Best Western Naperville Inn

The location of this hotel is ideal. Many convenient amenities close by, such as movie theater, grocery, and variety of eateries. Also, the water pressure in the shower was a nice surprise.

Disappointed by the advertisement of "standard" room, without further notation that this is only a "king size bed option". Why not just say that? The bed was old and not the quality you typically find in comparable hotels. Noise from neighbors an issue.

The location was great the staff was friendly as well

The property is old, the rooms are run down the bed made noises, the price I paid seemed very high for what the room was, the parking lot was not clear fully from snow that had occurred over a week prior even. the breakfest was not as good as expected, they were out of many items.

Nothing

The original room we had before being switched had lots of hair behind the pillows and under the sheets and blankets

All amenities expected were available and sufficient.

Many items in the room were broken. Entry door would hardly close nor lock, needed muscle. Light on wall broken and leaning. Door on entertainment unit was damaged and handle we fixed. Refrigerator took 12 hours to cool and no freezer door.