Phangnga hotellia

Plussat: Staff were friendly and helpful. Great facilities. Would highly recommend .Loved the happy hour cocktails. Would love to go back again.

Plussat: Very good location and great facilities. Physical education instructor was very good.

Miinukset: Construction work going on next door

Plussat: The room, food, staff

Plussat: Staff is very good.

Miinukset: Restaurant rip off prices....

Plussat: Everything was great. Very clean and comfortable. Pool was amazing. On a huge size of land. Staff didn’t miss a thing. Could walk to the markets and get yummy cheaper food, drinks and massage. A bit expensive to eat etc from the hotel

Miinukset: Nothing really. Not many younger couples but that didn’t really bother us. Most were couples in there 60’s

Plussat: The property is very well maintained although 12 years old. Each and every staff was very friendly and courteous. Had a perfect 8 day vacation at this place!

Miinukset: Everything was perfect

Miinukset: Limited options for children. A 2 edged sword. Staff very accommodating to our young children but not really a child oriented resort.

Plussat: aamiainen erinomainen,henkilökunta loistava,allas ja uimaranta alue erinomaiset,lyhyt matka keskustaan,hyviä ruokapaikkoja lähellä

Miinukset: Internet log in issues. Staff had to bypass log in page for me.

Plussat: Hyvä sijainti

Plussat: Everything.. the staff were welcoming and very friendly. The facilities were very clean and comfortable. Really enjoyed our stay

Plussat: It’s just great. The pool is among the best I’ve seen.

Miinukset: Rooms look a bit like some university dorms, but it’s fine, you’re there to enjoy the sun, pool and sea anyway.

Plussat: The resort is beautiful, it has a peaceful feeling, lovely flowers, trees, sounds of nature. The staff especially manager Then is so kind and friendly. I can't recommend this place enough it is just stunning, comfortable beds, you feel at home immediatly. I wish I could have stayed longer!

Miinukset: There was nothing we didn't like, even when the wifi used to be sporadic it was not a big deal

Plussat: We booked the resort because on the booking.com site it said the resort was 5 stars and it isn't valid. I would say 3.5 stars would be correct definitely not a 5 star resort. The fact that they provided bicycles to get around on improved our stay.

Miinukset: The beach was across the main road and the rooms were a long way from the beach and facilities. The pool was not clean and was very small for a resort.

Plussat: The staff were welcoming. My husband has issues with his knees...they took him to our bungalow using the golf buggy so he didn't have to walk far. Our room was amazing...a lovely terrace looking over the gardens. A large bedroom with modern bathroom leading to a sitting room with lots of space, coffee making facilities. The breakfast was great and The pool was refreshing. The local beach was beautuful, so natural and peaceful. Plenty of local bars and fabulous sunsets. We enjoyed using the courtesy bicycles.

Miinukset: Kylpyhuoneessa haisi hieman home.

Plussat: Isohko bungalow pikkujoen rannalla. Oikein rauhallinen, parvekkeella oli mukava kuunnella luonnon ääniä. Polkupyöriä sai lainaksi, lähistöllä ja tietenkin kauempanakin paljon pikkuteitä ajeltavana. Altaalla rauhallista, ranta oli heti tien toisella puolen, jossa oli mukavat aurinkotuolit käytettävissä. Khuk Khakin ranta ei ole bilehiiriä varten, menomestat ihan muualla ja sehän sopii allekirjoittaneelle. Muutaman ruokaravintola/kippola kadunvarressa. Avulias ja ystävällinen henkilökunta.

Plussat: I've stayed here many times. It remains my favourite. This trip I stayed at 4 other places, but none of them was as good as the Blue Lagoon.

Miinukset: Nothing

Plussat: From the moment we arrived , we felt at home . All the Stuff are super friendly and helpful , the ladys at the Reception make you most welcome. The Bungalows are being cleaned spotless everyday. The breakfast is a la carte and very good , excellent choice and you get various fresh fruits. We had dinner there too a couple of times and again the food was excellent. The lovely beach is just over the street , very quite and relaxing . The Hotel is a bit out of town but if you 're looking for a place to Relax , this is the place , there are taxis or you can Rent a Scooter at the Reception which are in a very good condition. We liked it so much that we stayed an extra 2 nights. We come back for sure.

