Refinery Hotel

The pros were the location and the rooftop bar (although it was extremely busy and seems to be very popular). The facilities were immaculate, beds were comfortable and it was surprisingly not as loud as I had expected, for the location. Sidney really helped me to purchase items to decorate my friend’s room for her bachelorette weekend.

The only thing that stopped me from giving this hotel a 5 overall is the fact that we had 2 rooms and had to wait hours for the second room to be ready...long after the normal check-in time.

Loved the room and the roof top bar.

Nothing

We were on our honeymoon and were so pleased by Refinery. excellent host in ensuring that our honeymoon was memorable for all of the right reasons. Thank you to the team at Refinery for helping to make our honeymoon memorable!

There were a few hiccups in our reservations to do with billing and how it was handled at check-in - which were quite frustrating, but we were so thankful to host for sorting us out and ensuring a smooth and enjoyable last night at the hotel.

The rooftop bar is great but an absolute zoo on a Thursday night. If you are looking for a "hot spot", great. If you are wanting to hang out and be able to have a conversation and/or be seated as a hotel guest it is really annoying. The downstairs bar is much more chill (and more to my taste). However, the people-watching was pretty good upstairs :-)

Location is excellent, a couple block away from the subway. Loved the Rooftop bar with a great view of the Empire State Building

Turn down service did not provide bottled water in the room, in spite of being charged a facility fee.