Niagaran putoukset hotellit lähellä Observation Tower

Plussat: Location

Miinukset: It is an older hotel though very well kept up it has that older feel.

Plussat: I absolutely loved this hotel. We will definitely be back in the future and ask for room 604!

Plussat: Located very close to Niagara attractions, good food options, and wonderful staff. Breakfast is very good especially pastry . Valet parking is nice

Miinukset: None

Plussat: Charming, well appointed, great location for our needs. Heathy breakfast, a delightful change from the standard continental breakfast.

Miinukset: No negatives. We hope to stay there again.

Miinukset: The whirlpool wasn’t that clean it had hair in it as well

Plussat: We loved this hotel for our families stay at Niagara Falls. The rooms were nice, the staff was awesome and the views were breathtaking! The breakfast the next morning was A++

Miinukset: No we love everything

Plussat: Beds were very comfortable and the rooms were clean.

Miinukset: No.

Plussat: Greeted and welcomed by hotel employee at checkin. Very nice hotel. Perfect location to the falls. Room was very nice and ready for us. The valet parking was an extra perk found most appreciated. Late night knock brought warm cookies snack ¸ Break

Miinukset: None

Plussat: Comfortable bed. Excellent whirlpool tub and shower. Great location, close to the Falls.

Miinukset: Breakfast was terrible. No daily room clean up (due to COVID-19), we stayed for 3 nights and had to ask for fresh towels and soap/ shampoo every morning. Little spiders in the room. No little chocolates on the bed.

Plussat: Staff and euro style room

Miinukset: No

Plussat: Beautiful building, friendly staff, comfortable room, beautiful views

Miinukset: Food could have been a little better but to be fair we were dealing with the pandemic

Plussat: Place was awesome loved the room service staff was great! location was PERFECT!!

Miinukset: Coffee was not so good!

Plussat: The staff couldn't have been better and were very helpful and accurate when we had questions. The towncar service was really helpful and prompt.

Miinukset: The hotel is a gem and is as good or better than those on the Canadian side with similar ratings but the town of Niagara Falls, NY is not as nice as the Canadian side and feels a bit depressed.

Plussat: Staff was very friendly and helpful, room clean and big enough, breakfast - good, locaton is perfect - strictly near Niagara Falls

Plussat: The hotel staff were fantastic

Miinukset: There is nothing bad to say about it

Plussat: The Staff ( best I have ever experienced anywhere), design, free delicious breakfast, fabulous bedding, fresh warm cookies delivered to room at night and location. Can't wait to go back!!!

Plussat: The staff service was excellent and the comfort and cleanliness was superb. The breakfast buffet was delicious, overall a positive experience. I would recommend this hotel and return myself when visiting Buffalo NY.

Miinukset: No complaints.

Plussat: The cookies that the butler brought to our room at 8:30..very kind staff!

Miinukset: The room service did not clean up the rooms in between nights..so till the end of stay I felt a little cluttered with the dishes and bath towels.

Plussat: The managers were very friendly. The room was very comfotable,it is a very beautiful hotel. Loved that they park your car for you,and breakfast was great.The chef was very nice.

Plussat: Staff was amazing. The rooms were amazing and extremly clean. I would recommend this hotel to anyone.

Plussat: Everything..the staff went out of their way to make us comfortable, valet parking, beautiful rooms, luxurious beds and bathrooms, hands on chef for breakfast(he serves you individually at your table), bed turndown in evening with fresh cookies and chilled bottled water, near Senaca casino

Plussat: excellent

Miinukset: small size of the room and less choices in the breakfast.

Plussat: The easy walk to the river and falls. Having breakfast and dinner there. The small staff worked very hard and were nice.

Miinukset: The timing of our stay with the lockdowns still in play.

Plussat: The location is super being very close to the Falls and a short walk to Canada. The parking is in the back of the hotel and if your room is in the front of the hotel it is a short walk through a breezeway. The soaps, shampoo, etc. was great.

