Mount Vernon hotellia

Plussat: Solid location. Quick check-in process.

Miinukset: The water was disconnected the morning of checkout due to maintenance. When the water was reconnected it had little to no pressure for a shower. Not a major issue. A simple inconvenience during a business trip stay.

Plussat: I love all of the extras here. Great hot breakfast and Kickback every day -very much helps offset the cost of the room. Popcorn in the lobby. Small, but I like the multi-use shampoo, conditioner, body wash dispensers in the shower. Comfy beds & pillows.

Miinukset: Nothing bad to say about this hotel.

Plussat: comfortable bed, quietness, cleanliness

Miinukset: no

Plussat: Like the kickback snacks & drinks

Miinukset: Nothing

Plussat: Very clean and the breakfast menu was a step above.

Plussat: Very clean hotel staff was amazing location is great rite off the interstate breakfast is satisfying

Plussat: Everybody was incredibly friendly and helpful. Included with our room was a free dinner and breakfast. Both were great

Plussat: I loved everything about it.... stay in it every time we can find one traveling.... breakfast awesome and evening kickback meal always good...

Miinukset: I can’t think of anything I didn’t like ....all good

Plussat: This was a nice clean place. Good place with a family. Free breakfast was above average.

Plussat: Hotel was clean.

Miinukset: I think the breakfast bar should include bacon.

Plussat: Complimentary breakfast AND dinner! We didn't have To leave hotel until next morning departure because of this! Very clean,near interstate.

Plussat: Hot tub ~Fresh Hot Breakfast !

Plussat: Clean and comfortable

Miinukset: Everything was great

Plussat: I enjoyed the entire experience. Everything was above my expectations. Very convenient to the interstate and eating locations.

Plussat: Hospitality

Miinukset: Everything was perfect.

Plussat: Clean facility. Friendly staff. Convenient Location off of the highway. Great food options close by.

Plussat: Breakfast was AMAZING! Room was very clean and comfortable Also they met my request for early check-in

Plussat: We liked everything about it. It was very "High End", very clean, relatively new, and the breakfast was out standing. t room was large, the shower was high and best of all it didn't cost an arm and a leg.

Plussat: Beautiful New Hotel!!!!! The Staff was absolutely wonderful and the hotel provided a super breakfast.

Miinukset: There was nothing about the hotel I didn't like!!!!!

Plussat: The staff was very friendly, knowledgeable and flexible when we needed to make some last minute changes. The room was nice and the bed comfortable.

Miinukset: The breakfast had many options but most didn't taste the greatest.

Plussat: Staff very kind and accommodating - excellent! Very clean bathroom and shower - excellent! Clean and comfortable beds - excellent!

Plussat: Comfortable bed. Large window. Good desk/light. Mirror and light in bathroom. Automatic night lights.

Miinukset: GF options for breakfast

Plussat: Great location, clean, comfortable, and had a great breakfast!

Miinukset: No.

Plussat: Everything! Excellent I every way!

Miinukset: N/A

Plussat: Great price. Nice hotel.

Miinukset: No, nothing I didn’t like.

Plussat: Its pool is 24 hour and they have a nice breakfast.

Miinukset: It was perfect for what we need. The employees were very friendly.

Miinukset: Breakfast not available until 7am on weekends. Hot tub was warm, not hot and only 4 of 16 jets worked and jet water pressure was weak.

Plussat: Loved it! Beds were comfortable room clean.

Miinukset: Breakfast was ice cold. I think some training in food temp safety is in order.

Plussat: I liked the breakfast and that the pool was open 24 hours.

Miinukset: At about 8pm a hotel employee came to our room and said there was a complaint from the room below us about noise. When you have a baby sometimes they make noise and sometimes they dont stop right away and it was only 8pm.

Plussat: Comfortable bed clean room and dog friendly. Also room was large having a separate space for a nice sofa. Staff were great. Well lit and well maintained parking area. Walking distance to multiple eating places.

Miinukset: Bathroom faucet with a spray nozzle. High pressure spray goes everywhere yet not enough water to wash your face. No bathtub handles. Towels smelled like laundry soap rather than just fresh. Paper thin nasty bacon but no sausage. Lower score on value due to bathroom dislikes.

