Mainz hotellia

Plussat: Everything was fine, but nothing extraordinary.

Miinukset: .

Plussat: Great location next to the river

Plussat: Nice rooms and facilities, great staff at reception and in restaurant.

Miinukset: Overall it is a bit dated. Comfortable and clean but dated. There is no guest parking discount we paid 24€ for 24h. A bit much. Especially since there was no valet parking or anyone helping with luggage either.

Plussat: - Nice room with lovely view of the Rhein - Shower was AWESOME! Loved the large rain-style shower head - Beautiful and clean hotel that feels very high-class - New Year's Eve event was wonderful... food and service excellent with great attention to detail

Miinukset: - For the money we paid, I would expect breakfast to be included... 26 euro per person for breakfast is outrageous

Plussat: Starf was outstanding in all parts of the hotel except for the Friday at the restaurant.

Miinukset: One can expect to pay top dollar for a place of this quality.€36 for breakefast is rather heavy. I had reserved a spot for Friday night dinner at Bell Pepper. It was extremely bellow their standard One of the reasons I had returned there was the restaurant and i was VERY DISSAPOINTED. In all fairnous i snacked at the hotels lounge coffee shop which is a spinoff of the Bell pepper and it re afirmed my expectations. All in all good

Plussat: Everyone warm and accommodating . Excellent food and facilities. This was a wow experience.

Plussat: Proper pillows and the right shape. Priceless.

Miinukset: Breakfast was OK but not value for money.

Plussat: The staff was great, the rooms were very clean and comfortable, and the breakfast was adequate. Claudia, at the front desk was especially awesome!

Miinukset: It was a little further from my work than I anticipated, which is not the fault of the hotel. The only problem I had with the hotel was no secondary locking system on the doors. Most hotels have a chain or lock when you are inside, but this one did not. That made me a little nervous.

Plussat: This was my third stay at Guesthouse Mainz. I keep coming back here almost every year when I travel home to Germany and visit my old hometown Mainz. I love the central location, with walking distance to train station and inner city, and the comfy, spacious rooms. Our room this year had a shower AND a huge tub. Ask for a room on the courtyard side and on the upper floors (5 or 6): you’ll have a great view over the city and the 1000 year old cathedral. The staff is super friendly and helpful. I recommend staying here and skipping any of the hotel chains.

Plussat: Arriving outside the reception opening times was very easy. The room was good, with small but usable kitchen unit. Breakfast is served. The place is close to the old town, 10 min from Mainzer Dom.

Miinukset: From the description it is not clear whether there is a breakfast served (it is).

Plussat: Breakfast was perfect! Staff super friendly and of great assistance.

Plussat: Included breakfast was fine with a decent variety. Location was fantastic! 5 minute walk to train station and very walkable to downtown and the riverfront! Accomodations were excellent as it appeared to be recently renovated with state of the art bath and kitchen facilities.

Plussat: Simple but perfect breakfast included. Cooking facilities are what we look for. Well equipped.

Plussat: Exceptionally modern, clean, comfortable and pleasant. This was a rare case where the room and the property were actually better than the description.

Plussat: Silence

Plussat: The reception staff was very friendly and helpful to answer questions on how to reach a specific location in the suburbs. The room was spacious and pleasant with a nice view on a square full of trees. Very comfortable bed. Breakfast ok.

Plussat: Location was very good for us. Service was oké.

Plussat: Clean with decent size single rooms. Quiet and central location ideal for station and Mainz centre.

Miinukset: No tea/coffee making facilities in the room.

Plussat: Huone oli ok, mutta en menisi uudelleen tähän hotelliin.

Miinukset: Henkilökunta oli erittäin huonokätöksistä ja aamupala ei ollut sovittuun aikaan valmiina. Henkilökunta ei ollut ilmaantunut töihin ja jouduimme syömään aamupalan kahvilassa,vaikka olimme maksaneet hotelliaamupalasta. Korvauksia emme saaneet.

Plussat: I like the room, fan and the warm water!

Plussat: Great room, very close to tarin station and yet an easy walk to old city. I was at the Frankfurt Bookfair and it was no problem commuting from Mainz. It is also a very nice small city.

Miinukset: No, all was well

Plussat: A big modern room and bathroom, where we found everything we needed. Highly recommended! One of the nicest hotels i have ever been, comparable with 4star.

Miinukset:

Plussat: The quietness - and the efficiency of the staff.

Miinukset: The room - and the lobby - were a bit on the warm side.

