JW Marriott Marquis Miami

Great service amazing amenities and views

Old carpets in room halls

The rooms are spacious, I like the special touches, the tea sets in the rooms, Netflix and internet access for entertainment. The room service food was delicious, it was obvious the food was made with great care and attention. There is snacks, food and drinks for guests with concierge lounge access in the evenings.

The wifi was not steady, it comes off and on, this also includes the network service for my mobile phone. The walls are pretty much very thing, we could hear everything happening next door. So if you are the type that sleeps light, this hotel is definitely not for you. The pillows are a no no, they need to upgrade this.

We booked this hotel at the last moment and from the moment we drove into the hotel we were greeted with warm; the staff is very friendly and accommodating.