Hotellit lähellä Nairobi Wilson

Plussat: The room was very comfortable, and the hotel generally really pleasant, especially sitting in the veranda

Miinukset: The staff at breakfast weren’t great!

Plussat: Cleanliness Location

Miinukset: The Air Conditioning system was not working during our stay, and the rooms were extremely hot. Despite being relatively empty during the January season, the staff did not accomodate our needs for a fan to keep cool. Instead an excuse was made about all fans being distributed, that was quite absurd. An overall disappointing experience, not up to international Radisson standards.

Miinukset: No Red Martini is the bar of a five stars hotel ‘because Red Martini is not really consumed in Nairobi’. This is a pathetic excuse. A bottle of Red Martini can be kept for years. As a result, I was with 19 people from different places and because I could not get my Negroni o Americano cocktail we were all going to Crowne Plaza for almost one week. I leave you with the calculation of how much money you lost...

Plussat: They gave complementary cake for the occasion!

Plussat: Everything! Staff was amazing and so friendly

Miinukset: Nothing

Plussat: The property is clean, friendly staff and good food including a superb breakfast, but i was surprised that during check in no welcome greetings, a welcome juice or a offer for a seat as we waited in line, was embarrassed for a five star hotel

Plussat: Breakfast. Staff. Pool

Miinukset: New Year's Eve course menu cost us almost 5 hours .. food was good though.

Plussat: Very nice design, location, and service.

Miinukset: It's a bit expensive.

Miinukset: The hotel was very bad .. no tv ..no internet.... no body can talk him

Plussat: Since the renovations have been completed the entire Serena experience is luxury from the welcome during check in to the helpful service at check out. The rooms are beautiful and the facilities are great and the location was central for my meetings.

Miinukset: Nothing

Plussat: It is an old hotel built in the seventies but it is kept in a very good condition. Being a local brand, this hotel is preferred by politicians and used for governmental events. The reception and ballrooms are always filled with politicians, ministers, ambassadors, etc.. There are several restaurants, bars, meeting rooms in the hotel which will provide you with a variety of places to eat, have a drink and chill-out. Being a favorite place for governmental events so the level of security is high which is an important aspect in Nairobi. Rooms: 7/10 spacious, well furnished, comfortable beds, OK amenities Location: 8/10 it is hard to recognize or hail a taxi so your best option is Uber Internet: free & stable Breakfast: 8/10 wide variety and delicious cheese platter Service: 8/10 friendly and professional staff Value: 7/10 hotels are generally overpriced in Nairobi but Serena is on the expensive side P.S On Fridays they have a sea food all-you-can-eat buffet… don’t miss it

Plussat: Heated swimming pool.

Miinukset: Over priced. Ordinary hotel, room, facilities.

Plussat: Great.

Miinukset: N/A

Plussat: The Fairview is like stepping into the past with its elegant, historic design. Beautiful gardens and outdoor area around the pool. The interior filled with light. Staff are very polite and helpful, always with a smile.

Plussat: The service- the staff is most professional yet friendly. The magnificent gardens. This hotel and its gardens are a rarity in this city and in the world. It is to be treasured.

Plussat: Location, overall atmosphere, breakfast, live jazz band by the pool and food

Miinukset: Better to look for another hotel, if you are not a fan of old, classic buildings and facilitates.

Plussat: Great location, very clean with high security (felt safe). Excellent staff

Plussat: The hotel is beautiful and I loved the ambiance. Also there’s a security gate so it’s a safe place to stay in Nairobi. The staff are all very friendly and professional. Very good breakfast. We had a basic room but had enough space with desk and chair, very clean and very comfortable. I loved all about this hotel I’d love to stay again !

Miinukset: The location is a little far from the centre but didn’t bother at all since we used Uber every time we go out and I believe most of tourists also do the same for their safety. So over all no negative comment !

Plussat: IT is such a Nice hotel and everything is Nice. We feel also that stafett is impotent and IT was perfec.

Plussat: Spacious properly and large room.

Miinukset: Some things need TLC (shower seals to stop water leaking on the floor) however nothing major and nothing that would spoil a stay.

Plussat: I will like to thank the receptionist..i was checking but it took like 40mins but the way they were talking to me was nice.shoutout to Malcon and mash.very friendly .

Miinukset: Food was not worthy it.bad.

