Tired Hotel in Amazing Location
The location cannot be beat for fast access to everywhere in NYC.
The hotel is tried and outdated. The whole thing needs a complete makeover. Even the windows need additional insulation or replacement as the noise from traffic below is uncomfortable at times. The rooms feel tired and outdated, with weird old wall paper, leaky faucets, embarrassing old fiber-board armoires for closets and window trims which have rotted out.
Old mattresses blood on towels in two different rooms a/c broken elevator smelled of urine fridge broke and spoiled leftovers from 400 meal
Decent short stay for business in midtown
Everything seemed to be fairly updated except the bed. The bathroom was nicely updated and everything operated on clear controls. Lobby is nice, interesting artwork.
The bed definitely needed to be replaced. The room also was difficult to work in as it only had a small table and the chair wasn't good for this task either. Toilet was so close to the vanity that I actually was forced over sitting on it.
Just to Sleep On
I liked the location, it was perfect. Near to all the main attractions of New York.
For a four star hotel, it has no complimentary water or coffee in the room which most hotels got. Not much value for money.
Staff was very pleasant and it was simple to extend an additional night.
Cost of marketplace!! Noise was easily heard in hallway.
I did like the location and the fast check in. Room service was nice and fast!
I did not like that I got a $30 per day upgrade and the room was still real small. Got a view of the side of another. Also, no shuttle to airport. Housekeeping didn't give extra towels at checkin as requested online. Wish I hadn't upgraded!
Location was excellent. Lack of options in the neighbourhood for affordable food, unless you wish to tempt fate and eat from a cart of death on the street. Gave us some credit for our hot room.
Room was hot, hot, hot. Ac could not keep up. Went down to front desk to ask for assistance. They tried to find a fan but could not( 2:30 am don't blame them). The next day we had to get maintenance up the next day and they found us a fan.
Good experience with stay in NewYork
Very good ambiance in lobby and also bedroom. Very nice experience during entire stay. Closer access to all main attractions & restaurants in NewYork. Value for money in major city.
No hotel valet parking so need to find other valet parking nearby.
This location is awesome!!! Can not beat it!
Room was too hot and would not cool Elevators were SLOW - seemed liked only one was working
housekeeping brought this great hotel down
Great access to grand central station, i.e. don't even have to go outside. Beautiful modern lobby, with dedicated elevators, so short wait times. Nice rooms, modern.
Black mildew inside shower curtain. Did not swap out all towels after first evening so had to have face cloths and hand towels delivered. Maids talking in hallway while cleaning rooms early in the morning (my biggest pet peave).
Room smelled, they tried to not offer our booked room type. Even after calling and confirming the day of.
Grand Hyatt New York sijaitsee keskustassa, ja Chrysler Building ja Grand Central Terminal sijaitsevat muutaman askeleen päässä. Käytössäsi on ilmainen kiinteä internetyhteys, ympäri vuorokauden auki oleva business center ja express-sisäänkirjautuminen.
Perustuu 9 322 arvosteluun
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