Riverbend Inn and Vineyard

Beautiful property - service did not meet expactat

The rooms and property were beautiful, room was comfortable and nicely appointed.

We arrived between lunch and dinner. As we looked out across the vineyard on a sunny day enjoying the scenery, the restaurant staff informed us that having some cheese and crackers and wine to enjoy the view with was not possible because the cheese board was on the lunch menu and not the dinner menu. After a confused 25 minute wait to see if we wanted to order anything off the menus sitting in front of us. At a so called 4 diamond rated establishment. Not what I would have expected at a full service hotel. We were offered no explanation and no one even offered to help us or ask why when we decided to leave. We must have too high standards for a 4 diamond rating (though I don't think so).