Homewood Suites by Hilton Miami Downtown/Brickell

Very unsatisfied.

I usually stay at Homewood suits at Brickell, but unfortunately, because of the last two stays I will not stay or recommend it any more. Last time I was there my wife left her belt from Gucci hanging in the closet and the belt disappeared, nobody was able to find it. I thought it was a once in a time unfortunate event. Nor they ever found the belt or gave us any kind of apology. But then, this time, when I checked out, I told the front desk that a package of Amazon was to arrive late, so I would already have checked out. In this sense I asked for when the package arrived for it to be send back/not accepted at the reception. I was going back to Brasil that day and I would not be able to revive the late package. For my surprise amazon successfully dilivered. Since I am not at the hotel anymore I would like to know who is with my amazon package. This second event just made me think that the Gucci belt unfortunately was not a mistake. I loved this hotel, but the staff cannot be trusted.