Plussat: Upgrade to a superior room.

Miinukset: Security harassment of female guests. Low bed height...

Plussat: The room was comfortable with standard amenities. The view was better than usual (not a parking or another building).

Miinukset: The food was ok. As a vegetarian, I don't expect a lot in Kenya. I had essentially two choices--vegetarian pizza, and pasta. There might have been a sandwich. I shouldn't complain, while the choice was limited the quality was good.

Plussat: Amazing breakfast is served at the hotel.

Miinukset: Nothing

Plussat: Friendly staff, excellent service, clean environment, good breakfast.

Miinukset: Shower room(s) could be improved as water flows onto the outside floor as one showers.

Miinukset: Restaurant prices are expensive. I ask the staff for a favour, they did not help me.

Plussat: Good value for money, excellent staff quality breakfast. Not noisy at all .spotlessly clean .lush garden.

Plussat: Location was safe and good to reach most business areas in Nairobi. Breakfast was good

Miinukset: Room was basic and a little small, Shower floor a little slippery and could be a problem.

Plussat: Facilities shared facilities with Fairview including swimming pool and gardens. Live band playing on Tuesday evening around the pool while I had dinner was lovely unexpected treat.

Miinukset: 400 shillings for a large bottle of water was excessive.

Plussat: We were supposed to be in the lodge next door but were upgraded to the main hotel. This was much more convenient and lovely setting next to the pool and had everything we needed for the one night but did seem much smaller that the picture of the lodge on line. Pool was lovely and good choice at the two open restaurants. We left too early for breakfast but managed a quick bowl of cereal as they were setting up. Felt very safe and staff very friendly. Very helpful with taxi to car rental and airport. Totally reliable.

Miinukset: Space in the room. We were travelling with 2 children and assume their bed would have been a sofa and then it would have been a very nice room.

Plussat: friendly and effective staff. I've appreciated the breakfast and the room service

Miinukset: Some fruits in the room to welcome a new guest could be a good idea.

Plussat: We liked the staff, food options (several restaurants within a short walking distance and an excellent buffet breakfast), clean rooms, price.

Plussat: Price, staff, restaurants, security, bed comfortable and wifi all were great.

Miinukset: No complaints at all.

Plussat: Only issue was with there WiFi which pathetic, I have checked not more than 2-3 MBPS was there and most of thoke no let working, they need to really work on it.

Plussat: The bed was comfortable. Good customer service. All just perfect. Friendly staff

Miinukset: Nothing

Plussat: The bed was comfy and excellent gym

Plussat: Benda the Front End employee at the INN realized that I have been a repeat customer and even though they didn’t have room in the Inn, she went an extra mile to get us accommodation at the BOMA. She is very professional my wife and I were impressed.

Miinukset: The reception at The Boma was terrible. The front office stuff ( a young man name forgotten) was uninterested. Treated us in a condescending manner. The manager on duty had to intervene. My wife and I were charged separately to the airport. 3000 kshs instead of 2000. The driver who took us to the airport was surprised.

Plussat: The hotel is an old luxury hotel which made the price of the rooms drop. Though it was old, everything still worked. In addition the lovely thing is that i had a cheap room with acces to the next door very luxurious new Boma hotel which has amazing facilities such as beautiful bars, lounge areas, swimming pool, gym, steam and sauna.

Miinukset: Walking to the new hotel at night was really dark, and as a young women alone,I didn’t feel really safe.

Plussat: Nice pool area and really great staff in lobby and restaurant. Fantastic water pressure in shower and bath. Comfy bed. Good location for transiting. Great cappuccino.

Miinukset: Very corporate feeling in lobby. Not good area to sit in the lobby. Very small rooms and poorly placed power points. Fiddly air con.

Plussat: The staff were superb throughout the establishment

Plussat: Great breakfast. Lots to choose from. WiFi was stable and dependable.

Plussat: Location is good to move all around Nairobi. The breakfast is good as well, with staff ready for your needs on the same.

Miinukset: Wireless access to the Internet was not functioning well. The lounge area in the reception has limited seats for waiting guests and not well designed for relaxation if one need so.

Plussat: Room upgrade at no cost after realizing we would be uncomfortable with the kids. Very friendly staff. Great pool

Miinukset: The toilet seat is not stable. When u sit, its almost broken The hot water in the shower sometimes increases when you haven't touched the tap. It almost burnt one of us.