Plussat: Nice, even excellent service from the check-in to the last goodbyes. That concerns the whole staff of the resort. They were the kindest people I’ve met during thd visits in Thailand in last 12 years.

Miinukset: It was a bit faraway from the center of the village, and the bicycles they rent for free were a little bit out of date. However, we managed a daytrip of of 25 kms in the heat, cycling.

Plussat: We loved everything there. Villas are spacious, well maintained and cleaned every day. There are free bikes to explore neighborhood. It’s in a rather remote area so pick this place if you want to relax.

Miinukset: Nothing

Plussat: It was my third stay at this Resort and as before I felt extremely welcome. The rooms are decorated beautifully and fresh flowers are always present.

Miinukset: Nothing.... Only perhaps, that, like almost everywhere in Khao Lak you have to cope with roughly 80% German visitors ;)

Plussat: This family run business is exceptional, clean rooms great staff good food and a wonderful location and the supervisor went out of her way to make my birthday there perfect an she makes the best g&t in Thailand !

Miinukset: There wasn’t anything I didn’t like great place

Plussat: Breakfast was great. Bed was great. Free bycicles were great. Able to rent scooter.

Miinukset: Ac directly aimed at the bed. Location is far away from khao lak city.

Plussat: The staff we really friendly, and everyone said hello as you passed them. There was a good variety of food and drink at breakfast. The beach restaurant had a good choice of meals, at reasonable prices. There were two happy hours a day at the beach bar. There is a shower room available if you are leaving later than the room check out time.

Miinukset: My personal preference is for thinner/softer pillows. I did ask at Reception and they didn’t have any, but, did say that they had previously had requests and they thought they they were in the process of purchasing some.

Plussat: Everything is amazing!!! We were suppose to stay 3 days at Wanaburee Resort but we enjoyed our stay so much so we extended it with 3 more nights! It was such an amazing time. Staff is so kind, they took care of us with so much joy, also the hotel manager Orawan helped us out to explorer Khao Lak and it’s surroundings. Although a (small) part of the resort is under construction, we did not have any discomfort of that because it’s in a part of the resort you will not come and it’s away from the villa’s and the beach. The mornings are so quite and the sunset is amazing. We even had our own little guardian called Pimai

Miinukset: Absolutely nothing!!!

Plussat: Great ambience. Lovely beach and grounds. Great staff and facilities. Will certainly return.

Plussat: Good location, properly is relatively new, friendly and very helpful Staff

Miinukset: to have to go uphill for the breakfast, limited number of chaise longue at the beach, low quality breakfast, poor internet connection

Plussat: Great beautiful green surroundings, good facilities, beach front.

Miinukset: Overpriced.

Plussat: This is an amazing, small, privately run hotel. The location is good, the rooms are extremely comfortable but what makes this place so amazing is the staff. The manager and her team looked after us do well, we felt like honored guests, nothing was too much for them. We can only recommend this hotel, it’s fantastic!

Plussat: The pool was fantastic. Not too big, not too small. Really good for our kids. The rooms were beautiful. The family suite was particularly lovely. The hotel was a great size, with a few nice restaurants nearby and lots of trips.

Miinukset: The trips were very expensive.

Plussat: Highly recomendet at low season. Great location, good communication with stuff. Bikes and scooter for rent

Plussat: Lovely room, very spacious and comfortable. We had a deluxe orchid room. Worth the extra. Great pool area and swim up pool bar. Nice gardens.

Miinukset: Breakfast was a bit boring.

Plussat: Got upgraded to a super nice room

Miinukset: Breakfirst is really bad,

Plussat: Rooms were large

Miinukset: They smelt of mould and staff were quite miserable too. Breakfast was limited and the whole place just needs attention as it’s faded, old and out of date with no atmosphere.