Miinukset: There was dust on the tables which was surprising since we are in the COVID era. Even if the room was cleaned a week prior, it should be looked over for that (but it was possibly missed). I wish that you were able to see the water from sitting on couch.

Plussat: Great location and style; however a bit tired.

Miinukset: Staff seem disconnected. In these times of extra caution to cleaning had to ask for the bathroom to be clean upon arrival. Previous guests had evidently left quite a bit behind.

Plussat: Location.

Miinukset: Mattress is very plush and I prefer firm ones.

Miinukset: Room was not ready, so check-in time delayed for 2 hours. But they granted only 1 hour for checkout when I asked.

Plussat: Staff was exceedingly helpful. Breakfast was excellent. Upgraded to suite.

Plussat: Check in was awesome! Very friendly! Room was very nice with jet tub to relax!walk across the street and your at the water and walk about 15 minutes and your standing at the falls!!! Will be back again!

Miinukset: Dinner ... well meat was good after I got the right meal cause they switched orders, and it cost me 148.00 for 2 people!!! 1 cocktail each which was amount of 2 shots for 12.00 per person and vegetables we out of freezer and still partially frozen not even warm

Plussat: The staff was very helpful and friendly. Our initial room had no air conditioner working so we were upgraded. Thank goodness there was room to do so. The food was good I’m not a big pasta eater BUT the breakfast was delicious. The location is perfect for visiting Niagara Falls.

Plussat: The location is fantastic! It was nice that breakfast was included.

Miinukset: We had an issue with the air conditioning in our room.

Plussat: Just the location, walking distance from the falls and the park.

Miinukset: When we arrive the room wasn’t what we we’re expecting. We tried tu upgrade the room but the front desk stated they were full. Even though at that moment I look for a room in the internet and there were rooms available. Asked to speak with manager but we were taught she will not come back until Monday. When we asked the guy at the front desk why on the internet says they have rooms available. He stated because of the covid 19 they need 48 hours to “clean the room”but doesn’t mean they are available. Which was funny because on the day of check out we asked to lived later because we were not able to sleep well , every time you move in bed it makes a squeaky and annoying sound,but the girl on the front desk stated only 1 more hour , they needed to clean the room because someone else will come same day to use it. It is outdated, vents were very dirty. I don’t recommend this place.

Plussat: Wonderful atmosphere!! Location was perfectly convenient to the sights!!

Plussat: Location was perfect. Right next to Niagara River, American Falls, and Bridal Veil falls on Goat Island Right over pedestrian bridge & easy gentle walk. Accommodations were classic, as this property started in 1923. Excellent full breakfast was included.

Miinukset: N/A

Plussat: the room

Miinukset: too expensive nothing included

Plussat: Location

Miinukset: Charge for parking and there is not even enough space for all guests.

Plussat: The location was excellent, close to everything.

Miinukset: Very stingy with towels, toiletries, tissue. Had to use room towels at the pool a couple of times due to no pool towels. Expensive restaurant on the property and went for breakfast one morning and they had one person working as waitress, cashier and busboy. She told us it would take scout an hour and a half for breakfast. My reservation included breakfast so we stayed. You’d expect a Hilton to be better staffed and supplied.

Plussat: Everything is good but 2h waiting for breakfast

Plussat: The staff was great and the rooms are awesome!

Miinukset: No

Plussat: Real food very delicious

Plussat: Breakfast not provided!

Miinukset: Need to have at least microwave in the room. Coffee maker wasnt working either

Plussat: Location, staff

Plussat: Hand sanitizer at all places

Miinukset: Bad service. Room not cleaned enough as bugs in the room. Coffee maker is dirty, asked to replace the replacement one as well not cleaned. Room is small and side table space is very congested. Not at all value for money.

Plussat: The location is perfect. A medium walk to the falls. The bathroom was very modern with a fantastic shower. The pool was also very nice. And, we had a great experience for dinner.

Miinukset: I didn't like the high parking fee.

Plussat: Great space and cleanliness

Miinukset: Where the location is

Plussat: Nice place

Miinukset: Nice place

Plussat: The Modern bath and showers with easy excess. Wonderful sleeping on the pillow top mattress. Well rested with no back pain. Thank You..

