Mumbai Lomakeskukset

Plussat: I did not had the breakfast since I checked out the same evening

Miinukset: One of the main reason for my visit was to have the massage and relax. Looking at the website and the way it is been presented regarding spa there is a huge difference between reality and poster. I was told that there is only one massage. Facilities in spa were also not good. Washroom was not that clean. The geyser was not working so after massage I had to roll myself with the towel and go to my room and have shower. Mr. Madhukar was very kind and gentle in dealing with the situation and appreciate his service.

Plussat: Nothing specific.. however, the food was delicious and the staff was very courteous.

Miinukset: Poor maintenance.. needs renovation.

Plussat: Courteous staff

Miinukset: Less DJ TIME.

Plussat: The location was very good,and the breakfast was good too. The hotel is kind of run down and hence the room rates were pretty reasonable.

Miinukset: The staff is a bit rude - and there is No Free WIFI in the hotel - the charges are Rs 100 per hour.

Plussat: The swimming pool staff was very efficient

Miinukset: The AC in the room was very noisy

Plussat: The stay was good, but the hotel lacked basic hospitality and personalisation, we were there to celebrate our Anniversary, but the hotel did not even send us a complimentary pastry as a courtesy or as a gesture... the hotel also did not have a female massage therapists at the spa, which was very disappointing. Any hotel to appeal to the guests emotional quotient as a gesture would t least provide some sweet for their celebration. This is my first experience where I found the staff and the hotel managements behavior very cold.

Miinukset: The stay was good, but the hotel lacked basic hospitality and personalisation, we were there to celebrate our Anniversary, but the hotel did not even send us a complimentary pastry as a courtesy or as a gesture... the hotel also did not have a female massage therapists at the spa, which was very disappointing. Any hotel to appeal to the guests emotional quotient as a gesture would t least provide some sweet for their celebration. This is my first experience where I found the staff and the hotel managements behavior very cold.

Plussat: Amazing swimming pool. Attentive staff.

Miinukset: The windows in the rooms had no option of opening. As well most of the sockets in the room were not functioning. The AC in the room had to be repaired in between the stay. Food is very, very expensive.

Plussat: The pool was amazing n beach side

Miinukset: Bathroom was not good. Visitors should be allowed to visit as other 5star properties. There were too many restrictions.

Plussat: Pool is great. Lobby area is good. Staff is very very helpful.

Miinukset: 522 room Shower area nob is very hard not to smuthali for push /pull. LCD TV atumatic downlioiding. Bathroom aminty is 3 star categories. Shaving kit is chargeble. Not for value for money this hotel.

Plussat: The view and the pool.

Miinukset: The front desk was absolutely uncooperative. Probably didn't know what they were doing. No coordination between them at all. Multiple calling the room for a single request. Since I had 2 rooms they didn't know how to make a common bill for both the rooms. Was surprised to know they charge for WiFi and bathroom slippers called for dental care didn't arrive. Called for cold coffee, it came like a coffee which was just made cold, no froth nothing plus was charged for it. The recreation room was a total disappointment. Charged 150 per frame of snooker. Carrom boards were all moist and sticky. Table tennis bats all torn And the ball without any bounce.