Mexicali hotellia

Plussat: location

Miinukset: water pressure to shower very slow and not very hot.took too long to get to temputure

Plussat: good

Miinukset: shower is a little slippery and same noise from out side

Plussat: Room was always cleaned when I got back to it at the end of the day. All the staff were excellent, very friendly and helpful... helped me order takeaway pizza, helped me with the self service laundry etc etc. Great location within a nice business park where there was also some nice restaurants and takeaways. I spent 2 weeks in this place and I'd be happy to come back again.

Miinukset: Breakfast was just OK. Now, I say this as someone staying in this hotel for 2 weeks.... and so I pretty much had the same breakfast, every day, for 2 weeks. The variety of the other breakfast options were not great and not appealing to me, and so I pretty much had Scrambled Egg, Bacon, Sausage and a Yogurt, every day, for 2 weeks. That said, if I was only staying for a day or a weekend, then Scrambled Egg, Bacon, Sausage and a Yogurt would have been perfectly acceptable.

Plussat: Everything IT was perfect

Miinukset: N/A

Plussat: The facilities because are comfortable, ligthy & clean.

Miinukset: Gym does not have yoga mats for abdomen excercises.

Plussat: It’s located near to a mall surrounded by restaurants and cinema. Rooms are clean and beds are really comfy so u will truly rest.

Plussat: The hotel staff were very accommodating. Beds were comfortable. Hotel was clean and we'll maintained.

Miinukset: Currently there is construction going on around the hotel. We were woken up at 7am to the sound of hammering on Sunday morning.

Plussat: Waiters great service

Plussat: I had a great time ! the staff was very friendly and very helpful.

Miinukset: The pool water was cold , It will be nice if the installation will have a heated pool .

Plussat: Staff is very nice

Miinukset: Staff is slow and our room was not ready. Had to wait 45 minutes until they could give us our room making us late to a wedding.

Plussat: It is very relaxing and a great place to spend a mini vacation. I loved the fact that it felt more like home than just a hotel.

Miinukset: Everything was perfect!

Plussat: Politeness of the Staff

Miinukset: Staff was great , and location was very relaxing.

Plussat: I could literally go on all day about this hotel. It was amazing!! I felt like I was at a high class resort. I could right paragraphs about our stay here. I highly recommend!! Every single amenity was perfect! It's in a perfect location. Easily 5 stars!

Miinukset: I didn't like that I had to leave....lol. But that is not the hotels fault. This Lucerna is 100 times better than the one in Hermosillo. This is literally like a resort compound, incredible!!! And Mexicali is a great little city. Easily a 5 star hotel!

Plussat: The rooms were spacious and we were treated very well by the staff.

Miinukset: No

Miinukset: They gave us a room that smelled like tabaco and we couldn’t even open the window because the room window didn’t have the option to open it

Plussat: The staff are all very friendly. Always checking to see if we need anything and will stop what they are doing to greet you.

Miinukset: The only complaint my husband had was the pillows weren't firm enough for him.

Miinukset: Total bill was $30USD more than quoted.

Plussat: All the staff at Lucerna are friendly and helpful. Nice pools, good rooms.

Miinukset: Resturants are a little pricey.

Plussat: We have stayed here many times and always enjoyed our stay

Miinukset: Took the A/C about 4 hours to cool our room. They changed our room but other ine was just as hot. We are not expecting it to be instant cool during the summer but one hour would be acceptable not 4 hours

Plussat: Hotel is clean and modern. Had two restaurants, one for breakfast and lunch, the other Kobu for dinner. Staff was very friendly and accomodating. Ran past check out time, and had no issues.

Miinukset: Some construction going on.

Plussat: Great Everything was just fine

Miinukset: Everything was just fine. Nothing

Plussat: Very clean and big resort, rooms are spacious and very nice. No hotel staff harassing over bringing food or drinks from outside. Pool area very relaxing.

Miinukset: Everything was great

Plussat: What stood out the most from our stay was the staff. Everyone was very attentive and welcoming. Secondly the breakfast buffet was outstanding. All around a great experience.

Miinukset: The only drawback was no EV charging station. This property would benefit greatly if the were to upgrade and dedicate a few parking spots to electric vehicles.

Plussat: I loved everything. Except staff member didn’t ask if we needed a single king size bed or 2 small beds

Miinukset: I loved everything. Except staff member didn’t ask if we needed a single king size bed or 2 small beds

Plussat: I was impressed walking in the room. Everything was clean, neat, and welcoming. Beautiful lobby. Private parking. Sushi bar on site.