Plussat: Quite beautiful resort with many palms, big rooms, big balconies. I would think from all balconies guests have sea view (from the balconies, not from inside most of the rooms). There's an English and German - speaking guest relations manager (Eike, a German woman) who is very friendly, v knowledgable about the area, v helpful. Incredibly delicious New Year's Eve buffet with nice show. Really good (other guests told us the same is true for their Christmas buffet).

Miinukset: One big thing, although it's not the fault of this individual hotel, but of newish regulations in Thailand /Khao Lak: There are no sun beds, no restaurants, nothing directly at the beach. The beach is right in front of the hotel, it's large, white sand, beautiful - and almost always deserted, because there are not sun beds and no shadow. One would assume that the Thai government would think about the effect of regulations like these on tourism before introducing them. But apparently not. Btw: All resorts we had a look at in the Khao Lak area were half empty, including this one. Almost none of the staff could speak English and many were not especially friendly. Most did not smile etc, though there were exceptions, with some friendly waiters, waitresses and reception staff. But Thailand "land of similes" this hotel is definitely not.

Plussat: Friendly staff, nothing was too much trouble. Large apartment with 2 bathrooms and separate bedrooms. Tasty and plentiful breakfast. Egg chef happy to make you any type of egg. Clean, warm pool with jacuzzi and swim up bar. Restaurant had a wide range of menu and was reasonably priced. Massage area by the pool was excellent. Umbrellas and beach bag with beach mats provided. Packed breakfast provided on our last day as we had an early start.

Miinukset: The beds were a bit hard for us.

Plussat: Siisti,kaunis,rauhallinen hotelli rannassa.Piha-alue kaunis ja hyvin hoidettu.Henkilökunta aivan loistava.Hotellihuoneet olivat tilavat.Hotellilla oma kuljetus kaupunkiin.

Miinukset: Sellaisia asioita ei ollut.

Plussat: This is the second time in 3 years that we have visited this property and found it even better this time as rooms had been redecorated. We had a lovely spacious Classic room on the top floor with a fantastic view across the pool and gardens to the beach. All staff were lovely and so friendly. The inclusive breakfast was varied and delicious. We ate every night in the restaurant and the service and food were excellent. Hotel is in a stunning location opposite KukKak beach in the quieter part of Khaolak but if you want to visit the town, the hotel offers a frequent reasonably priced shuttle service.

Miinukset: The clientele tended to be fairly elderly so perhaps wouldn’t have appreciated a more lively cocktail bar with music of an evening but luckily for us there was a great bar just a 2 minute stroll away. The TV channels were very limited for UK and European visitors. Despite notices by the management warning against reserving of sun beds this still happened, but as they were plentiful we always managed to get somewhere.

Plussat: Lovely gardens beautiful beach adult only swimming pool

Miinukset: No warnings on beach of how dangerous it is to go in the sea at certain times, used to be umbrellas and beds on the beach but these have now been removed perhaps to discourage people from going in the sea ?

Plussat: Allasalue ja piha yleisesti ja hierontapiste.

Miinukset: Netissä oli maininta salista, sitä ei ollut.

Plussat: Upea ja viihtyisä hotelli mitä kauneimman rannan äärellä. Monipuolinen aamiainen ja paljon mukavia aktiviteettejä koko perheelle.

Miinukset: Henkilökunta osaa aikaa heikosti englantia.

Plussat: The hotel personnel is friendly. Most of them are cheering and smiling to the guests and are being very polite. A special positive note is for the personnel at the Bowling/Tennis center. It was also nice to see that you have apprentice people from hospitality schools. Read also the negatives below. The hotel amenities have surpassed our expectations. While we booked, we looked at the reviews, and many people were complaining about several things, but we can say we are generally very happy with what the hotel has to offer. The direct pool access, the clean beach, the well thought parking with cars kept at shadow, the big breakfast restaurant, lots of vegetation, flowers, chanting birds and green grass show attention to detail and nature care. The hotel room is spacious, with very good lighting, bed, and toilet area. The rooms are clean, without any big trace of dust and no insects. The internet speed could be better, but the probably have no glass fiber, therefore hardly achievable. The telephone in the room would need a paper aside with the most important phone numbers: reception, bowling and kids area, how to call other rooms, etc. The air conditioning is quite good, although the fan lowest level still generates a lot of noise. That might be cumbersome for some visitors. Attention to details such as tennis rackets in children size, or razor in the toilet set are a plus. The breakfast is good, however green tea, and bananas are missing, which is a bit unusual for a resort like this. Please also rename your pizza at the Italian restaurant. It is called "Quattro formaggi", meaning "4 cheese types", and not "Quattro for Maggi". Location is also very good, better than we have expected. The entrance road to the hotel is not fantastic, and there is not much to do if guests do not have a rental car although the resort is providing free transportation to some locations. Good job also for providing this!