Plussat: Good location, just few mins walk from train station. Friendly staff.

Miinukset: Double room is along the main road, too noisy when the window is open.

Plussat:

Miinukset: no wireless internet in the room.

Plussat: The size and the furnishing of the room, the good matress, the many quiet places within the hotel for meetings or work . The behavior of the morning shift at reception (very efficient and helpful in all our requests). The food at the restaurant.

Miinukset: - The behavior of the evening shift at reception when we checked in. - The service at the bar ( we were waiting for 30 min for one beer and a bottle of water and even worst they came without saying "I am sorry for the delay"), of course we refused the drinks and left. - insects (centipedes) on the floor of the wc in the room.

Plussat: It wasn’t my first stay at this wonderful hotel. Very nice and very convinient place, bigger rooms with big bathrooms are SuperB! Highly recomemded if you are traveling with dog. All the time prepared something for the dog-super sweet!

Miinukset: Not centrally located

Plussat: Hotel has very interesting design. The room was very clean, the bed was comfortable. There is mini bar in the room, coffee machine and diverse tee in offer. It was very quiet and pleasant. Children's playground is on 3 minutes distance. We didn't used the pool. I can recommend this hotel and would stay again.

Miinukset: Breakfast was good, but the buffet room is small and was lot's of guests, so it was very crowded. Two days they were run out of croissants, bread, glasses, fresh juice, it was empty, and the stuff didn't refill. It shouldn't happen in 4 star hotel. We asked for plates to sit in foaye and eat the cake for our daughter's birthday and bought the drink there, but stuff were very reserved and not especially friendly, so it was a kind of ruined moment.

Plussat: It is a quite new and beautiful hotel. Close to the main sightseeing and with friendly staff. The reason my note is low is because of the lightening in my bedroom that was not working. Also it can be a bit loud.

Plussat: The hotel is attractive with nice rooms that have been updated. It was quiet, and about 15 mins to town, an easy walk. Breakfast was good, the lady in the breakfast room was so friendly.

Plussat: I hotel was across from the train station. I was arriving and departing by train so it was very convenient . Had early train to FRA, so it was nice just to roll across street. Sound proof windows so no noise issues. Dario, at front desk, couldn't have been nicer or more helpful.

Miinukset: As with most hotels in Europe, I find them way to warm. I prefer to sleep in cooler rooms, luckily I could open the window to cool it down. Other than that it was a very nice place/area to stay.

Plussat: very clean, good breakfast, great location, friendly staff

Miinukset: very small bedroom area

Plussat: It has all the requirements for a business trip. Excellent location (just opposite the train station), relaxed atmosphere, quiet (although the area is very busy), friendly staff, clean-comfortable-cosy room (good bet, nice shower and in general everything was working properly)

Miinukset: The sauna operates few hours per day and I was not available during the specific times due to my busy schedule. So I did not have the chance to use it. Not that important after all... I was just trying to find a negative :)

Plussat: My room on the top floor faced the back side and was very quiet. Sleeping with the window open was ok; I didn't expect it to be possible at such a central location. Delicious breakfast and friendly personnel, almost family atmosphere. One younger employee would write a good philosophical quote on the wall at the front desk every day.

Miinukset: (nothing to report)

Plussat: Quiet location. Comfortable bed. Excellent pillows. Above average breakfast.

Miinukset: Bathroom amenities were stark

Plussat: Great location

Miinukset: Nothing

Plussat: I arrived at 8 AM after an overnight flight from US. I asked in advance to try to have a room available for early check in. I was pleasantly surprised that my room was available.

Plussat: There were food service staff who were kind. There was one older woman who spoke English very well that was especially helpful.

Miinukset: I arrived with luggage for myself and my friend who must use a walker. No one offered to show us to our room or help her with her suitcases.No one explained how the lighting needed a card nor how to use the shower which subsequently flooded the bathroom and wet the carpet.I chose this hotel thinking they would be mindful of special needs. Instead I got just the opposite.

Plussat: Great rooms. Very modern

Miinukset: Quite a walk to the centre

Plussat: Henkilökunta auttavaista ja ystävällistä. Etukäteen varattu parkkipaikka hotellin pihalla. Huone siisti ja vastaremontoitu. Esteetön huone, toinen sängyistä motoroitu, olisi mahdollista majoittua myös liikuntavammaisena

Miinukset: Remontti hotellissa jatkui, poraaminen alkoi aamulla klo 07.00. Hotellin sijainti ei mahtunut hotellista saamaamme karttaan.

