Grand Hyatt New York

Tired Hotel in Amazing Location

The location cannot be beat for fast access to everywhere in NYC.

The hotel is tried and outdated. The whole thing needs a complete makeover. Even the windows need additional insulation or replacement as the noise from traffic below is uncomfortable at times. The rooms feel tired and outdated, with weird old wall paper, leaky faucets, embarrassing old fiber-board armoires for closets and window trims which have rotted out.

Decent short stay for business in midtown

Everything seemed to be fairly updated except the bed. The bathroom was nicely updated and everything operated on clear controls. Lobby is nice, interesting artwork.

The bed definitely needed to be replaced. The room also was difficult to work in as it only had a small table and the chair wasn't good for this task either. Toilet was so close to the vanity that I actually was forced over sitting on it.

SCW Participant

Staff was very pleasant and it was simple to extend an additional night.

Cost of marketplace!! Noise was easily heard in hallway.

Good experience with stay in NewYork

Very good ambiance in lobby and also bedroom. Very nice experience during entire stay. Closer access to all main attractions & restaurants in NewYork. Value for money in major city.

No hotel valet parking so need to find other valet parking nearby.

Awesome Location!

This location is awesome!!! Can not beat it!

Room was too hot and would not cool Elevators were SLOW - seemed liked only one was working