Kristie Resort

The only good thing about this hotel was the location. It is right in the heart of ponta negra, it is a safe place and you are really close to restaurants and the beach. Regarding staff the only nice people were the ones in kristie beach that were in charge of the restaurant. They were all really sweet, and provided really good service.

Everything else was disappointing besides the location and the staff from the restaurant. This is supposed to be a 4 stars hotel and doesn’t even provide basic things such as cleanliness. I had to change my room 3 times. The first one was a total disaster, the bathroom was black of fungus. After that they gave me a room with a smell of humidity that you couldn’t even take a breath inside, it was all over 2 of the walls. The third room was awful too but as they didn’t give me the money back it seems that in this hotel you have to choose between fungus or humidity. So i decided to shower in the workshop i was attending and not use the bathroom at all. The girls that clean the rooms they do not clean at all i can tell. If some hair was in the floor before i left, it was exactly in the same place when i came back. Really disappointing experience, actually a terrible experience at all. The main desk people treated me badly also, like they were doing me a favor when changing the room. I will definitely not be back to the hotel, and i will not recommend it to anyone.

Terrazzo, y piscina

The service for check-in was really bad! Even at 2 my room was not ready. After telling them I wanted to cancel the booking, I suddenly had my room. Check out was the same, could not stay even 1 hour more ( till 13.00 instead 12.00), because the room was booked for that day. But many people checked out, and hardly anybody came to check in.