Plussat: Room and size of bathroom, very clean and complimentary buffet breakfast.

Miinukset: Noisy neighbour in next room who decided it was good to play music at 7am and sing in the shower!

Plussat: Esteettömyys.

Miinukset: Ilmastoinnin puute. Parvekkeen ovea ei voinut pitää auki erikoisen ”yhteisparvekkeen” vuoksi. Hyvä konsepti mutta laitosmaisuus häiritsi.

Plussat: Staff were great and helpful

Plussat: We were made very welcome, the staff is very attentive to your well being. The hotel is confortable .and the food excellent. If you do not speak German, there is no problem of communication if you speak English and the waitress can even speak French. Beware though, the private car park is big enough for only half a dozen cars, no more.

Plussat: Quite far from city center but has decent quality of good property...super market nearby, pizza shop nearby and the hotel itself is actually a German restaurant(full of dining guest during dinner time). Simple breakfast included.

Miinukset: Far from city center.

Plussat: It was all very good

Miinukset: I emailed the hotel before booking and never received a response.

Plussat: Excellent restaurant, excellent service

Miinukset: Too far from the city center. Not much to do within walking distances.

Plussat: - The owner and her staff are very friendly. - The Manager was very kind during check-in. When I got my room I didn't find a bed and the room was very small, so she offered a free upgrade to a bigger room. - Breakfast had the essentials, not wow but acceptable. - Penny and REWE supermarkets are very close. Also there is a nice Donner store in front of the hotel.

Miinukset: - No lift, not convenient if you have heavy luggage. - Parking is very small! I had a daily challenge to find a free space (out of 5 or 6 max) or to park in the free space if found! Though , the Manager told me you can park in front of the hotel (public parking). - I noticed the the restaurants have a good daily number of guests, though I didn't try it during my stay.

Plussat: The location is perfect. It can be a little noisy from the road out front in the daytime but not a problem in the evening or when sleeping. Perfect walking distance to see all the beauty of Mainz

Miinukset: The WiFi signal needs to be better. The phone signal for some reason is quite weak in the hotel so I was relying on the WiFi and it wasn’t great. However this didn’t effect my stay and overall experience of the hotel

Plussat: The location is great. Quite clean.

Miinukset: I didn t receive sheets, the bathroom had no soap. I don t see how this is advertised as a 4 star hotel. It has 2 stars maximum.

Plussat: Easy to get to and around Mainz

Plussat: The space itself is nice and big. There is plenty room to work and the street isnt that loud when the windows are closed. Well heated. The shower is strong and hot and the staff are friemdly and accomodating. The price was okay in comparison to other places and the location is very good in relation to the old town.

Miinukset: The lighting was very harsh with the overheads. There is a lamp at the bedside but it makes this irritating buzz as long as it is on. The kitchen was great but unless your staying for a while and willing to by all the condiments then its not worth having it to your avail except for the very basics. There was a bit of a funky smell coming from the sink drain. The bed is a sort of couch thing so it is a bit uncomfortable but for one or two nights its fine. In the photos it looked more cosy but its quite clinical looking in reality..like an old office space.

Plussat: Modern design and size of apartment.

Miinukset: Nothing everything was perfect

Plussat: It was close to the main activities

Miinukset: The bed was so soft. There was no kitchen equipment to cook.

Plussat: Sijainti erinomainen, lähellä S-bahnia.

Miinukset: I didn't like stupid german saving on heating. I pay for the room - I want it be WARM. I don't want stupid cleaning staff opening windows in barely heated room! and that AC switch on the wall is just a joke on people. I NEED NORMAL RADIATORS WHICH WILL HEAT THE ROOM INSTEAD OF THAT GREEN BLABLA.

Plussat: The facilities were clean and well maintained. There is a parking garage to alleviate parking difficulties that could be encountered during busier times

Miinukset: Was not advised about the parking garage until my parking became a nuisance to the hotel and, a $13 charge for parking in the garage is rather steep for my tastes

Plussat: The breakfast, and it set-up was great. The food and coffee was fresh and enjoyable.

