Maidstone hotellia

Plussat: Beds comfy

Miinukset: Think that the only thing is in some of the rooms the tvs are so small and high on the wall!!

Plussat: Lovely place food was great

Plussat: Great breakfast. Staff all friendly and efficient.

Miinukset: Room clean but tired. new mattress needed- or a topper(sunken body shapes). Chair in room very worn.

Plussat: Dessert at the pub after we checked in late. The room was clean and cosy.

Miinukset: Nothing

Plussat: Staff, food, atmosphere and accommodation

Miinukset: Nothing, everything was excellent

Plussat: The staff are excellent and the food in the restaurant, although a little expensive, is very good. The setting and rooms are nice and spotlessly clean.

Miinukset: Some of the rooms need TLC. Having stayed here a few times, the showers and hot water are temperamental at best and poorly fitted. The bed in the Burdock room was really uncomfortable yet other rooms I've stayed in have been fine. The beer in the pub is not the best and every pint I tried was sour and cloudy. The lighting is poor and although an ambient setting is trying to be achieved, the reality is that it's dark. The hops on the ceiling are very characteristic but not good when bits are dropping on to your hair and food.

Plussat: The room and food was fantastic

Miinukset: The Prosecco was not nice at all and I love Prosecco, I ended up with a £25 bottle that I couldn’t drink at all as it tasted awful.

Plussat: A very relaxed and comfortable stay .

Miinukset: A lovely between christmas and new year break and could not fault it,don't forget it's not a new building so it full of old paintings and history of the building.The bar prices are very good and the food which included breakfast was very well presented,bar snacks are always available we had the use of one of the side rooms for 7 people which we remained in all afternoon and evening which made our weekend with our family,we cannot thank the management and staff enough and we shall return in 2020.Our daughter was married here 5 years previous so we took many photos in the same places as it has not changed a bit ,Happy New Year to all at Chilston Park hotel

Plussat: breakfast very good Staff helpful and friendly

Plussat: Going home

Miinukset: Don't go to this hotel if you want fun or entertainment it's stuffy and boring and we couldn't wait to leave. The other guests couldn't have smiled or been anything like polite even if they had tried. They seemed to think themselves far too Important for that.

Plussat: It was beautifully situated with a gorgeous interior

Miinukset: There was nothing not to like

Plussat: This property is beautiful. The staff are more than helpful and extremely friendly.

Miinukset: Had to leave it was amazing. Didn’t want to leave.

Plussat: Chilston Park is like stepping back in time. The hotel is stunning as are the surroundings. Magical at Christmas

Miinukset: Loved Everything

Plussat: Newly refurbished rooms - very fresh and clean. Great pub with friendly locals and staff. Great food and wine is well priced. Plenty of parking. Ground floor rooms. Would definitely stay here again.

Miinukset: Cooked Breakfast was very good quality but quite a small portion.

Plussat: Everything

Miinukset: Nothing

Plussat: vuode hyvä. aamiainen erinomainen.

Plussat: Paikka oli siisti. Sänky ja suihku olivat erittäin hyvät. Hotelli sijaitsi keskellä Lenhamia. Aamiainen oli ok. Sain lainaksi silitysraudan ja -laudan, kun erikseen pyysin.

Miinukset: Muutamaa poikkeusta lukuunottamatta hotellin henkilökunta ei ollut erityisen ystävällistä.

Plussat: Cosy 15th century pub, with (some) very friendly staff :-)

Miinukset: The Internet signal and connection process is not adequate and should be improved

Plussat: When we arrived our room (which was very nice) was directly over the bar and it was very noisy so we asked to be moved into the annex, which was no problem, dealt with very well by the lady who checked us in and the room we were given was equally nice, lots of room. Nice pub and restaurant, decent food and friendly atmosphere. Ample parking.

Miinukset: The shower in the morning only ran cold (left it running for 5 minutes) which is odd because the bath water was hot. Noisy plumbing.

Plussat: Comfortable and very friendly. Evening meal, breakfast and a drink in the lovely bar area was great. This place has soul - much better than your average travel hotel for a one night stay.

Miinukset: Liked everything. No complaints at all.

Plussat: I had the English breakfast which was excellent and filling. It was fresh and flavourful. The dinner I had the previous night was one of the best meals I have had in any hotel here in the UK.

Miinukset: The room was colder than what I preferred

Plussat: The cleanliness and amenities provided were very good, the property is a lovely quintessential British b&b with beams and quirky features to give the b&b a cosy feel. Breakfast was very good with a great selection of cereal few pastries and full English as well.