Miinukset: No at all.

Plussat: 10 minutes brisk walk into the tourist part of town, then another 10 to the closest (American) waterfall. It's 40 minutes walk from the hotel to the Horseshoe falls. Cheap gas just around the corner at Seneca gas station. Close access to the highway in/out of town, and the Casino is just over the road.

Miinukset: Not much of a breakfast, due to the Corona virus. Grab and go coffee, pastry, oatmeal, fruit and juice. But better than nothing under the circumstances.

Plussat: They could do more on the breakfast part, it was okay but too basic compared to the amount expended on it.

Miinukset: Great location, Comfortable and very warm staff.

Plussat: Property was very clean -- well above my expectations

Miinukset: No breakfast but can't control that due to COVID

Plussat: We paid extra to have these amenities and he was very disappointed for the price that we paid not to be available

Miinukset: The pool is not available, breakfast is only grab one go and website from walking is misleading because he doesn’t specify that these things are not available. We paid extra to have these amenities and he was very disappointed for the price that we paid not to be available We paid extra to have these amenities and he was very disappointed for the price that we paid not to be available

Plussat: the hotel is very nice but the staff not

Miinukset: Very racist the employees and the reception treated me badly and the breakfast there is nothing and neither spoon nor forks very bad.

Plussat: the hotel is nice but the staff they not friendly

Miinukset: Very racist the employees and the reception treated me badly and the breakfast there is nothing and neither spoon nor forks very bad.

Plussat: The beds were comfortable.

Miinukset: From start to end this stay was a disappointment. We thought the pool was open it wasn’t. We thought it was closer to the city center it wasn’t. We had to change rooms because the linen wasn’t clean in our first room. The washing machine broke so towels were limited. I could go on and on but won’t. It was a disappointment.

Plussat: Very friendly and accommodating staff. The room was very clean and open. I look forward to staying there again.

Miinukset: Only that the pool and gym was closed but that's due to the covid 19 pandemic so it's not the hotels fault.

Plussat: The shower

Miinukset: Paid all this money, couldn’t use the pool or fitness equipment. And had a grab and go breakfast!

Plussat: Front desk manager was polite.

Miinukset: Shower did not drain.

Plussat: The staff was friendly and accommodating. Super Quick check in. We we’re upgraded which was a great treat. The room was updated, clean and very comfortable. The morning breakfast was also a nice welcome. We will definitely stay here again.

Miinukset: Everything was great

Plussat: Shelly at the front desk was so helpful. We were a first few guests after the covid re-opening. No food service available but Shelly brought us a coffee maker and set-ups. We made the best of it. Awesome to have no crowds to contend with!!! Niagar Falls is a beautiful sight. Went hiking, too.

Miinukset: A bag breakfast would've been a perfect alternative to NO food service.

Plussat: Everything

Miinukset: Nothing

Plussat: Great place to stay if you have a travel plan to visit Niagara State Park. The hotel is 10mins away (walk) to the park. Room is clean and comfortable

Plussat: Easy access to the American Falls.

Miinukset: Morning manager refused to give us cups. No coffee or take away food like most hotels during COVID. He was very unfriendly.

Plussat: It was very clean and the staff very friendly and professional. I will recommend this hotel to friends.

Plussat: Nothing about this place.specifically their customer service. Small dark rooms. Dirty balcony.

Miinukset: The hotel is to accept service dogs on the property as listed on their website. Few hours into our stay we got a call from a staff very rude asking us to leave and find another hotel because we have a dog. ( 10lb puppy) just like that

Plussat: Nothing

Miinukset: The sheets were stained, the tub was dirty, the shower curtain was broken, the carpet outside of our room was tore up and disgusting, the locks on the exterior doors were never locked for safety,trash all over the parking lot, the door locks on the our room was very hard to get to open and there idea of "breakfast included" was a small bottle of water a cheap warm juice box a nasty honey bun and a warm fruit cup. I paid 275 for 1 night . I expected the condition of the room and hotel to be much better and they could have put a little more effort in "breakfast". I will never stay here again. Did I mention the bums asking for money right outside the main entrance. Absolute shithole

Plussat: Staff was very awesome and the whole experience was great!! We even enjoyed an extended after hours swimming....We meet 2 lovely ladies where were also in the pool. So we had a nice talk with them, they were local and out for a ladies night.

