Century Park Hotel

This hotel was booked mainly for its location and amenities. The staff was accommodating and very friendly. The food at the restaurants in the hotel was very good. It was nice, in the middle of a city where you CAN'T drink the water, to have tap water that was safe to drink!

The internet service was dismal. It would come on and then go out. If you had some messages to send you had to do it in a hurry before the signal was gone again.

Good location and very courteous staff

Everything

The service of the staff was warm and exceptional from the moment we checked in. Upon presentation of identification card, the staff immediately noticed that the day we checked in was the exact day of my birthday. They immediately gave me an upgrade of our room at no extra cost. I was already so happy with that generous offer and I already considered that a birthday gift in itself. But they didn't stop there. Two of the hotel's staff visited me in my room, brought a lit birthday cake and sang me "Happy birthday." And they sang well enough to stand her ground against any established lounge singer. Special mention to Ms. Kath and John assigned at the concierge/receiving front desk. They were so warm and accommodating and they made me feel like family. The hotel definitely needs more staff like them.

Just a minor detail that could be improved. While we had a nice sized bathroom, the toilet didn't have a bidet and considering we have 3 little kids with us, cleaning up is complicated without any suitable "tabo" or dipper that we can use.

The Greatest asset is its people

The employees is the greatest strength of this hotel. People are very friendly and accommodating. I felt at home right away when I checked in. Convenient location and close proximity to Shoe Mart and Harrison Plaza. What I really appreciate was when I told the restaurant that I have a flight in 2 and a half hour, they put priority on my order and the food was prepared expeditedly. When I was on my way to the airport, the security went outside the hotel facility to flag down taxi outside the facility. I really appreciate the employees Class A service. I want to go back to this hotel again next year. I highly recommend this hotel for somebody who is looking for value for their money good service, nice and clean place to stay.