Miinukset: The bed was quite lumpy and it was easy to roll into the centre if you turn to far.

Plussat: Staff were very helpful, pleasant and a pleasure to deal with. Location was perfect for us as we were visiting family in Bearsted. Breakfast was excellent, huge choice to suit every taste. Overall it was a very enjoyable stay.

Plussat: Staff friendly breakfast lovely Xmas day suite was nice

Miinukset: Xmas day dinner was not good meat was tough and was expensive for what it was

Plussat: Breakfast was great

Miinukset: I booked two rooms for two nights for my wife's 60th Birthday on 17th Jan.When I booked the room with bookings.com I made a request that there was a bottle of Prosecco in each room with a bowl of strawberries and cream. On arrival there was no wine etc and the room stunk of damp, plus it was more than Shabby [ room 157].We even took the receptionist to the room, who agreed it smelt. When I tackled the receptionist about there being no wine etc in the room the reply was, 'unless you have paid for it up front we cannot provide it', which I have no problem with but nobody explained this prior to arriving. I made a special request through bookings and phoned the Marriot Reservations on the Wednesday 16th to ensure the request had been confirmed, which they said it had. If required I can show evidence my telephone calls to the Marriot reservations. The Hotel was advertised as 4 star. We stay in a lot of hotels and found the Tudor Spa to be more than tired and very Shabby. In all highly disappointed at what should have been a lovely occasion and a memorable experience for my wife and family. Regards Tim Ordidge

Plussat: Everything :)

Miinukset: No fridge in room

Plussat: Very good hotel for value of money alot of facilities to use and the hotel room is great... Staff extremely friendly and will help on demand.

Miinukset: Pool was missing a jacuzzi but had everything else... (Very picky fault, everything else was great)

Plussat: Nothing

Miinukset: Only 2 Disabled parking spaces and when was occupied by a van that was not displaying a blue badge and when we pointed this out to a mamber of management His response was did you manage to park somewhere else in the car park Would not stay again will in future will look for a Hilton Hotel

Plussat: The breakfast was ok sufficient. we used the buffet

Miinukset: The story that it might close

Plussat: It is very nice place. Get relaxed. Good breakfast.

Miinukset: Nothing

Plussat: Quiet and neat. Suited my needs adequately. The meal from the bar was also delicious

Plussat: Lovely looking hotel from the outside and in a peaceful location. Rooms were clean. Breakfast was tasty.

Miinukset: Staff seemed mostly miserable and only begrudgingly helpful, except for one member of the housekeeping team, who was exceptionally friendly, helpful and polite. For example, there was no explanation at check-in of the breakfast arrangements, and upon calling to find out and making my way to the sparsely populated dining area, not one member of staff approached me to offer me a table, drink or mention that it was a buffet service. Great customer service, guys. The bedroom was lovely at first sight, if cheaply equipped, but the double bed was a couple of bolted together singles and consequently had an uncomfortable solid ridge down the middle, the frankenstein-esque beds also creaked like they were going to fall apart at any second which really limited the athleticism of our sexual escapades. The walls were paper thin, which meant that our German neighbours (we could hear them talking) in the adjoining room probably got very little sleep between the creaking of our siamese-twin beds and the fact that my girlfriend snores like a dying walrus. Oh, and the room was also loving placed right underneath a spotlight which was mostly unpleasant, except for the fact it made me feel like I had finally made my West End debut... All night. Seriously, if you want to stay somewhere in the £70-£90 bracket go to a nice B&B or a Travelodge, rather than risk disappointment in Oakwood House.

Plussat: Very easy to get too beautifully kept warn and cosy with very friendly staff

Plussat: Loved the history of the building and the staff are so friendly and welcoming.

Miinukset: Photo on website deceiving as the hotel is amongst several schools and room looked onto car park.

Plussat: Hyvä aamiainen

Miinukset: Ruokaa sai vain klo 21 asti minkä jälkeen ei ollut mitään syötävää tarjolla

Plussat: Great location 10/10

Plussat: more sockets near the bed

Plussat: Staff, breakfast value for money

Miinukset: Electrical sockets under the table, difficult to reach. No sockets by the bed

Plussat: Very handy for the pilgrims way and visiting our friends in Detling and the Medway towns.

Miinukset: just a little bit to far out of town.

Plussat: It was OK but not really modern at all . It had a big room and a big bath tub. Im not sure if it is worth the charge .

