Niagaran putoukset hotellit lähellä Observation Tower

Plussat: Awesome

Miinukset: Nothing

Plussat: The staff was very friendly and accommodating and I really enjoyed the view of Niagara Falls from the top floor at the complementary wine hour

Plussat: Everything

Miinukset: Breakfast was good but fruit was not good and only choice in meet was pork.

Plussat: The room was beautiful and the staff was very friendly

Miinukset: Nothing

Plussat: The Giacomo was such a beautiful surprise for our evening at Niagra Falls. The staff were all extremely pleasant and they even came around to our room in the evening and offered warm choc chip cookies and milk which was a pleasant surprise.

Plussat: Frequent guest at The Giacomo. Their attention to detail is impressive. Staff attentive, courteous, professional. Mature building that oozes character and warmth and class. While we were there: sunset wine & snacks; late evening home made cookies; hot, home cooked breakfast - all included. Highly recommend.

Plussat: Good location. Beautiful hotel. Would be nice if they had a indoor Pool though.

Plussat: Excellent location

Miinukset: No family room with 2 queen beds

Plussat: The thing that originally brought me to the Red Coach Inn was location. The property is right along the state park by the falls, so everything you'd want to see there is walking distance. I could walk to Rainbow bridge and then to the Canadian view of the Horseshoe Falls in, say, 30 minutes plus border shenanigans. The room was nice. They had left the classical music radio station on for when I arrived: I thought it was a really nice touch. The view I had was... of a parking lot. But that's fine, since I spent all day outside anyway! The restaurant had good food and good beer. The wait staff were nice and an entire row of seating had a solid view of the water. Overall, the Inn felt like it was locally owned and run. It had charms and a few quirks. I highly recommend it! n.b.: I visited in January, which I understand is the off season for Niagara Falls. It was wonderfully quiet and ghost-town like in some ways. Your mileage may vary.

Miinukset: The place appears to be locally run and feels like it - for better or for worse. I liked my stay so much, I extended it an extra day. Unfortunately, that didn't make it to all of the maintenance crew, who walked in (after knocking) a couple times. The room I had faced the parking lot behind the building - so absolutely no view to speak of from my window. There was an awkward amount of space in the room's living area. It felt like there use to be a small table, but it got removed? I would like to have seen a table to sit down at in the room.

Plussat: My husband and I enjoyed a very nice overnight stay at the beautiful Red Coach Inn. The dinner and breakfast were both excellent. The chilled champagne, cheese and crackers were a very nice surprise. The room was clean and neat. The staff was friendly but could of been a little more helpful with directing us to the area sightseeing attractions or the visitor information center just around the corner. The location was just perfect.

Plussat: The location was great, across the street from the upper rapids and the state park. The suite was nice, with two separate bedrooms and bathrooms (one of them en suite), a full kitchen, and a large living and dining room. Under disappointing circumstances I was wryly amused by the heart-shaped garbage basket.

Miinukset: I booked a suite as a special splurge for my family’s Niagara stay, after reading about the food and wine waiting in the room, looking at the photos, and reading the hotel’s description. When we arrived, tired after a long day of driving, I found a small bottle of Spumante, no food whatsoever, and not even the bottled water promised in the room description. I walked into the master bedroom and flipped the light switch—nothing happened. I walked to the nightstands, and found that only one of the two lights worked. The living room light switch similarly did nothing. The next morning I went to the front desk to report these issues. The staff apologized, but were unwilling to adjust our bill or otherwise compensate us for their failure to provide the supposed benefits of our expensive room. They asked if I wanted them to give us the food and water to go, which I politely declined, as we were about to walk around the falls for a long, hot day. When we checked out, however, they pressed a package of cheese and crackers into our hands, despite my having said no. We had no choice but to leave this in the car for the day, where it inevitably spent too much time hot for us to risk eating it, and went to waste, forcing us to dump it at our next night’s lodging. Both times I went to the front desk it was unstaffed and I had to wait for someone to notice me.

Plussat: Room is standard, but very clean and comfortable. Breakfast is very good. Very convenient location and easy access.

Plussat: Friendly reception workers Bathroom was nice Comfortable bed

Miinukset: Room 319 mold/mildew Unusable wifi signal No bacon at breakfast Terrible view and too far Depressing

Plussat: Good location

Miinukset: Breakfast food was overcooked

Plussat: We did not stay there long but it was very comfortable and seemed very accomodating

Plussat: It was excellent! Everyone was extremely friendly and the hotel was very clean. The breakfast was great. Our room was the perfect size for the two of us.

Plussat: Coffee in the lobby was awesome!

Plussat: Clean Friendly staff

Miinukset: They didn't have the king room I booked and offered meal coupons to supplement value, in order to use you had to charge to room, not useful when I'm using strictly cash.

Plussat: The building looked very modern and was adequately clean. The location is walking distance from the falls.