Miinukset: There was an event until 4 am that kept us up. The music was very loud and to my understanding the hotel holds this type of events often. Room service did not pick up our plates during our3 day stay.

Plussat: Excellent breakfast.

Miinukset: We were seated by the pool. Table for 4 too small.

Plussat: The place is well kept at all times , nice and quiet the food is very good and in variaty best place to stay keep ut up.

Plussat: Everything looks great

Miinukset: All good

Plussat: Everything was great. And breakfast was amazing.

Miinukset: Great location

Plussat: Everything. Patio room restaurant.

Plussat: Clean and so very quiet loved it. Going back again in November

Miinukset: Small coffee maker need more then 2 cups of coffee)

Plussat: Nice safe and clean. Good place to stay!

Plussat: Good location, 24 hr security in Parking lot. Restaurant onsite.

Miinukset: AC in room was loud. Bed a little hard.

Plussat: I liked everything, didn't try restaurant

Miinukset: Nothing

Plussat: clean and centrally located

Miinukset: The lady that checked us in was absolutely rude. No customer service skills whatsoever

Miinukset: The room was disgustingly filthy. Both beds in the room I was given had hair on them, inside/under the covers. There were stains on the bedsheets. The restroom had urine stains behind the toilet bowl.

Plussat: Location bedding fresh material clean good air condition large TV more english program .

Miinukset: The electric was all messed up in our room you had turn all the switches just to turn on bathroom lights. Beds hard the doubles are small I'm here on my anniversary no break fast blow dryer was broke

Miinukset: When I arrived no one at the front desk bothered to welcome me. They just stood there and not even said asked if I needed help.

Plussat: Location

Miinukset: Room was to cold Front desk personnel did not attend to resolve problem with a/c

Miinukset: Everything was close by

Plussat: This hotel was perfect for the family. The buffet had many tasty options that satisfied everyone in our group.

Plussat: Ubicación

Miinukset: Decoración

Plussat: cleanless

Miinukset: the breakfast wasn't included

Plussat: I like the location, security.

Miinukset: The pool is small and in the wrong location ( by car entrance). It needs to be moved to a more private and safer location

Plussat: the location

Plussat: Close to lots of restaurants, bars and nightlife clean economical spot and had security

Plussat: Excellent breakfasts Tacovich And Dinner at the Italiano Restaurant, omg.

Miinukset: ?????

Plussat: Location, service cleaness.

Miinukset: Need replaced some door and bathroom fixtures.

Plussat: This has become our go-to stay when in Mexicali. We enjoy the breakfast buffet, and pool every time.

Miinukset: We don't like the change of the Bar & Grill. It's taken on more of an American style, to the point where they don't even have local Mexican beer or spirits. When I visit Mexicali, I don't want to have American drinks or have the 'experience'.

Plussat: In & Out

Miinukset: No chairs outside

Plussat: The hotel was great . I loved that there was security 24/7 .it was peaceful and quite. I will defenetly come back.

Miinukset: Only thing i did not like was that the carpet was very dirty . It looks clean but when my kida were barefooted walking around the carpet after taking i bath as the were laying in bed there feet were black from how dirty it was. Also the last day i called room service to notify that their was no more toillete paper in our restroom who ever cleaned our room didnt leave extra roolls .when i calle they said they were going to send someone and no one never showed up. Also update the pics on the internet the hotel looks nothing like the pic.

Plussat: Rooms were clean

Miinukset: Stay here two times. Bad experience both times. First time there was some kind of baseball tournament. At 5am kids were outside room yelling and chanting teams name. You can here everything outside. Second stay at around 3am a fight broke out and once again you can here everything. This hotel is located too close to the club scene so if peace and quite is what you want I would not stay here! To much partiers staying at this hotel. People have no courtesy at early morning. Yelling and talking like it was 1:00pm. This could be a good hotel if they can control the roudy crowd. One more thing they'd have two bars located at the hotel so that makes it even worse! Not for family's. I also told the front counter and all I got was we are sorry for the inconvenience.

Plussat: Location and price

Miinukset: It was Awsome

Plussat: I loved that it was on such a Main Street and easy to find! The bar was very friendly and very tasty!

Miinukset: The iron did not work

Plussat: Nothing.

Miinukset: Everything.

Plussat: Location. The rooms were comfy, love that there was a fridge.

Miinukset: Stay for two nights, but they didn't do the bed or take out the trash.

