Norfolk Motellit

Plussat: I love that it was Ocean view from the motel. It was really nice. Close to the beach and restaurant.

Miinukset: There were roaches inside the room and you had to slam the door close.

Plussat: Location was great

Miinukset: Parking lot

Plussat: Location and Bed

Miinukset: My card was charged 48hrs prior to arriving, when called the motel the front desk clerk told me they have to charge for 1st night. Which is against booking policy. When arrived the clerk tried to overcharge my card but showed my price on booking, then front desk clerk adjusted price. We was attending an event and had friends arriving the next day....WELL they decided not to pay cash for their room BUT theIr rooms was sold and was told sold out of rooms so not able to accommodate them. The clerk wasn’t sympathetic or willing to help. Other guest arrived and was told their rooms wasn’t available and didn’t see their reservations. BEWARE of two things:....If you made reservations then your card will be charged two night prior regardless of “book now & pay later”. Also, beware of if your card decline due to your decision to pay cash upon arrival THEY WILL SALE YOUR ROOM!! The clerks at this motel are crooks. No customer services skills and doesn’t follow company policies. Go elsewhere or you will regret!!!

Plussat: I like the location right across from the pier

Miinukset: I didn’t like that that gave my king size room away and didn’t say anything until we got in the room and realized it was a queen size. After calling down the office they said they will refund $20.00. Also they gave my friends room away with no notification. We were there on a couples trip with a total of 4 couples. They had to send them somewhere else which was unacceptable because we plan to be close together what a inconvenience to have our friends 10 mins away. When they got to the hotel at 4pm check in was at 3. That was completely unacceptable I will never book here again.

Plussat: The staff was the only thing good about it

Miinukset: The hotel was pretty bad

Plussat: Location but there are better motels just as close to the beach.

Miinukset: Cleanliness and security.

Plussat: Nothing

Miinukset: I did not feel safe on the hotel at all anybody has access to the hotel the hotel was smelling pretty bad when I got at the hotel I wanted to cancel the room and they told me no I could not cancel

Plussat: There was nothing that I like about this hotel.

Miinukset: The room smelled of smoke (despite being non-smoking). There was dust on the floor. The AC dripped water on the floor which was saturating the drywall causing rot. One cockroach was seen exiting the rotted drywall. Parking was difficult.

Plussat: Staff is always polite and very helpful

Miinukset: Not enough towels and eminities.

Plussat: Location acroos from OV fishing Pier.

Miinukset: Poor maintenance. Gaps between door and frame. No hand towel rack near sink. Hanger rack falling off the wall. In general it is shabby.

Plussat: Clean room. I have been able to get the same room all three visits. Excellent rates. Very short walk to the beach!

Miinukset: Could have a box of tissues! Place is on the corner of a very busy intersection, but would not stop me from staying there.

Plussat: Ric at the front desk was amazing! made the trip that much easier, we had a brief problem with the people staying next to us but Ric helped us out and took care of it with ease!

Plussat: Quiet place my kids enjoyed the beach not overly populated

Miinukset: The air conditioner Sucked was not working very well was not cold at all

Plussat: Nothing

Miinukset: That was the worst experience in my life. We could get clean linens and towels only on third time. Room was one big trash can: dirty walls, dirty equipment and all over around. I wiped piece of floor with wipe and wipe was dark like no one ever cleaned it. I even didn’t try to use bathroom during my stay (was afraid of). Outside room was even worse: empty pizza boxes and bear cans everywhere. Big trash truck was sitting in front of my room during my stay. I requested refund with leave early and it was declined. We left anyway as it was dangerous to stay there. I think this place should be closed for quarantine ASAP. My room # was 139.

Plussat: The hotel was in an area that wasn't crowded.

Miinukset: Everything! The door that entered the room did not close properly. The faucet in the bathroom was running upon arrival and never would shut off. It kept a steady stream. The bathtub was dirty and did not drain properly, after showering you stood in water above your ankles. The mini fridge was rusty and barely kept anything cold. I would never stay at that Super 8 again. I would never recommend it to anyone either.

Plussat: Location.

Miinukset: Smelled horrible, refrigerator leaked water all over the carpet, and the baseboards were peeling.

Plussat: Would definitely stay again, it’s not the best but for the price and the location it’s a good value the rooms are clean, no bugs. Ocean View Beach is Right behind the hotel.

Miinukset: The air conditioner didn’t work the first night but they fixed Immediately

Plussat: The only think I can say I enjoyed was being close to the beach and that`is about it

Miinukset: we arrived there about two hours early and where not allowed to check in had to sat In parking lot for two hours. The room was beyond dirty when I asked them to sweep they handed me a broom to do it myself. Bed sheets where all burned and dead bugs on wal

Plussat: The rooms were up to date, comfortable beds with fluffy pillows!

Miinukset: The outside is a bit run down, the pool water was very cloudy,

Plussat: The room was dirty and smelled like old gym socks. The sheets was stained and had cigarette Burns in then

Plussat: breakfast muffins were stale, the bottom of our door was rusty but we didn't think anything about it until the next morning when we returned from breakfast and our 4 year old pushed open the locked door from the outside. I did love the fact that the bay was right behind it and this might would bring me back here again.

Miinukset: the fact that a 4 year could push a locked door open and the breakfast. Please put enough towels in the rooms to last,some people take showers at night and in the morning.

Plussat: The beach is right out the back door

Miinukset: Bed bug bites the second night

Plussat: Didn't like anything. Room smelled awful and had bed bugs!

Miinukset: A working refrigerator, a dry carpet and for all of the outlets to work in the room

Plussat: Dirty

Miinukset: Dirty unsafe and vehicle broken into