Plussat: Spacious rooms, nice staff, good value for money

Miinukset: The room was without breakfast and found it pricy Internet connection was weak

Plussat: Excellent service and great staff

Miinukset: None

Plussat: Was clean and staff was awesome! Very secure.

Miinukset: Outdated small rooms and breakfast was ok.

Miinukset: The grape was stolen from my fridge.

Plussat: Location near Wilson airport

Miinukset: Unreliable internet, poorly lit room, heat/a-c unit didn’t work well,

Plussat: The room was quite clean and neat. The staff was excellent warm and helpful people. Always with a smile on there faces.

Plussat: Very nice and comfortable hotel. The staff members are super nice and helpful - especially the porter - very polite and just exceptional!!!

Miinukset: Can't think of anything

Plussat: The room was clean and tastefully finished; and the breakfast was awesome.

Miinukset: There's nothing I didn't like.

Plussat: Very good location where the nights are quiet and the beds very comfortable

Miinukset: One of our bathroom glass door was missing

Plussat: The shower has really hot water. The heated pool is really great.

Miinukset: Got to our rooms only to open the door to a room under renovations.. Had to wait for a new room. Sent 3 items for ironing. Kept my friends waiting for 2 hours for their ironed clothes. Only to be told the iron broke. Service is really not good.

Miinukset: My room had a lovely view into a jaceranda tree and a convenient little sitting room and kitchenette. The staff were friendly and highly efficient. I had a deliscous meal at the restaurant and a chai masala sitting out under the trees. The whole establishment is really well run and has a relaxed and friendly atmosphere. It is very close to the city yet it felt very peaceful.

Plussat: Our living room!

Miinukset: The limited options on the cocktail and food menu. Still good quality.

Plussat: The friendly staff, amazing customer service. Great food.

Miinukset: Nothing. Everything was great!

Plussat: Price

Miinukset: Internet

Plussat: Lovely hotel

Miinukset: Limited cocktail and food menu

Plussat: The ambience.. very presentable

Miinukset: Nothing to complain about...

Plussat: Bed was good

Miinukset: Evening meal did not meet any standard, couldn't finish, not nice. If not as hungry as I was I would have not eaten as much as I did

Plussat: Reception lady was good in receiving us.

Miinukset: The room was too stuffy, poor mosquito net setting letting in mosquitoes, the door was inappropriate and non serviced, the soaps had ones branded CIALA RESORT instead of Melili Hotel. Cockroaches were in the room. No room slippers provided.. forcing us to use our own Sandler

Plussat: They have understanding service

Plussat: The staff were so friendly, the rooms were very clean and food was delicious, I would definately book Melili next time.

Plussat: Location

Miinukset: Nothing

Plussat: The rooms are spacious and relatively clean. Service at the reception was good.

Miinukset: I ordered for beef and it was too tough and majority of it was bones. I ordered for a chicken cream soup and it was more of a vegetable soup. This forced me not to take their breakfast although i had paid for it.The restaurant service was very poor and with bad attitude. But reception service was good.

Plussat: The location was appropriate for my trip and activities

Miinukset: Parking was not adequate.

Plussat: Stella at the reception was really friendly, thanks you.

Miinukset: The water pressure still has issues after staying here for a couple years, I hope they resolve this issue.

Plussat: The rooms are big and the beds very comfy. Its really in town but not noisy at night. Its good value for money in Nairobi.

Miinukset: The shower was boiling hot (room B1) and it was not possible to adjust it. The food in the restaurant is very basic.

Plussat: We stayed there because it was close to Wilson Airport. It's a good standard hotel. Very convenient, it you need a place in Nairobi to stay, have a dinner and a good shower. Good staff and an excellent breakfast.

Plussat: The staff at the gate Lucas, was very polite. My friend needed to visit the clinic. He went along. He also assisted us get a cab for the travel next day.

Miinukset: The room had no fan or air conditioner. It was extremely hot during the night. Though there was a mosquito net, it had openings which could not be tucked in. There were mosquitoes already. Though it was hot, we also could not open the windows.

Plussat: A simple but well kept place with friendly staff. Quiet.

Plussat: Cleanliness of the hotel

Miinukset: A bigger suit could have been better

Plussat: OK. But you need to have variety of beverages. Have variety of juices too.

Miinukset: N/A