Etsi halvat lennot: Norwegian Air UK

Miinukset: No food or drink service. No pillow or blanket. I would have expected this for a long international flight.

Plussat: There were movies on board and check in was easy

Miinukset: The crew was awful. They were rude and didn’t let me have water even though I payed for it. The vegetarian option was very bad.

Plussat: comfortable seat cushions

Miinukset: USB outlets did not work. no outlets to plug in my laptop. no free water or coffee or juice on a 9+ hours transcontinental flight??!!! outrageous!! not many choices for food. need a better menu more legroom needed. crew was not pleasant or friendly movie selection too limited

Plussat: We got bumped over our previous flight. DO NOT FLY WITH THEM. THEY OVERBOARD

Miinukset: It was not through Norwegian Air it was another company. It was as if we were flying a domestic flight. No comfort at all. Make sure you pay the extra fee for a meal because they include no food or drinks. Be sure to bring an iPad with movies because they don't supply any entertainment at all.

Miinukset: Way too cramped for such a long flight

Miinukset: They didn't offer any beverages at all for a 10 hour flight! Not even water.

Miinukset: They couldn't check my luggage all the way to Tallinn. Ot was a real nuisance picking it up, waiting two hours for Air Baltic to open so I could check in and through security again. Not pleasant! Also I booked with Norwegian, but we flew in a less comfortable plane.

Plussat: Nothing bad experience and poor foursomes service. Will never fly again with them

Miinukset: Customer service is abysmal. Didn’t get offered a drink or food until 4 1/2hrs into a 8hr flight. Flights delayed and cancelled and didn’t even look after us half decent. No food vouchers or taxi back to airport. Waiting in lines for hours with no one at desk. I could go on but no room to type

Miinukset: It would be nice if they would give all passangers free food and drinks

Plussat: Nothing really

Miinukset: Delays and cancellations on every flight with them. Incredibly poor customer service. Had to wait 4 1/2hrs into a 8hr flight for any drink to be served. No updates on delays whilst at gate or during flight. Much more to say but not enough space to type

Plussat: Nothing. The flight was delayed, caused us to miss our connection. 700$ additional to get us to our final destination.

Miinukset: The staff ignored us. If you want to be ignored, starve, die of thirst, and miss your next flight the. Norwegian air is the airline for you.

Miinukset: Be careful when booking as without paying extra for a food package (which I didn't know about through any communication with Kayak or Norwegian airlines) you won't even get water. The crew didn't even make eye contact to those of us without the food package.

Plussat: Anything

Miinukset: almost all

Plussat: Not much

Miinukset: The flight could have been flown by the airline awe booked not by another airline from another country

Plussat: One very nice crew member and one who refused to fill my very small bottle with water since I did not want to use plastic for ethical reasons. If I wanted water I was forced to go against my principles.

Miinukset: Beverage service after takeoff and before landing. I couldnt believe they didn’t even serve drinks. Larger seats. Thanks.

Plussat: Spacious seats

Miinukset: Hospitality and entertainment

Plussat: The seat Reclined back.

Miinukset: No meal was included, the TV screen was too small, no free drinks and to pay for enough coffee..

Plussat: Zero frills. Not a glass of water, a set of head phones or glance of the staff unless you paid for it. You get what you pay for and nothing came without a cost

Miinukset: More leg room would have been nice. Maybe one complimentary drink for over a 7 hour flight. Don’t forget to fill up your water bottle

Plussat: Crew was nice and the seats were fine. It was a short flight so I didn’t expect any more than the basics. I do find it strange to have to pay for little snacks or a can of soda.

Miinukset: Free snack/soda

Plussat: It was good

Miinukset: Never sent boarding pass nor options to purcahse bags. Had to pay $100 baggage fee at the counter.

Plussat: Nothing

Miinukset: Any sort of hint that my passport expiring within the next three months would be an issue. I was not made aware until I got to London now I am stranded here thanks

Plussat: Almost nothing but the price.

Miinukset: Tighter seats couldn't have been possible. It took an hour for the crew to warm up some food for aq child. They were intent on selling duty-free stuff.

Miinukset: Lost bags!

Miinukset: the boarding was slow

Plussat: Value, and you get what you pay for, not paying for things you do not need or want

Miinukset: Nothing really, it is a low cost airline. You get what you pay for

Miinukset: Flight was canceled after waiting 4 hours due to plane technical difficulties. No customer service to get to destination. While I know I will get a refund for Norwegian, not sure I will with the connecting flight. Had to go to a different airport and pay a lot more money and getting in a day. United

Miinukset: I don't like the fact that they nickle and dime you for food and different comforts

Miinukset: Everything.

Plussat: Nothing... terrible experience. I’m 6’.3” tall absolutely no legroom. I verything was for sale during the 9 hours flight. Not even some free water. The cabin crew members were unfriendly.... nasty!

Miinukset: This airline need to go out of business ASAP.... very poor customer service.

Plussat: The seat was comfortable. Left late but arrived on time.

Miinukset: Booked through a service so didn't know no food or water free on a trans-Atlantic flight. Flight "boarded" 1.5 hrs before the take-off time. We were connecting, so rushed to the gate without food or water. Then just sat in a locked area. Only sandwich available on flight--7 Euros. Water was 3E.

Miinukset: waited in long lines to board for no reason

Plussat: The plane was super nice and new.

Miinukset: Plane took off 2 hours late while we all sat on the plane with no water. They also ran out of food so there was nothing to eat. The crew sounded like they had no idea what was going on, kept giving these updates— and then going back on what they said earlier. So disorganized and hot on that plane.