a shopping area on a busy weekend. The hotel is also next door to a large shopping complex which has a great variety of shops. Our room was very neat and quiet. I was completely satisfied.

Miinukset: No complaints at all.

Plussat: Room not fully cleaned from previous occupant. Rubbish not cleareded. Unwashed crockery from previous occupant.

Miinukset: Location and staff.

Plussat: The cleanliness and amenities provided were very good, the property is a lovely quintessential British b&b with beams and quirky features to give the b&b a cosy feel. Breakfast was very good with a great selection of cereal few pastries and full English as well.

Miinukset: The bed was quite lumpy and it was easy to roll into the centre if you turn to far.

Plussat: The staff were very attentive. Received a welcoming cup of tea when we arrived and a lovely breakfast.

Plussat: Staff were very friendly and helpful. The rooms were very clean and nicely decorated, and the gardens around the B&B made for a very relaxing afternoon. Also, the cooked breakfast was fantastic.

Plussat: the quiet & peace of the place

Miinukset: all good

Plussat: We were welcomed and offered a cup of tea on our arrival

Miinukset: The fact that ( to save the landlady's legs running backwards and forwards to use the card machine ) our debit card was taken from us out of view and the payment transaction undertaken without our supervision.

Plussat: The veiws were fantastic a very relaxing weekend a well family run hotel .

Miinukset:

Plussat: Good Breakfast, location good

Miinukset: Shower difficult to understand, cobwebs in the rafters

Plussat: picturesque,quiet would like to stay again for a bit longer. 50 yds from the Kent County Showground brilliant if your visiting it.Very pleasant stay Thanyou.

Miinukset:

Plussat: Excellent roast chicken dinner cooked and served by Emma, delicious!

Miinukset:

Plussat: Nice building in a very quiet Backwater. Comfortable room with good Facilities (Freeview tv). Some great Roads round and about.

Miinukset: You are litrelly in the middle of nowhere! In Detling there is one Pub and nothing else. You have a long drive to find a Takeaway or Off Licence. Make sure your Tank is full!