Ibis Milano Centro

Location

The worst service ever gotten. The receptionist at the front desk wanted to charge us $15 for early check in when we arrived pass 12pm and the room as ready. We askef to talk to me manager and he lied with a smile saying that he was in a conference call. I told him was lying and that we demanded to speak to the manager. Finally he when to see the manager and after more than 15 min discussion, he agreed to do the check in without extra charge. In conclusion, these people try to take advantage of the guests, lie and doest care. We travalled all around italy abd was the only place where we have such a horrible service.