Miinukset: The reception personnel need to struggle more in understanding guests needs. Some training might help. The poor English level might be the culprit for this issue. Since people come here to enjoy and relax, sometimes miscommunication might distress guests. We disliked how anything around reception processes happened: check-in (it took longer than 20mins), check-out, towel service, complaints or recommendation. Nothing works there, and worse: nobody cares about you, the hotel guest! The same personnel was reluctant to provide us the booklet with the rooms' pictures and descriptions in order to consider a possible upgrade to a premium room. Hence, we skipped this option. A pity also that the personnel at the reception doesn't consider families with children for the rooms located in the big pool area, although availability existed. The restaurant staff needs also to know that moving people to a specific table should occur before seating, otherwise let the guests stay at the table they have chosen. Also here's a story from the breakfast: since they had no green tea at breakfast, I was asking a guy cleaning the tables where can I get some green tea so he pointed me to the coffee and espresso corner. However there, the girls were only surprised there is no green tea, but did nothing to help (Hotel employee: "It's finished?" - Me: "Yes" - The Hotel employee just got back to another customer, without trying to help me). To my positive surprise it was the guy cleaning the table who brought me green tea about 5 minutes later. The bar has been filled up way later after we made check-in, hence we filled the fridge before that, making the situation a bit strange. By the way, we provided both positive and negative feedback to the hotel, but they never ever answered to it, a No Go in the hospitality business

Plussat: The staff, facilities, the look of the hotel were all amazing. The place is Absolutely beautiful and adjoining to a lovely beach. Expect higher rates as this is a luxury resort. Breakfast is excellent. The staff will take incredible care of you and make you feel very special.

Miinukset: The dishes for lunch and dinner were passable but weren’t high standard in terms of taste to be honest. The location is very remote and it is a 3 hour drive to Phuket but the hotel is amazing.

Plussat: Overall - a great place to stay and for peace and quiet.

Miinukset: Closed the pool too early at night - but I understand the reason for it. Just wished I could have stayed in longer.

Plussat: This property is great. The staff went over and above the requests also

Plussat: The location is out of town but I loved the beach location white sand and many little Thai hut restaurants to enjoy day and night...

Miinukset: On arrival I was not given any notice of any event nights or list of what was on around the resort.. The resort is showing a lot of need for updating /restoration around the pools and boardwalk areas

Plussat: I have nothing good to say about the hotel or about the service I received from the hotel staff or the booking.com support team It is a shame that this is the way you have chosen to treat a loyal client.

Miinukset: Very low-class hotel !!!! I booked 6 nights and left 24 hours later. The images on booking.com do not match the actual situation of the hotel at all. The buildings are old and dirty, not maintained as a 5-star hotel. The room we received was not clean and they did not seem to have changed sheets. The hotel facilities are neglected including the pool and need immediate renovation. The beach near the hotel was filthy. Occupancy at the hotel was about 50 guests with more than 300 rooms at the hotel. This gave the hotel a very unpleasant feeling. Dinner at the hotel was a disaster. We received spoiled food, the dishes seem recycled for several days. This experience made us leave the hotel immediately. It's been three weeks since I left the hotel and I still can not get a serious response to my complaints, either from the hotel itself or from the booking.com support team. Neither side seems willing to take responsibility including ignoring the emails I send. I am stunned by the way you have chosen to handle my complaint. Pure shame.

