Mont-Tremblant hotellit lähellä Aquaclub La Source

Miinukset: No food in hotel. Not many people around to answer questions.

Plussat: Right front of village and close to lake

Miinukset: I booked hotel for 4 adults and they only give one queen bed, they other two will sleep on sofa bed, I never heard in my life, that they will ask guest to sleep on sofa bed. I believe sofa bed is for only extra guest like if you have children.

Plussat: One particular woman at the front desk was friendly and efficient and we were upgraded to a suite with a full kitchen and balcony which we really enjoyed.

Miinukset: A small but annoying thing related to the pool: the young lifeguard seemed uninterested and bored by her work. she started off elsewhere instead of looking at kids in the pool to ensure their safety. And, there were never enough towels.

Plussat: The staff at the reception desk are outstanding! They took care of EVERY request I had made! The location of the Marriott can not be beat. Its worth a few dollars to park your car in the heated garage. This makes unloading very easy and you have no need to worry about a dead battery from the cold.

Miinukset: The breakfast needs some improvement. Pancakes are cold and the scrambled eggs get a bit boring after the first day. The bacon is thin and fatty. The assortment of all the other items makes up for this shortcoming. There is plenty of fruit and yogurt. The other area that needs improvement is the hot tubs. There are two of them and they are very small.

Plussat: Great hotel right in the Center of it all!

Miinukset: They should provide wood in the rooms for guests. Log at desk cost 5.90 ...

Plussat: The location was great. However the staff was unfriendly and unhelpful. I often stay at Hampton Inn or Mariott Courtyard and the customer service at these comparable hotels far exceeds what we experienced at Holiday Inn Tremblant

Plussat: Great location, right in Tremblant village. Clean and confortable

Miinukset: Parking fee of $15. Staff should indicate there are two parking places, one is very small and the other very big.

Miinukset: From the first 5 minutes in the hotel the experience was not great. When I went to check-in the staff had no record of my stay in their system other than a voucher was used. I had to provide proof of the voucher which it said no where when I booked. I had to then email the front desk staff from my phone (I had to hotspot to her phone) so I could actually forward the email as I don't have data. I went to check-in at 2:45pm and was told the room was not ready that I would have to wait until 4pm when they would call me - understandable. At 4:05pm I finally received a call that my room was ready. The bed was old (had a sag in the middle) and when I went to have a shower after a long day on the hill the water was nuke warm when set to the hottest it would go. Location is the only perk of this hotel. We stayed at the Mariott the night before and received some of the best hotel service I had ever received. I would highly recommend the Mariott.

Plussat: Location to hill was good