Miinukset: Nothing negative!!! But to continue with the best things: The front desk desk staff was very great and pleasant!! I am sorry I didn't get the women's names at the desk, but I do remember. There is 1 thing--found out u were out of sanitizing wipes.TY

Plussat: Room space was good big enough.

Miinukset: I didn’t like cleaning. In bathroom everywhere was hairy. In kitchen robot there is a tea or coffee bag in it. Before me they use it I guess and did not clean. Bed sheets used before me smell head oily in pillow stain on pillow and sheets. It was 1 am in the morning when we reach the room. Did not want to disturb anyone but couldn’t sleep. It was awfull never see that before. Nitemare I will stay 7 days but we extended just one day. Breakfast was zero professional. And price was not cheap as well.

Plussat: The joint rooms

Miinukset: The main door that leads to the rooms wouldn’t lock. It was dirty.

Plussat: A continental breakfast was offered due to COVID and was individually packaged for each person staying in the room. It worked out well.

Miinukset: I have no complaints.

Miinukset: Area was dingy and it says in the description it’s right on the falls and it’s not.

Plussat: I like the WiFi was super and room was nice and quiet

Miinukset: The parking for 10 $

Plussat: The location was great and the staff was fantastic.

Miinukset: My only complaint would be the water pressure in the shower, but that’s par for the course with larger hotels.

Plussat: I interacted with three staff who were all friendly, helpful, and professional.

Miinukset: Where do I being?! This place was so dirty! The hallway floor was covered in what seemed like dry mud. The pool was fifthly.The bathroom in my room had crumbs around the baseboard. Walls were dirty. The "bagged breakfast" was so unhealthy and inedible.

Plussat: Nothing

Plussat: Everything is nice and new.

Miinukset: Trash under beds, not vacuumed, pillows were crappy and small, mini fridge had not been wiped out after a spill, remote was missing and found behind the bed.

Plussat: Upscale lobby/room. Amenities offered were impressive.

Miinukset: Amenities were locked and not available to guests; Room needed to be cleaned (vacuumed, cobwebs/thick dust removed; Lighting repaired; Housekeeping did not enter or clean guest rooms who were staying over. No hot breakfast provided despite being on site.

Plussat: Too expensive. Did not eat there

Miinukset: Outside phone number does not reach front desk

Plussat: The staff were very pleasant

Miinukset: The rooms were outdated the shower didn't work properly and was unclean. The hotel itself was unclean.

Miinukset: Bathroom didn’t seem very clean. The place can use some updates. Too hoot in the hallways.

Plussat: Great breakfast and pool/hot tub

Miinukset: Getting charged extra hotel fee that I was not aware of when originally booking hotel The music inside the pool area is very loud

Plussat: location

Miinukset: My first room had no ac. The staff moved me to another room and I had the same situation. I ended up checking out that same night.

Plussat: Staff were helpful room was clean , very good location

Miinukset: Bathroom was small

Plussat: Everyone was very nice and helpful. It was easy to get around in and a very clean room.

Miinukset: The pool area was really my only issue, it had an awful taste to it. You didn't want to splash or swim in case it got into your mouth. The pool was advertised as heated but it wasn't. The hot tub was by the door and it was blowing cold air across you

Plussat: The people who worked there were really nice. The location was great, 5 minute walk to the Falls.

Miinukset: A huge mistake of my life to choose this hotel te stay . It was terrible experience for us . First and last time with this hotel . Never going to recommend anyone to stay here .

Plussat: Being close to events an offered free breakfast and a loung/ bare area at hotel.

Miinukset: Was not very attentive about explaining the times of parking availability on weekend.

Plussat: Everything was great

Miinukset: Na