Plussat: We stayed in June for a fortnight in the low season, so benefited from having the place to ourselves. The staff were fantastic - very friendly and helpful. The hotel provided a calm and relaxing stay with excellent facilities, for example on one stormy afternoon we used the ten-pin bowling lanes. After a couple of minor glitches, we were moved to a swim up suite, which was fantastic. The breakfast was excellent, fresh and plenty of choice. The restaurant had a great atmosphere, attentive staff and a good duo band. There were also activities laid on, aquafit, cycling, archery, language lessons, Thai boxing, but they were not intrusive and all good fun run by the fantastic staff. Wrong season for the beach, but it was very clean and deserted. I would recommend hiring a car and visiting the surrounding national parks.

Miinukset: There was nothing that we would have changed - we loved our stay.

Plussat: Great location, facilities, very polite and friendly staff. Nice and clean pools. Beach is wonderful and very scenic.

Miinukset: The Italian restaurant didn't look appealing - I was missing a touch of Italy to attract me.

Plussat: Erinomainen aamiainen. Upea, pitkä ranta. Rannassa hyvä palvelu ja riittävästi aurinkotuoleja. Erinomaisesti hoidetut puutarhat ja ulkotilat. Spa oli ylellinen ja 2 tunnin spa -paketti kuorinnalla ja kokovartalohieronnalla sekä kasvohoidolla oli uskomattoman rentouttava.

Miinukset: Vessa tukkeutui pariin otteeseen. Huoneesta oli pääsy suoraan altaaseen, huone haisi allaskemikaaleille ja tunkkaiselle. Mutta pääsy suoraan altaaseen oli kyllä muuten loistavaa.

Plussat: Employees all very nice Lots of activities for children thanks to Maxi Club Very nice breakfast buffet 2 different pools, therefore not to much people Direct access to the white sand beach

Miinukset: The doors don’t avoid the noice to go through and lots of noice each time somebody for walking in the corridor, all night long ...

Plussat: Location

Miinukset: Type of guests. Smoking at breakfast tables. Breakfast food quality terrible

Miinukset: Location great but hotel is run down. Air conditioning is very cold can’t turn it down to right temperature. The water from the pig pond in the middle of hotel a bit smelly. The staffs is good. Swim pool need to update or clean water a bit green

Plussat: The staff was very friendly, accomodating. The breakfast was very good.

Plussat: Staff helpfull. Wifi free. Location best

Miinukset: Nothing

Miinukset: Meille oli varattu bungalovi porealtaalla, emme saaneet. Ensimmäisenä iltana meni sähköt, saimme vaihdossa altaallisen bungalovin. Altaan saimme kuitenkin käyttöön vasta viimeisinä päivinä.

Plussat: The pool and the beach.

Plussat: Very lovely stay!! Staff are really nice and friendly. Can’t wait to come back.

Miinukset: rooms r terrible

Plussat: Henkilökunta oli aivan uskomatonta. He, ja ainoastaan he, ja jokainen heistä, tekivät lomastamme täydellisen vaikka moni asia prakasikin.

Miinukset: Oli paljon huonekohtaisia sähköongelmia (kolmena päivänä), vesi tuli katosta läpi kylppäriin kun yläkerrassa oltiin suihkussa, ilmastointi temppuili, vaihtoehdot oli jääkylmä tai kuuma, ikkunan lukitus hajalla, suora pudotus lapsille kolmannesta kerroksesta. Aamupalahuone oli aivan liian pieni tuon kokoiselle hotellille sen ollessa täysi. Hotellin ravintolan menu voisi olla vähän monipuolisempi. Perusroskaruokien lisäksi saatavana oli pari perusthaimössöä, niihin kyllästyi noin kolmantena päivänä. Terveelliset ruoat olisi hyvä, etenkin lasten menu pelkkää roskaruokaa. Uima-altaat olivat sameita ja vähän hiekkaisia ja ne olivat aivan liian pieniä hotellin kokoon nähden. Lasten altaan vesijutut oli hajalla lähes koko kaksi viikkoa. Myös vaarallisesti rikki ollut kiipeilydelfiini. Uudenvuodenillallisella oli kummallinen annostelusysteemi vaikka piti olla buffa, hirveenä porukkaa ja yksi täti annostelemassa ruokia, kamala jono ja annokset lapsille liian pieniä, siis pari teelusikallista jauhelihakastiketta. Myös pöytävaraukset oli ihan sekaisin uudenvuodeniltana.