Miinukset: It was OK . Do not order any food from them . It is definitely a waste of money. I ordered multiple times and different things as i thought it was one time thing but it wasnt. The 24 hour menu does not exist . The 2 males working in the evening said the only thing the could offer was a sandwich . But in the room on the menu there are multiple hot foods on offer for 24 hours . Was the worst hilton i have ever been to .but the food is dreadful and tasteless an absolute dissapointment

Plussat: Nice room

Miinukset: Bar expensive

Plussat: Very comfortable bed. Bathroom was clean. Shower warmed up quickly and was powerful.

Miinukset: It would have been nice if we could have logged into Netflix on the TV.

Miinukset: Signs and posters everywhere "how can we make it better?". Couldn't provide me a foam pillow upon request. Was told "would have to check every room and had no time" so had to suffer the volume-less non filled flat feather pillows.

Plussat: Beds comfy

Miinukset: Cold pool and changing rooms

Plussat: The room was spacious and clean. Nice comfortable big bed and great shower. Easy access straight out to the motorway. Will definitely stay again.

Miinukset: The bar and restaurant so a bit open planned with big screen full of football

Plussat: The Felicity was ok

Miinukset: I upgraded my room from dubbile to club room only to find that the room I was given was very poor quality

Plussat: Going home

Miinukset: All awfull

Plussat: The extra comfy bed was like sleeping on cloud 10/10! Excellent customer service from staff! Lovely modern shower... extremely swift check in & checkout. Free parking (on weekends) bar and cafe looked lovely.

Miinukset: Dim lighting in room. We had a light that was not working also saying this I didn't report as I didnt want to get disturbed. I couldn't turn the radiator off maybe instructions would be helpful.

Plussat: Location

Miinukset: Had to pay for car park

Plussat: rooms were spacious and clean

Miinukset: there was no option for breakfast and no lounge/bar

Miinukset: There is free Wifi but you can't connect with a laptop because you don't get the registration screen. On a mobile such screen automatically pops up. The front desk person couldn't help. I called the Wifi help line but get only an answermachine.

Plussat: Good rooms and clean

Miinukset: The parking shut be free when you staying on the Hotel

Plussat: The location

Miinukset: The rooms were so so nice

Plussat: Ystävällinen rouva tiskin takana. Edullinen paikka, hieman kulunut, mutta ok.

Miinukset: Hidas ja heikko wifi. Heikko valaistus huoneessa.

Miinukset: The noise from the lorries all night. Sounded like a generator running all night Room was cold even with the heater on max Doors to passage too thin as you can constantly hear people walking and talking and opening and closing doors throughout the night.

Plussat: They have two room suite which was great for our family.

Plussat: Lovely stay ;staff very helpful ;good honest breakfast

Miinukset: Not much really: in the room I had the toilet door did not shut room 31 , in need of maintenance

Plussat: I only stayed for one night as out for a friend's birthday locally. Thr room was more than adequate, very clean and the shower was great as was the bathroom. The decor was a little dated but suited the period property and didn't bother me at all. The staff were polite and efficient and best price for the area. Very satisfied!

Plussat: Lovely place to stay good friendly staff

Miinukset: Easley to find

Plussat: The hotel is very charming and well-presented. I also think that the dinner choices are good and not too expensive. I would recommend.

Plussat: The food was excellent and the staff were really friendly.

Miinukset: The shower didn't work and the bath was minuscule

Plussat: didnt have breakfast due to having to leave early however the evening meal was lovely very clean, warm and comfortable Ideally located for local restaurants and takeaways

Miinukset: shower was a bit weak but otherwise all good

Plussat: Great staff, great service

Miinukset: bathroom a bit tired and could do with an upgrade, but clean which is important to say.

Miinukset: The staff

Plussat: Very comfortable bed. Good and plentiful breakfast choices. 12pm check out. Polite reception and breakfast staff.

Miinukset: No signposting of pedestrian access across dual carriageway from Hollingbourne village. No dedicated pedestrian walkway from road to hotel. Would have appreciated quieter, more attentive and less swearing evening bar staff.

Plussat: Room was lovely

Miinukset: Nothing really

Plussat: Facilities are good. Bar and restaurant are nice and friendly staff

Miinukset: Family room up 3 flights of stairs and no lift which hard with young children

Plussat: Spa bath, there was bottled water for us all in the room, and plenty of tea and coffee (just try not to look in the kettle) biscuits and nice big TVs

Miinukset: Dirty, smelly, no breakfast dispite prepaying

Plussat: The spa bath was ok :)

Miinukset: We weren’t given keys, we couldn’t lock the doors to our rooms, there was dodgy stains on the beds, I had to clean the toilet myself as there was skid marks in the toilet with dried blue toilet cleaner crusted over, we were asked for a rough time for breakfast when checking in, we said 9, however we were shouted at by an elderly gentleman, who spoke to my children absolutely appallingly because it was 9.30 by the time I was able to get my four children up and to the breakfast, we were woken up at 5 am from a chicken outside our window so we were shattered and fallen back to sleep, the man told us the chef had left as we were late, the way he shouted at us was honestly awful we thought he was joking, the place stinks of musty and old, the windows are black and crusty and mouldy, the staff were so unfriendly, cracks and dodgy wet stains on ceilings, we couldn’t get food ordered to the place either as it is middle of nowhere.

