Niagaran putoukset hotellit lähellä Observation Tower

Plussat: Location was in walking distanceinm of all entertainment. Customer service and staff was excellent.

Miinukset: There wasn't anything that I didn't like.

Plussat: The lady cooking the breakfast was absolutely wonderful.

Miinukset: The parking was scary. Dont like leaving my car out in a busy street.

Plussat: The breakfast was delicious

Miinukset: The room was not cleaned daily, just towels replenished.

Plussat: The bed was amazing! The bath robes were extremely comfy! The A/C cooled very well. Complimentary valet service was fast and very handy.

Miinukset: The breakfast lacked in all areas. It was nice that it was complimentary because if I paid for it at the end of the meal I’d be very upset. Maybe better quality bacon, sausage and hash browns. Have some way to keep the food piping hot. By the time you fix your plate and get it to the table, it’s near ice cold. If you could get this done better, it would be awesome. The website says there’s live music in the lounge on Saturday evening, we didn’t see this. The website also speaks of a pool table- there wasn’t one. The 19th floor viewing lounge should be lively, with music and a drink option etc. New York side of Niagara has really turned into A slum. Everything is closed and boarded up with tons of drug activity. Other than one tiny block where the Giacomo is located is quite depressing and shut down. We ended up only traveling to Canada and will not return to NY side in the future.

Plussat: Breakfast, valet service, location to Falls

Miinukset: Bed and pillows

Plussat: I enjoyed the architecture and history of the building.

Miinukset: Elevator was too slow.

Plussat: This hotel is about 3 minute walk to Niagara Falls. It's also very close to the casino and other things. They also have complimentary breakfast.

Miinukset: We had a bad experience with the laundry service.

Plussat: The location is good five minutes to Falls.

Miinukset: The smell of the bed and sheets, they should clean them well.

Plussat: Room was clean, staff was friendly, and location was very close to the falls.

Miinukset: Only one plug was available in the room.

Plussat: It is a boutique hotel in an old building, which means that it has a lot of character. It also has modern finishes, so the comfort level is what we hope for nowadays. The staff is also very friendly overall, focused on creating a great experience.

Miinukset: Temperatures in the common areas were a little uncomfortable; I'm not sure that the a/c system could keep up. This is not to say that the room was too hot at all. The temperature there was great.

Plussat: This hotel had character. I found it charming. The staff was always friendly and helpful. Breakfast was included. Made to order waffles were delicious.

Miinukset: The only negative I would mention was that we found dust on the window ledges and hair in the corners of the bathroom floor. So a little more detailed attention to cleanliness would be nice.

Plussat: The staff at this hotel are excellent! Their recommendations were spot on. They let us check in early, recommended excellent restaurants. Came to our room and gave us a warm cookie and milk before bed.

Miinukset: They only had 1 working elevator.

Plussat: The hotel was within walking distance of the falls and great restaurants in room robes view of the rapids Vintage charm and jacuzzi tub

Miinukset: Only way the property would be better is if they had a pool but everything else was excellent

Plussat: Borders NY Niagara Falls State Park! You can eat outside and hear and see the rapids of the Niagara River through the trees. The restaurant food and service was great for breakfast, lunch and dinner. Everything cooked to order.

Miinukset: Housekeeping overlooked a corner of the room. Spoke to manager and it was taken care of right away.

Plussat: The location makes it easy to get around, the room was quiet and what a comfortable mattress. I slept very well. The staff helpful and friendly to boot. Thank you Heidi!

Plussat: The choice of breakfasts on the menu was fantastic. We thoroughly enjoyed the delicious breakfast, juices, coffee, service and ambience in their historic dining room overlooking the Niagara River.

Miinukset: It was a little weird entering our room through the back parking lot, but the room was quite nice with lovely amenities. We had an excellent night's sleep. Loved the beautiful robes!

Plussat: The staff was friendly and helpful The dining room is wonderful with a view and a warm fireplace Breakfast was very good and dinner was good The little touches like music on in the room and the welcome snack were very nice

Plussat: Stayed for our Anniversary,it was very romantic and the staff was exceptional!

Plussat: Breakfast! Close to the Falls

Miinukset: No access from room to lobby. No elevator.

Plussat: Location.

