|Etäisyys keskustaan||20,2 km|
alk. 62 €
alk. 41 €
alk. 39 €
Näytä arvostelut, jotka mainitsevat
good location and cleanliness
there was no wifi...its advertised as a hotel with this service...its incredible!
Near the north bus station
Too noisy. The walls are thin. Tv, people and traffic noise around. A bit expensive.
The rooms were very comfortable and clean with all the necessary amenities. The breakfast was not bad for Mexico. The place felt safe. The location was near the bus north terminal which was convenient to visit Teotihuacan.
The staff could have been more friendly. They were a bit helpful but it felt like they were doing the minimum and not really cared. The wifi was not working and there was no internet corner.
The location was good since we were close to the rest of the family. The breakfast buffet is great. I reserved the suite since the sofa turns into a bed for my 9 year old son. The rooms are nice and clean. The cleaning staff is very polite.
The staff was rude at times and the night manager, Raymundo (I believe was his name) was arrogant when I called to request sheets after the front desk ignored my wife's request and we waited at least 30 minutes. The young waiter in the restaurant never waited on us, and only approached after another waiter, Mario (who is excellent) took our plates and brought the check to us. After I told Mario to charge the breakfast to my room, the younger waiter came up and demanded we wait to ensure that we had reservations at the hotel. Since we were dressed very casual and not in more formal attire, he thought we just walked in off the street. My wife and I both told him how much we did not appreciate him profiling us based on our clothes and that he never waited on us until we started to leave because he only wanted to receive his tip. The wifi was not working the entire week we were there. The front desk told me their modem was not working and they expected to have it replaced the next day. Five days later, still no wifi. The room keys had to be replaced three times, because we could not get into our room. This became frustrating when we returned from a long day of traveling to various towns outside of D.F. Then the front desk staff became irritated because they had to replace the room keys. This is the first time we have had so many issues at this hotel. However, this is not the first time the front desk staff has been rude. A few days ago, my wife had to go to D.F. for a family function. Her flight was late landing, so she called the hotel to advise that she would be arriving at approximately 9 PM. The front desk staff told her if she did not arrive by 8 PM, that they would give her room away. After a brief argument, the front desk staff said that they would not give the room away. For employees working in the service industry, this is very unprofessional and they need to learn about customer service.
the price of room
Tlatelolco (historiallinen alue) ja Nuestra Señora de Guadalupen basilika sijaitsevat 5 minuutin ajomatkan päässä. Käytössäsi on ilmaiset sanomalehdet aulassa, kuivapesula-/pesulapalvelut ja ympäri vuorokauden auki oleva vastaanotto. Tämä hotelli tarjoaa asiakkailleen 50 neliömetriä kokoustiloja, joihin kuuluu kokoushuoneet ja kokoushuone. Palveluihin kuuluu ilmainen pysäköinti.
Perustuu 2 321 arvosteluun
- Puhtaat huoneet
- Joukkoliikenneyhteydet lähellä
Käytännöt vaihtelevat huonetyypin ja palveluntarjoajan mukaan.
- Basilica of Our Lady of Guadalupe 2,4 km
- Paseo de la Reforma 4 km
- Museo Biblioteca Palacio Postal 4,4 km
- Alameda Central 4,4 km
- Palace of Fine Arts 4,5 km
- Arena Ciudad de Mexico 4,5 km
|Mexico Juarez ja muut lentoasemat||8,2 km|
|Mexico Toluca Intl||47,3 km|