Plussat: Comfortable bed, clean room! Mexican restaurant next door was excellent!

Miinukset: Nothing.

Miinukset: It's a bit older building, but everything was very clean and comfortable. Staff were friendly and price was good. Breakfast was decent, nothing special, but good. I would definitely stay here again.

Plussat: we liked it so much .. asked the overnite gal ... in the am .. what group was this hotel affiliated with ... Choice Hotels .. she said ... I will be looking for them ...electric car plugs.... pool .... clean facility , parking lot , planter beds outside....

Plussat: The hotel is located off the highway among several restaurants and shopping centers. Check-in/out was easy and the room was clean and fully stocked (towels, soap, etc).

Miinukset: The tub drained slow

Plussat: I liked the amount of room and especially the sitting area. Location to restaurants and shopping as well as close to where I had to work.

Miinukset: Didn't care for the TV remote, no channel guide for current shows. Also, very low water pressure in the sink and tub faucets.

Plussat: Convenient off highway, staff friendly and helpful

Miinukset: Inconsiderate people above us allowing kids to play football in room stomping on floors late in evening. Staff was advised and actually went to room about 830 pm, started again about 1030pm.

Plussat: The rooms and the beds were well designed, decorated and comfortable. The bed linens were high-end. The little bathroom toiletries were Neutrogena (quality body products)! The lobby, and it's décor was charming, sweet and comfortable - a real "home" feel. The breakfast bar had an incredible selection for morning food. All the staff that we came in contact with was nice, always smiling, and polite - it appeared they all liked their jobs! We WILL be back on future road trips.

Miinukset: Absolutely nothing.

Plussat: Staff was great! Building was up to date & clean. Room was clean & spacious. TV size was excellent.

Miinukset: Too many parking spaces reserved for special members (many were left empty). Bedding covers are way too heavy for my comfort - only option was to use just the sheet. More tables/chairs needed in eating area please.

Plussat: The pool was closed. When I asked about it the staff told me. He just got there and no idea what was going on. So I asked if we could just go somewhere ekes because this was a big deal to the kids and I had no idea at the time I booked the room. I was told I would loose my money with no refund. I & the kids were not happy at all.

Miinukset: I stay all over for work. This will be one place I do not again.

Plussat: Hotel employee at the front desk was awesome! I was coming into town for a funeral, and she allowed me to check in early, so that I could get to the wake on time.

Plussat: Hampton Inns are consistently clean, in safe neighborhoods, and have a nice selection of breakfast items.

Miinukset: No.

Plussat: Location

Miinukset: It was extremely outdated way overpriced and very stuffy and no wow factor the pool is nice.

Plussat: I loved all the breakfast choices! Much better breakfast than other hotels on our trip. Peaceful, clean, and comfortable stay near the interstate, so it was very convenient.

Plussat: Clean room with comfortable space to move around. The complementary breakfast was very good. I found the quality of foods are better than some of the competitors. Staffs were friendly and helpful.

Miinukset: The ottoman in the room had a cut in the front and the stuffing started to come out. That should have been repaired before we checked in.

Plussat: Breakfast was great.

Plussat: Comfy beds , welcoming staff

Miinukset: No bar to relax and unwind

Plussat: Clean, clean, clean. And new and tasteful. Super-comfy bed. Nice staff. Great hot breakfast with fresh fruit. I'd always prefer a quiet breakfast, so I don't care for the TV in the eating area, but that's standard these days, I guess. Otherwise, great hotel, easy to find, good night's sleep, clean and in good taste.

Plussat: We were tired after a long day on the road. We needed an accessible room and the Hampton provided both a good nights sleep and a room that worked for us. Well done!

Plussat: The location.

Miinukset: The AC/heater quit in the middle of the night, making it impossible to get the room to a comfortable temperature.

Miinukset: The hot tub wasn’t working

Plussat: Very clean, loved the breakfast setup.