Plussat: The best hotel near to beach friendly staff a lot of activities to do for kids and adult delicious food in the restaurant excellent service

Plussat: From welcoming by friendly staff to the beach.Freshly made breakfast with attentive staff.Great facilities and Excellent activities! We definitely want to come back! Thank you for having built such a wonderful resort.

Plussat: Location the food the cocktails the quietness the breakfast the staff

Miinukset: Can't think of anything

Plussat: The location is good but it’s a good 15 min walk to the main area. The pools are nice but no swim up bars. The beach is ok but there are better ones north and south of the hotel by taxi. Very good value.

Miinukset: WiFi only available in the lobby and not suitable for downloads.

Plussat: Breakfast was amazing selection. Room was roomy and comfortable. Negative was reception on TV was poor and communication was hard with some staff.

Miinukset: TV reception

Plussat: Staff were nice & helpful, room was clean & spacious, more points for free water & coffee, another added plus was free safe to store your valuables & It would be silly not to use It, nice to have pool on doorstep.

Miinukset: No wI-fi @ restaurant or bar, would have made them more money as more people would have bought dinner.

Miinukset: The bool was only used from 10.00-17.00.

Miinukset: No Wi-Fi in the rooms only in the reception area which was a pain.

Plussat: I thought this was the most over rated hotel I have stayed at.The ratings,pictures and descriptions are misleading and I was hugely disappointed with my stay.The food was poor,the staff under trained,the facilities dirty and dated.Also the cost of food and drinks was rediculous.

Miinukset: Everything

Plussat: Beautiful resort, lovely location, and friendly staff

Plussat: Gardens, 2 good sized pools, access to the beach, plenty of sun beds , helpful staff and excellent breakfast

Miinukset: Bed very hard

Plussat: The staff are all very friendly. I had the best time celebrating my 10th year anniversary - the room was decorated beautifully. Amazing breakfast options.

Miinukset: Bed was a little too hard.

Plussat: Hotel facilities , staff servies is very good hotel is all is perfect

Miinukset: I booked pool axcess and check in info 21:00 pool is closed. Respect to rools. But 21:00 all europen and russian go out on time but offcourse chinese not. Anyhow 5-10 min okey also if they quite im sure no one tell anything but they can not quite and till nearly 23:00 they swim and make noise front of our room. I called front and after is they gone. Thats just only - but there is not concal about hotel OR maybe 21:15 can someone inform again as they mot undertand 1 time .

Plussat: Ruoka oli hyvää sekä spa osaston hieronnat laadukkaita.

Miinukset: Henkilökunta puhui todella huonosti englantia. Vähän ränsistynyt yleisesti.

Plussat: The main pools & two hot springs right outside our room on the ground floor loved the decor & whole feel to the resort very calm

Miinukset: The bathrooms are in bad shape broken shower rail, paint over the bath tub, the bath plug broken, no hand basin plug

Plussat: Good view Food delicious Staff OK

Miinukset: no

Plussat: The grounds and the pools

Miinukset: Very tired old property. Yes hot wayer in our room, kettle was broken and bathroom sink was blocked

Plussat: Nice to have an icy pool in the warm weather more than 35 degree

Miinukset: But the icy pool smell strong chlorine

Plussat: Near a beach Bar tender was a pleasant guy Rooms spacious but in desperate needs of renovation old and tired

Miinukset: Breakfast buffet choice was quite limited Restaurant was slow and not well organised Didn’t want to always go to the seafront to eat in the evening but was only choice or in the room! Reception staff need more training especially the evening / night staff, didn’t know how to use card machine, they have changed name of their chargeable water in the room - very annoyed about this actually due to the principle, in room chargeable water is Singha, but none of this is in the fridge just Nestle, then when we go to check out they want to charge us for the water !! We explained that Nestle water is not on the room chargeable list. They explain they have changed the free and chargeable water saying that Singha is now Nestle!! But they don’t tell you this, we stood for nearly an hour trying to explain the error, you can not expect people to pay for something they do not know about !! Also I ask for a portion of chips to be removed from a food receipt which I wrote the problem on to before signing but reception have no authority to remove none edible items noted in the receipt, no good !!

