Millennium Hilton New York Downtown

Great Location

The Hiltin's location, across the street from the Occulus, means you have several subway lines at your disposal. Rooms were a decent size for Manhattan.

Rooms and interiors are showing their age compared to my last visit a few years ago.

Refused a price match guarantee

The price dropped significantly, and I was refused a prove match refund through the company I booked with via kayak. I will never book through them again.

Baggage check & location

Good for the $$

The rate was great for NY. Room was clean and the bellman are always helpful.

The bathrooms in the lobby are disgusting. If you're having a drink down there you have to constantly go up to your room to use the restroom since the others are so dirty and smell like urine. The concierge was not helpful. When asking for recommendations to restaurants, he would only direct us to their restaurant in the 3rd floor. Also asked him about the Book of Mormon show, he called and tickets were over 325 ea. We had to talk to other a couple others in the hotel who gave us recommendations and we got tickets for a little over 130 ea. Seems lazy or completely unaware - probably shouldn't be the concierge.

best view in the sity

Wow! What an amazing view. I could sit there all day and watch the world go by.

The noise was worse than I expected. I would not pay full price for the hotel while it is this noisy. Luckily I was very tired and slept through the sound, but normally I would not have been able to.

Friendliness of Staff, views, daily room cleaning, choice of breakfast.

Cost of extras, eg Internet, room service

Rooms were great, staff is exceptional.

No fault of anyone but the construction for the World Trade center goes through the night and even from the 41st floor we could hear it loudly. Perhaps you can mention this on your site when people book and maybe offer earplugs which I'd have gladly taken or even purchased for a nominal fee.

The amazing view of the skyscrapers, Hudson river and Jersey, the service provided and the link to many subway lines. Also, the spacious and clean room, the free gym and swimming pool and the coffee/tea machine in the room and free water.

Surprising location adjacent to Ground Zero! The room was excellent, spacious-, comfortable, with a 180 degree view of Manhattan !Spectacular-

Very nice hotel, great location downtown, room was excellent and very well equipped.

Side facing ground zero is noisy. Work seems to be 24/7 and the windows do not fully eliminate the heavy construction. Very interesting if you are into civil engineering. Cost of breakfast is unbelievable, however many possibilities outside.

The incredible view from my room on the 23rd floor overlooking the reconstruction at ground zero.

Charging extra for internet access, over a fairly expensive room price to begin with.