Miinukset: Mattress is very plush and I prefer firm ones.

Plussat: Location. Friendly staff.

Miinukset: Hallway very cold (ACtemp low). Chocolate milk was just white milk with choc syrup squirted into glass unstirred and no spoon to stir. Musty smelling sheets.

Plussat: Ambiance, food, location ! Everything was amazing!

Plussat: We had the Tasner Suite. Beautiful room and great view of the river!!

Miinukset: Out of our 3 night stay we had one bad experience with dinner, not the food, but the waiter. Food was excellent!!!

Plussat: The place clean and near to the falls

Plussat: We had a nice stay, very save, clean and the food was fresh.

Miinukset: The breakfast was crowded and food ran out

Plussat: TV and free breakfast

Miinukset: Elevator, and shower

Plussat: From check-in to check-out, everything was fantastic! Breakfast was delicious. Parking was easy and convenient. The front desk was helpful when we needed directions or assistance. Everything was as expected from the photos. 10 out of 10. Would recommend if staying in the city.

Miinukset: The property was great but the city of Niagara Falls, NY has little to offer aside from the Falls /State Park itself. We did wish that there was a restaurant or some sort of small cafe that was attached to property that was open normal business hours.

Plussat: The location was great. Within walking distance to everything.

Miinukset: There was no chairs for sitting and relaxing, that would be a great amenity to the room and comfort for the guest.

Plussat: The location is great. It’s close to subways,Macy, time square

Miinukset: Nothing

Plussat: Clean and friendly

Miinukset: Location

Plussat: The staff is wonderful. The rooms are clean and comfortable. The location is within walking distance to the Falls.

Plussat: Clean. New. Quiet. Comfy beds. Good location to get to Hyde Park hockey rink.

Plussat: If there is anything that I had like to commend about my stay in this hotel is its overall cleanliness. The bed is comfortable to start with and the duvet, the linen, pillows and towels are all fresh and clean.

Miinukset: An aquafina bottle is $2.00 that you have to pay at the reception, to the same person who also checks in guests ; better if all these items will be at the vending machine instead. 24-h gym facing the Indoor pool seems a bit odd. Hotel Location isolated.

Plussat: Very clean facilities with a professional and courteous staff.

Miinukset: The flow of the breakfast area. The coffee & tea should not be across from the waffles... it should be worked into where the trash is and that be moved to another area OR put the coffee & tea where the GrayLine information lady stands & move her to the where the newspaper is.

Plussat: Very clean

Plussat: The staff were nice

Miinukset: It said the hotel had a restaurant, in the lobby there is one person taking orders for breakfast, the food selection attempted to be upscale, very few basic kids items, overpriced and no waiter or waitress. Only pancake option was lemon blueberry, which my kids would not eat or banana bread French toast. There was a lot of mold on the shower curtain. The headboard of the bed was two pillows one of which roasted against the push button light switch over the bed, so it was constantly turning on and off every time you got on or off the bed.

Plussat: The room was spacious and fantastic. Very clean too.

Miinukset: Breakfast facilities were not well organised. One sandwich took ages to arrive.

Miinukset: The refrigerator in our room had pizza and salad from the previous occupants. There also was a Starbucks coffee cup leftover in the bathroom by the shower.

Plussat: food from the Bristo was very good. Staff was very nice and accommodating.

Plussat: Front desk staff were helpful with tips for sightseeing in the area, maps, directions, etc. Room was large with two double beds, pull out sleeper sofa and plenty of space for luggage and room to move around. Within walking distance to the Falls, Goat Island, etc; about 15-20 minute walk.

Miinukset: We booked our stay for a family of 5. The room was clean, however there were only 4 sets of towels provided in the bathroom. On the second day I requested only a towel exchange, no room service, before leaving for the day however when we returned to the room later that night the beds had been made, the room cleaned and now there were only 3 sets of towels in the bathroom, so back to the front desk for more towels. The large bottle of shower gel in the tub also ran empty on the second day, which leads me to think it is not refilled after each guest stay. Overall a good stay, just a couple annoying inconveniences.

