staff was excellent, hotel was clean
restaurant was closed, upper terrace was closed, both appear be under construction, bed room was very small with limited space to unpack and put your clothes out of suitcase
Excellent location and amazing staff.
Valet greeted us with a smile, never once complained about the excessively heavy bags he mounted onto his cart-5 in all. Gave us pointers on what to check out while we were in NY. Receptionist was amazing as well. We arrived very early and she was able to get us right into a room! The room was small but nicely decorated and very clean and quiet. We enjoyed our stay!
The staff is excellent. There are additional amenities including a bar, restaurant and nice seating area.
The rooms are nice, but a bit dark. Would like softer towels.
The junior suite was nice.
I had to request twice at the front desk that an engineer come to my room to check on noise in the walls. The engineer said that nothing could be done as it is the result of water going down the pipes. Thus, my sleep was disturbed multiple times in the evening. In addition, I requested to be moved which they could not and did not offer to move me to an equal or better suite.
Wonderful long weekend
Very clean, very comfortable beds. Staff was very knowledgeable, friendly and accommodating. Will definitely be staying here again as the location is terrific. Subway is close by but it was an easy walk to museums and Central Park. Many great local restaurants and Whole Foods is a short walk away. I loved the "my pie" takeout around the corner.
Bloomingdale's ja Central Park sijaitsevat 5 minuutin kävelymatkan päässä. Käytössäsi on business center, ilmaiset sanomalehdet aulassa ja kuivapesulapalvelu.
Perustuu 1 673 arvosteluun
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