Plussat: Location

Miinukset: Things not working, broken, dirty.

Plussat: It was pretty clean and that there was a fridge . Staff was friendly and helpful

Miinukset: The bed, shower. No sliding door so water got on floor. The boards going around the bed are sticking out so we kept bumping into them.

Plussat: Comfy beds, good secure location, clean rooms

Miinukset: Parking lot is small

Plussat: Everything was good

Plussat: The coffee was exceptionally great!!

Plussat: Definitely love the idea that there is a casino right make store plus there is a supermarket next door as well so you can go Nick store and pick up which I need

Miinukset: The windows in the Room are single pane so you basically hear all the traffic outside plus right next door is some farm or something and all you hear is a rooster going off at 4:00 in the morning.

Plussat: web page said it was 2 full size beds and facility only has 2 twin size rooms or 1 full size bed with verrrryyyy little space to move around. only recommend for a single person stay

Miinukset: that the room was super small and since they didn't have any other types of rooms my child ended sleeping on the floor, luckily we had an extra comforter with us since they didn' t ever bother to offer something extra like pillows. Room also had a bad spell to it.

Plussat: Good value for the price, clean rooms and lobby

Miinukset: Beds are not the most comfortable,

Plussat: Great location

Miinukset: Hard bed and pillow. Didn't sleep

Plussat: Breakfast was bomb. Can see my car from room window. Elevators require your room key in order to make them function.

Miinukset: Beds were pretty hard. Not comfy at all.

Plussat: It was a good location and check in was easy.

Miinukset: The parking was full by the time we got back . We had to park on a make shift parking lot.

Plussat: The price was good and the room was clean..

Miinukset: It would be great if the staff that was working would understand that its important to get customers checked in faster. Not take 25min

Plussat: Excellent staff

Plussat: The location close by the border.

Miinukset: The shower was ice cold in the morning. The sign said to let the water run for 3 to 5 minutes and I let it run for at least 20 minutes plus it never got hot while I took my shower. It was hot the afternoon I got there but cold in the morning when I needed it before I flew home.

Plussat: I liked that it was funky and old school.

Miinukset: Staff could have been friendlier.

Plussat: Location to board crossing.

Miinukset: There was no complimentary ride from the airport. No response to emails! DIRTY SHEETS!!!! I had to sleep fully clothed and cover the pillow with a shirt, so I stomach to lay in the bed. No mention of lack of Even one free outlet to charge my phone. Not worth it AT ALL.

Plussat: Location

Miinukset: Really noisy bed.

Plussat: Pool area comfortable and clean

Miinukset: The room was ok , expected more for the price , we ended renting the room next door for my kids as well which was cheaper than the “fancy” one we got and it was not different than our room. In fact our door was annoying because we struggled to open it several times with the key card. It was clean though and the pool area was very comfortable and the maintenance staff were very friendly.

Plussat: This is the best hotel to stay in Mexicali. Specially during warm weather they have a separate pool for smaller children. And they been remodeling the rooms which makes your stay so much nicer.i I will continue to stay here during my visits. Colonial hotel is the best. Great customer service

Plussat: The outdoor space was amazing. The is ample room with mature landscaping.

Miinukset: The free breakfast had no fesh fruit or eggs. There are places that offer better breakfast. Being that it was included it was not bad.

Plussat: The location was convenient for the places I had appointments at.

Miinukset: I waited 1 1/2 hours to get a 2nd floor room with barely any visibility to the pool. Room had a strange odor. Lights in bathroom kept flickering and AC barely worked. Pool was about 70 degrees. Too hot to enjoy.

Plussat: Nothing in particular...

Miinukset: Beds were stiff, I was supposed to have two queen size beds and they gave me two full size beds. The free breakfast needs to be eaten in the lobby you can't take your coffee out, which I thought was stupid. Bath tub was very old and worn, front door seemed to be broken into. There seemed to be permanent splatter of something on the restroom sink. It was quite disgusting, I stayed there with the intention of saving a couple dollars, but I would just rather stay at Araiza hotel next time, even though it costs me extra.

Plussat: This hotel has everything in good shape for the price ask.

Miinukset: Everything is fine at this location

Plussat: Clean hotel clean room . Nice pool area .

Miinukset: Needs better beds i dont know if is a tradition in mexican hotels but the beds are really, hard every hotel i stay in mexico has hard beds and this one was no different . Needs mini fridge in room Hot weather and no ice mashines anywhere in the hotel. Continental breakfast was not good at all we were disappointed about it .

