rooms are dated, particularly when compared to others in the area
Not much to say here but I did like the courtesy of the person in the breakfast lounge. She was very nice and trying to do her best to assist everyone while it was busy and crowded.
the front desk receptionist needs to be trained. Wearing teared off clothes, doesnt seem knowledgeable about different tiered to Marriott loyalty level. The pictures of this hotel look much newer or better than the property is. The carpet looks dirty and water stain or food stain all over place (ie from hallway to guest bedroom). Also, guest parking is shared with Dominion’s parking. If you park your car in incorrect spot your car might get towed. Parking fee is $13/day. Lounge food is at minimal: scramble egg, fried bacon, fruits and juice. From my experience, I would not stay at this place ever again.
The bed was not very comfortable at all.
Can't Beat the Harbor View
Ask for a harbor-side room when you book (not when you're standing at the front desk checking-in). Staff is fantastic - friendly, professional, helpful, welcoming. Our room was a good size, comfortable bed, great view. Very clean all around. Nice breakfast and lunch in the hotel restaurant. Parking is next door but easily walkable; parking is paid.
Having to pay for parking.
Location, appearance excellent food
TV was sketchy, had to checkin because of limited parking
Very convenient location to conference site. Great view to waterfront. Very good breakfast dining.
Because I used a hotel site for the reservation, there was some confusion as to which room was reserved. I was told with a balcony but didn't get it when I checked in. But that was fine for this time since I was rarely in it.
The view from the river facing rooms.
There were stains on various objects (doors, curtain) and the bathrooms were small.
Good location/Noisy Accommodations & inconvenient
Location Water views Price
Rooms are noisy Parking is inconvenient Facility is dated
I didn't like the fact that the room didn't have a microwave or refrigerator.
Sheraton Norfolk Waterside Hotel sijaitsee bisnesalueella, ja Norfolk Scope (areena) ja Norfolk State University (yliopisto) sijaitsevat 5 minuutin ajomatkan päässä. Käytössäsi on ympäri vuorokauden auki oleva business center, express-sisäänkirjautuminen ja express-uloskirjautuminen. Tämä hotelli tarjoaa asiakkailleen 3252 neliömetriä kokoustiloja, joihin kuuluu kokouskeskus. Asiakkailla on käytössään maksulliset kuljetukset rautatieasemalta majoitusliikkeeseen sekä maksullinen omatoiminen pysäköinti.
Perustuu 586 arvosteluun
Käytännöt vaihtelevat huonetyypin ja palveluntarjoajan mukaan.
Sheraton Norfolk Waterside Hotel on toteuttanut seuraavat toimenpiteet:
Päivittäinen siivous, saniteettituotteita saatavilla enemmän.
Aulassa mahdollisuus fyysiseen etäisyyteen.
Minimaalinen yhteys hotellin henkilökuntaan ja muihin vieraisiin.