Munnar Tea Country Resort

The views were amazing. The restaurant food was really good and the service in the restaurant and the cleaning was really good.

I had booked a honeymoon Villa which specified it was located on one floor. However the room was on 2 floors and we had to go downstairs to use the bedroom. The villa did not feel like a honeymoon villa - it was apparent it had not been cared for and maintenance was seriously overdue. The wardrobes in the bedroom were full of mould and were unusable. The balcony walls looked tired and the decor in the rooms and bathroom also looked very tired. The sofas had stains which had developed from overtime and were extremely uncomfortable. The bathrooms were very old style and were a wet room not a bathroom. The pictures show the rooms to be bright and modern which wasn’t the case. The WiFi did not work in our villa and upon asking the reception I was told yes “it doesn’t work there” and they were happy to leave it at that. I had to press on to ask for a solution upon which I was given a dongle to use. When the time for leaving cake the desk assistant asked us to record a video review. When I declined he said okay just leave a review online. I mentioned I would leave a review on booking.com snd he asked no can you leave it on trip advisor as it will mean more to the score. He obviously wasn’t interested in the feedback but wanted his overall score to to high. I would avoid.