Mayfair Hotel & Spa

Don't stay here

location

terrible service COCKROACHES- when I told the front desk there were cockroaches in my room- there was no apology or anything super dark rooms- like you are staying in a dungeon with no natural daylight

Staff was unhelpful and delayed providing a room until Kayak faxed over confirmation, even though I had a confirmation number and email on my phone. When I finally got the room it was not cleaned from the previous occupant, there were dirty towels on the floor, dirt in the sink, and dirty sheets. Will not be going to this hotel again.

Price Gouging Criminals.

We booked to get some A/C after Hurricane Irma. When we arrived they would not honor the rate we had already paid online and tried to charge us an extra $65 per night. They wouldn't budge. Do not pay these Criminals, they should be out of business.

Horrible

It was nothing as advertised. Almost like going back to 1981 but worse. My colleague went into massive allergy attack once she entered room. We had to leave and go to another hotel. Really bad.

The attention of the front desk staff and the restaurant.

Room was very dirty, had to use shoes all the time, otherwise feet would get dirty immediately. Shower tub dirty also, and shower faucet about 1/2 inches away from the wall, which , I believe , from some previous repair that had to be done regards to plumbing, and was poorly fixed. showing a hole in between. Mildew thru out the bathtub surroundings, which proves that no proper cleaning was been done. Not for one day that we were there did the cleaning staff leave enough towels for the 4 quests. We had always to walk around the floor to find someone that was cleaning another room and ask for more towels. Closet doors extremely heavy to move. Mattress of the bed close to the wall, sinks to the middle as soon as you lay down. Not at all what I expected from a Hotel that use to be one of the finest in the area. Overnight parking fee very high. In my opinion, all that is due to bad management and it can bring the place down very fast. I would not recommend your hotel to anyone that asked my opinion.