Hilton Garden Inn Montreal Centre-Ville

July 31-August 3 The staff sucked!

Beds were very comfortable and rooms were very clean. The location was great, we walked everywhere.

They advertise a king bed in our room we booked but they do not have king beds in the hotel, their "king beds" are actually queen size beds. False advertisement. The staff argued with us over this matter after we had an 8 hour drive and got there at 1:30 am on friday july 31. Parking was also an issue, it was $25/day and they charged us for the thursday night, although we got there on friday morning. The staff was very difficult to deal with.

nice breakfast buffet, good location in walking distance to sub and bus stations

sagging bed/matress

Everyone was so friendly

There was something terribly wrong with our room's tempreature. It was soooo hot, and even after asking them to fix it, it still remained extremely warm. We could not get the room to cool down. We did not receive any room service the first night we were there, and actually had to call down for towels. Then the next day when they did come, they didn't really clean anything, they only gave us new towels. Our friends we were staying with had the same problem. There room was not cleaned on the second night and they too had to call down for new towels.