Quality Hotel & Suites At The Falls

Toilet was broken. Dead bugs in the light in bathroom. Remote was broken. Pool was freezing cold. Very disappointed

Breakfast was fair. Need better scrambled eggs, add more meat select -like bacon and ham, home fries. Fresh cut fruit- saw brown bananas , apples and oranges.

The pool water should have been warmer. Came to stay at a hotel with a pool for my grandkids- the water made the girls shiver and we had to take them back up to the room into a warm tub. Dining area was cold to eat. Needs more amenities to be family friendly

Place was dirty, and very run down. Our extra lock on door was hanging on by one screw, and the gap around door was wide enough to see through. Breakfast bar had cold food and ran out by 0800! Juices were watered down. There is no restaurant in hotel as advertised, they sold the kitchen to Papa Johns pizza so you can’t get bar food either, you have to order through Papa John’s, pizza was pretty good though. But no burgers or steak as advertised. Pool water was warm and clean but ceiling leaks when it rains. The front door does not even have a sign stating where you are, ended up going in the back door that gave us an unkempt, unsanitary location before we ever checked in. If they didn’t have a cancellation fee of $84, we would have searched for another place to stay!

Receptionists behaviour is bad