The Roosevelt Hotel

The location was the only thing Myself and my family enjoyed!

Customer service (bell boys were RUDE, waiter in restaurant TOOK 45 Mins to get 2 drinks=terrible, doormen said I couldn’t touch the luggage cart. He said it’s like a doctor and their specialty... ok. Because ousjing a cart requires expertise and peoples lives are For sure in his hands..), tiny room but ok, beds were terrible, view bad, bathroom extra tiny & needs update, shelf & toilet paper holders were both at a a terrible angle and couldn’t be used. I would stay somewhere else!

Tiny room. Dim and dismal

Location

Cost.

Air conditioning was not working well.....very humid, humid in room.

Location is excellent Beautiful foyer Clean rooms

Humility in room Air conditioning not working well Charged my credit card again even though room was already prepaid

The breakfast too expendive, the bathroom too small

Tired decor & Grumpy staff - 5 day stay

Location

Tired décor, no basics, such as make your own tea or coffee in your room. Lost a day waiting for lifts

Needs definate renovation, NOT a 4 star hotel!!!!

The bathroom was in very bad shape. The mirror was broken, the bath tub had dents, the floor tiles add cracks & the furniture was worn out. The room had no thermostat, you had to manualy get up & turn on & off the fan quell. The staff were nice!