Plussat: The room we booked was a Queen Suite and it was even larger than our expectations! Lots of space for the 5 of us. Very clean, the room looked brand new. The hotel was decorated beautifully- chronicling the history of the building we stayed in. Location was 3 minutes from the Falls State Park. Kids enjoyed the pool- it was clean and stocked with fresh towels. All in all an excellent and refreshing stay!

Plussat: I like everything and I will have another stay again in my next vest.

Miinukset: Hello, before I start on what I didn't like or maybe not at full satisfaction, The hotel is great and amazing on everything, EXCEPT one thing so Let me start with what I didn't like it at all, I book 2 nights from 6 to 8 of August in the morning August 7 I receive a phone call from a Hospital to bring my son for appointment in August 8 which is I have to leave the hotel and catch some time at the same day and get ready for morning appointment in next day anyway, I ask the women at the reception for early check out that was on 11 am and she said I'm sorry you can't have early check out and we can't refund you the next night, then I decide to stay a few hours and move back to home after lunchtime, I found different women at the reception and she was surprised on my early check out and she apologize that I can't receive the refund because we reach after noon time then I told her the story and what I understood from her that I could have and save my one night refund If I made a check out in the morning but the mistake was from the women from the reception that I met her in the morning with no experience unfortunately. Thanks

Plussat: Close to everything

Miinukset: The pillows could have been better as in other Marriott proper hotels

Miinukset: Price is too high

Plussat: The upgrade from poor room

Miinukset: Maintenance working on a toilet while we attempted to eat dinner.

Plussat: Ate at Tgif on location. Food was good but a little pricey. It is a tourist location so to be expected.

Miinukset: Prices could have been a little more reasonable.

Plussat: Breakfast has very few options. The bed was the worst with a huge dip in the middle of the mattress and the mgmt was not able to change the mattress nor change the room. Very sad.

Plussat: Location great. Within walking distance of casino and close to falls.

Miinukset: $200 per night for what?? Noisy at night. Offered 2 hot tubs 1 was cold other was luke warm, a good way to get flesh eating bacteria. No massage therapist in spa. Hydro spa massage table broken, leaked water on floor and no one cleaned it up. No tub, shower dirty. Vent/fan in bathroom broke and was covered with dirt and dust. No pay per view movies. Recommended a cab company that failed to pick us up. Sheraton was a failure. Will not return there.

Plussat: The location was excellent!

Miinukset: It was incredibly noisy and made sleeping difficult with a 3 year old.

Plussat: hotel location

Miinukset: check in was 3 hrs after scheduled time with no explanation sat inparking lot waiting with my luggage in vehicle after 4 hr drive

Plussat: The staff made special arrangements for our anniversary with a chocolate velvet cake and a drink. It was a very nice gesture.

Miinukset: They have special credits for casino. I just wished they had mentioned about it while checking in and had given that coupon without me having to go and ask for it.

Plussat: I liked that everyone was friendly and it was a great location for casino, the falls, etc.

Miinukset: I felt that for one night, which was not a full 24hrs the rates were very high. Plus it didn’t include breakfast.

Plussat: Bed and pillows were comfortable. Room was spacious. Everything was clean. Coffee in the room was good

Miinukset: Check in was over an hour late but the biggest problem was that i had requested our room be close to the elevator due to the fact my husband had cancer and cannot walk to far. However our room was about as far from the elevator as it could be.

Plussat: We liked the location and the service.

Miinukset: TGI restaurant was horrible (waiting time more than 1 hour, food was terrible).

Plussat: We enjoyed the breakfast and the location was nice since it was to the falls.

Miinukset: The room was not clean at all! Tables were un wiped, bedsheets were stained, carpet wasn’t vacuumed or cleaned at all! Shower had foam stains and HAIR in it, also the coffee maker was dirty. Since our rooms weren’t prepared, we were told to check in at 4 pm which was hours later than we had expected and desired since we reached the hotel at 1pm. Including this, a staff member arrived at 11:40am the next morning asking us if we will be checking out soon or not which was disrespectful.

Miinukset: House keeping is messed up I went out of the room around 2 noon came back at 7 in the evening and no body came to clean the room I called them three times and fourth time I went downstairs at concierge to tell them to send some one. Housekeeping showed up at 11 midnight for cleaning. It took them 4 hrs and 4 requests. Disappointed......

Plussat: convenient to everything

Miinukset: no comment