Miinukset: The walls were paper thin - we were able to hear our neighbor's TV through the wall, their baby crying in the wee hours of the morning, and another neighbor having sex. My fiance sneezed, and our neighbor said "bless you" (she's not a loud sneezer). Breakfast was disorganized and chaotic. Nothing was placed in a logical order, there were so few seats and tables that people were sitting at the public computers in the lobby. The food was mediocre (pancakes, eggs, sausages, pastries, coffee), and we were given styrofoam plates and cups, and plastic utensils.

Plussat: Very nice, new and clean and convenient to the Niagara Falls attractions. The front desk was a great source of information for things to do in the area.

Miinukset: `The breakfast needs some help. Understaffed and not enough seats.

Plussat: Staff was friendly, rooms are nice and clean.

Miinukset: The wifi is terrible. Apparently they have network issue since the front desk computers were giving them trouble.

Plussat: nice location near the falls.. walking distance... love it was comfortable , I like the microwave and fridge...

Miinukset: only one thing I didn't liked is I asked housekeeping for one extra towel and she left in the bathroom two hand towels for four adults.... no bath towels... I guess she misunderstood me..

Plussat: Within walking distance of everything. Friendly staff & newer facility.

Miinukset: Had to have someone come and turn on the master unit to turn on the air conditioning and open the safe. They had problems with the key cards not working so I had to get it redone after being there for a day. Not a fan of the breakfast. Had a lot better at simular hotels.

Plussat: Clean & modern facilities. Polite staff. Only a 5-10 min walk from the falls.

Miinukset: Dining area for breakfast was very small for the number of guests.

Plussat: Booked through KAYAK five minutes before arriving. Great price and excellent location. Walking distance to the casino. Friendly staff and very clean and appealing from lobby to room.

Miinukset: Not very good water pressure

Plussat: Beautiful new hotel near Niagara Falls, clean and well equipped. Very nice manager who tried his best to make up for an obnoxious front desk. Real neat rooms, very helpful room service staff.

Miinukset: i would fire the entire front desk. They were rude and obnoxious most of the time. They gave us a lousy attitude when we called up to get our 3 rooms together. We had some power issues in the room and the service staff was very kind and considerate. They got the technician to come in and fix it.. The night shift front desk was condescending and rude and cast a very bad impression on my friends who were visiting from abroad. The horrible experience continued on the day of the check out and we were ordered to leave sharp by 11am. I finally got the manager involved who was kind and understanding.. He apologized for the inconvenience caused to us and accommodated our wishes. He admitted that for the staff at front desk, it was a work in progress...! Enough said!!

Plussat: Stayed for one night to see the falls. Perfect stopover point: clean, cheap, breakfast included , walking distance to the falls. Highly recommend.

Plussat: The staff was very personable and pleasant. Great size room for 3 Adults. All in all our room was well kept up and kept clean. Great hot breakfasts. Quick check in and out. Very accommodating we needed a cot unexpectedly and it arrived by the time we did when bringing in our suitcases on arrival.

Miinukset: The hallways and specifically by the elevators were not very clean. Water in the elevators and right out side of the elevators making it slippery, this was from others coming in from the pool area.

Plussat: Room, location, value, and especially the staff. Right down to the maintenance personnel. Very friendly and effective front desk.

Miinukset: No complaints what so ever.

Plussat: The location was great! Easy access to the falls and other attractions in Niagara.

Miinukset: When you walk into the lobby you are hit with a mildew smell. The staff was friendly at check in. We paid our $10 parking fee (?!?!) then headed to our room. The elevators are just scary! When we got to our room (a king suite) the odor changed to feet. There are two doors to the suite, but only one worked. The room itself was was ok. A little rough around the edges, but acceptable. The water pressure in the shower had a lot to be desired. To say I pee harder than the shower is no exaggeration! The free wifi was spotty at best. The TV's were not working when we arrived. After returning from a long day of touring the area, Time Warner had shown up to fix the cable. Only to go down again a few hours later. We wanted to have a late night dinner and had decided to try Tony Roma. It was convenient and by all accounts sounded good. It was just after 10:00 PM and their website, Yelp, Trip Advisor and all the listings online say they were open until 11:00 PM. We were ignored by the first two employees that walked by the host station. However the third person (a waitress I assume) asked us if we were being helped. She then proceeded to tell us they closed at 10:00 and since they are a franchise, there hours are different than what is listed EVERYWHERE else. Not to mention it seemed a bit early for a restaurant to close in a tourist town on a summer weekend. Overall my assessment is, I could've got a nicer suite (by far) at The Borgata in Atlantic City for what I paid here and had all the amenities. At least I can cross this off my bucket list.

Plussat: It was close to goat island entrance

Miinukset: Hallways smelled bad. Breakfast wasn’t included. Nothing in neighborhood to eat. But thing that bugged me the most was when I asked consierge for help on how to plan our day, he did a hard hard sell on a greyhound bus tour. Wouldn’t help me with any other questions. We moved to the Canada side the next day.

Plussat: This hotel is all about location. Walking distance to all of the U.S. side Niagara Falls attractions.

Miinukset: Our room was dated. Bed was past it's prime.