Plussat: Had a great breakfast

Miinukset: Rooms don't have enough electrical outlets

Plussat: The breakfast was acceptable but needed work. The location is easy to get to and there several restaurants within walking distance.

Miinukset: The room was good but needed updating.

Miinukset: The pool and hot tub

Plussat: Easy to get to. The breakfast was delicious.

Miinukset: The room didn't look like the pictures on the website.

Plussat: Hotel was clean, felt safe and is in a good location. Breakfast was good, with some protein options. Staff was nice.

Miinukset: The shower handle was broken. It was difficult to get any hot water. In trying to adjust the temperature, the handle fell off. I was able to get a shower but when I was finished the water would not shut off. I had to go to the desk to let them know.

Plussat: The accomodations were good and close to restaurants

Miinukset: The parking lot was small and we haul waverunners

Plussat: Close to good restaurants , caring staff, excellent room quality, and good breakfast.

Miinukset: Nothing all good

Plussat: It was a very clean and pleasant stay. We thought that this hotel was a newlw built facility when we arrived, later to find out after inquiring it was already 15 years old, but underwent extensive renovations which, by the way looks great. Excellent staff.

Plussat: How close the facility was to the freeway.

Miinukset: Check on staff NOT friendly. Asked a question and was rude!! For the price, I expected more. Okay breakfast, room was very nice but, that was it.

Plussat: Everthing was great

Miinukset: Did not have any trash cans

Plussat: Bed was OK

Miinukset: Horrible! Baseboard and the corners in the bathroom were dirty, paper thin walls =noise. REAKED of smoke! Across the hall kept slamming the door= poor sleep. No conditioner in the bottle (used bottle was left). Bruised mushy apples ...Awful!

Plussat: The room coffee maker worked.

Miinukset: The desk person was not very welcoming. The tv didn’t work. Could not adjust the volume or change channels. Was on analog. Called desk and told I need to press “tv” button. That did nothing. She offered another room but we were already settled. Also, bathroom sink very slow to drain. Fan on heater very loud and went on and off every couple minutes.

Plussat: We’ve stayed here before. It’s clean, the bed is comfortable And we will stay here again.

Plussat: Able to add another night no issue.

Miinukset: The room was so stuffy. Didn’t matter if you had air on and it had this funky smell. Housekeeping just left towels outside door in bag never knocked on door.

Plussat: All of the above covered in the questions.

Plussat: Location

Miinukset: Hard pillows

Plussat: Comfortable king size bed.

Miinukset: The heater kept going on and off all night until I finally got up and turned it off.

Plussat: Counter Lady was Awesome, they double booked King room and gave us upgrade to King Suite for same price. Down to earth staff. Great!!

Plussat: Great value!

Miinukset: A little bit of a mildew smell

Plussat: Breakfast was good.

Plussat: The suite was just what we needed! Staff was very nice and helpful!

Miinukset: Nothing

Plussat: the restaurant was very good

Miinukset: WI-FI was hard to get on

Plussat: I liked the area, especially because it was around more hotels !

Miinukset: We had to climb steps and my husband has had some leg surgery and was hard for him to go up them ! There is no hair dryers and coffee pots in the rooms. The rooms next to us was very noisy !

Plussat: The location and the floor g not being carpeted. They also allow pets for no charge. That was wonderful.

Miinukset: The tub had ha is in it. I had to clean the tub before I could use it.

Plussat: Close to the interstate where we were traveling with easy off/on. Pet friendly.

Miinukset: The room had a very strong odor. It was chemical but with a flowery cover. I realize it was probably a cleaning product and air freshener. I would probably say that is better than other smells, but I and my cat are allergic and asthmatic. The strong smell in the room caused breathing problems for us both. The description for the hotel said breakfast was offered; all that was offered was coffee and tea - no breakfast at all.

Plussat: Location

Miinukset: Door was damaged.

Plussat: The lady at check in was nice, conveniently located

Miinukset: our bed kept sliding off the frame so all night, either my husband or myself had to continuously push the bed back on the frame. The motel 6 in Caseyville, IL offers a medical discount if your coming to town for surgery and when I asked about one, I was told this particular one does not offer that.