Plussat: We didn't have high expectations due to the other reviews but we had a lovely overnight stay. As other reviewers have said, the property is a little tired in parts and it is quite isolated but we liked this and it added to our stay. The pools were great as was the foot massage and breakfast was sufficient. We will definitely be returning.

Miinukset: The waitress kept trying to give us our restaurant bill even though we weren't ready to leave (and it was only 8pm). We moved to the bar area and it happened there too. Only a small annoyance though!

Plussat: Traditional breakfast buffé with asian food. Perfect Get-away resort if you want to skip tourists and crowds.

Miinukset: The minimarket was very basic and other option to nearest town was a 10 minute drive.

Plussat: Great place to relax and enjoy the life! )

Plussat: Hot spring, pool, and pool bar was great. Bartender at pool bar was so much fun and hilarious

Miinukset: Rooms are in serious need of up dates. Bathroom/shower really really needs an update, almost didn’t want to go in. Food Menu is very limited and the breakfast buffet is very weak. If you are there for one night it’s fine, more than that you’ll struggle.

Plussat: Siisteys, sijainti, aamupala ja henkilökunnan palveluasenne olivat kaikki kiitettävällä tasolla.

Miinukset: Hotellin bonusjärjestelmän ”Baht Bonanza” kanssa kannattaa olla tarkkana, saimme lähtiessämme yllätyslaskun Spa-palveluista, jotka eivät kuuluneetkaan bonusrahan piiriin.

Plussat: Very nice resort, many swimming pools and awesome breakfast.

Miinukset: Was hoping to be closer to the beach with a view, but 2 bedroom family options are with no view. Pools could be a bit cleaner.

Plussat: Breakfasts good room size great

Miinukset: Confusing times for access to room on arrival

Plussat: Couldn’t bet a better location- right between the beach and the main road... It’s a big place!!!

Plussat: The room

Miinukset: I didn't like much to be honest. Staff were hard to find, breakfast simply tasteless and that's with 2 fresh cooking stations. Everything had a low season feel to it.. Which was the complete opposite of our time at La Vela resort. Certainly not on my comeback list.

Plussat: Very spacious room and beds were also big and comfortable. Enjoyed our stay. Looking forward for the next visit.

Miinukset: Called for room service breakfast, they answered they were very busy and can’t deliver at room and they only deliver for sick guests.

Plussat: We loved the friendly service of all the staff. The breakfasts were wonderful - a great selection of delicious food. Every day we started with healthy fruit and omelettes! The dinner buffetts were excellent. Lovely food all in a lovely setting. The rooms were extremely comfortable making our stay such a relaxed and happy time. Thank you all so much.

Miinukset: Nothing!

Plussat: The location and friendliness of the staff.

Miinukset: The TV was below expectations. The screen was too small and the quality of the picture was almost unwatchable.

Plussat: Pools were lovely

Miinukset: Poor quality building, poor water pressure in showers (both) and very tired looking. Miles from main lobby and, although an upgrade for additional cost was offered, it was never done so we couldnt have the room we wanted.

Plussat: We really enjoys the big pool and staff very helpful

Plussat: Great central location. Very clean room with comfortable beds. The staff always approachable and smiling

Plussat: Sijainti ja siisteys.

Miinukset: Aamupalasta.

Plussat: It was clean. Like your crazy aunt's house which is obsessed with cleaning.

Miinukset: We had a semi-broken fan, working but couldn't lock in a specific position (toward us). That made our stay a little uncomfortable as it was hot inside the room. Price was higher than we usually pay for a fan room in other places.

Plussat: The staff was very friendly and the room big. the property is beautiful and it was easy to check in and out.