Plussat: We had a beautiful room, very clean. The pool was warm & clean. Our window overlooked the falls and we got to watch the fire works and light show that was just over the falls. We had a great time.

Miinukset: I only stayed for a night so I can't really tell any experience I had

Plussat: The lobby was pretty.

Miinukset: 1) About an hour after we checked in, the smoke alarms for the hotel went off and we had to leave. After waiting around for over an hour, the alarms still going off, we went back to the room, got some stuff and went to dinner. When we came back, the alarms were still going off. The staff gave very inconsistent information about this situation - everything from staying out of the building to going back to our room within 5 min of one another and an hour after the alarms started. 2) On day two of our stay, the power went off, which shut off the air conditioner on an extremely warm weekend. The air conditioners are extremely old wall units, so they didn't work well to start. 3) Our bathroom was filthy. The sink and toilet were dirty. The shower's ceiling was moldy. The whole hotel room (not just the bathroom) stunk of mildew and was faintly damp. Oh. And they knew we had 4 people checking in and they gave us 3 towels. 3 doesn't even make sense. They gave us 1 hand towel and zero wash cloths. 4) The pillows were lumpy. I've never encountered lumpy pillows like that, so I really didn't know that this level of lumpiness was possible. 5) Both beds were lumpy, but more importantly, were so saggy in the middle that it was impossible for two people to sleep in a bed without spooning all night. This may have been slightly more acceptable if the air conditioner worked adequately. I've stayed in motels that cost about 25/night that were cleaner, offered better beds, and much cleaner bathrooms than this room that cost over 300/night. I've stayed in less expensive rooms in even more touristy areas that were also better. I've stayed overseas in much less expensive rooms that were better. Honestly, this was the biggest ripoff I've ever experienced, and I'm considering disputing the charges with my credit card company. Not only did the hotel offer the least value for the money, the hotel CHARGED their GUESTS for parking and didn't even offer free coffee. Such a bogus excuse for a hotel.

Plussat: Guest Services, including front desk, housekeeping were very good.

Plussat: The lobby was good, the staff was friendly.

Miinukset: The night we arrived there the fire alarms alarmed went off early hours, it was very disruptive and no staff came to state it was a false alarm you had to go to the lobby. Although they made up for breakfast at the restaurant. The pool was not very clean needed cleaning.

Plussat: ROOMS WERE CLEAN, STAFF WAS AMAZING, FRIENDLY, AND HELPFUL. GREAT VIEW OF THE RIVER AND THE CANADIAN SKYLINE. GREAT PROXIMITY TO EVERYTHING.

Miinukset: THERE REALLY WASN'T ANYTHING WE DIDN'T ENJOY

Plussat: Location

Miinukset: Service was terrible. First, they only had one treadmill in their small under equipped fitness center and that sole treadmill was OUT OF ORDER. Also, room service did not clean our room, although I talked to them and the front desk 3 times to do so without any luck

Miinukset: We arrice very late at 2 AM Had a very short night and we were oblidged to exit the building due to a false emergency fire evacuation during our short night

Plussat: Nothing

Miinukset: Do not ruin your holiday by staying at this place!!! I did it for my whole family and our guests. I do regret greatly booking it don't make the same mistake.

Miinukset: room was not clean only 3 of the lights worked and some plugins were bad faciliteit of the hotel poor wifi was slow overall room was outdated room was way overprised

Miinukset: A bit musty

Plussat: Close to falls

Miinukset: rooms untidy and unclean

Plussat: I like the room and beds

Miinukset: Need wheel chair access to room.

Plussat: Everything

Miinukset: Nothing

Plussat: 1, Ecomonical choice. 2, ~20min walking to the fall. 3, Fast check in/ check out

Miinukset: Had several moths in the bathroom, which are friendly and quiet but still not very pleasant.

Plussat: Location,hospitality and value for money.

Miinukset: Nothing

Plussat: Short walk to the falls

Miinukset: Room stunk, toilet was loose, sink faucet was loose, bathroom mirror was dirty, shower walls were dirty, freezer door was frozen shut because the refrigerator hasn't been defrosted since the 70's. The bed was hard as a brick. If you get a parking space there in the lot, you'd best keep it and walk everywhere because you might not have one when you return. We paid for 3 nights, the room never got cleaned, and we only got 2 towels. I went and asked for more, and the guy got mad and acted like he didn't want to give me any. Just because the room is nasty doesn't mean I'm going to be. They obviously aren't spending any money on maids or wait staff, so surely they can afford some new towels. Pay a few dollars more and go anywhere else. It's worth it. Comfort is important. Especially on vacation.

Plussat: Nothing

Miinukset: Dirty room. Room is small, smelly, sheets are disgusting. Do yourself a favor and stay away

Plussat: I liked the location. Very close to Niagara Falls.

Miinukset: 1. Urine on toilet seat. 2. Crooked bed. 3. Dirty carpet and surface area. For visitors, I suggest to either pay a little more, or drive 5-10 minutes more to for about the same cost, but much much cleaner and comfortable place. ~$80 for a double bed/nt was not worth it.