Plussat: Food was OK.

Miinukset: No internet. No phone reception on EE or Vodaphone. No ales, had to resort to a bottle of ESB. It was like going back 25 years. Food was OK, and their cat was very friendly. But sadly, won't be visiting again as a fail on three of the four things I look for in a place to say is not good enough.

Plussat: Great hosts, good breakfast, enjoyed our stay.

Miinukset: Only negative - WiFi needs to be better

Plussat: For me this time of year is good mainly because of the availability of accommodation in rural areas. The young lady who managed the business was very pleasant and helpful. When I flagged up a problem in the initial room she immediately upgraded me at no extra cost. Being quite an isolated area I had to eat there, the evening meal was tasty and fulfilling.

Miinukset: Everything was fine, I had been upgraded so no complaints.

Plussat: Great room and let me check in very late

Plussat: Location for my needs that day - party in the same village

Miinukset: In very serious need of a re-vamp

Plussat: What a lovely little homely place. Beautiful location, very quiet. If you’re addicted to your mobile phone, don’t stay here, there is no signal. Didn’t bother me at all mind you.

Miinukset: Nothing at all.

Plussat: We really enjoyed the people working here and it has a nice location in the countryside.

Miinukset: The room (number 12) was a disappointment, especially the bathroom. It was clean but the shower was useless with only 3 small drips of water coming out, same goes for the sink and the toilet didn't flush. The beds in the room were a good size but way too old and too soft. For this price the room was a big disappointment.

Plussat: Nothing

Miinukset: Everything

Plussat: Toilet handle and seat broken, television wrong side of the room and breakfast finished at 9 so missed it. Door handle loose to room. Would never go back there.

Plussat: Good parking. Nice breakfast.

Miinukset: Just as it was over 20yrs ago when I used to do safety inspections as a firefighter. It needs a makeover otherwise it’s likely to fall into disrepair.

Plussat: Clean, well thought out room

Miinukset: The shower didn’t work in my room

Plussat: Large white fluffy towels in the bathroom. Helpful polite and friendly staff. Reasonable prices in the restaurant

Plussat: Staff were very friendly and helpful

Miinukset: Its is worn needs refurbished

Plussat: Fact that the bar is downstairs is great, can have a drink and no hassle with a designated driver etc

Miinukset: The beds were so uncomfortable and noisy, literally every turn in bed was like a tree being cut down in the room, the bed bases were just a plywood box that creaked so badly, its gone downhill so far since I stayed last year

Plussat: The beds were comfortable and the bathrooms were nice

Miinukset: The decor was dated and the carpets were very stained and dirty

Plussat: Pleasantly big room, comfi bed, and BATHTUB!!!!

Plussat: All laid out in the dining room, but the room was locked and there were no members of staff around to let us in. So therefore never got to taste the food etc

Miinukset: Rooms in a poor state of repair, unclean, including beds with creatures biting through the night. Loo rolls in one of the rooms only. No staff in evidence to gain assistance from. Two members of the party could not take all the problems and were able to relocate to another hotel (they only had the one available) Music from the pub very loud.

Plussat: Location is good, staff are friendly, it just needs a refurbish and some TLC. Get what you pay for and it’s a bed for the night.

Miinukset: Stayed for a night, carpet is very dirty/pulled up on corners, stains on it and over the walls. Bathroom had bits of dirt all over the floor. Our tv didn’t work. Window had mould over it.

Plussat: Nothing

Miinukset: They fail to warn us that it had been bought and the kitchen was no longer in use and after a 5 hour drive we had to go out and find something to eat at 7pm. We feel that the £200 was waisted and we should get a partial refund plus couldn't use the shower as towel heater dident work and the water temperature went from hot to cold every couple of seconds so again I say we should receive a partial refund because no servicees were available as advertised

Miinukset: No food available

Plussat: Owner was nice.

Miinukset: Wifi very patchy. Didnt work upstairs. Kept dropping out. No meals,after advertising there was. Bit tired,aged. Overpriced for what it is.