Miinukset: we didn’t have water in the evening and early morning. not sure if we just didn’t figure it out or it was turned off. and it was not possibile to lock the door.

Plussat: Great location, amazing food market near by, buddest temples near by, small waterfalls and swimming near by, beautiful caves and cave paintings near by, cheap scooter rental, great tours directly from hotel, friendly staff, awesome owner, quiet small town, close to Phang Nag Bay, cave kayaking, riding mopeds.

Plussat: Staff brilliant

Miinukset: Nothing

Plussat: Thaweesuk Hotel is located in the center of Phang-nga. Shops, local restaurants, a Seven-Eleven and some food stands can be found on the same road. The hotel is in a good condition, nearly everything is in accordance with its (Thai) star rating. Interestingly it’s a historical building with its own flair. The owner Dang is very friendly and speaks fluently English. He was born in Phang-nga. Accordingly he can tell you a lot about this city, its history and attractions and helps you booking trips in the bay.

Miinukset: The rooms do not have a safe.

Plussat: Nice sightseeing and very kind locals, the hotel host speaks excellent english and gives good advice about where to go

Miinukset: We had nothing to mention.

Plussat: View from the balcony. Very helpful staff. Breakfast was lovely.

Plussat: The staff was helpful. The lady that was there did not speak English but she would call someone who did or use Google Translate and we appreciated the fact that she tried so much a lot. The person who spoke English (the owner?) would check on us even when we left. It was clean, quiet, it is possible to rent a scooter., the common area looks nice.

Miinukset: Poor breakfast. There is really nothing around there so renting a scooter is a must. Rooms without ac are stuffy and fans do not help too much. There was no air flow, perhaps because we had a window overlooking a wall, so it was like having no window in the room.

Plussat: The staff was friendly.

Miinukset: The room was very small and the bathroon wasn‘t really nice. The shower was over the WC and you don‘t have enough space. The doors wer also really low.

Plussat: Clean, good location, nice owner, historical building

Miinukset: We struggled to get our laundry backin time and was quite expensive. Toilet hose was broken and exploded ..was funny but unpractical

Plussat: Location is amazing. Gardens and grounds well kept. Villa was great and the private pool super.

Miinukset: Breakfast could have been better, it was not up to standard for a beautiful resort like this.

Miinukset: Slow at check inn. Noise from neighbourhood.

Plussat: Pool size just nice for a dip n not too deep

Miinukset: Air condition not cool

Plussat: Great territory and views, huge lake and mountains all around. Everything high standard

Plussat: Everything was perfect, staff very nice and polite, everything was clean, food very good and good prices, lot of activities, very quiet and relax place....

Miinukset: My stay to short

Plussat: Beautiful location, peaceful and calm

Miinukset: The food in the main restaurant is terrible - catering only to coach parties. The breakfast was particularly poor. There is a little restaurant at the entrance to the resort where the food and service is MUCH better.

Plussat: The location was beautiful. The bathrooms were lovely but there was no water pressure in the shower.

Miinukset: Everything advertised was unavailable; no bikes, no fishing. There was no where to sit around the pool - if you sat on the grass the ants would bite you. The food was very poor, had to walk almost 2kms from villa to lobby/restaurant (bikes there but wouldn't provide us any). Air con dripped over unmovable settee. Got locked out of room - bedroom door would just lock. Room service, burger ordered arrive raw in middle. Breakfast catered only for Japanese tour groups.

Plussat: Breakfast was pretty average with luke warm "hot food" options. We ate a couple of times at night when the vast restaurant was empty but staff were pretty good.

Miinukset: The free internet was only available in the main hotel areas. Within the room you were expected to pay an additional fee for internet. The only time we experienced this in Thailand. The hotel is geared up to dealing with coach loads of Chinese tourists.

Plussat: room was nice and well appointed.

Miinukset: do not like living room and room being in 2 separate buildings.

Plussat: Good helpfull staff, amazing villas located just below the mountains. Really cool outdoor amenities attached to the villa bedrooms. Quick room service and amazingly quite location