Kimpton EPIC Hotel

We had a great time at the Kimptom

The staff were helpful, responsive and genuine. The room was comfortable and clean. We caught a really great deal on Expedia.

The cost of snacks/beverages

Best hotel downtown

This hotel is the go-to for my wife and I whenever we're in Miami. The staff is fantastic and the rooms are beautiful! Very close to incredible restaurants and bars too!

Nada

Good hotel, but don't stay here during Ultra music

Hotel facilities seemed good but couldn't use many of them.

Pool overrun by near-naked chemically stimulated revelers. Incredibly noisy till small hours of morning. Phones in room didn't work.

Good Overall

Fantastic views, great location, comfortable beds. Staff was incredibly friendly and helpful. Clean, nice room

Our shower, nor our phones, did not work. Fortunately, we were only staying for a single night, which made the problem not a big deal. Also, pools were not heated. They have two BEAUTIFUL pools, but no one dared to be in them at all because they were absolutely freezing. A shame, really.

Very Miami

Loved the location, restaurant and bars

I wish they had coffee available for longer in the am, start earlier and end later, I missed it every day, either I was leaving to early or too late

Customers are first

The staff went over and beyond to help make our stay comfortable-including an early check in and later check out to accommodate our flights. Well done! Rooms are nice size and had great views of the harbor and city lights. Would definitely come back again!

Price for parking is steep.

5 stars

Outstanding service Exceptional experience We have stayed at Epic many times, but this was the first time bringing the kids. The kids had a wonderful time. As a family we cannot wait to come back!!

each stay at Epic has been an exceptional experience, which is why it's our hotel of choice when visiting Miami.

Great Experience on almost all counts

Room quality, location, pool, gym, breakfast area, Lobby, In-Room dining experience was terrific.

Bed linens were not soft, very rough and low quality. Pillows much to big and thick, no choices for pillows. Took one hour and three calls to get extra towels.