Courtyard by Marriott Chicago Naperville

The pillows were amazing & the bed was comfortable. The front desk lady was very nice & gave us coupons for a restaurant.

I didn’t like the fact that my credit card was charged before my stay. I did book on booing.com though but have never been pre charged.

The staff was incredibly friendly, helpful and professional. The woman at the front desk was so professional, friendly and efficient that she deserves a raise. The room was clean and the bed was very comfortable. Nice shower with bathtub combination. Good location near several other office buildings and within walking distance to a few restaurants. They have a very nice indoor pool, but I did not use it. They have a little cafe in the lobby area where you can get coffee, muffins, and lunch or dinner items.

There isn't much sound proofing between the walls or between the door and the hallway. I had to switch rooms at 11:00pm because the person next to me was slamming doors, opening and closing drawers, and just making a lot of banging noises for a solid half hour. And doors in the hallway kept slamming . I did call the front desk and ask for a room change, and they handled it within 5 minutes. The room they moved me to on the 3rd floor was very quiet so I was grateful.

Great room, comfy beds, enjoyed separate sink from bathroom and large closet.

Wasn't told how free breakfast was handled....did NOT like it, but staff was beyond friendly!!!