Plussat: Great location from highway.

Miinukset: Seemed to be a bit rundown and a little uneasy about some slightly shady people.

Plussat: The service and room were amazing

Miinukset: Nothing

Miinukset: Just a beat up place, looked like a horror movie set.

Plussat: Good location - easy on and off the highway. Pet friendly.

Miinukset: The smell in the room triggered my asthma and allergies. I realize it was probably a combination of cleaners and air freshener, but I ended up with fairly severe breathing problems from it.

Plussat: Clean rooms, quiet.

Miinukset: Parking lot and driveway were in bad shape. Potholes. We didn't get any soap the second day. Lots of dripping water outside. Slippery in the AM. No tv guide. Have to scroll through all channels.

Miinukset: When I booked online I didn't notice it had two people but I got a to bed room and the hotel made me wait over an hour to fix the two guests to three guests online before getting in a room so therefore we only got like 5 hours sleep. And it cost me more.

Plussat: The staff was amazing about making sure we had everything we needed and made it possible for me to make the payment after my card was messed up.

Miinukset: The bed was harder than a rock and the toilet paper holder was barely in the wall.

Plussat: Nothing fancy. Clean. Reasonable. Easy on and off highway. Good place just to sleep passing through.

Plussat: It was a nice, comfortable room for the price. The breakfast was fantastic. There were scrambled eggs, sausage, biscuits and gravy. They also had waffles and the usual bagels, toast and 4 kinds of cereal. If we're ever in the area again, we would definitely stay there.

Miinukset: There were some water stains on the ceiling in the bathroom.

Plussat: Nothing, but breakfast

Miinukset: Staff,

Plussat: Easy check in. Clean room. No frills basic room. Just what was needed for a sleep bath and breakfast before getting back on the road

Plussat: Location, a lot of dinner choices in area. Adequate breakfast. Pleasant room. Was registered as "smoking" room and desk clerk immediately changed it for me to non-smoking.

Plussat: We like the location on this hotel and it's comfort and breakfast are great.

Plussat: We attended a family reunion and stayed 1 evening. It was nice after traveling to have food and drinks waiting for us upon check in. Made us feel extremely comfortable!

Plussat: Not a damn thing

Miinukset: Filthy air didnt work paid for queen bed only got a double nasty place

Plussat: Price

Miinukset: Bed was a little uncomfortable.

Plussat: Price and location

Miinukset: It stank really bad.

Miinukset: Air conditioner was old and did not work correctly. Main door was broken in half and needed replaced. They switched us rooms.

Plussat: We were tired and the front desk staff was so good to us, put us on the first floor and made us very comfortable.

Miinukset: saw nothing as far as facility. There were a lot of people sitting on the curve and around drinking, groups to me are not always a good sign.

Plussat: Staff help

Miinukset: Breakfast was not very good

Plussat: Comfortable room with table and chairs so we could eat supper in comfort. Breakfast was much better than most.

Plussat: Bed was comfy. Breakfast adequate.

Miinukset: Halls smelled of smoke. Pillows were lumpy.

Plussat: Price and location.

Miinukset: Luggage cart was out of order. Owner (?) came out, did not introduce himself, remained on a phone call, and proceeded to tell us to move our bikes 2-3 inches closer to the curb. Fine, but at least look at us/get off the phone/smile/say hi, to do so.

Plussat: Bed was ok.

Miinukset: Shower didn’t work, pillows needed replaced.

Plussat: Very decent for the price. Clean but older with a bit of maintenance needed. Still thoug( not really any complaints for the money.

Plussat: Close to our destination.

Miinukset: Bed was like lightly padded plywood.

Plussat: The Price

Plussat: The lady that checked in and out was awesome

Miinukset: Pillows were flat bed uncomfortable Hard and lumpy. Breakfast was nasty nasty and nasty.

Plussat: Location.

Miinukset: Bed mattress was broken down. No wifi. The parking was not well lit or secure.

Miinukset: Water pressure in shower was weak and breakfast did not even appear appetizing

Plussat: Staff was very friendly &helpful.