Hivernage Hotel & Spa

Location was good - walking distance to all popular sights. Many restaurants nearby - most of them really expensive. Room overall was relatively modern and had everything we needed.

We stayed on the 6th floor - right under the bar - the music blasting until after midnight was an issue. Was difficult to relax with that nightclub vibe. Breakfast was poor - way too many pastries (with birds freely pecking at it), not enough any kind of decent savoury options. The lady on the omelette station needs some training - kept serving me raw eggs which we could not eat. Half way through the trip we stopped going there for breakfast as there simple was not anything that did not contain sugar or was actually fresh. Most importantly the staff and customer service was not a highlight for us. My partner described the staff as moody. Every time you ask something you can feel that they are annoyed for being disturbed which made us feel a bit uncomfortable. Finally - pool was odd. Surrounded by windows so does not feel private or relaxing. Sun is always blocked by the building - so realistically you only get sun for a couple of hours a day. One of the days sat by the pool for 3 hours. No one asked if we wanted any drinks or anything.... Definitely not the worst hotel but you would expect more from something with that many stars......

Good location

Quite expensive for what you go and just not over welcoming. The aircon just blew out hot air The bathroom soap appliance wasn’t fixed to the wall correctly and kept coming off The shower didn’t seem powerful enough Satellite TV had 2 English channels