Casa Raffaele Conforti

We had a very bad experience…mark well - this is the short version: we arrived to Maiori by car at 2 pm with a car full of luggage. This was during the ZTL-period which means you need a special permit (arranged by the hotel) to be allowed to take your car into the city. I called Casa Raffaele Conforti and it turned out they have a sister hotel a few minutes away where the reception is so I went there to ask them for help. The receptionist said that they could not get us the permit because it was “very complicated”. I tried to explain that there was no way we could carry our luggage all the way from the ZTL-limit to the hotel as we had both many and heavy items. I also explained that the hotel in Siena, from where we just came, had easily arranged the permit on arrival by calling the local police. She did not even want to try to call (even though I persisted and explained again and again how it worked)….instead she walked me to an ally near by where she showed how we could back up the car to get very very close to the entrance (which was true). Ok then. So we started backing BUT after less than a minute we were stopped by the police telling us this was a one way street. We told him why we were there and who had directed us (=the hotel) after which he confirmed that the only thing they had to do was call them and they would give us permission (!!) and that he would go talk to them. I went back to the reception, pretty upset, told them what had happened and asked them to now make the call - which they did (while telling me that even so it was not sure at all that this would work (?)). We had lost hours on this one afternoon that we had in Maiori. After finally carrying up all our items to the hotel it turned out that the restaurant we had been looking forward to visit closed at 5 pm this day and this time had passed. Such a disappointment. I told the reception that the least they could do was to give us the garage fee for free after all this hazzle.