Miinukset: It appears that the hotel will over sell the parking spaces in its underground parking garage. Upon check-in, I had paid 11.00 euro for parking at the hotel for the night. We had gone out for a New Year's Eve Party, and when we returned to the hotel, there was a sign on the garage door that stated that the parking spaces in the garage was all filled. The hotel desk clerk then instructed me to park outside of the hotel near the front door. After returning to the front desk, another employee stated that there were two free parking spaces available, and that they will open the garage door so that I could park there. Since parking at the hotel's underground is so limited, the hotel should never over sell the spaces there. There should be a hotel honor rule for the first come, first serve for the parking spaces in the underground parking garage.

Plussat: Very friendly staff. The hotel is very clean. We will definitely stay here next time.

Miinukset: Everything was good!

Plussat: Size of the room and it has a kettle for tea/coffee

Miinukset: Very little to like about this motel. It was dark, dungeon-y, had low ceilings, uncomfortable bed/pillows. Honestly, if you need light in your room, avoid at all costs

Plussat: The hotel personals were very friendly and were wiling to fulfill every of my requests. The room was pretty big for a german hotel and it was clean as well. Breakfast was okay. If you are planning to stay for less than 14 days and would like to use the kitchenette, you gotta tell them in advanced and there is an extra 30€ charge. Otherwise you could only use the fridge and microwave. This information is not stated anywhere in booking.com‘s website. Overall, it was a pleasant 2-nights stay :)

Miinukset: The fridge was broken during our stay; however the hotel staffs had a technician to look at it and they offered us to use their fridge in the lobby. Other than that, none, actually. One minor thing is that it was quite a walk from the parking garage to my hotel room. There were several turns and you need to take the elevator twice. More like a labyrinth, I’d say, you can get lost easily. Be hey, to me it was pretty fun to always try to find my way to my room.

Plussat: Tilava huone

Plussat: 20 mnts walking distance from town, great parking facilities, big hotel but all clean. Friendly staff, can't say anything bad.

Plussat: Great restaurant and staff

Miinukset: Little bit out of the way

Plussat: Great location

Miinukset: Nothing

Plussat: It would’ve been nice to have pots and plates and utensils in my suite with a stove.

Miinukset: Parking was terrible

Plussat: Ihan siisti hotelli, lähellä moottoritieliittymiä ja siksi soveltuu hyvin yhden yön levähdyspaikaksi, kun hotellissa on vielä ravintola.

Miinukset: On vähän kauempana keskustasta (ei kävelyetäisyys). Toki havaitsin, että ihmiset tilasivat takseja mennäkseen keskustaan, kenties enemmän ravintolatarjonnan saamiseksi. Sinällään tämä ei haitannut koska Mainz oli vain välietappi matkalla pohjoiseen.

Plussat: Good location just outside of the motorway, into a shopping center park district., ideal for overnight stop. don't judge from outside aspects (bit dated): rooms have been refurbished and they are very quiet, especially the one with view on a residential district. Hotel has a nice restaurant with good choice (upper market price), or you can have lunch/dinner out at different fast food. Very good breakfast. Private parking place available, at a moderate fee. Overall a nice stay, thanks!

Plussat: Confortable beds, clean, simple and practical , we love it

Plussat: - perfect hotel for stop over when traveling (nearby highway) - beds are oke - spacious rooms - good breakfast

Plussat: Was good

Plussat: It all Sucked

Miinukset: Should have stayed in Wiesbaden

Plussat: Local foods offered. Great! Thank you

Miinukset: A little stuffy smells in older parts of hotel ‘Reserved’ tables at breakfast not easily recognized. Be gentle with guests. No one will ever ‘disrespect’ your signs

Plussat: Location excellent for wine festival which was the reason for booking this hotel. Breakfast was very good with plenty of choice. Car parking was secure and under cover.

Miinukset: We have stayed at this hotel 5 or 6 times (usually during the winefest) and have always found it very good however this time we were extremely disappointed. Check in not very welcoming. We stayed at 9 hotels on this trip in Germany,Italy and Switzerland and this was by far the worst experience. I gave the receptionist a printout of our reservation and booking number. We had booked a room overlooking the park with a balcony and walk in shower but were given a room with no view , no balcony and a bath. I went back to reception and was asked to pay extra for an upgrade which I did as we needed a shower as my wife has a disability. This room had no view or balcony. No assistance was offered to help move rooms even though my wife's condition was declared and the distance was considerable. Later that evening my son and his wife informed me that they were coming to stay at the hotel but would not arrive until early evening. It was only after he booked in and went to his room that he realised that it was not the room he had booked. By this time it was late and we were not going to move again. Had the receptionist used my booking reference number when I checked in there would not have been a problem. The whole experience spoilt what should have been a lovely surprise.

