Great location in Polanco
Location. The hotel was at walking distance to many tourists attractions as well as to best restaurants in town. Nice view of Chapultepec park. The concierge team was very helpful
Windows need to be clean so that guests can enjoy the beautiful view of the park
Always a pleasure to stay at a Hyatt
Staff was extremely helpful in our stay there, I would totally stay at the Hyatt again !! Thank you
Rooms clean, big. Staff were excellent
The hotel staff was great. They truly seemed to care and I loved how secure and safe I felt. The hotel is in a great location and I truly loved my time there.
great location, very nice staff at check in.
I attempted to work out in the gym and could not because I did not have a pair of tennis shoes. Asked to rent a pair and was offered an old pair of shoes that had been washed so many times they were at least 3 times smaller than the stated size. Asked if I could walk on the tread-mill will rubber soled shoes and told that I could not. From what I could see it was a very nice facility wish I could have used it. When I travel especially internationally I only take what I can take in the cabin. this should be recognized as the norm in todays setting and accomdations should be made. I know they do at the JW Marriott two doors down. also the price quoted did not include all the taxes that added up to almost 60 dollars more a night.
Very nice and safe location. Close to city centre. Good place for children too - 5 mintes walk to the park and zoo.
Attentive staff, great location in the best part of town, newly renovated comfortable rooms, great value.
Dining options were not commensurate with a 5 star hotel.
The staff there was amazing. The friendliest maids and all the staff there always super accommodating. I would definitely return there! It's also very close to all the cool parts of Polanca.
We enjoyed the room, once we'd upgraded to the renovated rooms. The regular rooms are dingy 1980s style, but the newer ones (for $30/night more) are very nice, if a bit small. Great views on the upper floors. Close to the museums and a few restaurants. Polanco is a fairly good district to hang in if you're new to Mexico DF.
The taxi services they provide are outrageously priced. Don't take them; just wait downstairs for someone to get out of a regular taxi and take it (tell the driver to turn on the "taximetro" if he doesn't). The closest metro stop isn't a very useful one. The lobby is a big slab of concrete, although the statues are nice. The regular rooms they'll put you in initially are nasty, especially for the price, then you have to pay $30 to upgrade. They didn't find my toiletries bag that was accidentally left in the room. :(
Please write at least 15 words location staff cleanliness design. Service
The Benkay restaurant
Location, attentiveness of staff and feeling of security were as expected.
personalised service on executive levels, fantastic staff, great food, great location, choice of tours available, very quiet, great room
Great hotel staff and service.
Great view from 39th floor room, nice bed, good bathroom
Hotel Management feels and acts a bit "stingy"
Chapultepec sijaitsee kivenheiton päässä ja Kansallisauditorio puolestaan 12 minuutin kävelymatkan päässä. Käytössäsi on ilmainen kiinteä internetyhteys, business center ja limusiini- / town car -palvelu.
Perustuu 780 arvosteluun
Käytännöt vaihtelevat huonetyypin ja palveluntarjoajan mukaan.
Hyatt Regency Mexico City on toteuttanut seuraavat toimenpiteet:
Päivittäinen siivous, saniteettituotteita saatavilla enemmän.
Aulassa mahdollisuus fyysiseen etäisyyteen.
Minimaalinen yhteys hotellin henkilökuntaan ja muihin vieraisiin.