Plussat: Hotel was clean and friendly staff

Plussat: The staff were the only thing I liked about this hotel.

Miinukset: The hotel had zero heat smack in the middle of winter. The room was dirty and dusty. The walls had dirty hand prints all over. The furniture is old and breaking. The exterior looks as though the place has lacked common up-keep. Won’t return, ever.

Plussat: The property was great

Miinukset: Well is not about the property is about the booking, we specifically wanted to rooms together in one of the top flood and when we arrived they hosted us in the second floor. Front desk said that they had no comments when we booked online

Plussat: Location

Miinukset: Heater did not work , when ask for a heater they said they were out of them and theirs nothing they could do. We froze all night

Plussat: The facility and the management

Miinukset: The bed had hairs on the sheets.

Miinukset: Upon check-in no rooms were available, it was a 2 hour wait before we actually obtained our 2 reserved and paid rooms!! The sheets and carpet were stained, towels were old and frayed. There was also no mini fridge available in room.

Plussat: was excellent place

Miinukset: no food include price

Miinukset: It was dirty. It had a broken window that they just put tape over it. There was no heating in the room.

Plussat: awesome restaurant and close to shopping and night life.

Miinukset: beds were a little too hard for my liking.

Plussat: Check in staff was very nice. When I asked for extra towel from housekeeping they were very nice and helpful

Miinukset: I didnt like that my room key got deactivated twice so I had to go down to reception to get it activated so I could access my room. Also the toilet tank had a leak every time we flush the toilet we had water leaking from the tank. So we had to put towels down so we wouldn't be walking on water.

Plussat: Grounds, location, openness

Plussat: Great customer service, and very clean, quiet and relaxing

Miinukset: No

Plussat: Clean

Miinukset: Check Inn was at 3 PM, 4:30 Pm and there were no rooms ready, line was out the door of people trying to check inn, they were checking guest Inn as rooms were available and left everyone standing to be checked inn.

Plussat: Good food

Miinukset: Noisy

Plussat: Location, location!!! Beds were very comfortable!

Miinukset: For the price is great. Bring your own towels, towels were dirty and ripped. Breakfast is okay, I didn’t because I came to eat tacos. Besides that I would stay again.

Plussat: The room was clean but there was no hand soap n or body lotion. No hair dryer

Miinukset: The eggs didn’t taste good. Waffle iron was broken, fruit salad had a poor presentation. No hair dryer in room. No soap for hands. No lotion.

Plussat: Staff is widely open to help, and they care about details.

Plussat: How comfortable the bed was.

Miinukset: There was only like warm water for shower. Maintenance tok forever and promised yo turn temp up so we could have a hot shower. Pubic hairs in the bed when covers were pulled back. Hair and dirt were on bathroom floor and in shower. We had to go buy shower shoes just to shower.

Plussat: Great location it’s near all the food restaurant and bars

Miinukset: It’s clean, comfortable and well secure

Plussat: Nothing

Miinukset: The rooms were so small nothing like the pictures posted on the site very small

Plussat: Close yo The town

Miinukset: Elevator Was dirty flor and Wallis. Hallway carpet dirty.

Plussat: It’s location and the fact that it has been recently renovated

Miinukset: They are missing a minor thing. They could have a few hangers in the closet to hang jackets and shirts

Plussat: Good location in town, and the room was freshly painted.

Miinukset: Crowded parking, but what can you do haha

Miinukset: The parking is obviously a problem at your property.

Plussat: The location

Miinukset: We didn't have hot water every morning.

Plussat: Garage Location Price Breakfast was EXCELLENT!

Miinukset: The bed and bedding were very uncomfortable. It would have been nice to have had a table and chair in the room, also.

Plussat: Flys in room, bed uncomfortable. TV was off to the side inside a cabinet terrible angle

Miinukset: Mostly everything

Plussat: It was quiet, coffee all day, breakfast was good, front desk staff was very accommodating, family friendly.No

Miinukset: The restroom could have been a bit cleaner, TV had bad reception and bad signal on Wi-Fi kept on fading away.

Plussat: The price

Miinukset: The building its old, needs improvements.

Plussat: Room was quiet in terms of street noise but one could here the neighbours completely so probably noise isolation is not great. Breakfast was good and one had many options to choose from. Heating worked perfectly. Comfortable mattress.

Miinukset: The location is not great, there is not much around. It is close to a big supermarket though. Room was not very clean, especially the toilet. The rooms in person are not like the ones shown in the photos, but older and darker.