Plussat: Herkullinen aamiainen, loistava Biergarten alakerrassa, hyvä sijainti (jos ei halua olla aivan ydinkeskustassa), siisti hotelli.

Miinukset: Ilmastointi puuttui.

Plussat: Breakfast !!!!!

Miinukset: Restaurant is not close to hotel

Plussat: very nice position

Miinukset: Unprofessional staff: no information about the services at the reception; the room attendant entered without knocking at the door to check the minibar 20 min after I took the room; the cleaner entered without knocking in the morning; the waiter at the wine bar did not speak English, show me the wine list on his lap top, my glass costs more than it was written; I was not in the breakfast list and the waiter asked me to explain. Bad soundproof in the room: trains, flights and a party in the bar disturbed my sleep.

Plussat: Michelin restaurant within the hotel.

Plussat: Hotelli oli hyvällä paikalla

Miinukset: Hinta oli harhaanjohtava.Jokaisesta palvelusta laskutettuiin erikseen. Esim. parkkipaikan hintaa ei kerrottu vastaanotossa eikä myöskään aamupalan hinnoittelua. Aamupala olisi pitänyt varata samalla kun kirjautui hotelliin. Itse tulimme illalla myöhään hotellille eikä ko. asiaa infottu. Seuraavana aamuna hinta oli jo noussut 10 euroa/hlö,koska emme olleet ostaneet aamiaista etukäteen.Valitimme asiasta ja respan vastaanotto lupasi selvittää asiaa,mutta koskaan emme siitä saaneet selvitystä. Hotelli oli parhaat päivänsä nähnyt.Eipä tule varmuudella mentyä uudelleen .

Plussat: Great location and very helpful staff!The Coffee in Germany is terrible, those selector machines. The only good coffee I got was at the Hilton Mainz!

Miinukset: No, it was perfect!

Plussat: Excellent staff and perfect location to stay in Mainz. Wonderful view from the room .

Plussat: Pleasant stay at Hilton Mainz during my business trip. Wonderful breakfast and comfortable rooms with friendly room service. The location is convenient nearby the city center. Excellent view on the Rhine river. Friendly and competent staff.

Miinukset: Unfortunately, the hotel restaurant was not available due to excessive reservations. The hotel Wi-Fi is not unconditionally free (it requires Hilton Honors registration).

Plussat: We traveled by car. Although the parking is on the expensive side (26 Euro per day), it is conveniently located just under the hotel. Great location, 5 minutes walk from the main square in the old town. Very helpful staff and very good breakfast (great choice!) with a very nice view of the Rhine.

Miinukset: Could not open window in the room.

Plussat: The location is amazing and the check in staff was great.

Miinukset: The service at the restaurant for breakfast was horrendous! Staff did not offer coffee, nor did they pick up used plates.

Plussat: The rooms were clean and the king size bed was very good. We loved also the breakfast.

Miinukset: No free wifi. What a shame as we are in the 21st century. €15 per room per day. Plus the parking is also too expensive. 26€ per day , actually as of 8 hrs. Thats double the price of a parking house tarif. So with our stay of 2 nights this totalled almost half our cost. Which is way too high. As a guest you should at least give free wifi.

Plussat: The gym was 'ok' equipped and open 24 hours. The location is great - close to the centre and shops. The room was very spacious and the bed was comfortable.

Miinukset: The extra charge for WiFi. It is unacceptable to be charged separately for WiFi in this day and age, especially from a business focused hotel which claims to be a four-star property. Bathroom really needs improvement: The bathtub was extremity used up and there was mold growing between some of the tiles in the bathroom. There is a curtain instead of a glass divider - which is quite old-school and a bit disgusting (in my opinion). The curtain had some yellow and brown stains. When showering there was lots of water on the floor, even-though we did use the curtain.

Plussat: - nice view from the room on the river - good breakfast - quiet rooms and good bed

Miinukset: - parking at 26€ - no bottle of water in the room (only minibar : 5€ for a mini bottle)

Miinukset: Parking was too expensive

Plussat: Täydellinen aamiainen, tilavat huoneet, ystävällinen ja superavulias henkilökunta

Miinukset: Huone sijaitsi toisessa rakennuksen osassa, josta oli pitkä matka aamiaishuoneeseen ja vastaanottoon

Plussat: Staff friendly and helpful

Miinukset: I don't really understand why a Hotel as the Hilton still has to charge for wifi service... free wifi should be a standard today.